for executive room no towelling robe as described room by laundry so we could hear the noise very early in the

guest wifi free and connected easily without messing about setting up an account but wasn t very good

thought the 15 a night a bit steep for a pet

no problem with parking as

we returned late after a wedding reception elsewhere and they opened the bar again so we could wind down after

in the car park with smashed windows, no milk in the room, shower intermittent pressure, dirty laundry bags

the cleanliness of the rooms and free wifi

good parking

fireplace in the bar, comfy room all facilities very good, excellent helpful staff who are very

the country, friendly staff, easy parking, casual and lovely atmosphere

black pudding at breakfast but that's very nit-picky as there was heaps of choice.

location en route sheffield to holyhead; good parking, staff really helpful with wi-fi connection; excellent

about the hotel but car parking now run by a private company nearly missed logging in for that

the gym. nothing works

park and ride is only around 7/10 minutes drive away kids free adults

they also did not provide laundry services and directed us to go to town and use the public launderette

is a gym and swimming pool but they were oppened at 8 am

no room service

the location was ideal for holywell golf club

were really lovely and very accommodating even helped us with an early check in as we d attended for an event

i gave them my laundry and when i left they told me it was not done, so i had no clean clothes left

the pool was clean warm and quiet

room upgrade with breakfast for two and access to the spa facilities and the ability to have an early check in

room service and the breakfast was plentiful. spa area and facilities were excellent.

wifi did not stretch to my room, as i was far from reception

30am,apparently problem in laundry

that the gym was closed for refurbishment ud83dude13

brilliant - nothing was too much trouble the food was excellent too both evening meal and breakfast a first

we ate in the bar side as dogs are not allowed in the restaurant, however the food was still excellent and the

staff were very helpful when we asked for an early check in and the spa was perfect

ev charging available too

tray charge for room service was a little steep compared to other places i have stayed

no room service menus in the room.

the parking is excellent

wifi access

smelly with dirty laundry in the corridors not nice

laundry went missing

was rubbish bags, glasses, and dirty laundry left outside of some of the rooms as you walked down corridors to

customer service was poor, dirty laundry outside my door and glasses and bottles at 5pm in evening, damp smell

bags of laundry left in corridors had to manouver husbands wheel chair over them

so early and having to pay 15 for an extra one hour for a later checkout, especially having kids

room service food was abit expensive for what it was

breakfast was delicious with a very wide selection of food amazing staff, spa and swimming pool was lovely and

several male golf players in reception close to her and unmasked all of whom had been unable to access their

excellent location, very clean, very friendly staff, free parking, spa facilities.

no room service the walls are paper thin could hear next doors conversations

location bar facilities breakfast friendly staff

bar was open till 2am ( not that we stayed up that late)

graham p offered advice where to eat, where to go and were on hand at breakfast for our needs (4 kids one special

good breakfast and tea coffee juice are served even during thr night and great place to stay

no fault of the staff but laundry bins were noisey when wheeled in and out and slamming of doors, prevented a

i must give a special mention to the member of housekeeping with the laundry basket who d just called the

room service

we had to wait to use the pool after 09.30 with kids

amd polite amd the staff at the leisure reception went out of their way to assist me with the wifi

was in the first floor next to the laundry room so kept awake most of the night and also they didn t have room

the room was lovely & room service standard was excellent

our room was next to the gym and we were awoken by somebody running on a treadmill at 7am

wifi connection cutting out.

suite was luxurious and room service polite and helpful

lovely coffee machine and well equipped kitchen and laundry room

fabulous quirky apartment with 2 double bedrooms and 2 bathrooms, coffee maker, ice dispenser and laundry

it even had a laundry room

decor, loads of space, comfy, self catering, two en suite bedrooms, laundry room, free parking, great location

to detail, excellent bathrooms, knowledge of what a house proud woman wants in her kitchen and laundry

staff impeccable, from checkin/out to the bar staff

secret green was amazing, staff was friendly with kids

of tissues in the rooms and phones to enable us to contact other friends in other rooms or order room service

to be able to book into our room until 2pm, we were in and unpacked by 10:45am (and at the bar by 11am)

the noise might be a problem if you have kids who go to bed a bit earlier

not get a booking at the michelin star restaurant nor was there any laundry services

wifi isn t great - kept disconnecting and poor strength

full breakfast should be included

room very spacious & well stocked from the tea tray, mini bar and toiletries

service took my car to be cleaned and it was returned also and late check out loved

bedroom no 203 was extremely noisy at night due to the laundry running

the bar downstairs was a lovely place to relax and the location was perfect for us

was pleasant and well- equipped with good tv and free wifi

the bar wasn t open on a sunday night

location is perfect and wifi was working. room was clean and tidy.

laundry going all night

the pool and spa area were great to wind down in

excellent gym and health facility super location nice old style hotel very comfy beds

wonderful swimming pool and spa included in rate

the tv wouldn t work such as netflix, prime and more even though it was connected to the hotel wifi

bar service was abysmal

bed was a little firm for me but that's just personal preference and i found the bar price

ate in the bar one evening and the food was excellent

the decor was lovely and the soft furnishings very nice great very helpful staff we asked for room service and

lovely hotel, the room service was amazing. by far the best i have had.

