then the property said they would check with the linen/laundry staff

are available at the poolside

loved the wonderful lydia on the bar downstairs, she was friendly and so happy to see guests, despite being so

to connect to the wifi on a daily basis was inconvenient as well as sometimes complicated

wifi was good

also, the hotel has laundry and fitness centre, required for a family

leaked water over bathroom counter and running along grouting in tiled floors all the way into kitchen and lounge

wifi didn't connect my kids tab, no food, breakfast sucks

the staff were friendly and the property had free parking

room was nice, the staff was kind and helpful, the pool was clean, the breakfast was really good and the price

great location, close to the airport. laundry facilities very clean and machines worked well.

close to a go station and there is coin laundry onsite

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

guest laundry was great and fast wifi

relaxing atmosphere, free parking, there is also a laundry room in

laundry procedures, not customer friendly.

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

a lot of different amenities available, such as laundry, pool, fitness centre etc

laundry room can have a little device to pay with card or with tapping.

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

a pool, a fitness room, laundry room, a restaurant/bar

also, having working laundry facilities on my floor was a bonus

restaurant is not really a restaurant, just a bar that serves a very limited menu of poor food.

were very accommodating, room service was great

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

guest laundry onsite if you re staying longer

friendly staff. room has kitchenette.

the breakfast could have been better with bit more options and also coffee and tea services

the room was spacious and was able to accommodate us with 3 little kids

breakfast was fresh and a great selection was offered

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

kitchen sink was clogged, i told the reception but they didn t do anything, checked in was very

yummy breakfast and small evening meals

kitchen and room were super clean

pool was clean and heated

the free parking is a bonus

quiet. clean pool, clean place overall. looks like a new hotel.

hotel pool had cold water, not even lukewarm, no kids area. breakfast options were limited.

pool is smaller than average but less frequently used than other hotels due to fewer children/teens

breakfast choices were a little sparse - i would have liked

functional kitchen free parking

breakfast, pool, 24 hours gym

pool was clean and spacious

had a king suite with separate bedroom so that was great and 2 tv's was great for kids to watch what they wanted

options for breakfast, comfy bed, clean linens and towels, friendly staff, laundry facility, kitchen, pool,

the hotel even has a laundry you can use

this is not a criticism, if i were a long term guest, laundry facilities within the suite would be greatly

dryers in laundry room weren t working, we had to switch between 3 machines to get it somewhat manageable

had everything we needed: kitchen, wifi, good breakfast, laundry room, free parking.

i also like that there's laundry facilities if needed

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

my 12 & 13 year old kids could not be at the pool without a parent

location was convenient and the pool was nice for the kids.

(like a wet laundry that is not dried well) there s no free bottled water

no laundry generally the rooms and all seems older

laundry service

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

enough towels (2 for a room for 4+), problems logging on to wifi with my laptop (could be the user

no laundry service active sat and sunday

the laundry room has sewer smell

good staff clean easy parking nice pool and workout area

clean pool good gym housekeeping was great

like everything my kids love the room and place we enjoy the breakfast it s not so crowded we definitely come

location is near 401. kids had a great time

water slide was awesome! kids had a blast.

pet friendly hotel, friendly staff, the pools and the hot tub.

will definitely come back with the kids

beds, pools, jacuzzi water slide for the kids,

was great and we weren't charged for our kids to eat because they don't each much we were very appreciative

the pool was nice hot tub bonus

restaurant was great to have downstairs after a long flight with kids

fact that they had pet friendly rooms

clean and pet friendly

cleaning was not done properly. no laundry service

laundry service was good, should have another an extra washer/dryer

no bar or restaurant

love the staff, the pool, the got tub, the breakfast so many options

breakfast was exceptional with bacon and turkey sausages available in addition to the usual fare

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

came back to zero parking, trucks with trailers and big rigs we're taking up multiple spots.

