reception, pool, and gym facilities are under renovations and was not accessible

reception, pool, and gym facilities are under renovations and was not accessible

pool area requires some urgent maintenance to bring it to the standard of the rest of the hotel

the staff was extremely friendly. from check-in to room service

wifi worked pretty good

wifi was strong and its coverage was reachable to almost every spot in the hotel

good location, close to restaurants, good staff and free parking

laundry facilities were handy

i also had a slightly uncomfortable bed and was beside the laundry room (this was only loud around 5-7pm) so

the hotel would also benefit from a laundry for customer use

laundry on site

laundry facilities on site

breakfast was hot and great. good laundry facilities.

friendly staff was very accommodating and the laundry facilities was an added bonus since most hotels don't

just off 403, hot breakfast, free parking, good wifi, friendly staff specially the breakfast

comfy beds, close to my main event, and good wifi

fast wifi

we checked in around 8 pm, was not impressed to see all of the bed linens and laundry in the hall ways that

laundry facilities, most welcome , but picked up grease from washer which had to be hand washed out

breakfast was average.

the large tv, excellent wifi and mini fridge were all appreciated

free breakfast, spotless room with double queen beds, free wifi, coffee maker, fridge, and microwave

the laundry dryer was out of service but, the staff made alternate arrangements to compensate

lots of thoughtful facilities eg laundry.

pool onsite, and laundry facilities

dryer did not work in laundry

the room was clean, good size, laundry service with there coin machines was great and the breakfast was good

the room is also lack of laundry plastic bag, toothpaste,

the guest laundry was also great

of the hotel in front at the lake, parking free, cleanness, guests laundry room, offer that include breakfast

guest laundry facilities were available 24/7, and commercial grade machines

some noisy neighbors on the corridor, possibly since we were in front of the pool, laundry and gym

pool and spa was out of service

never refunded my security deposit and my car got damaged in the parking lot from one of your trash cans

hotel is overrun by kids hockey teams and there are kids playing, running and shouting in all hallways all

the air was so dry in the room i woke up struggling to breathe several times, and there were kids running up

hotel is overrun by kids hockey teams and there are kids playing, running and shouting in all hallways all

the laundry machines were not always functioning and were not as clean as they should be

i was happy to use the guest laundry in the second floor as i travelled with my family

excellent facilities, including laundry, kitchen, fitness center and swimming pool

room with full kitchen and well stocked with cooking utensils and dishes

due to covid19 pool gym business center closed

clean room, clean laundry room

also, the laundry room should have another pair of washer and dryer

was the best breakfast sandwich i had in my entire life

did not have breakfast great location

only thing that would have made it perfect was if breakfast would have been included

one of the reasons we booked this hotel was because it claimed to have a laundry in its booking

close to train, clean, free parking, free wifi. great option between toronto and niagara falls.

very quiet area, easy parking

fridge,microwave, fast wifi ,fiber tv,comfortable bed staff was very polite and helpful

tight parking

to say from my point of view, other than maybe should add some kind of coffee machine and maybe a laundry

refrigerator is no good. a/c in bedroom is not cooling. no laundry facilities.

no laundry facilities

they told me that my laundry was delayed at the laundry service up until our departure hour

maid/laundry staff was very friendly, welcoming, had positive energy, complimented me on my dress, etc

breakfast can be improved

kitchen has most of what you would need

wish at the time of booking i was notified that the pool and hot tub were not in working order

convenient. got upgraded to larger rooms. late check out allowed

breakfast ends early at 9.00

everything was clean and being able to do laundry downstairs was an added bonus.

free laundry facilities were a bonus

and it was especially good to use the laundry room for free

everything free laundry?? breakfast and dinner???? late checkout is 2:30 great!

pool was ok. nice laundry facilities.

laundry area only has one washer and one dryer, which made it quite time-consuming and inconvenient

also guest laundry was out of service which was a big reason we booked here over other places

laundry

the gym had no mats or anything for floor work

parking ticket to put in window

cleanliness in the rooms was decent but the laundry room and stairwells as an example were less than ok

friendly staff, clean rooms, & laundry facilities are always a plus!

tv had cable, radio ice machine but the ice machines ice was dirty with black specks in it, laundry room with

to use a laundry facility to wash a few things and the washing machine seem to of been out of service for a

the laundry facilities were a great bonus as

00 a day for parking that i wasn't told about when i booked the hotel,no laundry room

pool on the same floor was great

i found a pill under my bed - luckily the kids did not see it.

the power bar for charging devices was not working, and the remote for the tv was missing.

it was very late at night and we had two kids with us he made them laugh and was so friendly the kids have been

breakfast is buffet, complete with waffle maker and there is complimentary hot drinks at reception

we can t comment on the pool or gym because we didn t have time to use either

no info was provided for the wifi

new, bright colours, awesome swimming pool, and lots of earing options around

amazing breakfast, extremely clean room, comfortable beds.

