hot tub and pool are great. rooms comfortable

advertise as being pet friendly, however the pet policy is the worst i have ever been asked to sign

americinn seemed to be well taken care of. staff was friendly. seemed to be plenty of parking.

good parking

beds were nice and comfy and the breakfast was yummy

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

coin laundry, arcade, indoor pool were the surprises.

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

pool, vending machines, and a laundry room for guests

all areas of the hotel were exceptionally clean, even the laundry and pool area

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

was a little expensive and there was quite a few kids running around the floor above me

i don t believe i should be asked how long i m going to be swimming with the kids

they actually had breakfast earlier at 6 am to 10 pm which was amazing because there were very early games

kids running thru the halls

no laundry

online didn t match due to changeover - expected to die a load of laundry and couldn t

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

the location, ease of parking and the friendly staff.

it place hotel and nice place to stay if u have a family nice pool jacuzzi steam room workout center surrounded

bonus: free laundry machines in second floor, just bring detergent and

the laundry room looked like a complete mess as well

that it was free laundry.

luv that kitchen and free laundry

location, room size, gym and laundry access, comfortable

had everything we needed: full hot breakfast, large indoor pool, very comfortable beds and pillows , quiet

they kept my kids life jackets i accidentally left in the closet.

friendly staff, nice pool, and a decent selection for breakfast

was very friendly, rooms are clean, breakfast has a big selection, the beds were comfortable and just off the

a kitchenette but with no equipment, no table, no chairs, and two refrigerators

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

it was very convenient for us and the kids

staff excellent breakfast gym

pool is inside/outside, and even in cold and snow we were able to swim outside

laundry facility didn't work except washer

laundry service, it seemed more like a long stay for subsidized living than a hotel

laundry takes only quarters but no change machine on site and front desk does not make change

laundry

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

pet fee was high imo @ $75.

breakfast was very good

kids didn't have access to juice in the morning because staff said it was

maybe just extending breakfast to 10:30 a.m. other than that it was great.

pool is nice

breakfast was really good

very quiet, pool was great staff was wonderful

staff was super friendly and the room was very nice parking was great and they even had free

no parking 4

hot breakfast

continental breakfast.

great staff, clean, great breakfast

the pool and hot tube was relaxing

clean well located. decent breakfast. it was as expected and i appreciate that.

clean ,updated ,shuttle, parking,pool breakfast variety, suites

pool and hot tub was very cloudy looking

the breakfast was excellent

i wanted to take my kids on a fun experience and it turned into them being pretty upset and me feeling awful

the breakfast was great.

the pool and laundry room were closed due to renovations.

extra room was great; very clean; nice laundry facilities

pet friendly property greatly appreciated

property was clean i had a king suite that was very comfortable and the pool was fun the kids love it made sure

this allowed for more time for the kids to spend with their grandparents, that s priceless

dirty out dated old no change machine for laundry was charged 2x

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

i tried to cancel or at least get fee removed because pet friendly means that they have special rooms for people

i needed a shuttle to the airport very early(5:30am) outside of the free shuttle hours, and they were quick to

clean room, comfy beds, decent breakfast, helpful staff, great location, pet friendly

location....breakfast.... cleanliness and staff were all so nice

there were usb charging stations for the kids stuff

great location, nice room and good hot breakfast

my kids loved the size of the pool area

tub wasnt working during our stay, neither did the wifi or the ice machine

clean room, large tv with lots of channels, clean laundry room, outside seating.

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

also, they couldn t make change at the desk or have a quarters machine for the laundry

self laundry free of charge.

the noise from the laundry room next to our room (219).

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

room was dirty cracks in the shower fireplace didn't work and breakfast was nasty

it's not a standard hotel room with a kitchenette added on, but a full apartment-like layout with separate

a few questionable folks were loitering around in the parking lot

there's a laundry facility on st as well as a pool and spa

there's a laundry facility on st as well as a pool and spa

jenna was amazing and hooked us up with an early check in

enjoyed the restaurant for breakfast and the bar at the end of the evening

we loved the bar on property and the snack station

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

laundry facilities were nice

wifi dropped constantly

rooms was good size and clean good breakfast decent pool parking garage

fee and no free wifi

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

loved the complimentary laundry facilities

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

bonus to have laundry facility on site too

awesome hotel very nice rooms, pool area, happy hour was a notch above the rest

awesome view, love the breakfast and pool

from the front desk to the ones working breakfast and the bar during the cocktail hours

- the room service was around 10-30 a person per meal

was fantastic, the bed was comfortable and there is laundry for the guests

the roof top bar was awesome and the bartenders were fun and friendly

the breakfast was good for a hotel breakfast and the location was amazing for events downtown.

could not connect to wifi

modern & clean room, very nice breakfast, super friendly staff, refreshing salt water pool, well-kept workout

loved the band that played in the lobby bar area

the lobby level bar was closed and parking is an added expense.

the spa wasn't open.

pool is hard to find however, once you find it (after asking more than one person), it s a nice

did realize it was such a long walk to the devos place. not a very enticing kids menu.

the breakfast bar was amazing and the room and view were fantastic

having a kitchen to set up my coffee stuff was so much better than hoping i didn't damage a

cold pool, no hot tub

loved having a kitchen/ fridge in our suite

the kitchen was well stocked, complete with wine glasses and an opener

and the food at the bar was wonderful, had the shrimp and meatballs

having to pay for parking, the continental breakfast, and even the coffee.

breakfast cost was a bit excessive, did expect to have coffee/rolls included at price charged.

i was promised $24 and charged $29 no free breakfast

twenty bucks for breakfast & three bucks for coffee was a bit much

not much in terms of getting a quick snack or room service

the pool and hot tub are in questionable shape. the steam room was closed for maintenance

didn t like that wasn t able to fully access all the rest of the services such as the pool but i understand

swimming pool was well maintained with nice clean deck and sitting areas

service in hotel bar was non existent

also i requested a late check out when i booked, yet when i inquired about it the evening

the wait staff at the restaurant and bar were absolutely delightful!

was way too hot, and i did not like the fact that we were not allowed to bring beverages into the pool

wifi was awful

bar/restaurant was amazing, staff was all very nive and accomodating especially when we needed a late check out

no laundry facilities & parking was expensive but it is downtown

had issues getting conjoined rooms (we have kids)

location is perfect, close to a lot of restaurants and bars

was a quick getaway for my wife and i without our kids

i booked this hotel i called and asked if they were pet friendly and they said yes

location, free shuttle service to downtown concert, nice room, free parking, wonderful staff

staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast

they also had shuttle service and stayed open for another half hour so we could get a ride home from the concert

smelled like old gym shoes

the ability to have dining within the hotel, the swimming pool and the hot tub.

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

i really liked taylor she was a great help and the laundry room was very clean

complete kitchen in suite

the parking lot was very icy and so were parts of the

was a nice place to stay with little kids

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

loved the pool area, my 4yr old grandcutie has a blast!

the kids had plenty of fun and enjoyed the stay

curtains in room wouldn't close light from parking lot shined in all night ppl walking right by our room

easy access to room and laundry facilities

for the pet friendly room

here was top notch: the staff, room, breakfast, wifi, pool

television barely worked and the wifi was spotty. the pool was too cold

got another room, changed our own sheet, however we didn t realize that the second room was in pet friendly