rooms were beautiful! and the free breakfast was extrodinary

no breakfast.

breakfast buffet was great with wonderful service

there wasn't a continental breakfast offered for the price that was paid for the room

breakfast was not included in our package so i don,t know how it was.

desk clerk was welcoming and gave info on pool and breakfast times.

please consider putting kids on 1 first floor

new, open location, huge parking area, scenic view

provides a nice breakfast too

all the rooms on the bottom floor get blasted with light from the parking lot, outside first floor light fixtures

pool was fun for all the kids 12 to 2.

the ease of check-in process. pool hours. variety of breakfast options.

kids were running from the pool area until 1130pm were a very noise hard time getting to sleep next

luck they weren't my kids

everything breakfast was wonderful

when we went to bed, there was an impromptu baseball game being held in the parking lot behind the hotel

whole reason i booked here is because i was traveling with two kids and told that they had a pancake machine

the pool was filthy needs a good scrub down . walls in our room were very uncleanly

breakfast is available but not continental. pool/hot tub are both quite small.

were dirty, tile flooring by elevator constantly wet from pool goers, shower had little water pressure, toilet

pool was very cold and no hot tub very disappointed about hot tub and pool

breakfast selection was okay

decline the elevator floors and walls were not clean, along with the hallway carpet our granite kitchen counter

would have liked that in its own separate area and take the kitchen out

there is also a full kitchen(no oven) if you are staying for an extended period

she was taking care of everything, including hotel laundry as well as helping customers

we didn't need the pool or anything, but if our kids were little and with us it would have been even more

pool and hot tub were awesome, staff helpful and friendly, rooms modern and clean, cookies and

the breakfast wasn t very good so we went to another restaurant to eat

the amenities were great. the gym, pool and breakfast were lovely

no laundry facility

no guest laundry available

pool room had some lights burnt out

they were pet friendly. we were on second floor.

good breakfast with some options

then the guest laundry was not available for customers any more

no gym, laundry or pool

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

the hot tub and pool and breakfast was great!

wifi didn t work and the tv cable didn t work and my son was already asleep to ask the

i used the on site laundry with detergent i bought locally

was no breakfast or laundry police were a resting people left and right it was noisy pool was

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

roomy rooms, laundry available

supposed to have on site laundry

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

the room above us was either a laundry room or a office because there was noise all day and night

breakfast was fine, location worked for us!

we got charged an early check in fee of $25 and also had to pay$200 deposit which normally i wouldn't of had

easy to get to , pet friendly.

the laundry wasn't working while we stayed.

pool was great

they have a nice bar the staff is very helpful

breakfast was a pleasant surprise

have been nice to have coupon for breakfast at the diner

huge breakfast room and a very good selection of hot, cold and grab and go breakfast foods

pool great location for des moines appointments coffee available upon check in, in the breakfast

clean, hot breakfast, very friendly staff.

if i had one complaint it's that the pool was cold

rooms, pet friendly, great mexican restaurant across the parking lot.

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

our loft-style room was super cozy and loved that it came with a full kitchen

it s where the majority of the parking is and the best way to come in but not marked

breakfast was good, coffee is good

free laundry services and location is ideal for downtown nightlife.

nice laundry facility

we even used the laundry this stay

laundry, breakfast, location

clean, free laundry

didn t like the fact that they didn t have a place to do laundry

pool, gym, and a few other things made the stay well rounded

room not super clean, wifi didn t work well

do not get a spa tub room, ours have black furry mold in it as soon as we turned it on, and we had to jump out

only reason we stayed after a gymnastics competition was to let the girls swim and hang out in the pool

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

breakfast was awesome with an omelet bar

great front desk service and breakfast and evening social are top notch!

the shuttle service was more than helpful in getting us to and from the airport, and to and from the

an awesome pool for the kids to swim in

the laundry is closed

my sister liked the free laundry

downtown location, excellent shuttle service and the food was a real surprise

never ate breakfast there

location & pool.

