room, really comfy big bed, great breakfast, nice easy parking, brilliant hotel, rooms feel luxury really really

gym

exceptional breakfast

breakfast was great

bed bugs in my kids room

can t wait to visit when the spa opens next year

the room was noisy from the laundry below and the room above

we opened the towel and there was poo stains on the towel and blamed it on the laundry company

cleaning in access areas meant we had to negotiate piles of laundry and hoovers in the main corridors to get

dirty laundry (sock and napkin) left on the hallway floor

could do with a little lick of paint here and there but overall a nice place with good parking

i brought this to the hotel s attention and was told that the laundry is outsourced and there was nothing

the information book in the room says they have a laundry service but when i asked where the bag was i was told

location is beautiful and breakfast staff are very very good and breakfast delicious my kids enjoyed

additional things ev charging stations available for slow charging

bar is well stocked and has agood atmosphere

reception was really helpful as i wanted late check out and he said that wasn't a problem

parking, excellent wifi, good location, adjacent to a pleasant park, but handy for the town centre

free onsite parking too

no soap and no wifi!!

parking good, spaces are limited but always option to park on street which i'm sure would be more

laundry, wi-fi, breakfast

was mouldy and dirty, bed bugs in bed, only 2 towels in room no room service on second day no fresh towels

there was zero concept of room service, so i found my room as it is the way i had left it

wifi was poor, would stay connected room slightly smaller than expected with bed pushed up against

parking

to each other - thats fine but now my husband and i couldnt stay together for desire to check the kids had an

bath, walking all over the reception to shower, the bed underlay was broken, not conducive for kids

was dirty, dingy, tvs not working no brewing equipment, any breakfast, electrics faulty bathroom dirty shower

cup and no teaspoons available, they had a bowl with a variety of mini cereal boxes - great for kids - and two

we had to pay for coffee, wifi etc and we were not told in advance

breakfast selection let it down tbh could do with a better selection that fits a breakfast

adequate breakfast and cheap parking

great breakfast

to train station , shop near by , could walk to the arena for the concert we were at with the kids as

stay staff were brilliant super breakfast plenty of choice for a continental will book again if have to be in

to drop off our luggage and was given early check in which was absolutely fantastic

expensive considering the location of the hotel which is quite a walk to the city centre, with kids

desperately needed early check in was on a 6am flight over and it was granted

gym wasn t open even though it was supposed to be 24 hours

comfortable bed. tea and coffee making facilities in the room. wifi was good.

parking was a concern, but no issues so probably unfounded

in quiet friendly neighbourhood so felt confident leaving my car parked on the free street parking opposite the

he looked to see id checked in the day before and advised room service is only given after your 2nd day stay

the cleanliness and easy access to wifi

the parking isn t great

generous sized rooms with kitchenette, free laundry service and an expansive lounge area with 24hr access to

the room (apartment) was cleaned and tidied every day and there was a shared laundry i could use too

have free laundry for guests

modern, comfortable and quiet room + functional kitchenette + tasty breakfast + on site laundry and gym (with

location, excellent facilities including guest laundry

friendly staff, great breakfast, well equipped gym and easy to use.

late check out as standard was amazing also

no early check in option

despite being extremely busy, the bar staff were polite and very efficient

like the room and the display that was put out, there was a certain bar tender who kindly told me how to resurrect

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

couldn't get adequate support on the laundry process.

staff were friendly, late check out was handy, room was clean.

there was also a small piece of glass under one of the beds that one of my kids found but i can see how this

rang ahead of time to ask if an early check in was possible due to attending an event and was told it was all

wifi worked well

wifi didn't work very well during our stay

the receiver to get hold of reception (i m not that technical) and a brief note on how to get wifi- i hadn

wifi didn't work at all and the service in the restaurant was dreadful

runs a boxing camp with autism and who is deaf, to raise the moral between two heavy events in kids' lives

perfectly neat, cordial staff, large room and nice breakfast.

kids running up and down the hall all evening until 10pm

couldn't connect to wifi but overall hotel exceeded expectations.

location is good, walking distance to arndale, room size is great, with pubs and bar nearby

they allowed us to do a early check in, and it was great.

