froze my sodas (no freezer door), guest laundry dryer was inop and not marked

the pool was stained and looked dirty. hot tube jets didn't work.

it was close to home for a quick getaway with kids. staff was very nice.

they wont allow gaming consoles on the wifi which was the sole reason i was there and they would not accommodate

that the property had a restaurant and a bar at the hotel and the food was amazing for dinner and breakfast

the free laundry machines and mini gym were a bonus

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

loved the complimentary laundry facilities

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

kitchen area is small and very crowded, congested at breakfast.

they sent us over to the fairfield inn and suites by marriott across the parking lot

the kitchen area was nice as well had our grandkids with us so the refrigerator came in handy for

getting into parking lot was a bit confusing, only one way in and one way out (same way) for this hotel and the

swimming pool also the bed and just the environment period i love this hotel

my kids loved the size of the pool area

the breakfast was kinda gross for the adults and kids

breakfast area was very clean and a good variety of

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

dirty out dated old no change machine for laundry was charged 2x

very helpful and friendly staff, clean comfortable rooms, convenient airport shuttle.

-the breakfast was only from 8:30 - 9:30 am and was not stocked properly -ants in room

the parking lot was next to a lot that our pet could run

the noise from the laundry room next to our room (219).

they didn't have a change machine nor did they carry change for laundry or vending

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

also, they couldn t make change at the desk or have a quarters machine for the laundry

clean room, large tv with lots of channels, clean laundry room, outside seating.

there's a laundry facility on st as well as a pool and spa

stay at the pool after 10pm, adults have no right to swim in peace, kids been messing with gym equipment after

the room was on first floor and near the parking lot

we loved the bar on property and the snack station

really enjoyed the pool and bar area. breakfast was very good but on the expensive side.

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

to covid, there was no breakfast bar with the usual offerings

the area outside was very pet friendly with lots of areas to walk our dog.

breakfast area and adequate items

in the parking lot

the location, the parking, the building layout ...

didn’t like the breakfast at all

no food or breakfast or even coffee

good exercise room when it wasn't overrun with unsupervised kids.

laundry facility didn't work except washer

there fire was in the laundry

laundry service, it seemed more like a long stay for subsidized living than a hotel

laundry

didn't have change to use laundry

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

if anything, pool was smaller than expected but clean and well maintained and the bed could have been slightly

breakfast was hot with sausage patties, biscuits, gravy oatmeal, potatos, waffle and cereal bar

in order of what i noticed: lighted parking lot--important for me great front desk manager great ambiance in

that we weren't able to use the pool.

i wanted to take my kids on a fun experience and it turned into them being pretty upset and me feeling awful

the waffles were my kids fave

and although the swimming pool was very small, it was a welcome amenity

breakfast area is small.

there was no parking at night

we used the gym and pool

there was not an ev charger as listed when we arrived (it was installed the day we left) but there were chargers

the pool floor is too slick when wet and my daughter fell and she was walking carefully.

great staff, clean, great breakfast

kitchenette free laundry staffing specially the gm

luv that kitchen and free laundry

that it was free laundry.

being able to do laundry for free unfortunately only one dryer worked.

the laundry room looked like a complete mess as well

the indoor pool was coldud83eudd37

awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved

friendly staff, nice pool, and a decent selection for breakfast

they kept my kids life jackets i accidentally left in the closet.

had everything we needed: full hot breakfast, large indoor pool, very comfortable beds and pillows , quiet

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

public spaces were immaculate and breakfast was sufficient

tracking of the water in the elevator from the pool there were a number of kids unsupervised in the pool area

tracking of the water in the elevator from the pool there were a number of kids unsupervised in the pool area

in bathroom and kitchen was sticky and dirty

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

no laundry

online didn t match due to changeover - expected to die a load of laundry and couldn t

people and crying kids all night long until 1am, smelled like weed, elevator sounded like it was going to break

my kids loved the pool. the fact you could swim and see planes fly over you.

i really liked taylor she was a great help and the laundry room was very clean

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

cleanliness. breakfast and having a kitchenette.

the restrictions , had to schedule the pool time which i didn t do the day we checked in but happy we were

also second night there was lots of screaming and kids running up the hall after 11 pm

coin laundry, arcade, indoor pool were the surprises.

ladies at the checkin desk were extremely helpful about laundry services, parking and recommendations for our

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

all areas of the hotel were exceptionally clean, even the laundry and pool area

pool, vending machines, and a laundry room for guests

sauna, fitness room

the room was large and comfortable. very clean. the breakfast was one if the better

a lot of kids in the pool and hot tub but it is to be expected with it being summer and all.

nails and screws all over parking lot due to outside renovations.

breakfast was excellent different variety

laundry facilities were nice

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

shuttle to downtown venues

kitchen staff had difficulty keeping food products available for guests

slept in through breakfast because i didn't want to get out of bed

no laundry facilities & parking was expensive but it is downtown

the coffee shop and lobby bar was closed.

there was no pool for the kids to swim.

so cute love the bar on the roof

need a better selection of food roof top bar for family

our corner king room was very spacious and had a kitchenette with a full sized fridge, stove, and dishwasher

room was clean and big. breakfast was good. plenty of space to accommodate many people.

felt bad for all the kids that wanted waffles and there were none

comfortable room was well laid out, kitchen was well equipped and so convenient

had kids with me and we ate a lot of snacks and things and ordered takeout so our trash was filling up

laundry

the pool area was extremely hot, over powering smell of chlorine.

