view out of our room the inverary looked into the boilers, bins and dirty laundry trolleys

only negative was wifi was extremely weak to non existent in our room, with poor movile reception

plenty of car parking

the kids did not like to leave the next morning......

nice country location, very castle like with grand interior, nice bar and restraunt and grounds

staff were excellent and the kids love staying there. we were made to feel very welcome.

we went for a swim in the the small shallow pool but quickly left as there was a kids swimming class on which

faucet is working as loud as wounded elephant :) and wifi was absolutely unaccessible

right near the river with lovely gardens and a pool, fitness and beauty section

not much bar activity. very poor wifi signal

they do offer laundry, but the machines just down the road at the petrol station are very convenient, and

so you can have a nice cuppa whenever you fancy it, although there is a well stocked and cosy bar area on the

food was excellent, the bar has an enviable stock of malts and the room and bed very comfortable

pet friendly, warm and comfortable

the secure bike parking and attention to detail for motorbikes was excellent

expense for laundry service, food or cups running out even when it was fairly early into breakfast, advertised

tough to navigate to and from the room as well as room service was tough to order

my partner used the spa and said that was brilliant too

we really enjoyed all of the facilities such as the gym and pool and sauna

lots of parking

a little noisy when loading/unloading for the restaurant or laundry

dirty laundry piled up in the hall way

no laundry facilities

morning deliveries right outside my room could here hear every bangclang delivery of laundry and food no hot

the night , this seemed to be a super king room that had been changed around for 2 adults 2 kids

laundry services, though advertised

the rain also made a visit to the gym more challenging

wifi worked on and off

spacious parking lot

lovely stay. brilliant massage, good dinner and breakfast. staff are so attentive and kind

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

there was a good gym and lovely meal in the evening

the wifi is terrible

nice hotel with a great breakfast, comfortable beds and nice hotel bar

swimming pool and gym great breakfast.

the laundry service outside my window in the morning.

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

50 adult and kids go free

staff far from friendly - yes we were some 40 minutes before check in permitted, even though an early check in

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

my room was outside the laundry or garbage area so a little noisy with staff coming and going

otherwise noise from the exterior laundry storage/delivery area was invasive

comfy beds, lovely toiletries, good gym and lovely food

castle is a bit secluded so we stayed in and ordered room service

historical building & setting, lovely interior from bygone times, spacious parking in front entrance forecourt

would have been lovely to have a real fire in the fireplace in the library bar.

we drove 5 minutes to the local station, parking is free

the wifi is weak

laundry trolleys/ cleaning trolley left in the corridor for long periods

the breakfast was fantastic.

more changing areas in swimming pool.

we requested an early check in as we had a 3am start to our journey from bristol, we checked in and were given

bar closing in the morning it should just stay open 24hrs for room service but apart from that i haven t got

bags of laundry in reception area

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

evening, that it shouldn't be propped open and was told that it was because they were moving the laundry

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

the sheets seem right out of the laundry but had concealer and make-up smudges

restaurant only opens for breakfast and dinner, and laundry is quite expensive

30ish when the laundry/delivery was at the hotel

we used the laundry service which was a lifesaver due to our attempt to pack light

would have loved a gym and laundry

noise of the laundry wagon and cages being moved around at 5:30 am - too noisy by far and too early

there was no safe to store valuables in the room no laundry bag either

girl took to sick kids hospital , then because of snow the trains and buses were all cancelled and no taxis for

room service breakfast was good with some very tasty options

wifi breakfast arrangements etc - would have taken 1 minute and added a personal touch - rather

that were not so good, and these are minor points to be fair, the wifi was not good at all plus you can barely

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

with room service order but we still paid the price of the slightly higher priced item even though we

great lounge and bar with great service and whisky tasting

the petite room is very small it just about accommodates the bed and unfortunately its

was quiet and it was exactly what we needed to recharge our batteries on a night away from the kids

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

we loved the gym and the quietness of the rooms. will definitely visit again!

wifi connection did not work

lovely bar reception and room excellent facilities great little gym 100% recommended amazing breakfast the salmon

great room , friendly staff. also used the gym which was great

there s no self service laundry. laundry service is a tad expensive.

given was right next to the cleaning cupboard my husband had to find the cleaner to move the big laundry baskets

had clearly not finished as the hallway of the third floor was literally covered in dirty laundry from the night

room, dreadful view of bangkok ladyboys circus tent, the dirty teacups three days in a row, no laundry service

245 second floor, the view was dirty laundry

room 101 is next to the laundry for the up house staff , very noisy

convenience. access to public transport. early check in.

staff were excellent, location convenient, free wifi was good.

bar fridge wasn t working and i m still waiting for it to be fixed

friendly and efficient reception, good wifi and room size, comfy bed

no laundry

the web site indicated onsite laundry which was not the case.