nice big rooms, pool and gym area

they have a few tables in the lobby with a bar that theoretically can serve food, but since it wasn't open,

nice big rooms, pool and gym area

the on-site laundry facilities were a bonus along with the swimming pool

they have complimentary breakfast, free parking, self-service laundry and indoor pool

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

good breakfast, laundry room very useful and very spacious family suite

breakfast was great and exceeded our expectations especially as we had 3 kids (omelette, breakfast sandwiches

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

no laundry bags

has laundry at facility, which is convenient

the laundry facilities were out of order for the 6 days of our stay

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

laundry room is in the basement and needs a key to access

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

nice to have breakfast and wifi included. clean and staff very helpful and congenial.

to restaurants shops and the beds unbelievable soft and so comfy swimming pool and gym every thing you need and

breakfast selection was nice, especially the potatoes on the saturday morning

the location was central,the hotel was quiet and clean..there is also a laundry

have been close to the laundry as it sounded like machines spinning

were a lot of kids running down the hole so little bit noisy the tv controller was not working properly and the

no bar no restaurant disgusting breakfast. no free water no cleaning room for 3nights

with 3 kids including a 9 month old baby we asked for a room on a differnt floor

i m impressed that the hotel has a laundry room

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

there was a laundry room which was free to use - great for families with young children

the laundry option is another one

the clean room, amenities and the complimentary laundry room for guests

i had to pay for laundry and pay for detergent too. it should be free of cost.

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

i enjoyed the gym and the treadmill.

very clean, free shuttle bus from the airport, staff always kind and available

friendly professional staff from the front desk to restaurant/bar to housekeeping etc

there is a coin laundry in the truck stop across the road

even their replacement pillows from their laundry had stains when handed to me

should be assistance available for transferring luggage from airport shuttle to rooms

everything. great location, had a gym and pool which is great and efficient staff

one night before our early morning flight hotel comfortable shuttle to and from airport amazing restaurant right

comfy beds, very helpful and friendly staff. even guest laundry

access to laundry facilities 24//7

they have a laundry room and we managed to wash all of our clothes for a good value

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

and the laundry room very useful for a 5night stay

laundry and fitness room available which i didn't use

location, good customer service, clean, coffee and tea available in the lobby, laundry room available, nice

location is great. only 2 floors, easy to go up/down. has laundry onsite.

able to do my own laundry

we made use of the breakfast, laundry

i wish there was a hot tub and laundry facilities

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

was next to laundry room-machines were noisy in the morning

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

the hotel has a laundry room for the guests to use, clean and well organized

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

the cleanliness and comfort was fantastic. the great laundry facility was convenient

the gym was good as was the laundry facility

room was across the hall from hotel facilities (i think it was the laundry)

cleaning staff was aware of late check out and did not disturb. excellent and too rare

close to everything always has a shuttle no matter what time staff is fantastic

wifi didn't really work and the internet connection on the pcs didn't work and we needed to

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

not enough weights in the gym

staff was friendly. room service was good.

car parking was also free

the bar area was very nice and the bar tender was very helpful

the coin-operated laundry was very much appreciated for my 5-night stay

clean and modern. laundry facilities.

i like that the rooms have microwaves, and there is a guest laundry. both really useful

wifi was flaky at best and not continuous, kept cutting putting me on my data plan

rooms, good gym and pool

shuttle driver was excellent

shuttle is really just a sedan that fits 4 people plus driver

a atwood bedroom suite it was fantastic full amenities and very quiet clean comfortable bed and parking

further comments, everything is perfect that room studio, we love the kitchen

i loved the shuttle, so convenient to the airport

there is everything you need for a good holiday: we used the pool, laundry, bistro

stay was just one night to get us close for our flight the next day; kids loved the pool and the room was

location, from our window we could see planes landing so the kids were thrilled

kids had a great time felt safe, comfortable

problem with pool area. water leaking from ceiling.