clean, stylish, great breakfast and staff was very friendly

were guests in the pool who brought extra guests also i was over-charged

i was almost late for breakfast and there wasnt much left

breakfast included or less. other cheaper parking options.

having to pay for parking, the continental breakfast, and even the coffee.

breakfast should be complimentary with how much the room was

nicely updated hotel and rooms, great bar area, fantastic location.

breakfast cost was a bit excessive, did expect to have coffee/rolls included at price charged.

was way too hot, and i did not like the fact that we were not allowed to bring beverages into the pool

swimming pool is amazing and it is good choose if you with the kids like us

location, skywalk, pool and sauna

the skywalk to the arena and the pool

the parking lot of complicated to get to. there was just a shower, no bathtub for the kids.

was fantastic, the bed was comfortable and there is laundry for the guests

saltwater pool was very nice & clean

room service is very poor only one time every 4 days

toe nail in the kitchen

complimentary breakfast

swimming pool was well maintained with nice clean deck and sitting areas

went to the spa and it was amazing the spa staff for super kind and my massage was probably the best one i've

the pool and steam room were amazing, very relaxing and stimulating at the same time

and fitness center were really nice

lobby bar staff to busy to serve anyone

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

nothing was free we had to pay to eat an there was one person cooking something while the whole kitchen area

great night sleep in a very comfortable bed & the breakfast was great.

gym is in an old kitchen and the breakfast is not fresh

went to the spa and had a couples massage it was also fantastic

kids everywhere

pool was cold

the spa wasn't open.

gym needs an update, the machines felt tired and it s a bit cramped

it was good distance from our venue. pool was available without too many people. room was quiet.

no continental breakfast nook in the lobby, but they will provide room service for an absurd fee

wifi & tv on a dish, so internet & programming would fade in & out

free parking/shuttle downtown

free parking and very clean

bonus to have laundry facility on site too

pool & outdoor hot tub

breakfast was very good and filling

i had issues with ordering room service and was a longer wait then they said but things happen but they sure

- the room service was around 10-30 a person per meal

easy access to room and laundry facilities

nice clean room, comfortable bed, pet friendly, warm pool

here was top notch: the staff, room, breakfast, wifi, pool

the tv was my fav. the breakfast was bomb. staff is very respectful and kind.

parking lot not plowed days after a winter storm

food prepared to go around for the large number of people staying and seating was limited for breakfast dining

it did not have a hot tub by the pool. the pool was small as well.

breakfast was very good

i didn t eat the breakfast, we didn t wake up early enough.

pool area was small and no hot tub.

very clean, great breakfast, nice pool

ckean friendly and great location. love the outside pool

they were friendly and helpful even the breakfast staff were great

parking lot needs to be repaved

com website, then upon arrival i was given a room with a fireplace which made it even better

but the hotel s dead bushes, overflowing trash bins and trash in the parking lot make it worse

loved our bathroom- updated and so clean and we loved your pool

breakfast was really good

handicap parking is on opposite side of building from handicap room

customer service, worker kept taking pictures of me and my family in the pool, kept saying my kids was loud and

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

the pool is so cold

loved the breakfast to go bags!

breakfast was wonderful, rooms are clean and smelled great, easy to get to, pool was fun for the kids

breakfast gym

the breakfast friday morning was great! the weekend was disappointing because not out on time!

my daughter had an early morning gymnastics meet

the staff was friendly and amenities such as pool and gym were available

breakfast was basic. coffee was ok. rather have good coffee

beautiful new facility. comfortable room. nice breakfast.

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap

absolutely love the pool area and walk out set up

pool for the kids and location

pool was closed for servicing.

location, near a regatta venue where i was competing, nice washer / dryer in basement by pool and gym, free to

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

breakfast is good! there s a microwave and mini-fridge in the room

the cleanliness and the breakfast was awesome. the staff was also very friendly

parking lot extremely icy and not salted

swimming pool was nice, but small and there were no changing facilities there, which made things a bit

was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

breakfast was great. option for late checkout was nice.

no yogurt at breakfast

staff was exceptionally friendly- even at 5am. super clean and breakfast was awesome.

breakfast was amazing as well as the pool facilities

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

good laundry facilities, clean property, great location.

random people roaming the parking lot asking for change, to jump a smoke or just going through the

the light from the parking lot shone in

the wifi, the tubs

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

morning if i would need my room for another night, they were kind and held my room each day as a late check out

very clean and friendly staff. the pool area was big and love the little game room for the kids.

did not use breakfast amenities

the kids had a great time

air conditioning in the elevator, stairs or hallways ice machine out of order laundry rm locked hot tub out of

room was right across from their laundry room

our room was right across from laundry room. too loud all night :-(

last visitor) there were not enough face towels and we were told they only had one person to do laundry

laundry room is terrible

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

to much chlorine in the pool.

was very clean the staff was friendly altogether i like the place pool was clean breakfast was pretty decent

parking needed

bed was comfortable, good parking, and very clean lobby

they had a coin operated laundry machine which was nice

we were there for my daughter's regionals gymnastics competition and did not want to stay in the city, so i

the jumping kids above me. sounded like elephants.

the breakfast was sufficient, but patsy who was in charge of the breakfast area was the hit of our stay

the parking lot could have been plowed better as it snowed several times while we were there.

breakfast was fairly standard for a hotel, but it was clean, organized, and had all the basics

snowed 5 inches and the parking lot and side walks were not cleaned properly

americinn seemed to be well taken care of. staff was friendly. seemed to be plenty of parking.

breakfast area was a bit cramped. could have been a bit better. but pretty good.

advertise as being pet friendly, however the pet policy is the worst i have ever been asked to sign