spa facilities and pool were just what was required

food was delicious and the bar staff were very friendly

the wifi didn't work in our rooms which was a shame - the connection wasn't quite strong

clean room service

friendly staff, lovely breakfast, easy parking.

bar staff too were

no wifi issues at all, excellent room service and overall service

disabled parking ensured ease of access to the reception, and the smart decor was very appealing

great staff, manager exceptionally helpful. clean rooms. good breakfast easy parking

everything was great apart from wifi

laundry piled up in the corridor in the morning

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

super easy check in. spotless room. friendly staff. free wifi x

wifi was terrible and not offered an alternative

great parks around too for kids

pillows were not very comfy, too firm. the wifi connection was poor .

room service

ask for anymore the room was perfect the bed was so comfy the jacuzzi bath was brilliant also the bar milano

there is a bar right next to the hotel and the drinks are amazing

handy for visiting our friends and also using bar milano which is part of the hotel

they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven

smell of the laundry, towels and bedding had a smoky smell

marks on bed linen indicating poor laundry quality

sofa bed was not the most comfortable, but for kids it did the job.

the room was everything i needed and was spacious enough for the kids, staff were great as well.

efficient staff, great food and a central location and safe parking - cannot fault the strathaven

the wifi connection could have been better..

i could not get a wifi signal in my room (number 14). i could in the bar area.

quiet, plenty parking available and friendly welcoming staff

the room was very spacious with plenty of room to work and use the wifi

and the waffle makers are such a great touch and extremely exciting for both kids and adults

good size rooms, kids staying for free, a modern, well designed and well-maintained hotel, a bar menu that was

plenty of room, lovely bathroom with a big shower, breakfast was lovely

breakfast, plenty of parking (including charging points for evs), good size rooms, kids staying for free, a

good that have large free car park as a lot of hotels you had to pay extra for parking, or street parking

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

for our overnight stay even though almost empty the hotel was warm and comfy, the usual breakfast bar was replaced

breakfast and room we re both great

very friendly and helpful staff, lovely comfortable room, great breakfast.

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

there was a rather busy fancy bar through a doorway to the right of the reception desk

room was tastefully decorated and comfortable. excellent shower and also quick room service.

wifi poor

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

were so friendly and went above and beyond , there was a group of 30 of us kids and adults and everyone commented

other thing would be a few guests got quite shouty in the night and were swearing which woke our kids up but i

where a credit to the management, got an early check in and asked if we wanted breakfast front desk staff couldn

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

was not as good as i was expecting, a bit dry, although the kids meal we ordered was

kids were noisy and the parents louder for telling them off

pool etc

me and the kids can't wait to come back again

laundry facilities would have been useful though i appreciate that might not go with the style of

breakfast was delicious

eating breakfast by the fountain was just perfect

of new spa makes the location a bit of a building site

room service delivered to our room in error

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

was unable to connect to wifi, tiled floor in bathroom was cold.

the girl at reception was phenomenal and the room was so clean and my kids loved it

there wasn't anything i didn't like! if i had to find something the wifi could've been quicker

location and parking

poor wifi connection

good parking, good internet, nice room with plenty of desk space. staff friendly and helpful.

parking validation was easy. short drive to restaurants and laundry facilities.

when it was still going on at midnight i called down and she said it was coming from the laundry and nothing

the breakfast was not included in the room price

very good hotel, friendly staff, good gym and good location next to shopping mall

good that it was only a lift ride down to the shopping centre too for easy coffee and breakfast

view out of our room the inverary looked into the boilers, bins and dirty laundry trolleys

great views from the bar and restaurant

were comfortable & clean, great view from room, restaurant, bar lounge, friendly helpful staff, good sized bath

drinks were a little slow in the bar area, but i think the member of staff was new and training up

staff in the bar in the evening and at breakfast were really excellent

sadly i didn't get anytime to visit the pool or gym or get breakfast so can't comment on these; but will

swimming pool was great for kids

pet friendly

plenty of available parking

room service was very quick and served hot too

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

dirty laundry from another guest still in our room when we checked in

they even did my laundry for a small additional charge

near on a week, and the dog could sleep over, great little bar and staff were great front the maids to bar staff

quite nice location breakfast wasnt up to scratch more like a kids packed lunch to be honest

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

a sunday morning, the bar and the restaurant were closed (after a wedding party), so we couldn't get anything

not enough car parking spaces.

friendly staff, cleanliness and car parking.

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

we ordered room service the second night which was only warm when it arrived missing a starter and not the

really big car park, so plenty of parking

pet friendly dogs are not allowed in any of the public areas so either have to be in the room or

good sized room pet friendly with access via a side door

in house guest laundry

definate noises through the night, fans, refrigeration unit or laundry next to or under room

decorated lovely, good location for glasgow, free parking. quant village!

bar and restaurant are high standard - quality of food, prices and service

parking on site, lovely clean hotel and comfy bed.

friendly staff, lovely room, good car parking

was so comfy and room was a good size, wifi and smart tv were brilliant additions, breakfast next day was better

room with the free standing bath, the staff managed to accommodate my husbands request for rose petals on the

wifi, could be better

the suite we stayed in was lovely had a great spa bath

room service but accept covid restrictions prevented normal service

wifi really needs to be sorted

to order room service which clearly states in the welcome book 24hrs

the staff were amazing. high standard of breakfast and rooms.

