nice pool and modern spacious room

charging $8 for a cold breakfast for kids who are 5 and 8 is way too high and uncalled for

some rooms are in need of maintenance and update. extra charge for wifi.

i was given a room surrounded by families with little kids

picked the hilton garden inn because of the food service and bar

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the staffs searched through the laundry, found it and returned

the price of the hotel and the laundry room.

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

laundry on sight only a dollar wash and a dollar to dry very friendly staff

they advertise that there is laundry service on site/laundry room

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

laundry facilities were down continuously

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

the breakfast is good, the wifi is fast

pool was too small

the fitness area was very nice

location and proximity to cinci open. lobby and bar were great too.

restaurant was good but they need extended hours in both the restaurant and bar

dark parking lot

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

nice gym

it?s always clean, staff is friendly, and they have a great pool area for kids.

staff, amazing breakfast and dinner included in the price

the breakfast was good hot and fresh

was someone in laundry room that looked like they were homeless and there to wash their clothes

bed and bedding, and wifi

wifi didn't work in our room

did not like having no breakfast in the morning there's no reason for the hotel not to be serving breakfast

easy access from interstate. comfortable bed and clean room. well lighted parking lot.

the laundry area was clean, and appeared very affordable

to use hand towels for wash clothes because laundry was behind

he said ok, went in the laundry room and grabbed some out of the dryer i assume

tile around the pool was very slick

wifi outlets and plug ins between the beds did not work

staff was great. room was nice comfortable and quiet laundry services.

laundry room on property is handy for longer stays and it was very clean

thought there was a laundry area, but there wasn t

there was laundry facilities on the premise

no breakfast, but free laundry was nice !!!

pool was out of order as well

breakfast was very good

no hot water in our room, pool wasn t working the day we arrived

breakfast attendant could have been a little nicer

the indoor pool was closed

room was nice, food great, bed super comfy, pool nice

they even had chalk and bubbles for the kids to play with

parking was limited

the hotel had ample free parking

this made it a pain for the kids tablets and phones

no change machine in the laundry room and no hot tube

(maybe a day working in the laundry would help her appreciate the job she has

we had the queen suite with 2 queen beds,1 sofa bed, and a kitchen

get a chance to swim due to large number of young children in the pool

all rooms are pet free and they shouldn t

the staff was pleasant. the parking was great. the area location was great.

breakfast person just made it a bit uncomfortable when getting breakfast

breakfast experience was not good, being out of lots of things, including spray for the waffle

basic breakfast

very nice hotel. breakfast was good. very comfortable bed.

like that breakfast was included, and also everything ran smoothly

didn't offer laundry service, only coin laundry.

breakfast was good and staff service great.

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would

it was nice having a full kitchen to use also

breakfast was just ok

there no laundry bag available to place dirty clothes in

wifi was slow

there was a variety of restaurants within minutes of the hotel, in fact one almost in the hotel's parking lot

the swimming pool was great

the parking was good with extra parking on the weekends

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

i was a little disappointed in the gym.

their customers services during checking and breakfast

that it set on a hill and there was plenty of parking. also it is close to the interstates.

they offered limited breakfast including cereals, yogurt and muffins

breakfast bar was. good and reasonable

workout room with peloton bike and other treadmills/weights etc/beautiful pool

bathroom was musty, no fan, poor free breakfast, small pool, no hot tub, gym was just fair.

of the gym equipment doesnt work only 2 bottles of water on checkin - but no other nights no cups in rooms

there was a bug in my bed. in the gym the heat was on and the equipment didnt work properly.

only issue was connecting to the wifi, i entered all the the correct information and my phone just wouldn't

i really wanted a shower and was super bummed the kids got the only 2 towels around soaked

the gym is kind of small and not air conditioned.

dirty and location. stated it was pet friendly but charged $--- for 8 lb dog

poor wifi signal

also had issues connecting to the wifi

plentiful parking and some good restaurants nearby

of the two rooms was not ready until 5 pm and the indoor pool was freezing cold

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

the pool was very cold.

