the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

was very clean the staff was friendly altogether i like the place pool was clean breakfast was pretty decent

the parking lot is kind of a mess

my wife fell in parking lot! , because snow was not plowed, and sidewalk was not shoveled.

very very clean, super friendly staff, great breakfast

they had a coin operated laundry machine which was nice

pet fee is the most expensive i've ever paid

the jumping kids above me. sounded like elephants.

very clean and comfortable. wonderful coffee machine at breakfast bar.

cold pool

easy access to room and laundry facilities

maybe warmer water in the pool

it was a shame the pool was not open

asked for a early check in which was no problem, room was ready when we got there

the pool has been broke for over a year. fix it

there were vending machines and laundry

also, we shared this wait w/ the laundry staff because we were in their space

main pool was cold

i didn t like breakfast. vey poor selection of food

breakfast

i really liked taylor she was a great help and the laundry room was very clean

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

enough parking spaces for guests, had to park on other side of different hotel nearby

the continental breakfast was one of the best, and even the shuttle to the airport at 6;15am was pleasant

thang was very helpful when we checked in and even offered to call the shuttle and set up a time for us to be

laundry

the pool/hot tub area was clean and spacious

are terrible kicked me and my kids out call police on us we where the 1 hour they said it s because it was

breakfast was gross. we didn't like the free breakfast at all.

the free breakfast and kitchenette

i wish next time the pool is open lol i know this covid 19 hopefully soon

pool & hot tub are exceptionally ckean

pool hot tub. the facility was clean and friendly.

was not fully working , pool was nice not enough sitting area for breakfast in peak time

limited tv channels. wifi was not working. the bed needs a couple more pillows

it did not have a hot tub by the pool. the pool was small as well.

pool area was small and no hot tub.

this place was spotless and the staff was awesome, the gym is also great.

breakfast was very good

food prepared to go around for the large number of people staying and seating was limited for breakfast dining

due to the situation there was no pool open, no breakfast served and the gym room was closed

should have been mentioned on the hotel listing that the pool, gym and breakfast is not available

kids were using pool deck as a water slid sliding into the

shuttle service was great

location, ample parking, close to restaurants and stores (target, office depot, etc

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

kitchenette area was poorly lit

pool was closed and no hot tub

the shuttle service. we had to wait for it after our 4 hour flight for about a half an hour!

had to take my kids somewhere else to get food

we didn t realize you had to go through the target parking lot to get to the little road that took you to

was told the pool was open

breakfast items i tried were great

gym was ok and clean also

we used the gym and pool

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

laundry facilities were out of order and our keys stopped working several times

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

the free laundry machines and mini gym were a bonus

clean room, large tv with lots of channels, clean laundry room, outside seating.

self laundry free of charge.

the noise from the laundry room next to our room (219).

they didn't have a change machine nor did they carry change for laundry or vending

also, they couldn t make change at the desk or have a quarters machine for the laundry

dirty out dated old no change machine for laundry was charged 2x

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

clean room, comfy beds, decent breakfast, helpful staff, great location, pet friendly

i tried to cancel or at least get fee removed because pet friendly means that they have special rooms for people

wifi was not too good

really was not much that i likes, except that the person behind the bar was very helpful as there was no one at

air-conditioned at all, every hand sanitizer dispenser we found on the property, including in the gym, was

bar was closed because no one staffed at bar

construction being done but not noted when i booked. very limited parking.

the location, the parking, the building layout ...

pool the back outside seating and basketball court

breakfast and pool were good.

breakfast and pool were good.

had everything we needed: full hot breakfast, large indoor pool, very comfortable beds and pillows , quiet

there was an inside pool and work out

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

no laundry

online didn t match due to changeover - expected to die a load of laundry and couldn t

the outdoor pool and bar. easy parking.

was closed, the bar was way too bright and no vending machine

laundry takes only quarters but no change machine on site and front desk does not make change

laundry

there fire was in the laundry

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

laundry service, it seemed more like a long stay for subsidized living than a hotel

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

great breakfast, loved the pool, and the bedroom was very comfortable!

breakfast wag good, i wish they served bacon

pet friendly property greatly appreciated

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

loved the breakfast and kickback

the gym equipment was slightly lacking in quality and options

wished the pool had and adult only hour and the alcohol could have gone a but longer too

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

time card didint work good to open door from parking side but receptionist helped us

the kitchen area was nice as well had our grandkids with us so the refrigerator came in handy for

loved having a two bedroom suite with kitchen (oven,full size fridge dishwasher and microwave) and living room

my kids loved the size of the pool area

the parking was plentiful. the location was good. it is off the

there were usb charging stations for the kids stuff

location and the breakfast.

the breakfast was kinda gross for the adults and kids

the laundry room looked like a complete mess as well

being able to do laundry for free unfortunately only one dryer worked.

kitchenette free laundry staffing specially the gm

luv that kitchen and free laundry

the convenience of the laundry room.

