no laundry service and no robes - minor stuff

convenient parking

was fantastic, bar area was clean and tidy and very relaxed

meal at night and breakfast in the morning were excellent

breakfast was nice but in my opinion was very expensive, for the price i expected something

used the laundry service, but my clothes were still quite damp when i opened the laundry bag

everything excellent from rooms to very friendly staff, especially bar guy with beard.

very good wifi and ideal for business use

staff went to extra lengths for our comfort by making us sandwiches after room service had finished after we'd

wifi cutting out - wifi unavailable in evening considering i was on business this was very

housekeeping still cleaning rooms at 5pm with laundry and trays all over the hallway

we had dinner in the cultra bar (tues night, restaurant not open) and all dishes were cooked perfectly

is less than 5 star; staff are friendly but dining room service is a little slow

that the wifi didn't work in our room

was lovely dinner was great pool was top drawer me n my parter loved it friendly staff so helpful location was

laundry in the corridors

if i had any feedback it would be soft furnishings in room a little dusty and no room service which would have

the pool was outside

restaurant was very expensive and the main pool in the spa was out of use on the second day, luckily we got to

breakfast was delicious and a really impressive menu and buffet selection

being a dog owner it was nice to see a hotel allowing the dogs in the bar area

quiet room with decent view and good wifi but got a room with terrible view near noisy cooking equipment, and

i enjoyed the fact that guest could bring their dogs to the bar and stay in rooms.

ease of checking in and on street parking.

fire alarm went off because they burn their toast in the pubs kitchen

this place is amazing friendly staff welcoming reception amazing breakfast clean and fresh rooms laundry left

lots of parking so good if you have a car and want to see the coast and not too far in a taxi if you want

the room service food was delicious both for dinner & breakfast

room service was a a-bit pricey for only 3 drinks that s the only thing

easy parking and quiet sophistication

i sent a casual linen dress for laundry expecting it to be washed and pressed but instead it was dry cleaned

laundry and dirty dishes lay in corridors all evening and through to next morning

we got amazing room service for dinner and a lovely breakfast the next morning

convenience: especially with kids, we were able to explore and take guided tours of the titanic quarter

was extra big and it was very peaceful the food in the bar was excellent and good value

love that it s pet friendly

access to wifi and willingness of the staff to help getting access.

fantastic pet friendly hotel - perfect stay!

excellent hotel, lovely staff( luke new bar staff)food and a great location.

the wifi wouldn t connect to any of our devices.

the laundry service was unacceptable

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

issues with the wifi that i had not experienced before on previous visits

fault of the hotel but could not get downstairs a couple of mornings as there was a tour group of kids in both

main foyer were very dirty when we arrived, however there seemed to be a party/event with lots of kids running

laundry service seemed to be a bit of a chore, had to ask for bags and then didn't get forms so i

again, we were told to wait another 5 minutes and then we were told there was an issue with the laundry

breakfast excellent and plenty of choice

the cleanliness and comfort of the accommodation, efficiency and friendliness of staff, ample car parking, good

hotel in a lovely setting on it's own grounds with walks and plenty outdoor seating, plenty of parking very well

each and every one of them went above and beyond from tina in the gym to the waiting staff i applaud you all

breakfast can be served also in room without extra charging but on check out they ask for the room service

have a turn down service which is lovely and the use of the spa is an added bonus here and the gym

what was served the 50 eur cocktail are overpriced the roof terrace is minuscule and there is no wifi lack of

bed was extremely comfy. we ordered room service and quality of the food was exceptional.

corridors dirty with trays and laundry at

the wifi was very very slow

the room was spacious and comfortable, as well as being quiet and with good wifi

very poor service in bar...not. much to do for kids

where the breakfast room was located, what time our late check out was, where to find the wifi code or even

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

saturday night wouldn t be ideal for those with young kids

location and grab and go breakfast. the early check in was very helpful.

room service was quick food was amazing. location was great.

staff so so friendly and helpful from reception to breakfast to bar staff and even the ground maintenance staff

you will always get a fantastic big comfortable bed,good wifi, free parking and a great location

stay we were there for the dolly and shania tribute and we had a great time and the bar man micheal was great

hotel staff so lovely and friendly, came from dublin for nye we had great time late check out 6pm was a dream

location, breakfast ,bed

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

5 minute walk to laundry

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

bar fridge, travelling for long periods of time i would like to be able to go to the supermarket

a early check in and had to wait until 330 for check in , while others checked in and received rooms

eck in time) when we requested for an early check in

kitchen staff as above only served semi skimmed milk when i asked for full fat

fabulous for getting into the city centre , staff lovely, rooms a good size nice bar facilities very

i booked for 2 adults and 2 kids. breakfast was free for adults and not for kids.

good bar and restaurant, laundry facilities and sure friendly staff

design for the kitchenette and resources (gym, laundry, bar/restaurant)

have improved this stay would have been a bathrobe but i understand this creates more unnecessary laundry which

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

had a laundry bag

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

not very helpful with laundry options

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

good location, great free wifi, good breakfast and lovely staff

the price of the room service pizza, the pizza was tiny

room we stayed in could hear laundry trolleys at night

service was great (mr james), the laundry service bundle package was value for money as

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

their air conditioning wasn t up an running. laundry service wasn t available.