great location, parking, breakfast was good. staff was incredibly helpful.

with private parking

great wifi

the bed was very creaky and our room was right next to where the laundry room was and the staff would be in

com page said the hotel offered laundry services but when we arrived at the hotel they only referred us to

the bed doona was way too small for the bed and no laundry facilities on site or close to hotel

understand we would get noise as ground floor on road but did not expect to be next to cleaning/laundry room

was only one pillow in the room, which meant fashioning more support out of towels and dirty laundry

liked the free wifi and the sky television provision

rooms spotless and comfortable - sky tv, free wifi, brilliant showers , free phone - just incredibly good value

great location , fantastic breakfast, large room

bottle of water, hairdryer, safe, sky tv, free wifi and smart phone for use

the complimentary breakfast for the first morning was a lovely touch

he even dropped off and picked up our laundry for us

when we arrived at the property all doors were wide open, some delivery/laundry (

it had the cutest bar and dining

lovely bar area & great breakfast, would definitely stay

it has a luxe hotel, fully stocked vibey bar where we met some really fun people

we had do not disturb on the door, toilet paper wasn t topped up when room we cleaned, no laundry service

nearby amenities for grocery, dining, and laundry were amazing

room location was in the basement in what can only be described as the laundry room

there was room service for evening meals - which we were told could be eaten in the breakfast area after

the restaurant only served breakfast.

would be great if they charged for laundry by weight as opposed to by the piece

2 hours of waiting sent laundry to be done friday evening , sat at reception until sunday afternoon

laundry service was very good, bed covers were replaced without fuss within 15 minutes

room was opposite a laundry or service base

i also wasn't convinced about the laundry services since a fresh pillow case and towel weren't clean

room service

early check in and we were allowed to use the left luggage which was a great help for us

nice breakfast friendly reception staff clean room comfortable bed late check out

we ordered room service on the first night and the food was delicous especially the haggis bon bons and the

hotel was lively lots of food options and good room service menu and staff were down to earth very helpful

i asked for laundry (just wash and dry) and she offerred to do that for only 5 fee, which was very nice

i was there for 4 days with my two kids and it was perfect

stairs are a little steep and windy so need to be careful with little kids

able to park at the front of the hotel, quadruple room was large and stylish, free wifi and bottled water

i was there for 4 days with my two kids and it was perfect

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

no self laundry.

comfortably rooms, great breakfast good showers

secure, clean and tidy with comfortable beds, en-suite shower/bath and on-site kitchen, bar and laundry

laundry services and room cleaning are very nice

self-self laundry with wash-dry and soap is only 4 pounds

it has a kitchen facilities, laundry facilities, ironing board, bar, many seating areas and close to the centre

laundry, self service ironing and kitchen facilities available

lots laundry in corridor on the way to the room

and prices are higher, but to try and stick me and my husband in the basement room next to filthy laundry,

wasn t the best and lumpy pillows and the room was right next to where the laundry yaws picked up early in

trolleys of laundry and other housekeeping items all piled up

the cleaners left a pile of dirty laundry outside our room, this had to be addressed a couple of times after

there was no laundry

loads of clean and dirty laundry outside our room for too long

very expensive for a 3 night stay. laundry service that is contracted out is very expensive.

when booking we saw that they had a laundry service

wifi was very slow.

the staff were fantastic and organised your laundry for you. walking distance to everything.

advertising,no bar no laundry

dated,, hair in the shower,, toilet made a noise 15mins after flushing,, shower pitiful,, the kids had to kill

was a shame the bar wasn't open and no hot breakfasts were available on the weekend of our stay but this did

friendly staff, got a very early check in and room upgrade which was good of the hosts.

3rd stay here love the spa food great bar is lovely

breakfast was amazing and quick room service

of the spaces are a bit difficult to navigate in a wheelchair

room service was quick and good quality

modern bedrooms that were clean and had good facilities - television, wifi, kettle, bath, large bed etc

looked like laundry cages or something

staff and was forever on the basement level when it did reach us it was sometimes full with laundry of something

don t open, lack fresh air, slow inconvenient lifts often used by staff to transport large laundry containers

have like to have had later breakfast hours and additional items available for 24 hour room service ( because

in king deluxe room with castle view pleasant friendly staff good breakfast bar restaurant 24 hr room service

keeping- they left empty bottles, chips bag, laundry plastic bags around without throughing them away

room service breakfast arrived in 2 lots unfortunately but

staff were super accommodating and great with the kids

warm welcome, all the staff we met were really polite and friendly, the pool and sauna and jacuzzi facilities

a pet friendly hotel but could not eat in the hotel in the evenings as bar was too busy

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

it was convenient to use the guest laundry

bar on site, room service and breakfast served in our room( anything from continental menu and plate of hot

our suite was huge and room service was a bonus

room was ready for early check in