was very comfortable extra blanket and pillows available in room free wifi room was quiet and comfortable with

kids running and shouting at 7:30 in the morning - not the fault of the hotel - selfish,

breakfast nice and hot. also great choices of food. car parking

there are a lot of parking lots in courtyard belonging to the hotel

location. very accommodating. good breakfast

staff were lovely, very helpful. handy location and found self service laundry close!

was a stressed last minute visit as we were sorting another flight, taxi s & our extra car parking charge at

parking , easy access, on the home side of belfast and so close to junction one , and the breakfast

bed comfy, room and bathroom clean.nice buffet breakfast. easy parking and close to restaurants.

lovely breakfast

hallway outside the rooms we where greeted with plates, glasses empty bottles and bags of dirty laundry

we had dinner and breakfast in the hotel and both were superb

friendly staff, food was very quick to come esp through room service, cocktails very professional, staff more

best part was how relaxing it was, gym/pool and amenities were nice in the morning

facilities were also dated - pool/ gym etc

used the laundry service, but my clothes were still quite damp when i opened the laundry bag

excellent friendly helpful staff. clean modern hotel. quiet area. easy parking / access.

though there was a large wedding in attendance the reception, lobby, bar, restaurant, breakfast room was never

opening times of the spa on mondays could have been open for at least a few hours more

staff went to extra lengths for our comfort by making us sandwiches after room service had finished after we'd

laundry service seemed to be a bit of a chore, had to ask for bags and then didn't get forms so i

again, we were told to wait another 5 minutes and then we were told there was an issue with the laundry

the bar area was relaxing

would also love them to build a pool

lovely bar area so relaxing

what i got was a first floor apartment with noise carrying from downstairs and a view of the laundry facilities

and you couldn't get to the main hotel without walking past a car park, past a service area (laundry, etc),

we had a lovely meal in gillies and breakfast was excellent

really good facilities and fully equipt kitchen. comfy, spacious and modern.

the bed was very comfortable the room was spotless and room service was excellent

5 minute walk to laundry

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

good value for money, location good, bed comfortable - air-con worked and wifi reliable.

laundry was outstanding

access to a reasonable priced laundry. the one quoted was way over the top.

laundry service was very expensive

location, staffs are so friendly and helpful. parking, breakfast.

the restaurant waitresses were particularly great with catering for the kids

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

the laundry service was unacceptable

very good view very good selection for breakfast

breakfast was good value plenty of choice, fresh and tasty

we got an early check in, so cannot complain about the view

we used restaurant, gym and laundry as well

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

although we didn t use it the little kitchen and laundry facilities would be great for visiting families or

had a laundry bag

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

laundry was not done on the day when it should have been

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

room we stayed in could hear laundry trolleys at night

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

dirty laundry found, dirty bed. tv didn t work

gym too small and under-equipped. i can't fault anything else about the hotel.

cocktails are made very well, bar staff were also fantastic

the gym was pretty basic, almost too basic.

laundry is sent out and returned that evening

good location, fairly comfortable room. laundry service is good. solid hotel

ordered room service of 2 sandwiches at a cost of 27 i didn t mind this but the sandwiches were below

very poor wifi. didn't get any access throughout my stay.

breakfast rate of booking.com

breakfast can be served also in room without extra charging but on check out they ask for the room service

the jacuzzi, steam room and sauna as well as gym were all lovely

rooftop gym, rooftop sauna, rooftop hot tub. great service from the staff.

what was served the 50 eur cocktail are overpriced the roof terrace is minuscule and there is no wifi lack of

or small on the sixth floor i feel in a five star hotel you should be allowed to use the hydro pool at the

laundry service was a huge help

staff at front desk need to be educated on laundry drop off process for customers

instructions on laundry etc

laundry services way overpriced

did laundry but very expensive

00pm we still did have our room due to issues with laundry

it would be good to have a laundry

our bus experience was booked for us and the laundry service was fabulous

i was encouraged to sign up to hilton honours which allowed us early check in and late check out which was

james at the front desk accommodated our early check in and was super friendly and helpful

good location. they do laundry.

bar staff and night staff were lovely and friendly

all while dragging two small kids around and baggage

no gym or fitness room.

the food was amazing. the room service was one of the best and the staff were very helpful

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy

friendly staff, 24 hour room service, and clean rooms.

was expensive, food unavailable late evening in the lounge/restaurant, was only available as room service i

my kids were very upset it took so long to get their ice cream

were really friendly and accomadating there was an issue with our room service order which they

