breakfast was great, beds are comfortable, and the pool was nice and warm.

staff. pool. parking.

you had to leave the facility and walk across the parking lot to the swimming pool

breakfast

pet rooms are interspersed with non-pet

comfy beds, friendly staff and good breakfast w liked the pool it was warm

nice pool, beautiful view nice quiet area for

breakfast was good and nourishing

can relax after a long road trip and spend some time relaxing in the pool or working out in the gym

or food delivery, no fan in bathroom, have to sign up for their rewards program to get free wifi

we love the central location to our family and the pool. breakfast delish

we love the central location to our family and the pool. breakfast delish

the pool was nice

staff was very kind and welcoming, loved the gym and indoor heated pool,nice location,very comfortable beds

wifi terrible

there is a free guest laundry at hotel with newer clean machines

loved the free laundry

free laundry services

they have a free laundry service!

had a gym and free laundry

great breakfast, especially the fresh pancake maker

the room was spacious and comfortable, the breakfast was great, staff was super

the breakfasts were very good

room and breakfast

the pool area and the breakfast was good.

cleanliness , breakfast and parking availability

good location, nice room, good gym

breakfast choices seemed limited.

pool area was great, water nice and warm

the breakfast was a little slight, but it served the purpose

buzzer kept going off, i went to desk at 11:30 pm and they said it was something in the laundry

1am fire alarm could have been avoided if staff kept up with laundry maintenance

the laundry ladies were amazing

nice roomy room. comfortable bed. variety at breakfast.

gym is almost not working, dirty and some broken

like the idea i was able to get roll in shower, laundry facilities where on first floor and handicapped access

i would never stay here again and if you have kids i wouldn t stay there

the pool, the gazebo and all of the property looked lovely

given the wrong room when i went to ask about it they said all the rooms with spa tub were booked but could

nice hotel, nice gym and facilities

well lote and ple parking,

breakfast ladies - delicious food and the potatoes yum

staff were unable to get wifi working for my pc. didn't have that problem at an other hotel.

the pool could have been warmer, but it was a nice size and clean.

getting out of parking lot. i wanted to go in opposite direction.

this was really a huge issue considering the $2 charge for laundry

the bar was not open the entire time we were there

room and long hours for the pool make as very happy

bar and pool closed due to epidemic

in all a great stay, staff was great, gym was subpar, pool was closed for remodeling but all in all, a great

lobby desk was often unattended and the bar closed early.

the room was clean, comfy and wifi was good.

very laid back and the pool was great for the kids

breakfast was great, refilled immediately, plenty of options, check in and out was extremely easy,

due to covid the breakfast was not open or the bar. no fault to the hotel.

the 1st floor room was next to the elevator/noisy hallway, across from housekeeping/laundry, and our window

room was across the utility/laundry room and you can hear the staff talking

the pool and fitness center were excellent. also, the breakfast was wonderful!

she said the pool was amazing and warm

nice staff great spa and pool

laundry services free. excellent staff

wonderful with the kitchen you and free laundry machines you feel at home

i was impressed that there was an exercise room as well as a laundry room

great free laundry, spacious units, clean

the kitchenette was unexpectedly well equipped and useful, as well as free use of the laundry facility

no room service

breakfast was delicious and a great value for hotel guests.

better wifi service

pet friendly, nice breakfast, clean big pool, nice looking, clean room.

free breakfast is on the website, but you must purchase it

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

they also had a game room, laundry room and vending machines, which was cool and

really i guess parking could become a issue if place gets busy but all and all a positive experience

nice breakfast

laundry facilities were good

i wish the laundry machines accepted cards, but that's my only complaint.

very clean, friendly professional staff, excellent breakfast, laundry facilities on site.

nice rooms, ample parking, good value.

everything was awesome! friendly staff, clean rooms and awesome breakfast!!!

pool and laundry room out of order.

they do everything but manny personal laundry. very accommodating staff.

the breakfast being included is nice, the laundry facility was nice and the fact that there was a pool was

need laundry bags in rooms for guests to take wet suits home or dirty clothes

no trolley, no towels ( laundry out of order) and the staff was not trying to help for anything.

we did not use the fitness room or laundry area

require more advertisement and improve the internet speed and wifi connectivity.

be careful exiting the parking lot

the fitness center was also great

the parking was cramped. parking lot was on the small side.