pool was working, gym, laundry and cooking space, store and booze, free breakfast and it's a very good meal

- laundry area is very accessible- very important if you have kids - being able to cook is also great

free breakfast is great free suppers even better the pool and the laundry all wonderful and working the water

access to laundry facilities is also a bonus

laundry good well working and clean and cheep

laundry, pool, gym free big breakfast of good foods

only 2 operating washing machines in the guest laundry

pool but no hot tubs or tubs, big, gym, laundry, nice out look from window, ice, stove, dishwasher, kitchen,

laundry room is available on the mezzanine floor with ample washers & dryers (coin operated cad 2

maker not working, the laundry was s***, the worker were surprise it was even open and people were using it

swimming pool and laundry room

helpful staff,laundry room clean,pool open,good location for me.

laundry came in super handy as i had 3 weeks of vacation clothes to clean

good facilities on site, pool, gym & laundry room

great place great staff open the pool !!!!

then they placed us in a room beside the laundry

need some renovation no laundry room

was exceptional ud83dudc4c little kitchen was super cute and very functional hot tub was a perfect size and pool

first room was abit dirty and no wifi, 2nd room was prestine super clean

bar is not open on weekends

the rooms were well kept, the bathroom was very nice, and the laundry room was a nice addition

no laundry service and price not including breakfast

good facilities such as laundry, tho i didn t have time to use

in pristine white, functional air conditioning, free high speed internet, a really beautiful pool/spa facility

very clean and large room. nice pool friendly staff. early check in was superb!

no spa, no pool, no laundry, no fitness center, small business center, not even clean - only for the food they

the room was spacious, clean, the service was very good, and the breakfast was very complete.

like having parking outside on my patio doors

that everyone uses, that s not at all a patio but it does make it convenient if you have a pet

was perfect, bed was so comfortable, easy parking

the laundry facilities were not operational

location and possibility to stay with our pet

there is no breakfast but the website has breakfast included

pool was very small and out in the open. possibly good for kids

there is lots of parking

the laundry room was inaccessible at first but when opened was discovered to be dirty

laundry facility on premises. required towels were delivered daily

one of the reasons we chose this hotel was for laundry

suggest using a good or better anti-static softener in your laundry wash cycle

one woman almost ran my three year old daughter down with a huge bag of laundry

laundry facilities were an added bonus

hotel with free parking, pool, laundry, kitchens, free breakfast

there s a kitchen and utensils as well

they have a full pool and gym open till 11

breakfast potato were spicy

the hot tub in room. laundry worked ok. the store onsite is good price and good products.

your court yard and name sake was under work, your laundry despite free soap nice touch, don't work that well

free soaps, laundry soap, dryer sheets, nice coffee set up, bath salt, free pop corn

was very noisy that night slaming doors lots of slaming doors and kids running down the halls

breakfast cafe food was above average

also took advantage of the laundry facilities, which were much appreciated after being on the road for 2 weeks

hot free coffee and laundry

the hotel offered free amenities such as free wifi and parking

onsite ev charger was a welcome feature, and worked well

the room was beautiful from the bathroom to the wet bar to the bed

made use of the laundry and restaurant

self laundry service at reasonable price, pantry service

helpful personnel. laundry room. breakfast.

kids running in the halls. the bed was a little soft.

no feather pillows in room room service food it was horrible sat and sun where very noisey

there could be more washer and dryers in the laundry room.

convenient laundry room for the guests

a definite plus is also a coin laundry in the basement and the staff is very friendly and professional

big room ..laundry... big and very comfortable bed ...very nice staff and professional .

breakfast can be improved

clean, convenient, free parking, kitchen. great facilities including a laundry room.

especially towards the end of my stay kitchen staff could have been friendlier low quality laundry facilities

clean, convenient, free parking, kitchen. great facilities including a laundry room.

wifi too slow

the parking around the hotel did fill up over the weekend making it hard to find a spot that felt safe

fault of the hotel, but due to covid restrictions, housekeeping, laundry, and hot meals were not available during

bed sheets smelled like sweat or like they left laundry sitting wet and then put it in the dryer

the gym and pool may have been good but i did not have the opportunity to use them

room had decent amenities , good wifi and cable selection , located close to downtown

for shower most hotels use bar soap, bath tub to small, elevators in strange place from hotel lobby

laundry room on each floor

laundry rooms should not be allowed to operate past 11 pm when they are next to a guest s room

check in was quick - i requested early check in and we were able to check in when we arrived at 2-30pm