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

liked having in room toaster and 24 hour laundry and exercise access.

laundry facility was a big plus

the laundry room was clean

how ridiculous to work out while someone is doing laundry in the same space

room smelled like an old dirty gym sock

there is a free parking. it's easy to find.

the pool wasn't o0en but it was understanding because it was an putside pool and it was cold.

breakfast was really good the rooms were clean maybe need a little update but overall it was nice

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

room was very clean pool was excellent

the staff were amazingly helpful. our room was large and clean. breakfast was delicious.

it is unfortunate they don't have onsite parking but the valet attendant was great.

the room was very clean, the pool was open, (it is a smaller pool) breakfast was awesome

the laundry facility could be cleaner than current status, the machines were quite dirty inside

breakfast was amazing and the location was great

was clean, the room was huge, the bathroom was huge, the beds and pillows were comfy, the breakfast in the

friendly staff i was able to book a reservation for the swimming pool which i had all to myself for an hour

we enjoyed our stay and breakfast was great

it didnt have a continental breakfast but i knew that making the reservations

pool and spa closed and an alarm in another room at 6am going off for 10 minutes

pool area was clean and inviting

pool closed

coffee bar not run well. everything else was very well run

no laundry facilities

no bugs, safe parking lot, comfortable beds

nightshift female was very helpful with my wifi problem

the room wasn't clean and had a odor the window wasn't secure only held in by the curtains the gym had three

very nice; clean comfortable bed and bathroom. i also enjoyed the variety of breakfast items.

the laundry and gym areas were well appointed and clean

they were very pet friendly

cute little hotel had real glasses and plates and silverware in the tiny kitchenette in our room

the kids loved the pool. wonderful breakfast especially the oatmeal with fresh blueberries.

breakfast, customer service, and there was good cable channels to watch

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

the gym equipment had a mix of new and old/worn machines

happy hour and breakfast.

police should have been called, all the parents just sat and watched their kids run the halls like wild animals

with my grandson and stayed there because of swimming pool but it was closed entire time we were there

incomplete and misleading pet policy

i loved the gym

complimentary breakfast was the best!

they didn t have any turkey products for breakfast!

pool was nice and clean, there was a laundry for guests

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

quiet, kind, helpful staff, good breakfast, laundry facilities!

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

one laundry room for a hotel that has a lot of rooms

laundry facilities available with one washer and dryer

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

we would have liked to use the pool but didn't have

parking lot was hard to get into

loved that the free breakfast had a variety of food that everyone in my family could enjoy.

the room was really spacious and clean, and breakfast was amazing.

for indoor pool were minimal, especially compared to the fitness room

pool was a little small and closed early, but still good

the pool area had a haze, almost as if the ventilation system wasnt working.

breakfast was great

nice staff throughout and also liked the pool and gym

staff at the breakfast was great

pool was a nice size

the lights were off no one one in the parking lot it was shut down

super clean, nice sized pool

a great breakfast, pool, workout facility, a basketball court was a plus, and laundry facility

room and breakfast

pool was closed

didn't expect the full kitchen with all the dinnerware and full fridge

great location. pool was wonderful. hot breakfast was awesome!

laundry facility on-site was awesome

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry machines could use a little clean up

the parking was free which was a real plus

not enough handicap parking

more selection for breakfast and the pool could be warmer, but just a minor change.

the breakfast wasn't great

good gym and pool

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

very clean abd modern room. but breakfast isn't great

pool was closed which was the reason i booked it

they kept our rooms cleaned, we had a long ten nights with them, i thought i had pay for breakfast as app said

breakfast gym and pool

very clean and a good location, pool is a bit small but it was ok.

the breakfast was good too

laundry is convenient

the convenience of the onsite laundry facility

laundry facilities were perfect and loved that they accepted credit cards

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

location to the laundry services - stuffy near it

said laundry for guests

i really liked the fact that they had on site laundry facilities

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

they even we t as far as circulating at breakfast to solicit feedback on a couple new breakfast choices

parking

pool was closed

the pool wasn t open

the room was big. bed was comfortable. great breakfast selection.

we didn't have a chance to utilize the pool or fitness center, but that's an added bonus if you have the time

no outside pool

the gym was great. the laundry was great. the customer service was awesome.

front desk says can't make change for laundry

hot tub and indoor pool open late. friendly staff. good breakfast.

it was clean, roomy, comfortable, staff was helpful the breakfast was very good.

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

spacious room with a full kitchen.

i loved having the kitchen, workout room, and pool to use!

breakfast buffet was limited and only went until 9am. also the pool was freezing.

i wasn't expecting a kitchen. pleasant surprise.

