housed me next to the laundry store

no laundry facilities because christmas and no change of towels

no laundry facilities or service at all

be better if there's a laundry in the hotel

very good wifi reception too

room - the view was a blank concrete wall and hotel laundry

room service (food late afternoon) was good

shaun the man, who works on the bar and who served us a lovely meal, was so nice as were the managers on shift

breakfast order (room service) was wrong and not what ordered. still tasted nice though!

fitness suite well equipped with treadmills, bike, mats, free weights (and bench) and multi gym

view (had a brick wall view) no laundry services no electric iron and ironing board in the

a lady staff taking laundry into a lift , rude and glared at us .

the late check out was great

breakfast was plentiful but not very warm

lovely shower and a good late check out. available food was well priced

laundry service very easy to use

no on-site laundry mat.

sounded like trollies from laundry or kitchen being pushed around a lot

limited food on room service

the same mr nadin had brought room service on the eve of the wedding and at 1

said a/c worked well certainly nights and didnt a few others , was a bit of a mess up with our laundry where

others ,food at the restaurant was not upto mark, service was slow, there was a mess up with our laundry

in the early morning by noise from outside due to a laundry delivery within the hotel premises below my

hotel right in the city centre, comfortable, with a good breakfast that includes gluten-free options

modern clean great breakfast.

didn't think it looked very nice having dirty laundry bags outside the rooms at this time being as check in

finally, the housekeeping team would leave dirty laundry, glasses and crockery piled in the corridor from the

great location, spacious and comfortable room, spa facilities.

food via room service was disgusting

treat us like celebrity's wow ud83cudf1f wanted to say a big that you to all staff ,kitchen, bar ,room service

like laundry bag and slip, or hairdryer, were not on the room

gym sauna and swimming pool are excellent. staff are very friendly..

the shower in the room and in the gym/pool changing rooms had excellent water pressure, which is something that

didnt eat there but the restaurant and bar looked

there is a gym and swimming pool

shaving kit / laundry bag when we aked we were told that there was a charge for one (the shaving kit) and the

wifi kept going off.

staff were friendly, the room was clean, the gym was good too. wifi was fast and stable.

quiet and spacious room. access to pool and steam room. central location. laid back hotel.

excellent breakfast love the sausages

also has extra options of room service etc

a real bonus was they were interconnecting so perfect for a family of 5 with young kids

the little details really made a difference like the free coffee and the extra late check out

the room service menu was too expensive

king-size room - early check in.

wifi worked well

we asked if early check in is possible, staff just flatly said no

room was small with the kids bed down.

great facilities for a pet - large floor space and uncomplicated, wipe-down furnishings made it very easy to

early check in and late check out compared to other hotels in the area

room was beautiful and the bed was amazing so comfortable me and my kids was literally asleep within seconds

good location, clean and quiet, ev charger

travelled with a pet and they gave us a very quiet room on the ground floor

, convenient location, cheap, good staff, bar and restaurant would have been nice but times are what they

bar was closed and there were no restaurant facilities sadly

no guide or welcome pack in room re room service, facilities

gym is small but enough for a simple workout

the gym was small but functional.

got back to hotel about 9:30 restaurant was closed so we ordered room service, only had pizza 40 for 2

clean, modern, good gym

no laundry facilities, no bathroom fan in room 411

really appreciated the spa but it is a bit of a rush for breakfast when the pool doesn't open until 08

we used the pool and spa facilities this time, which we loved

inside, when we got there we had been upgraded to a bigger room, it was beautiful, really spacious, had a balcony

in room from the hotel for my partners birthday balloons rose petals chocolate and free drinks pool was lovely

was allot of laundry on the landing and it looked like they need a specific room for it

there was laundry on the stair case when we arrived but not the end of the world!

i understand they have additional parking nearby

parking was just a few places and always full. the coffee shop was closed.

parking could have been easier to find

parking which you need to validate on arrival

the freshly prepared fruit was delicious, and my husband really enjoyed the cooked breakfast

room service is but 24 hours and the room service menu online is not available

lovely friendly staff , nice and clean , warm and comfortable breakfast was lovely too

improve the gym with more equipment!

very pleasant bar area with well spaced tables

the building is gorgeous and the parking very convenient

helpful staff, convenient spacious room, well appointed bar and lounge all in an elegant building and lovely

friendly, professional staff. lovely setting. ample parking (most of the time). quick service.

lots of parking and lovely garden

stayed before in the same room however this one was abit smaller next to a laundry room and there were things

on the ground floor and looking out of the window all we got to see was the depot full of dirty laundry

clean laundry (bedding/towels) outside in cages open to the elements and wildlife on a rainy night

unless you drive it isn t the easiest to get around room- view from the room was dirty laundry, the bed side

location with easy access to m1 and close to sheffield arena, with ample car parking

i arrived at 1700 and walked in through into an untidy reception area with dirty laundry stacked up

of laundry left in hotel corridor floor for hours outside our room, not given wi-fi code upon check in

good food in the restaurant and breakfast was exceptional

convenience of having a brasserie and bar which was open all night for residents so didnt have to worry about

very pleasant stay,big spacious rooms and nice bar area,great location for visiting sheffield.