services which we were suppose to request in advance, as well as little information about laundry services

d to collect laundry from

laundry services available for a reasonable fee

our room was directly above where the laundry trolleys were loaded and very early each morning woken by trolleys

excellent breakfast and free for kids

laundry room with ironing facilities nice bar area with quirky decor breakfast has lots to choose

and the bed and pillows and tv and free wifi and i could just go on and on about every extras that had been

ideal for kids and

great facilities for kids

the pool table

told that the hotel doesn t offer a laundry service earlier before our arrival but then finding a laundry

the room was quite small and overlooked laundry room; not gardens as requested

breakfast was really good, lots of choice and variety

breakfast was very good happy staff great service lots of variety very nice

lastly the gym was free and with an extra 10 you were able to use the sauna and swimming pool which was open

clothes washing & laundry costs were too high

was close to the laundry room so i could hear the washing machine but was pleased that i could not hear it in

lovely, clean hotel with plenty of free parking

the swimming pool was great so nice and warm which the kids loved

not knowing the cost of taking a pet before hand. bed was very hard. mould round bath.

ordered room service which was lovely

i can honestly recommend this hotel for families of all sizes and kids

swimming pool was much appreciated

the spa wasn t really a spa

was hot plentiful and the service was 10/10 by mr davies sorry cannot remember his 1st name the bar area was

no fridge in room. no laundry service. no smart tv

breakfast was fresh and was cooked beautifully

pool and gym facilities were good

hob or oven in kitchenette

car parking space quite tight.

the smell in the corridor was vile due to other residents staying and throwing dirty smelly laundry in the

laundry being moved in the dining room whilst eating

for a golf tournament

no issues at all, plenty of amenities like pool spa and gym etc

bar staff amazing, food was delicious, breakfast and lunchtime menu

overlooked the back yard area of the hotel, laundry and kitchens, so no view and staff smoking area was just

room renovation, detours, access and interaction with cleaning and laundry staff.

window view blocked by rooftops and laundry area

with a view of a roof,laundry sorting first thing in the morning very close to room,over charged on cocktails

the facility of the pool, sauna and jacuzzi are very good and especially as they are included with the price

55am by a reversing laundry truck - outside my bedroom window

a long breakfast sessions, so didn't have to be up too early

only thing that i would change is that kids couldn't go in the outdoor pool at david lloyd before

they tried to fix my wife's wifi connection even though the issue was with the phone rather than the public

great location staff amazing great breakfast

of getting laundry done was highway robbery

small matter was that room service came in our room without knocking and while we were still in bed

great breakfast. great location, course was in the hotel. enjoyed the gym.

the bar feels expensive. would have used it more if we felt the drinks were priced better.

breakfast was superb, and the rooms were lovely

floors in room, corridor and laundry room next to our room

lovely room with a great view, nice bar area. really good breakfast

wifi could be stronger. should be free throughout.

had trouble could not get great signal so could not hook up to free wifi . or priemium either.

beautiful location on the docks. short walk into the centre. breakfast was fabulous!

and our room was next to a noisy laundry room with machines going off late in to the night, and started again

moved rooms and still no mattress protector- issue with laundry apparently

it was very clean and the room was massive and the bed was so comfy. room service was excellent,

no gym or games room for family with kids it's more like a business hotel but the price was fair for what we

late check out policy makes no sense whatsoever!

comfy bed, great breakfast, kids go free,

no room service offered

we found the sofa bed a bit uncomfortable as our kids are older and asked if they could put a duvet on top to

don't like self service breakfast so next time i would use room service

perfect evening, a couple of drinks at the hotel bar and a comfortable and pleasant room for the night

they left a carrier bag in the room for us to use for our personal laundry, which i thought was a nice considerate

bedroom, scruffy laundry room, unprofessional reception desk, lack of refreshments in room, no communal water

but there are lots of spaces and we found one even on a busy saturday evening), truly pet friendly and very

so friendly, pet friendly, good location, small maintenance issue fixed immediately

i didn t see any information about wifi in the room.

my kids had to sleep in the bigger bed

also liked being given the option of a late check out time of 12,00hrs

we had a view of the airport and kids loved watching the planes

or possible to have room service nd some of the staff in the bar weren't very helpful

the gym was very nice - but exposed like a fish bowl - but they need to add curtains.

rated down as there was some sort of laundry crisis so we only had one bath towel between us

charging for wifi

thing i would say is that the prices in the mini bar in the room was very dear like 3 pounds for a can of coke

wifi not included in the price of the room

gym is basic

great location good room nice staff good wifi would stay again

worked well having the extra space for the kids

the kitchen have full set

cleanliness staff in the office were polite, helpful and friendly all instructions including wifi code given

parking was a problem with two kids in tow

the hotel doesnt have laundry service, but 5 mins walk from the hotel you can find laundry service

laundry facilities but pretty close to a laundromat

3 men sitting on the steps on arriva litrely blocking the entrance 2 at reception giving there laundry to the

big rooms, ac, wifi

change rooms , also i had included breakfast with my booking but when we arrived i was told the kitchen was

room service food options were a bit limited.

beautiful and well equipped rooms. lovely bar and restaurant. friendly staff.

utilised the gym which was nice to have within the property

the gym has pelotons but weights were limited only one cable machine

from the moment we arrived the staff were wonderful, the room was amazing and a 2pm late check out just topped