free wifi that actually worked was a definitely a bonus

the wifi worked very well

there is good wifi and parking

didn't work in our room *the roaming broadband on my phone was faster & more reliable than the wifi

there is ample parking and restaurants, shopping, and bus within an easy 5-minute walk from the door

instructions on the room card for wifi did not connect

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

45am by big a huge lorry outside the window, wheeling in towels or laundry

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

location, stay, staff, harry was great, parking, just amazing, highly recommend, nice bar and food too

late breakfast and late check out a huge plus

i have been drinking beer in the bar since i was 19 years old, i am now

bit awkward getting through the busy bar with a suitcase to check in but i guess that's to be expected

really friendly staff and excellent breakfast

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

we did not find laundry near.

left my laundry to get done at 9am and they said it would be done at 5

all the facilities we needed was right behind st enoch shopping centre which was excellent so my kids didn’t

breakfast was delicious

the room service was great

very clean, good location, nice gym

great gym and work spaces

rooms; clean bathroom; huge bed; fridge in the room; delicious breakfast; lovely bar area; room service options

i would have loved to have more equipment in the gym.

the laundry service was good

the restaurant and coffee bar/drinks bar area is in the lobby and quite small in size, adequate in evening

ran out of food for the 24hr room service.

the breakfast was excellent at a very affordable price

stival weekend)

laundry facilities would be useful, but in every other respect it was great.

breakfast good. perfectly situated.

gave us late check out

room service would be a great addition for when you arrive late and just want to climb into your

brilliant facilities - the room service was very easy and quick

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

sky package, free wifi, delicious breakfast (with plenty of choice

staff, great breakfast, small reception bar great,great location also an early check in due to room being

the rooms are spectacular and free wifi and sky tv

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

breakfast was absolutely gorgeous, the staff were incredibly helpful and the room was one of the

and would be fabulous if room service and bar food included a range of salad-based dishes

the hotel advertises a laundry service which was, in reality not available

laundry service was so nice

wifi better

great location, next to train station , friendly staff , staying 1 night 2 adults and 3 kids

great people watching from the bar area

loved that it had laundry and dry cleaning services since i stayed for 12 nights

lack of guest laundry as there were no laundromats nearby.

2 days for a laundry service

staff was very helpful with info on laundry service.

which was facing the railway, you could hear the trains and you could hear the neighbours and kids crying

we had late check out for a reasonable fee

room service was very good

excellent room service meal

very poor view ( a wall )very noisy stay ( air vent system & kitchen vent system noise outside our room

location. cleanness. wifi. complement drinks daily

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

wi fi not working did not pick up the laundry like they said they would

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

staff alllowed slightly early check in which was appreciated due to long train journey

the only negative is that the wifi did not function, neither in the room nor in the lobby.

have had self wash facilities so that we could do our own laundry as we were on a long trip

staff were fantastic got an early check in and were so helpful with any requests

arrival male receptionist was rude re enquiry about early check in

lovely little gym that was spotless friendly staff

it was good to have a gym but could have offered a stationary bike.

would have been great if the hotel have coin / self operated laundry as the next available self operated

the laundry service was very expensive, compared to other similar hotels.

the price for doing laundry.

no gluten free options for the 24 hour pizza room service.

he was great with the kids and definitely made our stay memorable for them

oh and there was dirty laundry on the floor of my room

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

the staff were amazing from mark the concierge sophie in champagne central, the room service staff and the

i had pre-booked a rose petal turn up for my wife's birthday

loved that it was pet friendly at no extra cost and they very helpfully provided a dog bed, very close to all

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

loved the staff and self-service laundry.

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

laundry service

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

the breakfast selection was very good

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

breakfast was varied and good quality mist enjoyable

great location beautiful building great bar area

no laundry facilities other than to send out which is expensive and as we only stayed one night not

coin laundry nor the ice machine on the premises

no laundry bag, poor selection of tea coffee

they were keen to sort out room service etc but services weren t needed

a early check in option with a fee

the room service continental breakfast, far too much food for two people

they weren't able to accommodate my request for an early check in, when i got back from wandering the bags were

wouldn't stay there with kids (nothing to play, no greenery or playground nearby)

room service food was excellent high standard room was fab stayed in duplex suite loads of pillows

and the room was well equipped and room service prompt with all our requirements that day (i

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

noise pollution woken up by laundry of the hotel both mornings at 7am

kids loved the pancake machine

wifi kept dropping throughout the stay.

shower was great. bed comfy. good room service

no elevator. lots of stairs. no laundry service.

the bedding was clean so assumed it came straight from the laundry

wifi signal was sometimes slow and the bagpipers next door can make an afternoon nap a bit more

poor wifi

the room and breakfast great to be back staff well manered and friendly

were working very late so were disappointed to be woken up by room service even with a do not disturb sign

no room service!

the air conditioning was very loud and the wifi (wlan) was very very slow.

great room service!!

dated furniture, water scalded me, delayed checking out due to computer issues, couldn't phone room service

as above - woken early by a laundry van!

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

there were plenty of good eating close by as well as a laundry and supermarket across the road

45 by a laundry van that took ages to unload etc

pretty place, loved the bar with food service 24-7 downstairs, everyone was very very nice, very clean everywhere