no collection for laundry. breakfast was just in the bar and over priced.

needs a laundry facility/service of some kind. room service came too early for me (late riser).

decent wifi

needs a laundry facility/service of some kind. room service came too early for me (late riser).

earlier breakfast option on weekends would be good.

the laundry service fees are quite high

housekeeping, laundry service, service at the restaurant.

laundry service water got hot quickly

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

gym, pool and sauna very helpful for a knee i had recently injured

it is not safe to use laundry service at this hotel, my t-shirt was lost

laundry ironing.

beautiful decor and large rooms restaurant bar on site boutique hotel

didn't like that there was no spa services availableat the time

one of the best hotel gyms i've seen attention to detail

the spa is great

a hotel bar which is always full

and bar upstairs were difficult and unfriendly

to improve: better menu better quality food larger selection of wines by the glass in bar on 17th floor better

friendly staff and great timing on room service. location perfect.

staff faciliteis location laundry services concierge everything top

great facilities and location. gym outstanding! staff very helpful

four season sets the bar in terms of location, cleanliness, amenities and staff

dining room service excellent front desk efficient and

cost for breakfast in cafe boulud was high.

love the room and the bar and coffee shop

the breakfast was good

welcome drink - friendly & helpful staff - the gym: big, clean, well-stocked/current equipment - complimentary

room service breakfast menu was very limited

we had been to the bar previously and that made us decide to stay here

stay and would recommend only feedback we may have had, was that it was a little expensive to do laundry at the

laundry at the hotel

fee and taxes were high and the added 85$ for one night pet fee was excessive

she helped me get a phone charger and tried very hard to load the wifi to no avail

great lounge bar and restaurant

very central, great staff, laundry to use at reasonable cost

position excellent grab&go breakfast the room was a mini-apartment, clean and very comfortable laundry service

guest laundry a bonus

coin operated laundry with clean washers and dryers, an indoor pool and gym

laundry facilities as well

old charm. style. very clean. laundry facilities available on request

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

having a laundry was excellent

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

the pool was not warm. it was a hot day but the pool was so cold.

the room, pool, and valet parking was exceptional!

is good not far away from the center but in a very active street with nice shopping stores the gym is good

you have to ask room service to bring you water

wifi

the self service laundry was free, it took forever to dry our clothes

washing machine and dryer service during guests stay (self-service ; front desk kindly provides laundry detergent

large suite, plenty of room,helpful staff. bonus free laundry facilities- great for travellers!

the breakfast was really good in quality and i loved how laundry was free

the laundry machines were complimentary

housekeeping, very comfortable beds, daily complimentary water, coin laundry room, safe box in the room, location

of the staff were nice and very helpful and they have the convenience of a laundry

more info could be left in the rooms advising the hours of the restaurant, bar, the location of laundry etc

we also really appreciated the self-service laundry facilities, which were very convenient during our

coin laundry with a conveniently located gift shop in the lobby that has all essentials

laundry facilities would have been a definite plus

good location. like that there was a laundry to wash clothes.

downside was wifi was slow for streaming and guest laundry was closed for renovations, no other laundromats

i used the laundry area, the kiddie area looked very fun, although i didn't use it

laundry room machines don t work dryer and washer

shops are nearby, and there are a lot of facilities, like a pool, a restaurant, laundry etc

a bonus was having a guest laundry

laundry is small for the number of rooms

we even enjoyed the swimming pool and had a laundry so no issues with clothes for our 5 nights toronto trip

having access to an in-house coin laundry was very convenient

i liked how there was laundry on my floor and a i think it was a good price $4 total

price changes. notifying of laundry facilities on arrival would be good.

great location with laundry facilities and kitchenette in room

there was a laundry on all floors

laundry facilities on each floor

i missed the plastic bag for dirty laundry

we were charged a service charge at breakfast even though the kids were eating at the

fantastic stay at the marriott. clean, quiet. pool was fun for kids. breakfast was phenomenal!

didn’t like how they didn’t have bell service to help with my luggage i was travelling with kids

the pool was also good and the kids went there a lot

were very disappointed to find upon arrival that there were no laundry facilities available as advertised,

disappointing that laundry facilities were out of order.

lovely staff, nice to have onsite laundry, large spacious room.

also our room was opposite the laundry and when the dryer was in use it was really loud

the laundry wasn t working when there but love it

we needed laundry they had a solution

having laundry machines in my room.

smiles from staff, no dishes, laundry detergent etc in the kitchenette washer/dryer suite

it also has laundry machine so, is a great option, totally recommend

finally, a renovated room; however, no kitchenette or laundry.