impression was that the parking lot is dangerously dark

my room was with kitchen, nice coffee machine, micro-oven, refrigerator with freezer so i can get frozen foods

should have more than one self service washing machine and dryer for the whole hotel when doing laundry and

the laundry was nice but then they only took 1 type of coin and it was difficult to get change for it

staff helpful, hot breakfast, comfy beds, microwave, fridge, sauna, pool, laundry facilities, patio, miscellaneous

often having to wait due to staff in the elevator with their laundry bins

boyfriend and i couldnt sleep because we were itching, not sure if its just the laundry soap they use or bed

excellent size small kitchenette and very comfortable bed and laundry facility

laundry, gym and pool both helpful for longer stays

parking was free and beautiful

expensive pet fee

the hvac was very loud and no hot tub near the pool

having laundry available was

spacious room, laundry facilities on site and staff extremely helpful

the laundry room accepted debit or credit cards

additional charges: adding to the frustration, they accused me of not paying for laundry services

the bed, the breakfast the room,and the laundry room. the elevator lobby.

was beside the laundry room and the machines were very loud throughout the night woke up several times with the

laundry needs more washers and driers

the staff are super nice and helpful, but the rooms, hallways, and especially the laundry room was a bit filthy

laundry room was occupied at all times, no tissue paper in the room, shampoo was empty when we

laundry room on 5th floor was handy to my assigned room

the breakfast was ok and the rooms and breakfast room was clean and well stocked

the breakfast products was expired pls try to make them better specially the apple .

had breakfast ready at 4:am

and helpful staff, nice furniture, bright lobby, free breakfast and parking, free internet, room good size,

i liked there organized breakfast to stay safe to covis 19

ordered room service and it never showed up, had to order out. ice was in main house only

room was tiny and it was facing the parking lot so we didn t get a good sleep , also the ac unit wasn t

and spacious, lovely spa like bathroom , nicely deco room with view of the garden

the price is very resonable, and the parking is for free.

felt as if we d been given the kids lunch from last week

no room service

free parking was a major factor in my decision

plenty of parking

nothing special about the location also, if you have a pet the fees are 25$ per night (very expensive) for each

rooms, ample parking, friendly staff, great food downstairs

no laundry service active sat and sunday

the laundry room has sewer smell

very comfortable beds quick maintenance to fix tv balcony with chairs & table free wifi & free parking staff

like everything my kids love the room and place we enjoy the breakfast it s not so crowded we definitely come

good staff clean easy parking nice pool and workout area

laundry service

(like a wet laundry that is not dried well) there s no free bottled water

no laundry generally the rooms and all seems older

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

breakfast was not only delicious but plentiful and restocked constantly

if i wasn t near at the laundry place!

this is not a criticism, if i were a long term guest, laundry facilities within the suite would be greatly

only complaint (if even) - is that when using the guest laundry, a small load took two dryer cycles to dry,

the availability of laundry rooms was another great feature that added to the convenience

the hotel even has a laundry you can use

room not very clean and old carpet

i was very happy that the snack bar served starbucks coffee

could not connect my chromecast to the wifi there, terrible process.

room was very clean, beds were very comfortable. liked the swimming pool and the gym.

free wifi for all family members would be great

great location, and very helpful to have a little kitchen and a laundry (though it didnt work).

hotel does have a lot to offer with full kitchen and laundry

booked this place because after a certain time of travelling we wanted to do laundry

more than one room (full kitchen, laundry)

our stay was only 2 nights but the full kitchen and laundry would have been beneficial for anthing longer

no laundry machines for ppl staying long

and i mean all staff - front desk, housekeeping, bar and restaurant

he was so professional, respectful and helpful with us and our kids

was no free wifi (without making an account which i didn't want to do) and the furnace was quite loud when

price for breakfast buffet was too expensive.

the clean room, amenities and the complimentary laundry room for guests

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

i m impressed that the hotel has a laundry room

are free laundry services and for the location was good breakfast was very good with a good selection

the laundry option is another one

have been close to the laundry as it sounded like machines spinning

the location was central,the hotel was quiet and clean..there is also a laundry

no shower next to the pool

when we finally got to pool we spent 10 minutes there before being bombarded with 15 or so boys with no respect

the gym and facilities are very old, dusty and dirty

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

no laundry bags

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

the laundry facilities were out of order for the 6 days of our stay

has laundry at facility, which is convenient

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

hotel exceeded our expectations in terms of cleanness , service, even a simple but very good breakfast

the night, all outlet powers were down, except ones in bathroom and kitchen

breakfast was fresh and a great selection was offered

suite room was very nice, we love how there is a kitchen, sotting area and bed

i travelled with kids

the pool was cold and needs to be heated

pool was nice but strongly chlorinated

extend breakfast time .lol

breakfast was excellent

then the property said they would check with the linen/laundry staff

i am fond of breakfast of that hotel

free parking , clean rooms, quiet hallways, quick and free wifi

no free breakfast

parking and access was ambiguous

appreciate having free wifi & parking

helpful staff, location, breakfast, pool, great size of the room and kitchen included for preparing simple