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

we were there during a snowstorm but the staff had the parking lot plowed that afternoon and the walkways were

booking.com did not specify a pet fee. wi-fi could be stronger, it was very slow to load pages.

wifi was very slow, could use some updating

parking wasn't good!!

the pool & fitness room are in good conditions and the laundry machines are fully operable

staff was very good, and my families enjoyed the hotel amenities like the pool, gym and the restaurant for

we sat at the fireplace and relaxed while the kids played cards at the

bad wifi. high prices

just the issue in the bar but it wasn t your fault.

size room clean nice staff good parking close to a bus stop near a traffic light so it was easier to pull out

good parking - was able to park just outside my room

it was quiet and my kids were able to go between 3 rooms

great location and staff. had smoking rooms.

free parking, room has a/c and fridge

couldn t find a guest laundry

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

over priced breakfast ($19) which was not included in price of room

pet friendly

the pool was a bit small but the excellent gym made up for it

room was infested with the little sugar ants. had to pay for wifi.

breakfast was alright

wifi was extremely slow

it s also pet friendly

fitness center could have been a little more up to date but happy it was there

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking

great coffee available 24/7. breakfast was fresh and hot. bed was very comfortable.

breakfast was nice and the cost was great

the breakfast there is also good for a free hotel breakfast

all good. breakfast was good.

there was great parking and it was free

the breakfast was enjoyable and the coffee was also very good.

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

parking lot could have had better lighting.

lots of parking exercise - good selection of new dumbbells and benches for a decent workout while

the driveway transition from the strip mall parking lot to the uphill grade driveway

clean room pool was clear and deck was clean

and the pool is inside but not heated or they had the heater turned off it was too cold to be able to take

breakfast not all that great. stick to the bagels and waffles.

nice size pool

the hot breakfast was excellent

the pool was the best part. very warm...

excellent beds, shower and pool.

have stayed here many times- always receive superior service- and i like the breakfast that they offer

i said what my car is right outside the doors parking in the back and she said you can just leave your car

the fast falling snow obscured the lines for parking spaces and as a result people were parked farther apart

great parking and clean

breakfast was extremely delicious. with a hot food selection that changed each morning.

parking lot

i know we are still going through a pandemic but i wish the pool was open.

upset could use pool monday night because somebody had thrown up in it.

great variety at morning breakfast

did not eat breakfast

beds, the location, the staff and the breakfast

thing i didn't like was the wifi i now have a $25 charge on my bank acct because while trying to hook to your

people seemed to be coming and going, slamming doors, screaming down hallways, kids were running in the hall

) gathered in the lobby to party & play cards, dropping loud f-bombs non-stop, in front of my kids ruined the

she helped me out when i needed a late check out

~ there were many options available and we felt very loved by the people :) my sister enjoyed the pool and she

indoor pool and hot tub. very clean. bar and restaurant. fire pit

the bar was nice too

you had a pool / hot tub that actually worked

very clean and nice room bar fire pit

swimming pool

great self-serve laundry facility

laundry room, slot machines and interesting decor

only thing i could say is that the laundry room could use a couple of more washers & dryers which would be

handicapped parking

the continental breakfast was perfectly adequate

no vending machines no on site laundry

i had to run and do laundry

complaint is room #120 noisy due to water running in the laundry room and from the machines running ( hotel

on the back door to the parking lot told you to hold the door so that it wouldn't slam shut

the breakfast is amazing the staff is very friendly

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

i liked the laundry facility onsite also

in laundry room had to stand out in weather for hours

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

the hallways were littered with trash and piles of dirty laundry on our floor

not having laundry facility

free cookies and the pool is nice.

just wish it would have a laundry room.

nothing within walking distance, and no laundry room on premises.

did not have a laundry room and i needed a dryer

no laundry facility

the pool was relaxing

this was the end of our vacation, and reluctantly we had to do a small load of laundry

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

except they couldn t give recommendations for a spa or restaurants

were 2 or 3 bus loads of kids that stayed there at the time we were there so there was a long line for breakfast

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

wifi was very poor shower drain was very slow clock/radio was not set correctly and was very

i was in town for a race and were very amendable to late check out

pool and gym

a pool and that's the only reason why i booked with that hotel was a ladies getaway for me and my kids

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

food was excellent , laundry on site and they even gave me detergent

poor wifi

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

we had a comfortable room and kids loved the pool

we also had unpleasant neighbors who were drunk kids and not much was done about their profanities yelled at

needed to do some laundry

self laundry was a big plus for us since we are travelling

shuttle not available as it stated in website

the apology breakfast voucher that was slid under our door was only for 2 guests so my kids had breakfast

clean, stylish, helpful staff, free shuttle, stay with included breakfast was robust!