and cleanliness of room, i only wished they had coffee served all day and the bar opened

bar was not running like it says on website

the location and cleanliness. didn't wake up for breakfast so i missed that aspect lol.

only one negative thing that happened was the receptionist told us the wrong time for breakfast

said there was a bar in the booking ad but the bar was shut down and that was something we really wanted and

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

no hot tub by the pool.

it took like over an hour for an order of kids sliders and chips & salsa

the pool was beautiful and overlooked des moines and the whole place has a warm feel

so nice, comfortable and quiet, but also fun for the kids!!!

the business center, laundry room and fitness area were all conveniently located on 1st floor

the room was comfortable and quiet, and the breakfast was very good

the kids enjoyed their pool time, and it was heated

the room, pool, hot tub, breakfast, location,all the staff

the breakfast the next morning was excellent

the breakfast bar close down a little to soon :-)

cold pool area. glass shower.

the room had a lot of space with a couch and kitchen area

the room was perfect, the staff friendly and helpful, great price for a full kitchen

was very clean and spacious, i was surprised at how well stocked the kitchen was with supplies

location. gym

pool too cold to use

the bar was very nice. the valet guys were great

the staff is great and nice, the bar is great and the bartender, is the best

and bar area was great

the coffee bar was astounding, flavorful and a warm welcoming experience

room service food via box lunch style in a paper bag

love the interior, great gym for a quick workout, yummy breakfast, and super sweet staff.

no gym.

nice bar to have a few drinks and mingle and an in-room mini bar and snacks

the bar was closed the evening of our stay.

also, only one mirror in bathroom, really need second in room or over bar area

awesome place to stay! rooms are beautiful and bar is great!

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

bar area didn't blend well with the rest of the hotel

room service menu for my second night was missing and front desk sent me on a wild chase to find

lots of other places to work throughout the hotel in that meantime and good wifi range

wine/coffee bar downstairs was out of service for any type of espresso drink, so that was disappointing

we wish there was a gym and that breakfast was included!

wish the coffee bar had breakfast sandwiches but thats a suggestion not a complaint

there was a guest laundry room which was very convenient, and the breakfast was great

laundry room with detergent dispenser (pay with quarters)

the entire hotel is extremely clean for being pet friendly also

the shuttle doesn t run early enough

size of the room and the shuttle bus was nice to take

tried to use onsite laundry but someone used and didn't return to empty out their clothing

the pool area was clean and the water was warm

room was clean, nice breakfast options, and front desk was attentive.

the parking situation was also well accommodating

loved that there was a pool

laundry facilities are on premises and were a godsend after our grandson had an accident

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

the laundry staff was very helpful

breakfast was great laundry did great on are clothes

the pool area could use some attention

nice big room. large swimming pool. restaurant attached with excellent food. pet friendly

have stayed in room 123 with my wife and three kids

there were hundreds of soccer kids running the halls until after 1 am and no one did anything

pool area was over come by older kids and men jumping in the pool and screaming , and not really watching out

the laundry room, the dryer, was broken, and we could not do laundry

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

breakfast was limited but the staff was friendly and helpful

the pool, tiki bar and restaurant were all very nice

no guest laundry. no fan in the bathroom.

someone had just smoked weed in the parking lot

close proximity to airport with shuttle service. very clean and excellent friendly staff.

room was outdated, bed was like sleeping on the floor, lobby was loud, parking spots small sure to get door

the outdoor pool, the staff was nice, clean, facility

there s no workout room there s no laundry facilities

bed had old laundry underneath the right side

hot tub didn t work, no laundry facilities

close to airport, great beds and pillows, very clean, friendly staff, grab and go breakfast because of covid

searched date, location, star rating and specifically *pet-friendly*

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

filthy laundry room

was wonderful to have free laundry services as

the free breakfast was adequate and tasty

there was a half eaten snickers bar under the bed

you come in a door (with a rat trap just outside) to walk into the laundry room

excellent gym and pool

the kids loved the pool. easy access to the city.

