big tv, good wifi

plenty of parking too

easy parking

peaceful place with parking and only a 10 minute drive to comber

breakfast was more than enough and well prepared

having to fill in laundry/ tea coffee forms, was there for a break not to do paperwork

location with free car parking and shops nearby

highly recommend for a date night get away, restaurant and bar is fabulous

check if there is a wedding on before booking - kids running up and down corridors screaming and shouting

had no complaints although it would have been convenient for me had there been some parking reserved for disabled

was poor at best and the laundry service was shocking despite asking via email before we checked in

times for breakfast and selection was great and food on the restaurant was plentiful and delicious and

loved the spa the treatments food an room staff was very friendly

staff were so friendlyi brought my 8 year old daughter she loved the pool this was are 2nd time staying and we

good selection for breakfast hair dryer & iron car parking

this place is amazing friendly staff welcoming reception amazing breakfast clean and fresh rooms laundry left

great ambience-easy parking

i visited for two nights with my son for a golf event in bangor and it was perfect

breakfast was beautiful. lovely external wedding building. accommodated with early check in.

the room service food was delicious both for dinner & breakfast

having 2 armchairs and the table for room service meals was welcome

hotel staff so lovely and friendly, came from dublin for nye we had great time late check out 6pm was a dream

wifi dropped signal occasionally dropped

we were leaving early in the morning and didn't have breakfast on this occasion

location 10 mins from belfast city , perfect for seeing the area, parking easy large area, hotel bar and food

laundry in the corridors

location , character, staff , room , parking .

great food in restaurant and bar, at breakfast time and evening time

perfect spot for sitting and having a few drinks and chilling in the pool

due to a slightly late arrival (traffic), did not get to use the spa/pool

bar staff member was a bit rude so left bar and went bar just down the street which did great

ease of checking in and on street parking.

getting any room service was impossible as there is no receptionist on duty as they are serving the restaurant

when turned off, could hear it all night and to make it worse there is extractor fans from the kitchen and hotel

location very nice accommodation with attach trendy bar , breakfast was excellent and large free car park across

housekeeping still cleaning rooms at 5pm with laundry and trays all over the hallway

guide in the room or information about the local area, no menus for room service, not great options for food on

we had the pool to ourselves and it was heaven

so helpful the gem off the north down.one brill hotel & spa my son absolutely loved this.

the grounds were lovely and plenty of parking spaces

laundry and dirty dishes lay in corridors all evening and through to next morning

i sent a casual linen dress for laundry expecting it to be washed and pressed but instead it was dry cleaned

room service had a tray charge of 5 which i didn t know about before ordering, or before

the bar was the old titanic offices and was very tastefully decorated

friendly staff great service lovely food nothing to much trouble central to everything room service was excellent

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

beautifully decorated and expansive lobby/ bar area

got late night room service and they were not well versed with coeliac disease but we were given the room

spacious room, air conditioning, tv and wifi

friendly staff who made extra effort with the kids

had asked the night staff for a late check out for 130pm to which he said was not a problem however from 9am we

comfy and the staff went the extra mile to help the customers i really enjoyed the music in the bar the breakfast

i was aware of other diners sending their meals back to the kitchen so it wasn t just me that had a problem

i booked for 2 adults and 2 kids. breakfast was free for adults and not for kids.

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

rooms very comfortable and had most good channels on tv. with good wifi

secure car parking and great breakfast.

pizza in the restaurant was amazing, same breakfast!

staff were helpful and the bar had a great

room was spacious and breakfast was very satisfying

affordable- be a member so you've a chance for free early check in &/ late check out

easy check in and late check out

appreciated reasonable laundry service

laundry near by

they have laundry service

the laundry service was very efficient and reasonably priced, per bag if you preferred

assisted us with sending off a bag of laundry to be done with no issues

the bar is just so picturesque & great staff

places in the room the wifi didn't work but maybe that was because i was near the end of the corridor

the bar and restaurant are well presented by both look and staff

wifi didn t reach to my room (2nd floor at the back) and because of that netflix on the tv also

the wifi signal was weak, but that is a small thing, everything else was great!

corridors dirty with trays and laundry at

not really aimed at young kids.

our kids didn’t change room cos they thought it was too much hassle

noisy first night, i was in bed at 10 30 sunday and a concert was behind the building - raucous kids running

as having a gym, when in fact it s the tiniest room (only one person could comfortably train in there at a

the gym/fitness centre was quite small but did the job.

wifi too slow for a 4 star hotel

with my son to see the w5 kids science exhibition

friendly staff, 24 hour room service, and clean rooms.

