they had a coin operated laundry machine which was nice

the pool area could be a bit nicer and more ventilated.

let me assure you my kids never stays up past 9

to find parking in the evening

breakfast choices were average at best

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

very very clean, super friendly staff, great breakfast

parking lot was a little small, not very many spots available

the breakfast was excellent, and the employees were helpful and knowledgeable

wonderful breakfast and friendly staff

i really liked taylor she was a great help and the laundry room was very clean

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

there was a spider on top of the cereal. the shower leaked water. wifi didn t work.

thang was very helpful when we checked in and even offered to call the shuttle and set up a time for us to be

also second night there was lots of screaming and kids running up the hall after 11 pm

were right next to three or four familys of traveling hockey moms and to have the kids running up and down the

due to the situation there was no pool open, no breakfast served and the gym room was closed

the staff we encountered was super friendly and great with the kids.

for the airport before breakfast was served

clean ,updated ,shuttle, parking,pool breakfast variety, suites

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

online didn t match due to changeover - expected to die a load of laundry and couldn t

no laundry

they supplied a shuttle to the airport

the location, ease of parking and the friendly staff.

pool was so heavily chlorinated kids were coughing my eyes were burning never experienced this at a

was told the pool was open

spacious room clean. pet friendly

i enjoyed the friendly staff and my kids enjoyed the pool

the pool and hot tube was relaxing

the kids liked playing basketball in the courtyard and swimming in the pool

the kitchenette was spotless and appliances clean and in good working order

it was very good. kids loved it

the indoor pool was coldud83eudd37

they kept my kids life jackets i accidentally left in the closet.

easy access to room and laundry facilities

i liked that the hotel was pet friendly

we were on the 1st floor, right by the pool

love that it's pet friendly, the kids loved the pool, and the spread for breakfast was excellent

even a partial refund for inconvenience, also why power was out meant the cameras were out in the parking lot

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

if anything, pool was smaller than expected but clean and well maintained and the bed could have been slightly

pool was freezing even before getting into the hot tub!

breakfast was also very, very good

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

breakfast was very good seeing as though i wasn't feeling well be that waffle made my day

tracking of the water in the elevator from the pool there were a number of kids unsupervised in the pool area

i don’t believe i should be asked how long i’m going to be swimming with the kids

the pool was a little small and the breakfast was just ok

the convenience of the laundry room.

the laundry room looked like a complete mess as well

being able to do laundry for free unfortunately only one dryer worked.

kitchenette free laundry staffing specially the gm

luv that kitchen and free laundry

laundry

there fire was in the laundry

didn't have change to use laundry

laundry takes only quarters but no change machine on site and front desk does not make change

laundry facility didn't work except washer

self laundry free of charge.

clean room, large tv with lots of channels, clean laundry room, outside seating.

they didn't have a change machine nor did they carry change for laundry or vending

the noise from the laundry room next to our room (219).

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

the pool and laundry room were closed due to renovations.

extra room was great; very clean; nice laundry facilities

the. breakfast choices were great.

pet friendly property greatly appreciated

property was clean i had a king suite that was very comfortable and the pool was fun the kids love it made sure

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

dirty out dated old no change machine for laundry was charged 2x

no shuttle

breakfast ends early

pet friendly, but i go normally with uv portable light.

to no parking, having to park in the parking structure seemed a little bit weird, but that seems to be

i like the bed i like chair love swim pool u need to step your game up room clean

room service was an hour late, but they did comp the food because of the service

although parking was included in my reservation, i was told i'd have to pay $10 for valet

run down, but it is the best of the in town options with all of the stuff you want (ie gym, pool, starbucks,

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

loved the complimentary laundry facilities

the free laundry machines and mini gym were a bonus

my kids had a great time in the pool!!

picked this hotel because of late check out so my kids could go swimming in the morning after my daughters

the swimming pool is small, there s no floating or swimming vest for kids

there was a baseball convention and the kids team stayed here. lots of noise.

the kids loved the pool but the hot tub was out of order

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

although this was the second year in a row that our fireplace would not work or stay working and there was an

loved having a two bedroom suite with kitchen (oven,full size fridge dishwasher and microwave) and living room

room was dirty cracks in the shower fireplace didn't work and breakfast was nasty

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

i also liked the assortment of breakfast items

area for kids was great

the pool and it was a quiet stay

there's a laundry facility on st as well as a pool and spa

it was great to have the restaurant, swimming pool, and i was able to do a pelaton ride there in the workout

breakfast was especially good tasting. lobby decor was gorgeous. parking was tight but workable.

tons of space in the lobby and a beautiful bar area as well

there is even a sports bar across the parking lot

the breakfast, the facilities, laundry, gym

amenities were nice. love that there was a gym available.