breakfast

breakfast was pretty good but scrambled eggs were tiring after a few days

trucker or large noisy vehicles parking outside the room and leaving very early in the morning petrified us

having a shoeless joe's right in the parking lot gave us a place to walk to for drinks and appetizers before

parking area wasn t shovelled and made it tricky for parking close to our room

no laundry machines for ppl staying long

but i called down to ask for a late check out

hotel is excellent, the reception staff, housekeeping and room service teams were excellent

big rooms, nice location, good breakfast

very clean; towels were soft and not crunching (like most hotels); nice onsite gym; room service breakfast was

no laundry facilities other than dry cleaning

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

close to the airport/ shuttle included, good beats in the shuttle

their facilities were very helpful especially travelling with kids, made it easier for us to have our daily

with a restaurant and bar onsite you can order a bite, grab a beer and relax in your room

was stranded due to flight cancellations and they have no self use laundry machines, she asked and could only

the laundry carts collected outside our door, were moved to the lift, they were replaced by more carts;

convenience for west jet early check in

could you start breakfast at 5am

good gym/pool/hot tub

location close to airport. gym was large with good equipment.

i was appreciated of being allowed a late check out since we arrived a little late and wanted to sleep in a

such a nice selection of food and available until 11 am, which is great when you have a late check out

all staff were friendly and helpful, especially those in the bar and restaurant

it s everything you need for an airport hotel when you re travelling with kids

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

great location close by the airport and the free shuttle service was very much appreciated

super clean room spacious room comfortable beds nice 24hs pool, my kids loved it

no laundry room for extended stays.

nice staff, very welcoming food, and bar was pretty good over all no

if furniture was moved so in the spa tv was centered and same in the bed room

i love the fact that the hotel had a bar and a restaurant

did not have the breakfast

laundry facilities were sub par, ended up going to a laundromat

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

friendly and helpfull staff, wallmart and numerous dining options within walking distance, free parking and wifi

very clean, beautiful pool and hot tub and the staff were amazing.

nutritious and tasty breakfast, comfy beds, lovely pool and hot tub, courteous helpful staff.

and they sent the driver of the hotel and not anyone responsible for the laundry

and diming for every little thing, lots of things included in the room at no additional charge (laundry, parking

the guest laundry &

there is also a laundry where you can dry-clean your clothes for a fee, many thanks to the hotel for providing

the dry cleaner was supposed to deliver the laundry by 7 pm

the hotel has gym, laundry and swimming pool

coin laundry available on site

were friendly and helpful, the bed was super comfy, the pool was well maintained and access to a laundry facility

some of laundry machines were out of order

-laundry facilities, complimentary breakfast, free airport shuttle, etc

great location for airport clean gym laundry nice rooms friendly staff

close to the airport and hotel has a shuttle service hotel as a laundry available to guests

would have appreciated no scented laundry products used for sheets

laundry facilities are too old

small laundry area, just one dryer and one washing machine.

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

very modern, clean & next door to shuttle to airport terminals

loved the lobby with beautiful, comfortable and inviting seating, and great coffee, bar and food options

hotel is convenient (at the end of the airport monorail), the wifi is fast, and the staff are accommodating

rooms, super high-quality duvets on a comfy bed, comfortable work desk with fast wifi

also has laundry

wifi was reasonably good

loved the open concept room and the kitchen/shower

appreciated the full kitchen

it is close to many things airport delicious restaurants free parking

one of the two laundry machine sets doesn't work at all

the common areas such as laundry, pool, and breakfast area were fine too

very friendly staff and they had a laundry which was great.

there is laundry onsite

should be a kitchen to serve evening meals

the breakfast food. no laundry machine (self-service) which is cheaper

the spa tub, which i paid extra for, did not work, otherwise the room was perfect.

