did not have a washing machine which was advertised, laundry room was locked (even using the master key)

not very helpful with laundry options

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

clean, well located, extra friendly staff, late night bar for guests, excellent wifi throughout, good sized

because there is no parking at the hotel, it cost 20 euros for overnight parking, secondly the bar staff are

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy

some laundry came back damp

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first

couple of times we were in loft and staff using also with laundry trolley

there was a 10 delivery fee for room service which i found a bit unreasonable

when they did take towels for laundry they werent replaced

milk and cookies at the bar for the kids

front desk refused a late check out saying the hotel was fully booked even though we could rebook to stay

superb location, friendly staff. comfortable and clean rooms. excellent breakfast.

beds comfortable kids slept well, swimming pool fantastic, staff excellent so helpful.

kids loved the football table

lovely lilttle courtyard and loads of games for the kids to play with in the communal areas

welcome drink on arrival which we had in the bar area where there were board games and pool table

the games downstairs were a bonus with the kids

perfect location + clean, comfortable & tasteful rooms + lovely & helpful staff + great breakfast + bar and

good location. they do laundry.

all while dragging two small kids around and baggage

bar staff and night staff were lovely and friendly

all while dragging two small kids around and baggage

no 24 hour room service. not enough shower towels (large) provided.

good location, fairly comfortable room. laundry service is good. solid hotel

laundry is sent out and returned that evening

good location. comfortable bed. good breakfast. excellent wifi. helpful, friendly staff.

rooms are so stunning and comfortable so much so we ended up not going out and ordering room service instead

have had a room service menu in the room

service was great (mr james), the laundry service bundle package was value for money as

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

there was a laundry onsite, the driers didn't work well

we used restaurant, gym and laundry as well

the 24 hr laundry room was nice, too

good bar and restaurant, laundry facilities and sure friendly staff

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

dirty laundry found, dirty bed. tv didn t work

breakfast was nice but staff could have been a little more attentive, we waited a good 10 mins

good size room. early check in which was a great help. umbrellas as it rained.

location, luxurious rooms, friendly staff, fast wifi, great breakfasts, and room service

free wifi in rooms would be good

ordered room service and the young man that delivered to the room was

the staff and the breakfast

concierge was a gent. early check in was available.

the gym is well equipped

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

pool, nothing to do with kids as no pool my fault as i thought there was but your really limited with kids

also if looking for nightlife while there, drinks in the bar are a great price and bar staff very friendly,

during the day the cleaning svs had been to the room they made our bed but didn't make the kids beds they removed

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

fast wifi

was excellent for all the bars and restaurants needed

is dirty & dusty, bed was not properly made, when i ordered room service it came up nearly cold and my drink i

great choice of bars with a stunning rooftop bar and garden area

corridors dirty with trays and laundry at

noisy first night, i was in bed at 10 30 sunday and a concert was behind the building - raucous kids running

in advance to tell them he was going to propose to me and they had the room decorated with rose petals and a

this is a pet friendly hotel

location, pet friendly, large comfy bed.

it would be good to have a laundry

00pm we still did have our room due to issues with laundry

our bus experience was booked for us and the laundry service was fabulous

nice clean room, good gym and nice breakfast, nice and close to town too

waffle machine at breakfast was a real treat for the kids

did laundry but very expensive

instructions on laundry etc

laundry service was a huge help

staff at front desk need to be educated on laundry drop off process for customers

laundry services way overpriced

our room was facing a bar so was a little noisy until 2am

they have a turn down service which is lovely and the use of the spa is an added bonus here and the gym

i definitely recommend getting breakfast to the room

breakfast can be served also in room without extra charging but on check out they ask for the room service

paying 15 pounds to have breakfast in my room!

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

5 minute walk to laundry

it was fab staff very friendly and helpful great breakfast great location and lovely room

extra fans in the rooms,room service was very pricy for our breakfast to be brought to our room after paying

unfriendly bar man

restaurant and bar staff very attentive

and in the bathroom i loved the spa bath and the way the staff had made a elephant out of towels

the hotel has a great busy bar with a large selection of drinks, live music and good people

assisted us with sending off a bag of laundry to be done with no issues

they have laundry service

they also had laundry service

the laundry service was very efficient and reasonably priced, per bag if you preferred

appreciated reasonable laundry service

the laundry service was unacceptable

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

ve never stayed there with my kids and found the rooms on other sides very noisy and the corridor at a certain

the wifi was very good too

breakfast was very good. wifi also.

i loved the excellent staff at the restaurant, but no options for kids in the breakfast menu so the staff

struggled to get the wifi working on the tv to watch netflix

wifi definitely needs fixing or improvement

78 for breakfast with three kids was excessive

loved the bar & bar food was really good too

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

wifi was not so good in rooms

also having a gym for my husband was

breakfast choices were very good

room service came around early so kept missing us

friendly staff early check in late check out amazing all round

easy check in and late check out

bar staff in the bar were really friendly and knowledgable of the area

the room was very comfy and the kids loved the buffet breakfast

room service poor quality food and very little choice

love that it s pet friendly

were really friendly and accomadating there was an issue with our room service order which they

staff were very friendly and helpful - especially the bar staff working the friday night

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

everything at from the bar wasn t open and no food

late check out cheap parking

reception was excellent and friendly. bar was convenient and friendly.