we are travelling and needed a laundry shop

i called to ask where i could do laundry

no laundry

nice lobby with garden, nice pool, sauna, laundry

kids were gutted upon arrival as the pool was closed and there were also a lot of renovations which

heat heat because i got cold at one point in the middle of the night was happy to have access to laundry facilities

the kitchen was well equipped with every detail considered--dishwashing detergent, laundry detergent, dryer

the lodging is clean, comes with a full kitchen and en suite laundry to boot

the laundry room was a great bonus

laundry in the unit and a well appointed kitchen

wish they provided a laundry service

nice park and future food hall right across the street hip bar scene and new rooftop bar

hotel gave us a slightly early check in, which was nice of them

the gym us very small and not very functional

i wish the gym was more equipped

i was charged when i arrived for extra bills like breakfast, laundry etc but after checkout i was told i have

no room service during stay because of covid-19; no laundry service because of covid-19 and labor

of the facilities that the hotel claimed to provide was 'laundry' which is quite important to most guests staying

the rooms but i think they could be more prepared for received the new guest and do well the bed laundry and

the room service was done quickly and efficiently

there were a lot of kids at the pool

the lobby, lounge, pool, and the deluxe room was more luxurious than we were expexting

bath tub wasn't cleaned properly, found some rose petals in the over flow plate which ruined my experience

customer service lovely clean hotel excellent facilities spa , pool and gym location downtown

lots of kids at dinner time

room service showed up only once, around 8:00 am, and room was not cleaned

z in the bar was super nice and fixed good drinks

plus points for the massage chair at the gym

hotel bar was closed at 10pm on a friday night :( rarely saw it open during our stay, actually.

very nice hotel in good location, seemed very new. nice decor and good amenities. good wifi

great location, staff, laundry room for guests, they made usa feel like home

the front desk staff was very friendly and accommodating, and the gym was functional

great location, breakfast was awesome and the roof terrace an absolute sun trap.

glitch with the computer system ending up waiting for more than an hour for breakfast to be served, 1st day of

and when i asked, a female front desk team member stated i could use it for the restaurant or room service

that busy and yet they put us in a room right beside the vending machine room and the maintenance/laundry room

- concierge was friendly and helped us with our bags, gave us extra shampoos/bath gels/toothbrush/laundry bags

good to have mirror on the bathroom door than the fogged glass hotel could consider providing laundry service,

enthough they mentioned in the website as pet friendly)

room is excellent as well and the gym

we couldn t exchange money for the laundry service even though reception said we were able to do so

hospitality and big rooms with kitchenette, i miss the complimentary breakfast, cleaner guest laundry area, all

location, friendly, good laundry facilities, well maintained

wifi is bad, cannot watch videos

while they have the same warm front desk hospitality and big rooms with kitchenette, i miss the complimentary

the hotel was beautiful. the rooftop bar was wonderful.

great food and stunning pool

the restaurants were great, the room service was fast and delicious

the rooftop pool with an amazing view of the cn tower

could not order room service

laundry service too expensive. low water pressure in the shower.

the amenities, and no room service. for a hotel like this, it should have room service.

there wasn't any dinning options other than room service.

the attached bar was our favorite

gym was right above us and we were awakened early by dropping weights overhead

propane fireplace, the big beautiful bathroom, the second bathroom off the living room area, the room service

all aspects of the service was first class. the pool was enjoyable

not professional at all you can call several time and wait lot of hours to have what you need on room service

the swimming pool was freezing cold! couldn't enjoy it .

like to see ice machine on each floor as well as vending machine for soda & juice steam room in spa would be

honour bar a nice touch

having access to the beautiful women's club, especially the library( exquisite decor) and the pool

the pool was down for maintenance. i wish they had told us before.

i love the spa like atmosphere. it s very relaxing and the staff were friendly.

croissants and more yoghurt, but the variety did not increase, and we remained hungry :-( wifi in the room was

breakfast area could be improved, and the service, while friendly, was not always at the

breakfast was absolutely delicious

gym is a bit small

breakfast was delightful, especially, the decadent french toast

best hotel breakfast i have had in a long time

we spend some time at the gym and pool and we really like both

great location: room service was great

honestly ... other than the expensive mini bar and room service prices, everything was fabulous

the pool is not open long enough/ early enough

healthy breakfast options w/ efficient, conscientious room service staff

location, free-wifi, self laundry

i liked having the kitchenette in the suite and laundry services on the same floor

downtown by foot, early check-in was possible, friendliest staff during our 2 weeks canada trip, laundry facilities

staff didn't know about laundry options or tell me there was an on-site laundry when i queried it with them

the breakfast was great, as was the pool and the laundry facilities

to other ritz carlton hotels it lacks the atmosphere of a classical grand hotel pool arera disappointing no

the swimming pool could also be bigger

the cafe n the bar epoch had good quality

very child friendly and greeted the kids with a balloon followed by complimentary milk and cookies sent to room

didn't have much time to enjoy their spa and other services.

loved the aesthetic of the hotel and the gym

the pool restrictions.