pool and hot tub facilities were excellent but full of kids

cleanliness, condition of facility,ammenities in room, delicious breakfast.

front desk agent, booked my room on the 3rd floor to avoid the noise of the 1st floor pool

of the best we have ever stayed at and the car service was great as well they picked us up at the casino right

i like it but i wish it couldn't been a hot breakfast and the pool open but due to covid 19

room with comfortable beds, the kitchen has all supplies you need

accommodations for a 2-night stay, traveling solo with a pet

all the utensils and the fact that check out was at noon, i was able to get up and make myself breakfast, the

very nice place but laundry room waz closed because only maintance man had key was very very late didmt get to

coin laundry not working, no sign, lost a buck fifty. whatever

didn t like the coffee and there is only one laundry machine for guests

no laundry on site

very nice place but laundry room waz closed because only maintance man had key was very very late didmt get to

chose to sleep thru breakfast

did not like the fact i had to pay for the room & find out if i wanted breakfast in the morning that i had to

room service

pool was closed

staff were friendly, rooms were clean, pool was open!

the facilities were comfortable and the breakfast was a nice bonus.

is not well lit door was jamming to main entrance tissue was low in hotel room never offered room service soap

could not get all our devices onto the wifi, even after asking multiple staff members for help

no curtain in the room parking lot lights lit up the room

ridiculous ly small swimming pool

breakfast was not great

laundry facility was not operating.

it was a pet stay hotel.

called a kitchenette with nothing to cook on

in my room i got a small kitchen that look like it was brand new

the parking lot was blocked off in spots

would have liked having a breakfast bar like other hotels.

no bar open

didn't use pool but did see it was pretty small

we stayed there were lots of families there for a baseball tournament that was rained out and kids were running

pool. refrigerator. tv. bed.

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

to use the laundry facilities, and needed to use an app that required a minimum of ten dollars for use

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

love the extensive breakfast and clean laundry

pool, vending machines, and a laundry room for guests

no laundry facilities & parking was expensive but it is downtown

pet friendly

was a quick getaway for my wife and i without our kids

the coffee shop and lobby bar was closed.

fantastic location, reasonable parking prices (including in/out of the ramp), knoop the rooftop bar was fantastic

laundry facilities were nice

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

food service after breakfast, no room service, no taxi stand, no bar

the breakfast was great. and staff was helpful. a lift ride to venue.

pool area was really nice and the hot tub was amazing

the pool was small

very nice !! big room, nice pool and great breakfast!!

pool was small, but enjoyable

only issue: the indoor pool was cold, in march

had kids with me and we ate a lot of snacks and things and ordered takeout so our trash was filling up

breakfast included or less. other cheaper parking options.

breakfast was a little overpriced for what was offered

did not have breakfast so can't comment on that. all staff encountered was very nice.

didn t eat the breakfast at the hotel. we didn t know that one was offered.

i was promised $24 and charged $29 no free breakfast

was no room service

they were able to accommodate me for an early check in as well as a late check out and where overall just very

the pool area definitely needs a renovation.

wifi

location, skywalk, pool and sauna

was fantastic, the bed was comfortable and there is laundry for the guests

the location and breakfast were awesome, and checkout was seemless

the room was very nice, the pool was fun (small and kind of cold, but still nice) and breakfast was also good

it offers a roof top bar for guests only, perfect

could not connect to wifi

room service, restaurant and valet were all fantastic.

swimming pool was well maintained with nice clean deck and sitting areas

3 kids and 2 adults

i also like the pool area, spacious and clean

went to the spa and it was amazing the spa staff for super kind and my massage was probably the best one i've

pool, fitness center, and room service were not available, yet i still paid the same price as usual

kids were loud past 11 pm

we had our kids with us the first night

i was surprised by how expensive the hotel bar was.

kids were loud past 11 pm

staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast

room service breakfast was great. location was very good for for our stay.

more options for continental breakfast

was walking distance to the concert at van andel arena, onsite restaurant and bar with happy hour

location and free parking

bonus to have laundry facility on site too

- the room service was around 10-30 a person per meal

all the staff we spoke (including kitchen and breakfast area) were really friendly

breakfast in the morning was one of the best i've had at a hotel

clean large rooms and beds and tv and bathrooms etc breakfast good nice swimming pool spa and gym

clean, great breakfast

they even accommodated me with early check in for my children even though i wasn't onsite at the tiime

parking lot was in rough shape

the breakfast bar was very good and clean

staff was very friendly and the pool/jacuzzi was clean

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

comfy beds. was very accommodating to my kids and pet

breakfast gym

rooms, friendly staff, and the breakfast food was exceptional

i traveled with the pet and the large room size definitely accommodated their space needs