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

timing was off and it would have been better if there were room service but overall very

i didn t realize and got stuck staying there with 100s of kids who kept pushing all the elevator buttons

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

no pool open yet

the desk staff, valet, and breakfast staff were great

breakfast could use some improvement, but it was ok

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

friendly staff, comfy beds, big shower, breakfast

beautiful views from breakfast

didn't like that there was no laundry or available exercise facility at this location

shuttle bus driver is the best

only suggestion i would make is 6-9 breakfast on a sunday morning is a little early

tiny gym, parking fee

it was clean, the staff was helpful, and the breakfast was free and

there was no laundry service

the wifi and tvs work well

the fact that the bar closes a lil early

we made use of the game room area, which was a big hit with our kids

the location, the friendliness of the staff, the cleanliness, and the in-room gym equipment, all warrant my

pool and gym

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

options and room service were very confusing

very friendly people! my kids enjoyed swimming. the included breakfast was very nice.

rooms are small, no available local area information or for room service

large laundry room and full kitchen to make a light dinner

the pool could use an update but everything else was perfect

kids refused to eat it due to being picky

the continental breakfast needs serious improvements.

the gym and the room!

the staff at the front desk also helped us out with early check in

pet charge very high at 125 normal rates are only 25-30 and had to pay for internet majority of

since there's no pool, there's nothing for kids to do

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

room service on the second day dropped the ball

very good hotel gym with a nice view and a lot of machines

the bar on the second floor is very nice

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

spacious room, large bathroom, excellent breakfast, good location

we also got two free drinks from the bar for our stay

pool on top floor was a hit with kids, who also loved breakfast

services. no laundry. amenities. parking

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

have us early check in st no additional

there is no mineral water available even in the minibar no regular laundry service although you can ask the

in terms of the room, we chose to spa king, and we loved the funky decor, the delightfully comfortable bed,

long time to get car from valet, needs another bar or restaurant perhaps!

they have events for meeting with the guests, fast room service, beautiful and fully equipped rooms and much

way room service was served

the atmosphere in the bar for dinner was great

pet friendly. had little gifts for pets

had a restaurant, no room service

its nice that the restaurant and bar is open for takeout

wish i could of ordered room service, no facility available

the pool and hot tub , the laundry facilities, and rooftop patio were all great

there was a coin laundry so it was convenient to use

helpful staff, guest laundry

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

location, valet parking and the outdoor atrium. the attach bar was very cool.

the breakfast was okay but not the best. the coffee station in the room was not stocked

good location, nice gym

close to the con center. good price. large rooms. good ac. staff very friendly great gym

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

and also liked the fact that there were kitchen and laundry in the room

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been

location, the kitchen and a decent view. the staff i cannot say enough about them!!

room service friendly. beds comfortable

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

there was no room service, no housekeeping, no shuttle, no gym

i also liked the fact that this was a pet friendly hotel, you would not know this until you actually see a pet

the sports bar inside the hotel was awesome, so we didn t even need to go out for dinner, and having a

no laundry facilities

great location, helpful staff, good gym, comfortable and clean.

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

was amazing for pnc park and rivers casino

we're a family with grown kids and everyone liked it

asked for laundry service on saturday evening and i dropped my stuff at the front desk

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

also the gym had no weights just a few machines

i often bring my dog to this hotel and i am required to pay a cleaning pet fee

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

kids enjoyed the pool

facilities are great, the gym is large and well-stocked, and the lobby is an excellent spot to relax

nice amenities. great gym. friendly staff. big, clean lobby with gorgeous outdoor patio

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

shuttle from the casino was fast and very convenient!

was charged for every device that signed into wifi from my room and i was not aware of this extra charge until