clean room and hotel environment (as per the photos), with a small pool and gym

free wifi worked well

and for some reason kids trying to make waffles without knowing how to and playing w coffee/tea area

and frankly it s dangerous for kids and adults alike

staff amazing, clean room, gym and pool

kids enjoyed it

they have a shuttle that runs back and forth from the airport from r3 on the ground floor and departures

the hotel shuttle was a wait, but it came within 30 minutes

laundry at the basement

the room smelled clean - like fresh laundry

charmaine noted my request for early check in and late checkout last june 25/26

good gym too, but with a lack of some equipment for body training

loved the lobby, restaurant and bar area.

laundry area only have two machines

best thing about the hotel was: -guest laundry available to do your own laundry at yourown pace

the hotel also has nice pool, a gym and spa though we didn't get to use these, and laundry services for a small

the laundry staff ensured our room was always spotless

so i couldn't wash my clothes in the guest laundry facilities, before flying out the next day

the staff were extremely helpful, especially the shuttle bus drivers who operate 24/7

wished the swimming pool had been open

restaurant was good and check-in and dining staff were so friendly and patient with my kids

would have enjoyed the gym better with some windows was a bit claustrophobic

early morning shuttle was first-come, so messy. hard to find a luggage cart.

i was pleased to use the laundry after 3 days of travelling and exploring toronto - they sold washing powder

no time for laundry

laundry facilities would have been a bonus, also a patio area or some outside seating

pool. laundry rooms very nice

the laundry was a little hard to locate

check in was slow. power cut on our last day no self laundry facility

yummy room service, laundry facilities and great bar

we also sent clothes to reception for the laundry service (which had a 12 hr turnaround) labeled by the reception

water was provided each day and the laundry service was fantastic and and fair price

no self service laundry facilities. limited range of dining options near the hotel.

location and nice clean laundry facility ud83dudc4d shuttle service was good ud83dudc4d

laundry available if you want to do your own washing

self serve laundry facilities

there is a self serve laundry, but i was only there for one night so i didn t use it

airport, a free shuttle service is provided but watch out the time room is very well equipped 24h laundry

welcome from staff, easy access to laundry at hotel next door which was literally few steps from the front door

no laundry service and swimming pool

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

the kids love the ambiance of the room and it is very clean.

location, staff, breakfast

pool was a little cold and you can here the planes.

clean and good room service

pool and gym were good and convenient

breakfast selection is good and the staff taking the order and serving are exceptional.

also i arrived early at the hotel and they were kind to accommodate me of early check in

felt as if we d been given the kids lunch from last week

ordered room service and it never showed up, had to order out. ice was in main house only

so, when i arrived around 7:30 pm the restaurant was closed and there was no room service

and spacious, lovely spa like bathroom , nicely deco room with view of the garden

the parking lot had plenty of space

the laundry machine was out of order

suggest to have more coin laundry set or have the wash and dry all-jn-one

is a coin laundry facility and great free continental breakfast

most importantly, one of the best shuttle services

kids were looking forward to swimming and it was a reason i picked this hotel

wifi was for members only

second was delay in breakfast room service

lot of noisy kids

room was comfortable and bar was great

large tv, good (free) wifi

to the kitchen and laundry facilities and what would be needed - eg jug for tea/coffee, powder/pod for laundry

could not find laundry in the facility

i was informed there were no laundry facilities in room or within the hotel

stocked with items you would expect in a kitchen (eg egg flip, washing up detergent, dish cloth, laundry powder

the washer and dryer allowed us to get caught up on laundry midway through our trip

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling

clean. tidy. good pool. good room service

we got room service and the food was fast and amazing

no room service

friendly staff, convenient shuttle to airport, room was clean and comfortable

its nice that they had a pool and gym in the building. as well as laundry machines.

can t get out of bed and turn the lights on without waking up everyone in the room there s laundry facilities

fireplace in my room didn t work and we were not informed until we arrived for checking that the

it was real clean and very comfortable and the kids love the pool and breakfast was delicious..

pool looked beautiful but we were unable to actually force outselves into it because the water was

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

shuttle bus communications could have been better but it s not too far from airport so i ended up

there was nothing to dislike about the hotel, shuttle, services.