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

pool was closed for whatever reason and the laundry facility was closed as well

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

like the updates, more modern rooms, pool, laundry and exercise space

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

the pool wasn t not open or the gym facility.

minimal parking

on property made parking difficult

need more lighting in parking lot. no complimentary breakfast the hallways reeked of weed

the room was very nice and the pool and the staff was great

that is all i liked oh yeah laundry room that was ok

air, tv, bed and view and wifi

nothing, no parking for truck and trailer.

com was both the cancel it because they did not have truck parking

there was alot of rooms open and they were letting other people check in as i sat in the parking lot trying to

gym was not big and the jacuzzi was broken

there were kids left unattended in the pool that were screaming

wifi door card reader (key) would not work- manager card did not work either

the breakfast wasn t good. charged 12 dollars for me and 5 dollars a piece for 3 kids.

the pool was great for the kids

the staff were helpful for questions about the wi-fi and change for the laundry

the breakfast was great. a variety to please everyone. the egg white fritata's were great.

breakfast was minimal and no nondairy milk options

lots of running kids at 2am. but thats not the hotels fault.

perfect location for our kids birthday trip—close to fun activities

the breakfast was hot and fresh and they had different items the next day which was good so you didn't

need more attention to detail in cleanliness for kitchen and bathroom areas

rooms as we walk past was very polite the hotel was clean i liked that when you reserve the pool you have to

loved the full kitchen as we needed a freezer to keep our special needs daughters ice packs frozen for our trip

also the complimentary breakfast had a great

having laundry facilities available but a number of machines were out of order during our stay

hotel is in a great location right off of interstate 75 and there was plenty of parking

loved the breakfast. loved the gym. room was excellent. couldn t hear through walls.

very friendly staff, clean rooms, nice pool

wonderful for a business traveler i would imagine, but not for a few kids who want to swim

the pool and fitness areas were nice

pool area was very clean and had a spacious pool deck

everything it was awesome room was spacious and very clean beds were great pool was awesome

good parking and safety

convenience of parking at the back of the building and walking right into the elevator lobby

clean, excellent tv, fast reliable wifi

bar in the lobby was nice after driving 5 hours

wifi was very slow, ended up not using that service.

my last stay there was a very large group of sports parents/kids who literally took over the lobby for their

the hotel has a indoor and outdoor pool, the rooms were great beds so, so comfy

i booked and paid ahead of time, when my wife and i were running very late, my kids were able to get into the

pool was salt water so easy on the kids eyes

the family spaces, pool, and terrace allowed grill and fire pit use.

pool was nice and even though it was late, the hotel staff was very helpful so that we could swim a

parking not the best.

could use a laundry facility within the hotel.

every was clean, the staff was friendly, and the breakfast was awesome!

parking situation was odd, it has the sharonville convention center parking in the same lot so

nice modern and clean, comfortable bed. great location, plenty of parking.

was what my kids call bougie the only thing that got me was the pool looks so much bigger in the pictures

pool was way to small

parking should be included in the price of the room

beds, nice pool area and clean hotel

wife liked pool and hot tub

well it s not a jacuzzi so it wouldn t do that, then the guy behind her said that a bunch of kids some how

pool was so so cold my kids couldn't even swim in it

loved the bar downstairs and the back patio

breakfast bar being open.

no breakfast available over all stay wss excellent.

tell you online that they serve breakfast

the laundry machines and dryers were new and free for guest use

food was meh but the rooms have kitchenettes

the breakfast spread was not my favorite, but it was included

mostly the pool

shower clean inside cabinets where the dishes are and nno roaches ud83eudeb3 on the kitchen counters

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

also, the pool was closed and there was nothing about that before or after booking on the site

clean, great breakfast, great accommodations for the price!!

the gym wasn't anything fancy but had enough equipment for my husband and i to

didn t like pulling up to such a dark parking lot

they said there were some in laundry but it wasn't ready yet

breakfast was great

meeting space for our conference, close to restaurants, breakfast buffet was very

selection, *absolutely unusable* wifi

and the rooms were comfortable and spacious the staff members were friendly and attentive the breakfast in the

first time confusing about parking

like the king-size bed, walk-in shower, picture covered tv, fireplace, the national exemplary food was delicious

also there isn't an elevator that's particularly convenient to get to from the parking lot

all good bar needs good access , versatility.

no room service.

they don't have the laundry

they closed the kitchen without notice on one evening and also stopped room service

were replacing the wifi so there was none the whole time i was there

the staff was exceptional. from front desk to room service, everyone was kind and attentive.

friendly staff - pet friendly - hotel is beautiful

wasn t a lot of parking due to two large tour buses parking across the majority of the parking spaces in the

it had a nice gym, pool, decent breakfast

did not like the wifi, it was very difficult to connect and reconnect each day

i wasn't able to utilize the facilities (pool, gym) due to my schedule

the wifi would not connect to our devices in the room