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first

some laundry came back damp

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy

couple of times we were in loft and staff using also with laundry trolley

the roof top bar is sensational

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

is dirty & dusty, bed was not properly made, when i ordered room service it came up nearly cold and my drink i

however, room was very slow, its a box room, bed and thats it, confy bed, good wifi

saturday night wouldn t be ideal for those with young kids

facilitated early check in for us heading to a wedding

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

not very helpful with laundry options

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

i had requested an early check in and our room was ready on arrival

welcome, very nice reception area, got an early check in, the room was perfect nice and roomy, lovely shower

corridors dirty with trays and laundry at

not really aimed at young kids.

at the heart of belfast was brilliant, easy walking distance to titanic experience and w5 for the kids, rest of

room service was also excellent

food in bar is great!!!!

the games downstairs were a bonus with the kids

breakfast 3 star staff 5 star location 5 star rooms 5 star

breakfast was excellent and the choice between a cooked breakfast and a cold meat platter selection

clean finola and the team couldn t do enough for you - the other leader at the bar on the sunday really chatty

difficult to get on to wifi

when they did take towels for laundry they werent replaced

everithing was fab, the room was clean and staff nice and helpful we deffinetly come back kids loved the hotel

breakfast was

everything, room service food was exceptional.

no shallow end in pool for kids and no on site car park

to the spa bath, right through to the restaurant / bar and all the staff

loved the spa bath and bidet

at reception, in the bar and restaurant were extremely friendly and could nt do enough for us

location,free wifi,lift

bed was really comfortable and the spa bath was some job

parking was easy

was tasty location was very good plenty of free parking staff ware so helpful manager on front desk desk is w

good location, the restaurant was busy and the bar too, very clean and great parking facilities

was in-between other rooms with people still having the craic at all hours, not fair on the kids

towels, the hotel has its own pub which was great for a guinness after a day playing or watching golf ten minutes

i sent a casual linen dress for laundry expecting it to be washed and pressed but instead it was dry cleaned

laundry and dirty dishes lay in corridors all evening and through to next morning

they had a ghost hunt for the kids which was brilliant

i don't blame the kids, who were all delightful but not mature or experienced enough to cope with a few little

room was huge and comfortable, breakfasts and room service we had in evenings were amazing

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

the laundry did not work so the staff did my laundry

it looked out over what seemed to be laundry machines and other equipment, so it was pretty noisy whenever we

plumbing and laundry appears loud

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips

helped with holding our luggage, early check in, having to change rooms

the bar is just so picturesque & great staff

was an issue with wifi in the room at the end of the hall so i had to swap my room with my teenagers so they

wifi definitely needs fixing or improvement

struggled to get the wifi working on the tv to watch netflix

the kids very much enjoyed the free chocolate bar on arrival

the hotel bar was really smart and had a nice atmosphere

comfy and the staff went the extra mile to help the customers i really enjoyed the music in the bar the breakfast

early check in, amazing staff. great hotel!

room service from the restaurant and the salt and pepper chicken was amazing

they also had laundry service

the laundry service was very efficient and reasonably priced, per bag if you preferred

laundry near by

appreciated reasonable laundry service

assisted us with sending off a bag of laundry to be done with no issues

lost part of my laundry through their

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

everything at from the bar wasn t open and no food

good bar menu. comfortable room. lovely & quiet.

i like access to i e at all times. i did get ice but only after the bar opens.

easy check in and late check out

breakfast excellent

good choice of breakfast

bar staff in the bar were really friendly and knowledgable of the area

friendly staff early check in late check out amazing all round

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

spacious room, air conditioning, tv and wifi

superb wifi

early check in booked. room mit ready.

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

parking at the rear, lovely greeting by staff on check-in, room was absolutely what we needed,

the wifi was strong

when i rang the reception and asked for a late check out as my children never got in the pool they were very

i was given early check in and late check out and the staff arranged all my taxis

got room service for dinner one night, very quick in bringing food & drink to our room and food was

easy to park. easy to get to the boat. nice size room.

the hotel staff were more than happy to accommodate any requests, and room service was ridiculously (yet v

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

good self contained laundry and kitchen with all amenities provided

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

gym and decent breakfast

i liked the gym and the lovely bedroom with two and biscuits.

very spacious and comfortable and quiet but wifi was a bit below par because of where i was

very busy with kids and drunk wedding guests

room spotless and breakfast good

i ordered room service, and this was delivered in under 30 mins to a time i gad intimated

ruben the young bar man was amazing

rather slow laundry service.

family - very accomodating when my son rang and asked for an early check in for very personal

like kitchen

no room service

good onsite free parking