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

she ran the desk and kept breakfast running smoothly when the breakfast person was not there

breakfast not good. room is either too cold or too warm.

the breakfast was great!

good grab & go breakfast, spacious room, great location.

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

no hot tub in pool area. and our room didn't have a tub when i purchased room with tub.

breakfast is just what you need to get your day started positive

was a little expensive and there was quite a few kids running around the floor above me

need to be clear in their advertising that their shuttle does not run 24/7

the kitchen was perfect for my bodybuilding show i did

amenities in the kitchen. comfortable bed. nice shower

everything was neat/clean & had a fully stocked kitchen which was great for early morning coffee and late night

slowly - stand in water when showering, reading lamp broken off with exposed wire - dangerous for kids, master

breakfast was good for what was offered

there's a laundry facility on st as well as a pool and spa

there is even a sports bar across the parking lot

came there at 9pm in the parking lot was nearly full

the room was very clean and i even felt comfortable walking on the carpet barefoot

parking was shared with restaurant next door.

was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

decent parking if you get back to the hotel early enough

she treated us well our kids absolutely loved her

pet friendly at a reasonable cost, plus room close to outdoors, so this was perfect for my stay

would prefer breakfast hours until 10:00 when on vacation

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

rooms were clean, good breakfast, nice hot tub and pool

good breakfast, nice pool and hot tub area, awesome room

did not use breakfast amenities

very nice hotel! pool was nice as well as the games available for kids/adults to play!

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

good laundry facilities, clean property, great location.

wish they would have their breakfast items out by 6:30 am so we could get more than just coffee.

only good note the wifi worked well.

no breakfast or pool but understandable with covid

no laundry facilities & parking was expensive but it is downtown

had issues getting conjoined rooms (we have kids)

pet friendly

fantastic location, reasonable parking prices (including in/out of the ramp), knoop the rooftop bar was fantastic

location is perfect, close to a lot of restaurants and bars

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

love the extensive breakfast and clean laundry

coin laundry, arcade, indoor pool were the surprises.

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

pool, vending machines, and a laundry room for guests

delicious breakfast, especially enjoyable on the patio

breakfast was ver good with a great view

the breakfast was adequate, but the room was great

loved the full kitchen and the separation of the rooms so we could watch two different tvs

breakfast was good

bar/restaurant was amazing, staff was all very nive and accomodating especially when we needed a late check out

swimming pool is amazing and it is good choose if you with the kids like us

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

the bistro) was good although highly priced, swimming pool is ok, gym is tiny but ok, parking and location are

free in-room wifi (unlike spg chain

didn t eat the breakfast at the hotel. we didn t know that one was offered.

i had the best margherita of my life, truly, at the bar right after i checked in

having to pay for parking, the continental breakfast, and even the coffee.

twenty bucks for breakfast & three bucks for coffee was a bit much

breakfast should be complimentary with how much the room was

3 kids and 2 adults

service in hotel bar was non existent

the bartender in the bar area was very personable as well

the hot tub in the pool/spa area was broken and out of order

lobby bar staff to busy to serve anyone

was fantastic, the bed was comfortable and there is laundry for the guests

no room service. no speakers to listen to music. floors were very creaky.

rooftop bar needs to be open later than 11pm.

clean, friendly staff, comfy beds, kitchen & bathroom stocked with everything you need

complimentary breakfast

they have sauna but only for women when spa open at additional charge and valet parking is $45 per day

i was bummed that the pool wasn't open.

there was kids running up and down the hall screaming

the lobby level bar was closed and parking is an added expense.

no room service at this time

free parking/shuttle downtown

we didn't get breakfast so i don't know what they had available

hotel staff, location, shuttle

loved being right downtown and free parking

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained

laundry facilities were nice

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

food service after breakfast, no room service, no taxi stand, no bar

kitchen staff had difficulty keeping food products available for guests

breakfast was okay

bonus to have laundry facility on site too

room service was great!

loved having a gym room, it exceed my expectations

incredible breakfast and happy hour. great room- comfy, super clean, appealing.

very nice room the staff were helpful and the breakfast and the gym facilities were great

kids in the pool were out of control

they even accommodated me with early check in for my children even though i wasn't onsite at the tiime

pool

all friendly staff and great breakfast

parking lot was in rough shape

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

maybe just extending breakfast to 10:30 a.m. other than that it was great.

no hot tub, pool was very small

ability to log on to personal netflix account easily from the tv, pool was shallow so smaller kids could play

breakfast was wonderful, rooms are clean and smelled great, easy to get to, pool was fun for the kids