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

dirty laundry found, dirty bed. tv didn t work

smile girls went of way next morring breakfast we wouldn't have made down they asked if i'd like late check out

staff were very accommodating with an early check in as we were attending a wedding near by.

cocktails are made very well, bar staff were also fantastic

couple of times we were in loft and staff using also with laundry trolley

some laundry came back damp

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy

there was no warning about the master switch and one of the kids turned it off when going to bed and we couldn

good location. they do laundry.

all while dragging two small kids around and baggage

expensive, no gym and restaurant closed early without notice and no room service

bar area pretty noisy because no soft surfaces to absorb noise when busy

wifi was poor.

good location, fairly comfortable room. laundry service is good. solid hotel

laundry is sent out and returned that evening

wifi didnt work

g nutella to the selection of sauces for the pancakes for kids

rooms are so stunning and comfortable so much so we ended up not going out and ordering room service instead

central, clean, amazing staff, excellent breakfast, perfect.

great location, nice room, nice bar, good breakfast. everything we needed.

difficult to get on to wifi

everything was perfect. breakfast was excellent. staff were really nice and very helpful.

late check out

when they did take towels for laundry they werent replaced

s not to like, the clayton stay was perfect from start to finish, the staff, the cleanliness, the room service

e the pool and gym, they were a decent size and had very

pool monitoring kids

staff were excellent. kids received special treatment!

00pm we still did have our room due to issues with laundry

it would be good to have a laundry

our bus experience was booked for us and the laundry service was fabulous

nice bar and breakfast, good gym the staff were super friendly and accommodating, gave us an early check in

wifi connection was good as well and there are usb ports near the bed, which is always a useful

laundry services way overpriced

instructions on laundry etc

laundry service was a huge help

staff at front desk need to be educated on laundry drop off process for customers

did laundry but very expensive

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

came here with me three kids age three and under and loved my experience here

the wifi was consistently strong

beautifully decorated and expansive lobby/ bar area

i like a larger spa bath but next time i will request that

wifi was great and high speed

at reception, in the bar and restaurant were extremely friendly and could nt do enough for us

close to everything and breakfast room service was one of the best i've had

i got room service both nights and loved it

assisted us with sending off a bag of laundry to be done with no issues

laundry near by

they also had laundry service

the laundry service was very efficient and reasonably priced, per bag if you preferred

appreciated reasonable laundry service

problems getting onto the free wifi

helped with holding our luggage, early check in, having to change rooms

places in the room the wifi didn't work but maybe that was because i was near the end of the corridor

was an issue with wifi in the room at the end of the hall so i had to swap my room with my teenagers so they

78 for breakfast with three kids was excessive

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

staff was very helpful and the room is good for a family with 2 kids

ev chargers were very useful and to secure, free parking was brilliant

room was spacious and breakfast was very satisfying

great value for the cost, very good breakfast go full fry ;) enjoyed my stay and will stay there in the future

no room service option

room service burgers were almost inedible.

friendly staff early check in late check out amazing all round

what i got was a first floor apartment with noise carrying from downstairs and a view of the laundry facilities

and you couldn't get to the main hotel without walking past a car park, past a service area (laundry, etc),

lovely grounds with ample space for walking and parking

cottage was beautiful, clean and spacious, handy parking which was great for getting bags to and from the car,

amazing clean hut and very peaceful. amazing mattress. staff were lovely and great breakfast.

lost part of my laundry through their

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

wifi didn't work at all.

lack of transparency with their breakfast charges for kids and adults

signal in hotel wifi was shocking no big light no plugs beside the bed which was very

plumbing and laundry appears loud

it looked out over what seemed to be laundry machines and other equipment, so it was pretty noisy whenever we

it was the laundry truck downstairs

bags of laundry on landing

book/binder for information on the accommodations (how to use the shower, heater in the kitchen, laundry machine

laundry service was very expensive

laundry was outstanding

access to a reasonable priced laundry. the one quoted was way over the top.

breakfast was delicious and freshly good bedroom and bathroom was so clean and warm and loved the

just a minor thing it was very busy with functions so parking was a little challenging

and bar area was very small for hotel so

it was easy to find & they accommodated early check in

as an extra apology the reception staff gave us complimentary breakfast the next morning plus a late check out

the facilities and room was really good and the addition of a spa will only help

beautiful hotel with plenty of parking space. made to feel very welcome by all staff on arrival

my kids loved it

full breakfast fantastic and meal on saturday evening great value and excellent

bar staff were very, very slow and one of the mornings my breakfast/room service was ignored which was frustrating

when we ordered room service the following morning we were expecting fresh coffee as it was stated on the menu

5 charge (not mentioned on menu) for room service