didn t have breakfast there but did get a glass of juice and it looked ok

nice to have restaurants next door & shuttle to airport

laundry services

laundry was next door at the hilton

i cannot say enough good things about complete stay right down to the airport shuttle experience

the gym is nice, you can easily do your workout there and it looks like it was renovated recently

was noisy with kids running up and down the halls and slamming the stairwell door which i was close to

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

no laundry service, which should have been there

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

it was central to the toronto and niagara and it had a parking lot

parking

breakfast was not great and does not have a laundry room

should have laundry service

i had to use phone data because wifi was useless.

soon as the breakfast was closed the kitchen staff came even though i was in line waiting to use the waffle

the wifi was spotty

we also used the spa exhale , which tried to scam us and felt weird

they gave me breakfast as a treat

shuttle service was very timely and

the pool exceeded my expectations, my daughter was very impressed

very disappointed to bring my two kids down for a swim

they moved us to another room where a large laundry vent, which was extremely noisy

they dont have laundry service or even a room

there is no laundry service.

no laundry facilities

laundry is

said they provide laundry service, wifi and airport shuttle

desk staff not so friendly but one, however, the housekeeping staff were amazing and helpful, laundry facility

there was some sports tournament going on as well so we couldn't get near the pool with all the kids

no on-site bar / lounge. typical ihg breakfast not available at the location.

the hotel staff offered to put us near the pool because with the kids

laundry and gym access

free laundry is great to have

breakfast for morning

to airport with free shuttle to & from airport every half hour (which is helpful when hiring a car for a day

the only negative was that the pool, which is cleaned and managed by the next-door holiday inn, wasn't cleaned

there was many people yelling in there rooms and letting kids run the halls really late 11 pm and we had to be

swim pool, excellent breakfast selection with friendly servers, good parking, quiet surroundings, room cleaned

all basics included: full breakfast, parking, wifi

courteous staff, clean spacious room, clean pool with lots of towels, great complimentary breakfast

breakfast was delicious

was beside the laundry room and the machines were very loud throughout the night woke up several times with the

there is even a do it yourself laundry room

laundry room on 5th floor was handy to my assigned room

laundry room was occupied at all times, no tissue paper in the room, shampoo was empty when we

the staff are super nice and helpful, but the rooms, hallways, and especially the laundry room was a bit filthy

the bed, the breakfast the room,and the laundry room. the elevator lobby.

spacious room, laundry facilities on site and staff extremely helpful

having laundry available was

the laundry room accepted debit or credit cards

additional charges: adding to the frustration, they accused me of not paying for laundry services

laundry, gym and pool both helpful for longer stays

excellent size small kitchenette and very comfortable bed and laundry facility

loves having the kitchen in the unit

we even got to use the pool in the morning, with reservation (access to members of the same room only) breakfast

the wifi wasn't as strong. tried connecting my android box to the tv but it couldn't connect.

, i would never smoke in the room, went back up with the employee and told them all i smelt was laundry from

should have more than one self service washing machine and dryer for the whole hotel when doing laundry and

the laundry was nice but then they only took 1 type of coin and it was difficult to get change for it

often having to wait due to staff in the elevator with their laundry bins

boyfriend and i couldnt sleep because we were itching, not sure if its just the laundry soap they use or bed

clean, convenient, free parking, kitchen. great facilities including a laundry room.

especially towards the end of my stay kitchen staff could have been friendlier low quality laundry facilities

needing to ask staff to be let in to the pool and gym

the parking around the hotel did fill up over the weekend making it hard to find a spot that felt safe

whirlpool tub was best feature of the room, plus it had a mini kitchen with full size fridge.

convenient laundry room for the guests

big room ..laundry... big and very comfortable bed ...very nice staff and professional .

a definite plus is also a coin laundry in the basement and the staff is very friendly and professional

there could be more washer and dryers in the laundry room.

breakfast can be improved