laundry in the corridors no toilet paper in toilet sink was blocked toilets/ bathroom wasn t fit

not just the room itself, but the hallways as well which were also packed with dirty laundry and don't even

till nearly 2 o'clock, then the staff decided to make loads of noise in the hall way taking the laundry bags

used laundry was thrown on the floor in the corner of the landing, the carpets don t seem to have seen

excellent bar downstairs

hotel laundry was quick and efficient

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

wi-fi - free wifi and quite good connection

welcoming and modern bar area

breakfast and breakfast staff were exceptional, polite, friendly, accomodating and the breakfast

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

pool and spa, excellent for a family break the kids loved it

are really nicely refurbished and smart, staff are super friendly and love the self serve snack bar downstairs

good quality breakfast

staff was very attentive and even upgraded our stay and gave us a late check out so that we could enjoy the

the gym is small but does the job

very convenient for train station and shopping. lovely staff, nice bar food was very good

the rooms lacked visible information on the restaurant or room service, instructions on how to use the ac, the

for example, i had asked for early checkin and took the bid for the upgrade, unfortunately when i arrived they

gym is really small and breakfast is adequate but nothing to shout about

wifi works very well

be a problem if someone was going to be loud all night couldn t get the radio to work or the wifi

the receptionist added late check out for free when we asked (should have been an additional 10 per hour) (

the bar was classy and friendly; the room was spacious and uber cool; the breakfast was amazing - so

thanks excellent room service and internet connection which i used for capturing the event

noisy with bin or laundry collection at 7am

placed in a room next to the laundry/cleaning room which meant at 6:30am constant banging and slamming of doors

i was woken up at 6am as my window overlooked the bins and laundry area and they were emptying bins and offloading

staff also kindly accomdated our early checkin and late check out request as a result of flight changes

everything! unfortunately we were too busy with an event, to visit the spa facilities.

is no refrigerator in the room, no ventilation in the bathroom and no laundry service available, they said

a bit of a refurb , my room a little bit noisy due to laundry but did not spoil the stay

where they can to do their bit for the environment, reminding guests to consider the amount of laundry generated

noise from slamming door (the laundry store room was opposite our door

laundry - can i have a courier pick up my laundry at reception

a cleaner who we made contact with confirmed she had been in the room to replace laundry bags

went above and beyond for my husbands birthday by upgrading us, balloon, card, free mini bar, late check out

nice and quiet gymnasium

room service catering needs to improve

also wanted to charge an early check in fee although our room was ready

the noise in room 126 when the laundry van came in the early hours

they have laundry services and early checkin options

it would have been more suitable for kids on a disney trip

nice cosy bar and restaurant with good prices

comfortable, clean and option for late check out - will be visiting again for sure.

staff refused to let me leave a bag of clothes at reception for collection by laundry service

resorting to use the stairs which took you through laundry stores into unpleasant back areas of the hotel

- finally, although it isn't a cheap feature, it would have been made better if there had been a laundry service

dirty room, other people s laundry left in the room, fire alarm set off by someone at 6am

customer service skills, had to walk through a back alley stairwell outside and through the staff laundry room

also, when we checked into our room at 3pm there were piles and piles of laundry in the corridor

laundry service is provided by an unreliable third party and the hotel is no help when the third

the pillows weren't great, either too soft or too hard. room service breakfast wasn't great.

they had coloring sheets for the kids to choose from

liked that my request for an early check in was considered and the reception staff were really friendly

only negative was that you could hear a laundry room clunking away during the day.

staff for help / advice and wasn t offered anything apart from a tip i could pay 50 to their laundry company

to be lack of amenities for guest, no microwave, no guest laundry besides send away service with a cost

they lost my laundry!! although they will reimburse me the cost of the lost items.

great facilities including gym

limited 'comfy' seats in the bar but it wasn't really an issue as it was quiet when we visited.

however the wifi is rubbish and i had no idea what to do with the taps in the shower and sink

incredibly poor wifi and the tv having no signal.

was amazing - staff, interior, facilities, rooms, cleanliness, wifi, breakfast

poor wifi connection

excellent gym facilities and restaurant had a wonderful panoramic view of manchester

the wifi network was slow but always strong when in use .

