30am by laundry lorries being loaded

which meant late evening we could still hear the noise from patrons sat outside, and the laundry delivery around

15 am by the laundry lorry

good wifi

large room in conference centre building. very comfortable bed. room service was very efficient.

on arrival i ask if the bar was open only to be shown a fridge behind reception full of beer

great staff easy parking and easy access to market harborough and surrounding areas .

was poor evening meal in the bar is in the indian restaurant, no atmosphere - tv on, poor food, very poor wine

if you only wanted a drink from the bar in the evening no real lounge area

plenty of parking

beautiful building, lovely location, plenty parking & very pleasant!

the spa was relaxed, friendly and comfortable

sauna, swimming pool and my number

was quite unhelpful when i called to let her know our tv wasn t working to show us the room service menu

gym and exercise room could be bigger- very few machines in gym

great breakfast , sausage was particularly fab

was limited room service food after the restaurant closes

breakfast was cold

lots of cobwebs around in bar

breakfast was a bit chaotic as they kept running out of food on the hot plate

stench in the bathrooms bed a bit too soft noise made by laundry staff picking up dirty laundry just outside

nice breakfast (we had room service), bar menu food

staff were friendly and helpful. room service found a fan for the room on request.

only issue was online it says room service was 24 hours, and water was free

we ate in the bar (there is also a restaurent), we had the burger, which came with

wifi was a bit of a pain having to relog in all the time

we really enjoyed a lovely meal on arrival in a very relaxed bar area

so much variety- they had hot breakfast items, continental, and hot waffles and nutella for the kids

staff were lovely breakfast was good. hotel was light, clean and modern looking.

facilities were good, bar food was nice & the waffle maker for breakfast was excellent!

prefer not to see black mold in bathroom, bit of a stain on sheet but had obviously been thru laundry

kids running & being noisy in corridor

excellent breakfast choice for the kids

liked the room, clean comfy and spacious the staff were lovely, the early check in the help to the room with my

breakfast was lovely and although not loads of choice of hot food, still nice

the double bed was comfortable and the bedding was laundry fresh and felt good

location, reserved parking

full english breakfast was amazing

2- authenticity of the inn 3- the room (nr 5) with street view 4- the beer (tiger) from the bar 5- the breakfast

smell of the bar downstairs (beer and old smoke in the wood) 2-the last day they forgot about my request (to

there was laundry and plates left in the corridor of the hotel and it was there for 24 hours.

good location with plenty of parking and a modern hotel.

wifi wasn t working, i had to go to reception just to connect to the wifi

the spa treatment was brilliant

car collecting us received a parking ticket

had an issue with some dirty laundry from previous guest being in the room

lovely modern and clean with plenty of parking

i booked for a family of 3 and a pet dog, i thought the charge included everything

him , i think a small thought and effort may improve travel for people that travel alone with a pet

plenty of car parking

wifi and tv didn't work. could do with redecorating

no menu in my room for room service - shock horror

easy parking, great wi-fi, could ve fault the staff or the breakfast

large victorian house, with ample on site parking about 1/2 mile from the centre of leicester

slow wifi especially in the evening

location, excellent food & range of drinks , breakfast was fantastic, friendly staff - very good value for money

is easy to find , good parking , friendly reception , lovely comfortable room , good continental breakfast ,

pet friendly

went above and beyond to make us feel comfortable, the family who run the business and fantastic bar staff were

wonderful great staff pet & child friendly

if i stayed again i would look at the room service menu instead

we liked the location, the bar, rooms, pool, and staff were friendly.

is a lovely hotel, with spa, pool and gym on site

the little touches like the vi little p dressing down and slippers for kids booked for the

was a lovely clean hotel the pool sauna etc was a really good size

breakfast room was well laid out bedroom was fitted with antique items: bed, bedside tables, creaky

great bed - plenty choice at breakfast great staff on the reception lovely area

breakfast was lovely cooked

bar was a little small so very full when busy but this did add to the cosy feel of the place

wifi was

laundry facilities

no laundry provided

staff were very helpful, organising a late check out for us and providing me with an ice pack for a recent foot

the breakfast and bar facilities were also wonderful and the location perfect

great breakfast buffet. great atmosphere throughout the hotel. never snobby . great bar .

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

rooms are clean. location is excellent. wifi was excellent.

the room was spacious and clean, the wifi was fast, and the staff were extremely nice.

only thing spoiling it is early checkout. it s difficult with kids to be out by 11.

the hotel has an excellent kitchen

and i had hoped that their would be laundry service as well and there wasn't

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

would have liked if there was a laundry service.

laundry is missing

location, cleanliness and good wifi

the bed and less noise in the morning from laundry lorry and other guests banging door's

bathroom tiles to the floor were broken and lose so potential danger to families with small kids( room 318)

breakfast - not enough variety.

blues bar & grill served lovely food and the staff couldn't do enough for us

of next door restaurant, your running a sports bar not a michelin starred restaurant guys

faced this experience at previous day of my check out, laundry was not returned on time

breakfast should be more various

no wifi in room

the gym is tiny with no treadmill or floor

wifi a bit patchy. paying extra for car parking felt strange.

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

there was nothing to advise how to get room service etc to your room unless you truned on the tv and also

has a gluten allergy and when requesting food they could only cater in the standard hours and not room

sofa bed for the kids was a bit uncomfortable.

cashless and had to pay via card for laundry

room backed onto the laundry room which was noisy

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

the room service was too long and the tv did not have free view

this time was personal with the family and they were both great and made the kids feel very special

there was no laundry on site for guest to use.

the bin and laundry area that is overlooked by many rooms could be covered.

gym facilities lacking and parking very confusing

wish they had had a swimming pool as well as a gym

the largest room service breakfast ever

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

if i am staying for more than 2 days, i'll love to do my laundry

ev charge wasn't working but apart from that everything else was spot on.

letting you know at the check in that the only way to get wifi is to add a card to the room number

clean, large family room, bed very comfortable and the breakfast was delicious

bar was not like other hotels in that their were no draught beers and it was not open during the

room service was lovely to have

hear a pin drop (we stayed on a saturday night) staff were very helpful and managed to get us an early check in

no room service

room smellt, no daily room service (reason given for our covid safety, though we'd traveled from another hotel

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

was a very large with many facilities but nowhere to do laundry especially if you are travelling

meal - fantastic caesar salad in restaurant and good breakfast

easy parking and a great breakfast

very good breakfast, good bar area, drinks reasonably priced for a hotel

it was very clean and the facilities were excellent even have up to 40kg dumbbells in their gym

pool a bit cold, changing rooms a bit small

from city centre, rural location, parking ud83cudd7f roomy, great pool, restaurant and

we traveled by motorbike and the hotel sorted us out with secure parking which was excellent

easy parking and a delightful restaurant serving quality meals at a good price.

till after 11pm by noise that sounded like a tumble dryer and/or washing machine was in a room/laundry close by

arrived at 2 for check in and given the key and told it should be ready we went in and all dirty laundry was on

everything regarding the room, bar, parking and restaurant was explained very clearly

wifi wasn t the best

loads of parking

open fireplace next to bed

staff very helpful and friendly and we were made very welcome with our pet

layout of the restaurant and bar area has changed and although the restaurant is lovely now,the bar area was a

wifi was not very good but that s the countryside for you the room was a little cool and had

wifi is awful, especially when the normal telecoms signal is really weak

the tvvv be remote was faulty and i found some other persons dirty laundry behind the tv

easy parking great location superb hotel

the building the out lay cosy bar room was exerlent the staff was very friendly

only issue we had in a wonderful stay, was the speed and use of the wifi.

wifi wasn t great