the space. the laundry room.

last visitor) there were not enough face towels and we were told they only had one person to do laundry

room was right across from their laundry room

our room was right across from laundry room. too loud all night :-(

smelled like sour laundry

the breakfast was really good, although i wish some of the breakfast items were labeled

breakfast breakfast could ve been better scrambled eggs sausage bacon hashbrowns toast would ve

my daughter had an early morning gymnastics meet

pool looked nothing like picture and no jacuzzi

it was a really nice room,. i like the pool area as well.

people drinking in the pool where kids were at the youngest being maybe 1 yr old..

great breakfast, friendly staff, wonderful location.

loved our bathroom- updated and so clean and we loved your pool

parking lot needed replaced

the breakfast bar was well done

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

pool a little small and no hot tub.

maybe just extending breakfast to 10:30 a.m. other than that it was great.

ability to log on to personal netflix account easily from the tv, pool was shallow so smaller kids could play

good breakfast and pool locations

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap

and my kids (who were asleep) got blamed for being too loud after hours

breakfast included, swimming pool, clean room, quiet, friendly staff

the kids enjoyed the pool and how close we were to it

breakfast included, swimming pool, clean room, quiet, friendly staff

bonus to have laundry facility on site too

breakfast was coming back as normal style

the included breakfast was so much better than a standard continental breakfast, and the pool area was beautiful

water fountain inside the gym. water fountain outside of gym didn t work

breakfast was delicious and had tons of options, pool and hot tub area was wonderful, staff was friendly and

i had ordered room service to be delivered at 9:15 as

hotel staff, location, shuttle

free parking and very clean

free parking/shuttle downtown

also had an opportunity to enjoy the bar and the bartender was fabulous

the lobby level bar was closed and parking is an added expense.

the spa wasn't open.

gym is a bit dated

beautiful lobby, clean gym and pool

i was surprised by how expensive the hotel bar was.

was fantastic, the bed was comfortable and there is laundry for the guests

trying to connect to the wifi. internet connection was not good.

complimentary breakfast

clean, friendly staff, comfy beds, kitchen & bathroom stocked with everything you need

only complaint was not enough seating in the pool area.

i also like the pool area, spacious and clean

from the bar and desserts were delicious

friendly staff. location. pool/hot tub

skywalk to arena and fitness/spa

the pool and hot tub are in questionable shape. the steam room was closed for maintenance

i was promised $24 and charged $29 no free breakfast

breakfast was a little overpriced for what was offered

breakfast was fine, not spectacular, but the system for collecting and handing over the breakfast

didn t eat the breakfast at the hotel. we didn t know that one was offered.

breakfast cost was a bit excessive, did expect to have coffee/rolls included at price charged.

free in-room wifi (unlike spg chain

there were massive hair balls floating in the pool- that's gross!!

gym did not have a exercise bicycle unfortunately no room service after one night's stay ad no refill of coffee

also i requested a late check out when i booked, yet when i inquired about it the evening

the free wifi and

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

laundry facilities were nice

did not have breakfast

kitchen staff had difficulty keeping food products available for guests

i checked in, they did not tell me that i had to request room service

cold pool, no hot tub

only issue: the indoor pool was cold, in march

very nice !! big room, nice pool and great breakfast!!

pool was small, but enjoyable

had kids with me and we ate a lot of snacks and things and ordered takeout so our trash was filling up

no laundry facilities & parking was expensive but it is downtown

the coffee shop and lobby bar was closed.

pet friendly

the breakfast too expensive the rooftop bar too expensive and way too long of a line to get into but fortunately

had issues getting conjoined rooms (we have kids)

to use the laundry facilities, and needed to use an app that required a minimum of ten dollars for use

coin laundry, arcade, indoor pool were the surprises.

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

all areas of the hotel were exceptionally clean, even the laundry and pool area

ladies at the checkin desk were extremely helpful about laundry services, parking and recommendations for our

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

good laundry facilities, clean property, great location.

breakfast could have had more selection was only coffee and waffles

pool

pool, whirlpool awesome continental breakfast and branns steakhouse is literally right across the parking lot

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

good breakfast, nice pool and hot tub area, awesome room

took the kids here for a last minute, end of spring break trip

we only saw other guest 2 times and they had a full parking lot

the pool area was super nice! kids loved it

there's a laundry facility on st as well as a pool and spa

there's a laundry facility on st as well as a pool and spa

disappointed swimming pool was closed on sunday

stay at the pool after 10pm, adults have no right to swim in peace, kids been messing with gym equipment after

no parking

nice pool, clean room, friendly staff

rooms are very spacious and the breakfast was very good

the kitchen was perfect for my bodybuilding show i did

we enjoyed having a couch and a kitchen

only bummer is outdoor pool and hot tub

was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

the pool was small.