location with a fun little rooftop pool and a lively, social vibe

also, the gym had pelotons which was great

rooms were comfortable, location and restaurants were (casa madera and 1 kitchen) amazing

no dish soap, no dishwasher tablets, no laundry soap, although when requested, it was brought over

room was comfortable with a real kitchen and a laundry in the room; that was really great; good coffee; ceramic

in suite laundry was major bonus to wash and dry running gear before packing into suitcase

the only thing i can complain about was i wish we had dish soap and laundry detergent in the rooms but overall

large rooms with option to use the kitchenette and do laundry in the room if needed (although a laundry service

laundry room

the onsite laundry room was great and you bought tokens from the concierge so didn't need to source coins

coffee machine in the room, iron, hairdryer, laundry on 4th floor, ice machine

free breakfast, wifi and it is secured, laundry available, interconnecting rooms

room very clean and with necessary accessories, staff very kind, the breakfast rich and various, laundry, free

no laundry service on weekend

limited assistance from some of the staff (laundry and payment

no room service.

a little expensive for just the room - wifi and breakfast not included

no gym in the property or a swimming pool.

cleaning and room staff, and the laundry service.

we had a pet cat and it was crucial they were pet friendly

loved that they are pet friendly and made my pup feel so at home with a special toy and bowls

room service, spa and restaurant were amazing

at the front desk was phenomenal julia from the spa was amazing the boys at the front door were

full kitchen and laundry ensuite even with a junior one bedroom

less like a hotel, more like a private apartment, complete with laundry facilities

no laundry detergent

and we had a kitchenette and laundry machines, always a bonus

comfy bed, great shower, very handy to have laundry and

00 plus tax extra for laundry and wifi never ever again i would rather sleep

the laundry/dry-cleaning service is impeccable and fast

doesn't have laundry mashines

asked for a laundry bag, or any bag,to use it for personal thing, her answer was she will charge me for it

had laundry as an amenity but there was none. service would take 2-3 days.

i loved the essential oils pods you could insert in your shower for a spa feel

everything was great except for the room service

breakfast was excellent, the room was beautiful, quiet and clean and the library restaurant was

the maintenance guy came to fix it when we were reciving our room service for dinner

the gold experience room service had us waiting one hour for coffee pods ice and sugar

no laundry facilities.

to eaton center) high level of customer service: i had an issue where my clothes were delayed i laundry and

could not sleep due to gross unclean air in room which smelt like wet unclean laundry or mold

is ineffective, resulting in the sound of the nearby rooms easily spreading in at night laundry is super

i checked in, the staff member offered a late check out

was nice that there was a guest laundry

parking at $30 a day is a bit steep. wifi should not be an extra charge.

i liked how flexible the staff were with allowing to have late check out with short notice.

not to forget room service was excellent as well

like i had to pay for wifi

aware this hotel has busy bar areas and some rooms overlook a busy queen street west expect low noice due to

friendly staff great burger in the lounge knowledgeable and friendly bar

hip and cool place, with a nice rooftop bar and a restaurant

nice atmosphere, friendly staff, cool bar & room. will come back.

room service dishes etc left outside room next door for over 12 hours.

fee could be included (it was extra), would be nice if there were some shops and stores for kids nearby

one thing that stood out the most to me was the gym

modern, clean, beautiful, comfortable, a nice gym and pool

just wished the bar opened longer on weekends

location is key & pet friendly was a must for me.

no guest laundry option, seems to be a wider toronto problem

we used the laundry services at the hotel which were on the more expensive side, however we recognise most

laundry service accessibility, deposit

location. comfortable rooms. excellent breakfast, with particularly welcoming staff!

hard now need neck massage blanket in room dirty full of he air pool dirty and full of splashing kids deposit

another chair or eating area might be helpful, especially when eating room service meals

was no swimming pool and spa facilities

convenient location, kids enjoyed the apples, parents enjoyed the comfy beds.

close to umion station has a bar and food available later nicely appointed rooms quiet lovely

for example, i came in late one night (2:30am) and they had room service come to the room to pick up the food

location and laundry services

no room service available

restaurant was closed no room service

the gym was excellent

nice bed, good breakfast room service

l reported that there whas laundry and garbage for our room

like dental kits, laundry bags, extra slippers (only 1 pair)

i also used the hotel s laundry service

no guest laundry , rooms were very small and old

second laundry bag appreciated

we would have liked having more options for the food at the hotel for kids.

they gave the kids a surprise plush monkey at check in, very nice touch

wifi was excellent

the room service and cuisine at roses is also top notch

great staycation with the kids. clean and lots of fun activities.

bathrooms in the hotel rooms desperately need updating and the cleaning of the hotel room & gym was completely

the live jazz in the piano bar was a great plus

there is no pool and it was pricey.

like a very comfortable step back in time. lovely rooms and great location. parking included!

love the fireplace right by the main entrance

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

laundry facilities are also adequate

room was clean, quiet, warm and spacious with a patio door to a balcony overlooking the indoor pool dome fringed

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

in addition, there is no laundry services during our stay too

sounded like laundry machines

i liked the lobby, back yard, bar and the restaurant. they were all pleasant.

and shopping close by, the staff was amazing and helpful and friendly, the price was reasonable breakfast was

a laundry service in the hotel would be useful to have.

kitchen area with microwave, fridge, and utensils, etc 2 separate areas to view tv, sleep

parking on street and is safe

limited parking

i like the early check in upon request

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

no laundry area on site no

the wifi did not work well at all

it's slightly pricey considering there is still no room service available and the

wifi not very good.