dirty laundry was also strewn over the corridors during the morning whilst housekeeping were attending to

the wifi was patchy in bedrooms but that is a minor gripe as downstairs the signal seemed fine.

the parking is limited

car parking

friendly staff, comfortable room, breakfast was immense, great location

comfy room, wifi worked well

we had one day without wifi

friendly staff and good breakfast

clean room, nice staff, good wifi

clean, modern suite, room service was very good, staff at reception were super.

particular praise to laundry service - super soft towels

access to the rear parking to the left hand side of the building is very narrow however is alternative access

fridge as advertised no wifi as advertised , and the breakfast was disgusting i have stayed in a few places

we couldn t believe the size of the room, having your own fridge, en suite, tv, room service, tea and coffee

was very comfy and clean, staff were wonderful, very friendly and helpful, plenty of off street parking, building

front office staff, unhelpful, made up prices for my laundry to suit themselves,guessing went into their pockets

buffet breakfast was fantastic

breakfast was delicious and layout very cosy

great location, free parking

wifi signal great throughout hotel

food , room and ev charger.

ev chargers, fair price, easy parking, plenty of power points in room.

the staff couldn't have been nicer, the bar was very nice and open late, and the food was excellent

good wifi and a full english breakfast were included for a good price

the location, ev charger and price were excellent

wonderful hotel, bar and staff

the hotel has high standards and is very clean and well looked after, gives high class vibes, breakfast was

the bar is dark and glitzy and it seems locals go there for cocktails

across a part of the desk, crumbs etc under the glass and there was nowhere to sit if you wanted room service

also, no room service offered at all on any day of the week throughout the entire year

being able to walk in the grounds, bar available

very convenient onsite parking

good wifi amazing rooms, good food and friendly staff

disabled parking was easy to use and had good access to the hotel

pet friendly, superb staff, amazing seting

and laundry room next to my room dryer

excellent breakfast, and v popular italian restaurant on site or by room service

there is an italian restaurant connected to the hotel for room service

r 1215) and when we arrived before then there was a really lovely young girl on

got early check in. great staff.

not pleasant view:( glass recycling lorry saturday morning, laundry lorry monday morning, banging doors and a

good parking, spacious rooms & nice garden area

wifi very comfortable and friendly, attentive

very easy to find, lot of parking, very friendly staff.

ample car parking and ev charger

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

free wifi

beds and pillows, good space in the bedroom, quiet and clean, swimming pool facility and gym

literally has everything, gym, swimming pool, bar, sports bar downstairs with a very nice and lovely barman

that it's pet friendly

they didn't charge extra for room service and the food was great

lovely hotel, modern rooms, lovely little play area outside for kids and great views.

lost my evening food order, when raised as an issue the kitchen had just closed so i was only offered chill as

comfort bar and breakfast

plenty of car parking

can t wait to visit when the spa opens next year

laundry on floor in corridors this should be put directly into skips not on carpets high infection

has everything: restaurant, bar, gym, swimming pool

hotel rooms are clean and spacious, tasty breakfast, large selection, nice service, i will definitely go back

coffee or hot chocolate in lounch or bar area

good breakfast, good location spacious room, very good wifi

we found the staff spot on and the hotel had a lovely cosy feel, breakfast was really good

we also have breakfast included in the room price which is well worth it ,eggs cooked to order and a lovely

very convenient and breakfast included and it was halal too

wifi never worked but we were there in particular bad weather so this could of had an affect

wifi a bit intermittent

room was great, the bar, terrace & garden were lovely & there was lots of parking

being such an old building and my bedroom being over the bar you could hear laughing and music

wifi was good

had no tv remote so couldn t watch tv and the wifi password didn t work

nice traditional bar area with open fire and tastefully decorated separate dining room

laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

the bar lady was very nice

the wifi went off every now and then needed a reboot

bar food was really good

good breakfast and evening meal served by excellent friendly staff

the room service was also very good

bar tenders friendly simon good with customers made an effort to speak and mingle with the wedding

excellent breakfast. also exceptional evening meal. the staff were amazing

well presented ground floor reception, bar and restaurant

laundry left lying around in breakfast area

breakfast was ok but the noise of lifting food lids, the large serving spoons,serving yourself then

hotel's fault, but awoken at 5am by a noisy family above us - kids running around and literally shaking the

rooms are nice and quiet and the bar has hood prices

let kids stay who dont know how to behave so every guest ended up outside at 4am as someone smoking in

phone for room service at 7 pm but meant to serve till 8:30 pm no service

the bar meals were very good but a little on the small size.