reasonably good gym hotel

kitchen staff were so kind and welcoming

great health suite and pool facilities with very helpful staff

are staying in this hotel regularly, lovely room, very nice food and kids love swimming pool

super facilities. the gym was really good with every piece of equipment you would need.

the staff made me feel very welcomed, the bar was good, food at both restaurants was great

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

was excellent for all the bars and restaurants needed

however, room was very slow, its a box room, bed and thats it, confy bed, good wifi

saturday night wouldn’t be ideal for those with young kids

i used the towels to dry the floor but didn't get a visit from room service during the day until i went to

when they did take towels for laundry they werent replaced

comfortable bed, early check in accommodated. polite friendly staff.

staff always smiling and helpfully clean quality products room service

were really helpful and friendly location was fantastic, room service breakfast was lovely and room was spacious

the swimming pool and the gym and the cleanness

lost part of my laundry through their

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

staff were superb! friendly, welcoming and accommodating. free wifi.

reception was excellent and friendly. bar was convenient and friendly.

good bar menu. comfortable room. lovely & quiet.

for example at the slieve donard you're like to use the pool at the spa

exceeded this by also bringing a small birthday cake with a candle, in at the end of our lovely breakfast

opening hours of gym was a little limited

spa closed because of covid

room was beautiful and delicious - tasting dinner was a delight and rooftop hot-tub, fully fitted gym and also

wifi was great and high speed

not kids friendly

location,free wifi,lift

extra fans in the rooms,room service was very pricy for our breakfast to be brought to our room after paying

wifi was virtually non-existent

not very helpful with laundry options

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

a birthday and the night before i emailed the hotel asking for a free upgrade if available and late check out

prompt room service

breakfast was excellent and the choice between a cooked breakfast and a cold meat platter selection

kids loved the football table

the leisure areas great for families with kids but also had areas to chill out

lovely lilttle courtyard and loads of games for the kids to play with in the communal areas

everything was perfect. breakfast was excellent. staff were really nice and very helpful.

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy

some laundry came back damp

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first

couple of times we were in loft and staff using also with laundry trolley

excellent breakfast with plenty of choice.

the laundry service was unacceptable

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

all the staff were lovely and accommodated both an early check in and late check out

breakfast, wifi great, location perfect

this morning i called reception for a late check out, was told that was ok but i would have to come down and

good location. they do laundry.

very clean and well maintained, they have gym, good location and friendly staff.

wifi speed was slower than expected.

from 8 am to 8,20 am none stop,which i reported to reception on 2 occasions they took £20 of my late check out

expensive, no gym and restaurant closed early without notice and no room service

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips

bags of laundry on landing

really worked well, laundry machine faulty, walls dirty, sink not working properly, such a shame to compromise

book/binder for information on the accommodations (how to use the shower, heater in the kitchen, laundry machine

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

00pm we still did have our room due to issues with laundry

our bus experience was booked for us and the laundry service was fabulous

it would be good to have a laundry

got late check out when we asked which was

location, lots is choice for breakfast, felt very clean, room nicely decorated and wifi good service

laundry is sent out and returned that evening

good location, fairly comfortable room. laundry service is good. solid hotel

bar did not have music on wednesday night and the food was not available at 10pm but it said on the

g nutella to the selection of sauces for the pancakes for kids

poor wifi overpriced breakfast

did laundry but very expensive

instructions on laundry etc

laundry services way overpriced

staff at front desk need to be educated on laundry drop off process for customers

laundry service was a huge help

dirty laundry found, dirty bed. tv didn t work

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

great breakfast and comfortable hotel.

had trouble getting a seat in the restaurant but got room service and it was very good

nothing, other than the standard hotel charge for ordering room service but this isn't a negative for the

their air conditioning wasn t up an running. laundry service wasn t available.

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

service was great (mr james), the laundry service bundle package was value for money as

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

although we didn t use it the little kitchen and laundry facilities would be great for visiting families or

we used restaurant, gym and laundry as well

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

had a laundry bag

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

5 minute walk to laundry

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

the staff were very friendly, check in was easy and as our room was ready we were given an early check in

room nice clean and well equipped room service very efficient breakfast nice freshly cooked to order and evening

the beer garden is beautiful and relaxing and there's shops just next to hotel and chipper for kids that don't

room service breakfast via hanging card from door handle, each morning

bar staff were very, very slow and one of the mornings my breakfast/room service was ignored which was frustrating

looking forward to our return visit next week ud83dude00 dinner was excellent a d girl in the bar was lovely

laundry service was very expensive

access to a reasonable priced laundry. the one quoted was way over the top.

laundry was outstanding

breakfast was delicious and freshly good bedroom and bathroom was so clean and warm and loved the

the price of the room service.