airport shuttle was very easy and convenient.

property if i knew the whole thing was under construction, the air stayed hot and there weren t parking spots

only downside to this hotel was the pool and hot tub

excellent staff. great breakfast, and exceptionally clean hotel.

to locate, accessible to a lot of stores and eating establishments thanks for the shuttle to the

breakfast was good, something for everyone. the kids really enjoyed the pool.

breakfast was provided and it was close to the airport

only bummer was that the laundry facility was out of order and we couldn't do our laundry

free wifi offered, and water pressure in shower was fantastic

sent a shuttle to the airport to fetch me, after i d arrived a day early to return my rental car

really loved how shuttle would take and pick you up anywhere with in about a 3 miles radius!!

ordered room service for dinner and surprisingly excellent

laundry room very dirty...

kids running the halls at 1 am

appreciated breakfast options within the hotel/on site parking options

clean and updated, has a sauna and pool, great breakfast.

pool, spa, and sauna

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

my granddaughter and niece really enjoyed the pool

location and cleanliness. pool and hot tub both open with no restrictions.

swimming pool was a bit small but not a big deal

you can see part of the beautiful sunsets from the parking

loved the continental breakfast and pool

food and fitness room

the room was very nice, spacious and comfortable. breakfast was very good.

the breakfast. the room. friendliness of staff. the pool and hot tub.

breakfast was sufficient

this place is next to restaurants, has laundry facilities, and allows

laundry downstairs

no atm. had to go find somewhere to get cash to use laundry.

it worked for us- our kids are small and no one else signed up to swim and again -an effort to protect the

ring around the swimming pool, looked like the sides had not been cleaned in some time.

breakfast was very good in a delightful space with staff that were very good at their job.

it would have been nice to have longer pool and fitness center hours.

more breakfast variety

we had a room that opened to the pool and loved the fact that we could get back to our room quickly

friendly airport shuttle service, very clean room, nice and fancy facilities, nice restaurant and breakfast,

description of the property indicates there is an indoor pool and hot tub

the bar was excellent and the staff were very friendly.

we had a simple problem with wifi.

we loved everything about the hotel. free parking free breakfast. and over all very clean.

pool access was very limited, hot tub was not working

and it was noisy because it was close to the hotel facilities (maybe the electrical room, laundry, or pool pumps

i have heard that some people put their dirty laundry in drawers

the breakfast was outstanding as well

) easy parking, and short walk to several restaurants

parking was okay, not too bad

the guest laundry facilities were dirty and really old and beat up.

too many kids, kids everywhere, loud kids

had a great stay and the grandsons loved the pool

kids running all over the hotel with messes left behind

the night we arrived (thursday), we were told the restaurant/bar was open until 9

pool and hot tub were nice

there were no guests in the pool.

staff was helpful. pool is open with specific times for adults. clean, spacious rooms.

grab bar in the tub was unattached at the bottom

the pillows were horrible and there was a bar advertised, but we did not find it.

breakfast and lobby very inviting

check in was quick and easy. breakfast was great. room was beautiful and clean.

outdoor pool, workout area and firepit

room was by pool so had noisy kids for a while

room was by pool so had noisy kids for a while

the plumbing noises. our room was not that far from the laundry room.

easy to get to, quiet, laundry facilities, clean, friendly staff

i like the pet friendly policy

for a pet room, there were no smells or odors from previous animals

no pool

laundry

wish the gym had been open but it was closed for remodeling

i didn t use the gym but all equipment appeared to be in working order and you could see outside while working

i did use the pool and hot tub wich were wonderful

was mushy and old), they had travlers not staying at the hotel sleeping in their cars in the parking lot and

nice new machines in guest laundry

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

parking was tight. we had a big truck and trailer

the room with the pool and jacuzzi was very, very warm

there is a mcdonalds and convenience store and gas station across the parking lot