2 laundry bins by the front door, one with clean dog towels and the other for dirty dog towels,

it would have been good to have wifi in the

charges for the pet that were not refunded, shower was old, loud, full of limescale and very week

really enjoyed our stay,good location,parking and room was nice too. good value.

easy access to town & on site parking

beyond that, it was so nice to have a restaurant and bar in the hotel

the pool and late check out

hotel comfortable spacious clean room

very accommodating gave us free late check out and parking use after checkout which was very kind

smart tv with netflix access and wifi

laundry trolley left in doorway by restaurant toilets

if i had to be picky the noise from the dustcart, laundry van and fresh vegetable deliveries at 8am but to be

after the swim we went back to our room to have a shower to find that a the laundry had been taken and not

the laundry lorry arrived early, staff chatting to laundry lorry driver as if they were on dinner break

room was to near the area where the lorrys start to arrive at 5am to collect the laundry, then the bottle banks

room tidied and laundry changed more regular.

wifi could be better but not a problem

good wifi also

we had everything we needed in the room, and there were lots of extras, like early morning calls, room service

with a pet meant you were in the side room which wasn t great due to slower service and sitting on sofas

poor reception for wifi

very welcoming and friendly staff. good gym helpful bar staff

) intermittent wifi and unhelpful check in staff (although all the other staff members were

to order room service rang on and off for half hour, then tried reception and housekeeping but neither lines

reasonably fast wifi

there wasn t a laundry bag or even a pen

room service was expensive and getting some laundry done was extremely expensive

from welcoming staff booking us in to the bar staff and room service staff were all very friendly

arrival we were offered a late check out-1pm (usually 11am) (+) breakfast was gorgeous and late check out was

very convenient for bars restaurants cinema theatre pool and spa area brilliant

and best of all, a coin operated laundry on the second floor

also liked that there were ice and water machines to use plus a laundry room

dryer machines in the laundry room are out of order, and i couldn't do my laundry.

there was a laundry room available for guest usage with 2 automatic washing machines and 2 tumble dryers

good to have laundry facilities on site

chemical, perhaps from cleaning or laundry , caused persistent sneezing to my wife and itchy skin for me

the first room they offered me overlooked all the dirty laundry

wifi was a bit patchy for about an hour

to airport rooms good size clean bathrooms nice excellent breakfast - kids loved pancake

on a plus note the kitchen staff were 1st class / a

the gym is just right for a simple work out and the laundry facilities are great too

i also used the laundry facilities and they were also good

having the opportunity to do your laundry for free is also a great advantage

there s also a laundry room in the building, which is super convenient

the cheapest laundry (50c)

lift wasn t working and when we first arrived the house keeper was chucking laundry down the stairs and it

very clean, excellent helpful, polite and happy staff, good breakfast

to use it as i have a blue badge and need to be close to the entrance, plus could do with a kids

good breakfast

pet, staff and family friendliness. clean rooms

dirty laundry was left in a pile outside our room

have been cleaner, there was always rubbish, laundry and plates in the corridors, the food service couldn't cope

facilities in the hotel are fab for kids

for the price the rooms are ok, gym and pool is amazing and breakfast is good too

sultana was very hospitable, friendly with a kind smile o her face and knew how to cater for the kids allergies

only issue we had was we needed to do laundry after traveling for two weeks, and the hotel laundry prices were

itself a bit dated, and a few things didn t work - tv didn t work, wifi was patchy in our room, and hairdryer

friendly staff, nice size room and comfy bed. excellent food (room service).

bad location for the kids

wifi not very stable and cellular reception is not good on the high

towels have a slightly sour smell which seems like the laundry is using vinegar for cleaning

i had friends visit this one time and they were exposed to the sight of all my laundry

of course that's not their fault, but the laundry house's, so i can't really comment

nothing we didnt like, but couldnt get on a secure wifi for some reason. probably our network.

also was afforded an early check in

no laundry service

my room was right next to the laundry cupboard so was woken early

it was a lovely clean room good size room for my wheelchair and the kids

staff very friendly,kids loved the family room with the bunk beds

the double bunk room - great for my older kids and gave them an aspect of privacy - deluxe double room also

it was very noisy at night, maybe our room was close to the their laundry room and sounded like a washer going

not working, leaking iron, nothing to drink for kids apart from hot chocolate and juice during breakfast, gym

i liked room facilities, gym, and breakfast. of course, location as well.