no room service whatsoever if the chef or staff don t feel like it

safe parking, lovely room, quiet with spacious grounds and friendly staff

no hot water when showering , room service was

e how to open remote windows, wifi password, breakfast times, also the complimentary biscuits should have been

it is beautiful setting, excellent parking

the breakfast was amazing

breakfast was included and was beautiful and our server was fab, very professional and does such a

very poor wifi signal.

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

we stayed with our kids and they provided adjoining / interconnecting rooms as requested

sadly wifi wasn't working, no fault of theirs but wasn't fixed during the stay

shower with kids.

friendly staff comfortable room very pet friendly,

i arrived to heaps of laundry piled up next to my room, though it was moved

liked every thing the room was comfortable i enjoyed using the gym small but functional

staff cannot do enough for you, from reception upon checking in to the bar and spa staff, absolutely world class

didn t get to use the spa facilities but definitely will upon my return

still got to use pool and sauna

there wasn t much access to air window was restricted also being above the laundry room i m presuming as

laundry outside my window

stiff beds unclear laundry policy lack of food delivery and/or catering services

wifi not great but hey ho we survived

wifi poor and intermittent

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

nice rooms good bar and nice reception the staff were lovely on hand for anything i needed really enjoyed our

bar prices are reasonable and available until midnight

clean room, free parking, nice stuff.

5 hrs to check in as no laundry available

the bar and other sundries could have been slightly cheaper

no room service over christmas period

large comfortable bed lots of space in room large desk and mirror room service

no back up provisions for food due covid whereas other hotels provide room

all the laundry was very

the staff were lovely and the breakfast is well worth it

great check in staff, price and location, late check out

just add 1 to each room sorted bar should be open later and foood

i didn't object though as the wifi was fine so i used my ipad

they have wedding on (as it happened to us) the bar will get full with all the wedding guests and then you won

location, easy parking, good room service and wifi

location, easy parking, good room service and wifi

there are lots of car parking spaces out the back of the hotel

plenty of parking

breakfast was great as well - it was nice to have table service rather than a buffet and once again

we used the indoor pool & outdoor hot tub

excellent spa facilities and wonderful food, beautifully prepared and served

parking was adequate only

good food - made a nice change to have a served breakfast rather

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

out window was laundry cart staff loud in corridor early morning no personal touch at check

noisy think we were next to a laundry or boiler room!

kids s reaming running around, banging till all

a lot of outside and corridor noise, very hard to have a relaxing morning when there's 100s of kids outside

large amounts of dirty laundry piled up in the stairwells

parking spaces, couldn't get the kids out without worrying about cars parked next to us, but appreciate that by

i understood that this was an express so limited food/room service

natural yoghurt at breakfast so kids a little disappointed

parking spaces, couldn't get the kids out without worrying about cars parked next to us, but appreciate that by

of laundry left in hotel corridor floor for hours outside our room, not given wi-fi code upon check in

i arrived at 1700 and walked in through into an untidy reception area with dirty laundry stacked up

staff very friendly and helpful delicious breakfast and evening meal

good food in the restaurant and breakfast was exceptional

amazing value for money (there s also a bar and restaurant on site and loads of parking)

i couldn t actually get onto the wifi

large wedding party with kids and adults running around until midnight banging doors, screaming and shouting

i stayed two nights in the executive suite which was very comfortable and had good room service

service was great, and the kids loved it

parking was great