and toilette was not clean, very loud becuase kids are playing on the aisle till 11pm

also, the pet fees were a little on the higher end

had a king suite with separate bedroom so that was great and 2 tv's was great for kids to watch what they wanted

guest laundry onsite if you re staying longer

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

very clean. has kitchen, microwave in suite which made it convienent for our stay

ample parking space

use netflix or youtube and more tv entertainment options especially for families travelling with kids

laundry procedures, not customer friendly.

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

a lot of different amenities available, such as laundry, pool, fitness centre etc

laundry room can have a little device to pay with card or with tapping.

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

relaxing atmosphere, free parking, there is also a laundry room in

guest laundry was great and fast wifi

close to a go station and there is coin laundry onsite

great location, close to the airport. laundry facilities very clean and machines worked well.

also, the hotel has laundry and fitness centre, required for a family

everything, location, parking, rooms, and staff, will be staying again in future

the breakfast was exceptional. i definetly would stay there again.

was closed because the machines are not working the swimming pool was also closed there was no room service at

breakfast

a pool, a fitness room, laundry room, a restaurant/bar

also, having working laundry facilities on my floor was a bonus

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

the room is very spacious, and with a fireplace

everything was excellent except parking

no laundry service, which should have been there

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

parking area is a bit cramped. someone blocked me in, in the morning.

breakfast area is kind of small

we made use of the breakfast, laundry

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

laundry and fitness room available which i didn't use

gym, laundry etc. everything we needed and then some.

location is great. only 2 floors, easy to go up/down. has laundry onsite.

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

the included breakfast was excellent, and the pool and hot tub area were so much fun!!

nothing. gym could be more airy and more healthy options for breakfast.

stayed here with the children because they have heated pool and jacuzzi/hot tub

the man that drove me on the courtesy shuttle to the airport is an amazing person

comfy beds, very helpful and friendly staff. even guest laundry

maybe the hotel should think about updating the laundry system

and the laundry room very useful for a 5night stay

the room was ok (comfortable, clean) but no laundry bag

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

was next to laundry room-machines were noisy in the morning

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

i wish there was a hot tub and laundry facilities

room was across the hall from hotel facilities (i think it was the laundry)

the gym was good as was the laundry facility

is not hd water in sink did not drain noisey from other guests in hallway room service plates in front of my

free and fast wifi

to the season, some facilities such as the gym were disabled

the cleanliness and comfort was fantastic. the great laundry facility was convenient

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

the hotel has a laundry room for the guests to use, clean and well organized

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

there is everything you need for a good holiday: we used the pool, laundry, bistro

i was woken up by kids at 6 am running around and shouting in the

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

place was run down and did not feel comfortable to stay with my kids there for the lack of cleanliness

room tv did not have wifi, the manteinance guy came, he couldn t fixed it, i gave a tip

lack of parking due to all of the snow.

i liked that the pool was open until 11pm

convenience and that the gym was open and they made it feel safe and comfortable the covid

my kids loved the pool. great staff. clean rooms

powercut and no backup generator, so with young kids it was a big worry

even their replacement pillows from their laundry had stains when handed to me

there is a coin laundry in the truck stop across the road

free temporary parking while i checked out and picked up the rest of my family

pool area

should be assistance available for transferring luggage from airport shuttle to rooms

i had to pay for laundry and pay for detergent too. it should be free of cost.

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

having the pool to relax in was a nice feature

pet friendly. free parking for guests

the 2nd night at veld parking we had our window smashed out and the gentleman at the front gave us tape, a

also has laundry

room was nice and clean, breakfast was pretty good. place was better than expected.

- it has a gym for

was no information folder/binder for amenities, reminders for hours breakfast is served or checkout times,

room wasn't properly cleaned and i think they allow pets so there was a funny smell in the room

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

no laundry facilities other than dry cleaning

complimentary hot breakfast

and the room service man was wired and it was noisy throughout the night

pet friendly, free breakfast, friendly staff, microwave in the lobby, free use of printer

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

property was clean and the rooms where large and well finished the gym and pool where very good to

missed the breakfast. they promised a bagged breakfast but it was not given out.

nice and friendly staff, great airport shuttle driver and service, nice clean environment.

my dog caught parvo virus from the pet friendly room here and passed away a few days later

gym is great, so is the pool. room is clean and as expected.

pet friendly and nice takeout meal

shuttle to the airport, this is our second stay at this hotel, and will do it again next year