perfect location super helpful staff even an early check in ud83dude0a

we also used the gym

a nice simple room with space. used the gym which was good for a nice 1hr gym workout.

stay 2 nights, cove minshull provide cozy apartment for both or us, we do laundry in unit, safe and warm which

it was a scary moment for our kids

excellent & very helpful staff,great location,good wifi,easilly accessible from everywhere.

small modern gym all very eco

we were to check in at 4pm and when we arrived with the kids at 2:20 the receptionist made a call if the

laundry service

no laundry service one room had no drawers in it

room was next to the laundry room and we could hear staff chatting and singing really clearly as if they were

lovely hotel cheaper than premier inn .shame the bar wasn't open

let me have early check in which really helped ahead of an afternoon of meetings across

noisy, sounded like the rook was above a busy laundry room

building, great location, staff were very attentive in the bars and restaurant, quick early check in, cosy room

room was great and decor in the breakfast/dining area was absolutely beautiful

limited room service menu

ordered room service that too was very good so i ll be visiting the restaurant next

however, if you ever do in-house laundry, please check the price first

bath room requires additional accessories no glass, in the wardrobe no slipper no laundry bag

telephoned in advance asking for early check in, informed not a problem, arrived at 2pm to be told no rooms

gym to small, not very good facility at the bar area. should be nore cozy.

stuff is lovely, the location is excellent, the breakfast is all we could ask for and we used the gym, which is

lastly,some of the pillows had the damp smell of undried laundry

i think it maybe got mixed up with the laundry

and has skating steps right behind it so kids can see you naked or on your bed

garden bar was tranquil

wifi was patchy at times

it smelled like dogs and it says they have laundry service on booking

wifi broken. broken door look replaced with a door chain only.

didn't work, due to somebody stealing the cable from the tv, plus wifi was down in room, but did get offered a

easy check in and out and free wifi in a great location what more could you ask for

wifi connection, good price, the friendly staff, good location that changes from the touristic

location of the room (212) was noisy during the night - not sure if we were above the laundry or kitchen but a

the bar area

i ordered some extras like a birthday cake and rose petal turn down on the bed which were put there at the

i also had prepaid for some strawberries and rose petals to be in the room upon arrival as this was a valentines

wifi connection was terrible

i really have to mention something i would say i noticed there was no laundry bags in the room

t leave laundry trolleys in the corridors all day because wheelchairs and pushchairs etc need to pass and

three containers purposefully broken (to avoid people stealing them) no slippers in the room no laundry bag for

only one towel so went to reception to ask for a second only to be told there was an issue with laundry facilities

bar staff were very friendly, sampled some cocktails which were delicious and reasonably priced,

they didn t have basic services like umbrellas, laundry bags, etc.

nothing wrong with the breakfast and the staff all brilliant and smiling

they provide room service which is easy and quick

to pay 10 for an early check in as we arrived at 2pm

t connect to the property wifi (not the end of the world but it would have been useful)

what a wonderful hotel in the heart of manchester, we came with our kids we loved how quirky and fun the hotel

lovely room service menu

was gutted the roof top bar wasn t finish but next time we go hopefully that will be open

the staff were friendly and helpful, the cinema and gym are both fab, the room itself is cosy, comfortable and

was told to order room service through the app - i did and it went to the london hotel

given upper floor room where all the laundry is processed - constant noise and chatter outside my door from

room was next to a laundry/store room

back only one pillow supplied and of substandard quality the bathroom pod was unclean there was a laundry crate

laundry trolley was in the middle of the corridor for the 3-days stay; room was never cleaned;

breakfast finishes too early during the week ud83dude34.

great rooms good pool and spa friendly staff

room , clean , great room service , friendly staff , beautiful view from infinity pool

wifi in my room (10) wasn t great

property is exceptional, the views were amazing and the infinity pool was so nice

room service was amazing and very quick

asked for a laundry service that was not done and that really affected our holiday plan the classic room

suite was so beautiful, staff were friendly and attentive, even going beyond to ensure i had my laundry returned

very noisy laundry delivery and collection lorry underneath my window at 06

the room was at the side of the building where the laundry and deliveries are received, making it very noisy

the laundry service was also good and value for money to get done