absence of laundry no fridge no enough blankets

the spa was a nice addition

parking and wifi included in the price

location good. staff at reception helpful , very prompt room service for food .

service at bar late on was slow with only 1 person serving however didn t wait too long

room was spacious and pet friendly

lots of parking

no wifi even though advertised as having wi-fi

the bar food was excellent & staff all friendly & helpful

in the room loads of dust under the beds and toilet door and items had not been cleaned at all no wifi kids was

property, only one way in and slight delay on morning (10 minutes) when we were leaving due to laundry pick up

bar area very cosy with good selection of

breakfast was lovely, very healthy, staff were very accommodating, off street parking.

nice character property rooms real nice breakfast excellent

good off-sreet parking

dirty dishes and laundry left in the hall for at least 15 hours during my stay

bed was very soft and had rose petals and heart shaped towels on it when we arrived we didn't say it was for

only think was the room service you have to pay 3 for the tray it comes on but over then that we loved out night

provided for pet thank you the room very clean and comfortable the bed excellent and

for pet stay 15 per night

perhaps we got a rubbish room (don't stay in 46), the laundry room to the right was almost always open so we

laundry took 2 days instead of the 8 hours stated

not like cleaner girl having push laundry up hill

the food in the bar is very good quality and was served up quite quickly

staff very friendly and helpful convenient for dining in pet friendly beautiful location

lunch in the bar and dinner in restaurant and they were both excellent quality and great value

picked this hotel because of the ev charger because we don't have a 3 pin charger and the other charger was

wifi is really not good enough, i had to be moved rooms to get better wifi, which was not much

paper cups no room service

wifi connection was very poor making it difficult to work

car parking easy

no hot water when showering , room service was

the shower was dirty, and the food was ok, but not anything for kids had to ask for salt building

the only issue was the wifi it was great in the public areas but in the room was shocking

perfect and great value - good free parking, lovely setting, simple room but everything i needed

no room service/tidying/cleaning

breakfast, cereals and yogurt followed by a lovely full english

our wardrobe door was broken, huge crack in the ceiling on the kids bedroom (family room) and the shower

easy to find, plenty of parking.

parking, extremely accommodating of our dog, breakfast was cooked to order or a selection of

price to keep a pet in the room

didn t have an evening meal at the plough ( pre-christmas visit to family) the standard of the breakfast was

very warm and cosy with modern accessories such as bluetooth speakers and wifi, with excellent connection

if i have to say something, the wifi was a bit slow!

the wifi tv not a good idea , signal kept dropping out making it almost impossible to watch

nice staff, good bar area. lovely comfortable bed , all liben clean and fresh.

free parking. clean and surprisingly quiet. free wifi. breakfast was pretty good.

in and on ground floor for the room and shower was good as had rail and nice temperature and wifi was brilliant

relaxing bar and welcome area. convenient access to supermarket, pub and motorways

to get room service for breakfast, however wasn t much of an issue as mcdonalds is over the road

room service was very nice

exceptional room service

wifi wasn't great in my room - the noise of surrounding area - breakfast could be better

gym doesn't have any ventilation / ac

quite small; for a 4 star hotel, the hotel has limited facilities, given it doesn't have swimming pool either

if i stay there again i will ask for a 3rd floor room which is not opposite a laundry room

the reception was full dirty laundry bags of the refuges

then breakfast included, great value for money

able to book a room for my 3 kids and entitled for breakfast.

the room and the breakfast and how clean everything was.

noise early in the morning even bank holiday monday with the bin wagon and laundry

my husband liked the gym

wifi was a bit sketchy

everything food staff room bed parking and the use of the gym and pool was great

dated spa facilities

friendly and helpful staff. nice bar area. excellent full english breakfast!

the wifi could have been better.

we were shown our table but had to order by the bar which wasn t obvious when we sat down

oliver who runs the bar and restaurant was exceptional

it is my go to place, with excellent staff, a great bar and food service, and very comfortable rooms

i had room service both days - one day continental and the other english

restaurant and bar very relaxing

plenty of free and easy parking

of all, there was loads of parking, the appearance of the hotel itself was kept well & tidy

the wifi was not great and could do with more producers or larger ones in the bathroom.

stained fitted sheet, it had the ironing folds still on it, but showed stains, meaning that the laundry isn't

there were kids running around the corridor on saturday morning as early as 6am

arrived very late and the all night reception was a great bonus, the staff were pleasant and helpful - even in

bar area with pool table nice to relax in after dinner

the dark haired girl behind the bar and served us dinner, her customer care

we used the indoor pool & outdoor hot tub

spa is compact but never busy during our

nice being able to access a pool, sauna and hot tub with magnificent views at the end of a days walking

food very good at breakfast and evening meal.

the taster menu was very good indeed and the breakfast was also very good

washing laundry hours shower flooding bathroom floor

corridor noise in the morning, our room was next to the laundry area, but that is a minor thing.

no iron in the room means you have to use their laundry service

washing laundry service was not

room service quick and well presented