free parking and wifi near to city centre

location breakfast

of laundry in the corridors trays with plates and food outside rooms and lifts they were there for a

something not right with laundry

noise lift during the night, dusty shelves in the room, dirty laundry bags left outside the room door on the

clean bedding and laundry

was limited i had to squeeze into a space after moving cages of laundry out of the way

a single person i do feel somewhat guilty about such a huge bed and all that laundry that needs to be done

the wifi was great as well

there was no room service or restaurant on a monday either

were brilliant breakfast was nice it was ideal for what we wanted nice to be able to sit in bar an chat to others

free wifi and a safe in every room

24hrs receptionist, free wifi, close to all shops and great price

i also appreciated the strong wifi, hairdryer, fresh towels, and coffee/tea facilities

wifi worked perfectly, everything was clean

value for solo travellers, excellent free wifi, 24 hour reception , tv , ensuite bath and toilet , wardrobes

amazing location..nice breakfast & free wifi

no laundry service

the hydrotherapy at the spa was a nice affordable option and i was happy to have laundry service i enjoyed the

faced a rather industrial back-end of the building and a large truck was there every night for laundry

also found a hair dryer and a laundry bag which you can order service for

the staff, location, restaurant, bar and spa all hit the mark

my room was between the laundry room and cleaners room

room 1 is next to the laundry- no worries at night, but made a funny noise in the day

room was next to the laundry room so a little noisy. quite basic. extremely small tv.

was good; i got a very nice message from chris a few days before we arrived with contact numbers, wifi code and

earlier check in and late check out had email to confirm they told me to take it up with booking

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

the wifi could be better

you have to come down to collect room service

tiny negative, but only hotel i ve been to that does not have any kids tv channels.

wifi very slow & when they say king bed they mean 2 singles put

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

the cleaning company who does their laundry put a few holes in one of my shirts

no real window; would have liked access to laundry facilities.

breakfast was better on earlier stays at hotel

great location ,great rooms with quirky features ,great breakfast and helpful happy staff

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

the pool was also perfect

festive platter at the bar was bone dry.

also had room service which was very good overall a very enjoyable day and night at this hotel would

the gym is nice

loud noise at 5am laundry being collected/ delivered for 2 hours!

pippa at the bar area was also very friendly

the room service was quick and cheerful

gym and swimming pool were

the cost of the drinks on the bar were crazy expensive! 10 for two half pints of larger.

arriving asking if there was an additional charge for parking; was made aware that there was no early check in

for lads weekends away but nor sure about a romantic weekend away with the missus or a family/kids

wifi didn't work in my room

very small room, terrible view and terrible bed. my kids room was much better

my kids being with us

they need to change where they store their laundry or use a different laundry service

beds comfortable, wifi strong, breakfast good

free wifi available throughout the hotel

friendly staff. good location. quite room. late check out this f 12.00.

i was on the understanding kids 12 and under ate free

it would be nice if they had a tissue box in the bathroom and a plastic bag for dirty laundry

wifi was also good and free

the bar stayed open all night and the staff were good craic.

the adjoining rooms were great, the rooms were very clean and they really welcomes our kids and the dog

allowing pets it a great feature. ev charging being available via podpoint was great too.

and no signal, so don't forget to ask for wifi code which i unfortunately did

not enough information given no wifi code and times of breakfast and car parking

wifi throughput and signal strength is not awesome

wifi not available at all in 2nd floor -disappointing

breakfast cereal buffet bar was far from inspirational, as was the cooked breakfast (not full english on request

we looked out into trolleys of laundry

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

then i was woken at 05:00am by the laundry truck collecting crates outside my window

the breakfast was exceptional, the location is convenient for cardiff.

room service fee

pet friendly pub next door (not used)

wifi parking and breakfast included what more could you want

were exceptionally amenable in terms of early check in, and general care and consideration

body wash and shampoo, huge bath towel, plenty of electric plug-ins, both usb and classic, free parking, free

vicky kept us calm & helped by getting us early check in too

some time a previous guest had left soiled laundry behind the curtain which we found just prior to check out

great that the ev chargers are now installed

would have liked to use the gym as most gym havereopened but the hotal is stil closed i work near bye and chose

free wifi, security

gym was small, but managed to use.