the shower had good pressure and there was free wifi and parking

when you have small kids, they need a light left on for late night bathroom trips

would prefer breakfast hours until 10:00 when on vacation

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

the kitchen was well organized and i liked that everything had been put in the dishwasher so we were

fact that the fireplace was not working and the heat had to have some sort of code from staff in order to work

we're missing alot of kitchen things

the room above us was loud and running back and forth for hours at a time, the kids in the pool were rude and

stayed 3 nights and no room service

while the pool was open the hot tub was not.

the breakfast was kinda gross for the adults and kids

didn’t like that there where kids wondering around unsupervised in the hall way when i was on my way to

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

the free laundry machines and mini gym were a bonus

loved the complimentary laundry facilities

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

the shuttle service. we had to wait for it after our 4 hour flight for about a half an hour!

staff were very nice, bar was great and the room was cozy, would definitely stay here again

close to the airport. they have a shuttle service. room was very clean.

the pool was cold.

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

she ran the desk and kept breakfast running smoothly when the breakfast person was not there

only thing we were disappointed with was how cold the pool was

i paid for a pool to use during our stay and it wasn't open at all because of corona.

pool was not open due to the covid

dirty out dated old no change machine for laundry was charged 2x

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

it was very clean and the breakfast was good.

helped get our receipt to us early early in the morning, and helped get us some take and go breakfast

a little facelift work (veneer along bottom of doors chipped, stain on rug and curtain, carpet trim loose near

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

kitchen was well equipped

breakfast area and adequate items

to covid, there was no breakfast bar with the usual offerings

they didn't have a change machine nor did they carry change for laundry or vending

also, they couldn t make change at the desk or have a quarters machine for the laundry

self laundry free of charge.

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

the noise from the laundry room next to our room (219).

the pool was closed

parking was good and the hotel is located very close by other restaurants and stores

i wish next time the pool is open lol i know this covid 19 hopefully soon

sauna, fitness room

smelled like cigarettes and i payed for a spa room that i could not use because there was no hot water

parking

he was able to accommodate me with check-in plus the bar even though there wasn't anyone staffed at the bar

bar was closed because no one staffed at bar

i wish breakfast was included in the stay, but not a huge issue.

i was able to get a decent breakfast and there were ton of places nearby to grab items i had forgotten

laundry takes only quarters but no change machine on site and front desk does not make change

laundry facility didn't work except washer

laundry service, it seemed more like a long stay for subsidized living than a hotel

there fire was in the laundry

didn't have change to use laundry

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

and attentive staff, quick check in, clean rooms, no smell, breakfast was good and evening snacks +complimentary

the kids around made a lot of noise in my next-door.

good variety of foods pets we're welcome, close to pet smart

the convenience of the laundry room.

bonus: free laundry machines in second floor, just bring detergent and

being able to do laundry for free unfortunately only one dryer worked.

that it was free laundry.

luv that kitchen and free laundry

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

and the breakfast was a lot better then most

tracking of the water in the elevator from the pool there were a number of kids unsupervised in the pool area

the shuttle to the airport was great and starts at 4:30 am

the gym was small with limited equipment to work out with

laundry

are terrible kicked me and my kids out call police on us we where the 1 hour they said it s because it was

two of my kids took a long time to feel better was tempted to take them to the hospital for inhaling that

the kitchen area in the room had everything that we needed and more

the hot tub was not clean. i don't believe the pool is heated.

the room had all of the amenities i could have required. the breakfast was actually quite good.

stayed during the middle of the week and by 8am each morning the breakfast was slim pickings, and the coffee

pool area was small and no hot tub.

my family came and stayed with me and the children enjoyed the pool

i guess the pool could be bigger. but my daughter still had a blast swimming.

staff was friendly, breakfast was great!

the pool area was also nice and enjoyable for the kids

there was an inside pool and work out

they kept my kids life jackets i accidentally left in the closet.

the staff food and the pool

there was not an ev charger as listed when we arrived (it was installed the day we left) but there were chargers

easy parking

the pictures reflected a jacuzzi in the pool room, however upon arrival there was no jacuzzi

breakfast items i tried were great

was told the pool was open

the breakfast was excellent

booked for my college age kids weekend away

did say that they had a shuttle to the gerald r

facilities were clean and enjoyed that they had a bar on site and breakfast.

besides the airport shuttle was great

no laundry

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

online didn t match due to changeover - expected to die a load of laundry and couldn t

great decor and pool

supervision in pool, kids being so reckless, and hotel ran out of towels

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

pillows were great. kids sundae bar was wonderful!!

area for kids was great

the grandbabies loved the pool area and the free breakfast

easy access to room and laundry facilities

was really happy to have french toast at breakfast

pet friendliness is top tier

we were on the 1st floor, right by the pool

children enjoyed the pool & adults the hot tub

i really liked taylor she was a great help and the laundry room was very clean

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

very clean, rooms spacious, beds comfortable. nice continental breakfast.

cleanliness. breakfast and having a kitchenette.

the breakfast was also nice