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

book/binder for information on the accommodations (how to use the shower, heater in the kitchen, laundry machine

an added bonus was a washer for laundry

it was the laundry truck downstairs

the laundry did not work so the staff did my laundry

i sent a casual linen dress for laundry expecting it to be washed and pressed but instead it was dry cleaned

laundry and dirty dishes lay in corridors all evening and through to next morning

wifi worked well

nice people at the desk, restaurant , and bar areas

we got amazing room service for dinner and a lovely breakfast the next morning

the swimming pool was quite cold and tge changing room was freezing.

it was easy to find & they accommodated early check in

pool and spa facilities excellent and well maintained

the hotel staff were more than happy to accommodate any requests, and room service was ridiculously (yet v

friendly staff and service excellent i used the pool too

ample parking, great restaurant

excellent up to date facilities. helpful staff. excellent breakfast

room space, breakfast, ev chargers located in the parking adjacent to the hotel.

there was a school leavers prom in the ballroom so all i heard until early hours was music and kids

room spotless and breakfast good

access to a reasonable priced laundry. the one quoted was way over the top.

laundry was outstanding

laundry service was very expensive

the restaurant waitresses were particularly great with catering for the kids

room had free upgrade to suite which was appreciated- great breakfast- food in bar was excellent too

towels, the hotel has its own pub which was great for a guinness after a day playing or watching golf ten minutes

noise from room next door, kids and adults

bar staff were very, very slow and one of the mornings my breakfast/room service was ignored which was frustrating

breakfast was ample and plenty of choice, choice of dinners were excellent, although the portions

out of toilet roll over night with no spare in bathroom but when room service brought breakfast we got some roll

was poor at best and the laundry service was shocking despite asking via email before we checked in

wifi reception was difficult

pool and spa area is lovely and clean

large, clean swimming pool and well equipped gym

the restaurant did not state anywhere online that the kids menu was a buffet, my daughter did not like any of

housekeeping still cleaning rooms at 5pm with laundry and trays all over the hallway

picked the strips of chicken and the duck from the bar menu and we were very disappointed with the quality

ni and have stayed in the hotel on numerous occasions and are well aware of the protocol of the parking

guide in the room or information about the local area, no menus for room service, not great options for food on

staff went over and beyond, the room and estate in general was exceptionally clean and the spa was one of the

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

good self contained laundry and kitchen with all amenities provided

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

kitchen but no provision to make a cup of tea or coffee

i arrived around 2030 to be advised that the kitchen was closed which was a little disappointing but the front

this place is amazing friendly staff welcoming reception amazing breakfast clean and fresh rooms laundry left

easy parking and quiet sophistication

great choice at breakfast

of parking, staff very friendly, comfortable and clean room

beautiful property, excellent staff. great breakfast. spacious rooms. spotlessly clean.

having to fill in laundry/ tea coffee forms, was there for a break not to do paperwork

location close to town also and bar looked nice but didn t get to visit so

and quiet, lift available, excellent meal at hotel restaurant, good en-suite, good room service and parking

location with free car parking and shops nearby

easy to find, great parking.

laundry in the corridors

was excellent - atmosphere and relaxation - enjoyed the walks the spa was small but perfectly formed very clean

cocktails in bar area and nice cosy fires kept lit

breakfast was one of the best

room service would make the stay perfect.

big tv, good wifi

the breakfast was delicious

plenty of parking too

couldn't get wifi in my room but got it in the breakfast room

wifi wasn't great in my room, but was better when i went outside

hallway outside the rooms we where greeted with plates, glasses empty bottles and bags of dirty laundry

pool decor needs update only a minor issue though

chance room sister but saff manger help out move room was geat so be all same leave and spa and pool changing

was disappointed with the changing room at the pool

there was no atmosphere and it seemed short staffed plastic flowers instead of fresh, room service trays

in bangor, food was to die for and shout out to the friendly helpful staff who gave us a late check out so my

room at the back (no 6) was a little noisy from kitchen ventilators

staff , comfortable beds and nicely decorated with kitchen and living space- car park just right opposite the

when turned off, could hear it all night and to make it worse there is extractor fans from the kitchen and hotel

free parking over at the marina wad useful

staff were lovely, very helpful. handy location and found self service laundry close!

breakfast was excellent

staff where extremely friendly and great with the kids

was a stressed last minute visit as we were sorting another flight, taxi s & our extra car parking charge at

the bar prices where slightly high

breakfast was poor

we needed was available there onsite - meals, drinks, parking, wifi

staff are very friendly, rooms are neat, tidy & spacious. bar does excellent food

nice hotel, lovely staff, spacious rooms with comfortable beds, great food at the restaurant, room service

maybe consider a better choice of breakfast options on the room service menu card

no laundry service and no robes - minor stuff

food was great in the restaurant and breakfast was very

there is also a great play area across the road, which our kids really enjoyed

lady who delivered my room service was lovely but couple of bar staff member could have put a smile

convenient parking