easy walk to town centre the proprietor was so helpful for a small fee washed, dried & folded our laundry

no wifi connection in room but great in reception

nice and conveniently placed for the town,very clean room and plenty of parking.

excellent location and great parking

a lovely old town house with plenty of secure off-road parking

black mold around bathroom tiles. no daily room service.

did'nt have the breakfast

no daily room service/cleaning

lovely breakfast. location. garden. staff. will return x

the front desk staff were very helpful and the wifi in the room was good

help with luggage up stairs, laundry left in corridors, poor breakfast facilities burnt dry croissants , no

bathroom very tired, door constantly open to a bedroom that looked like a dumping ground for laundry

the bar and restaurant staff are always courteous and helpful, and the food is delicious

amazing friendly staff great breakfast could do with bar being open later than 9.30pm

building, plenty of parking onsite, clean throughout and lovely staff

on the way to our room, there was a sofa stacked full of dirty laundry and cleaning equipment (this was late

wallpaper peeling off dirty laundry left on the landing

wifi access only for small business wifi for hotel not provided, i had no wifi inside the room

old looking in places the front of the hotel needs a good paint job. limited parking

room and bar area , lovely atmosphere in the room and bar beer was cheap but nice staff were friendly locals

car park is massive no additional payment is requirement that s great always plenty of parking front

the place is just amazing staff rooms restaurant bar everything is just perfect

eferred to have a longer lie in).

no room service :(

it s in middle of no where and the wifi doesn t connect very well.

no laundry service and room service with a pre charge

walking through hotel to our room also terrible, rubbish and laundry pilled everywhere

booked a superior double), hotel had good leisure facilities (pool of a nice size and kept kids out at certain

nice friendly bar staff clean and comfortable helpful receptionist

upon arrival, we were directed to the wrong reception area, and parking instructions were unclear, adding

area had a local shop if needed, restaurant and bar on site and car park

clean. nice room. friendly staff. great food. bar manager very friendly

best room in the hotel we didn t expect to find condom wrappers, old toothpicks and old rose petals, all down

the parking could be improved - not many parking spaces

we had a few cocktails in the bar and played bowling

soap was provided upon request and the bath sheets were delayed coming back from the laundry and arrived later

requested hand towels but none available as laundry comes tomorrow

dirty laundry and very old with holes

tea making facilities and the kids loved the sweet on the pillow

still not doing breakfast, and spa not open which would have made things perfect

the spa / pool was shut

in the morning after check out we played a bit of golf and off we went on exploring more countryside stayed 1

tried to get room service for the kids as a treat for them on sunday evening but no one would pick up the phone

gym and bowling alley were open and had to be booked in advance to avoid overcrowding

lots of parking space

on the first night there were a couple of piles of dirty laundry left in the corridor

room was really far from the reception long walk through courtyard and laundry shower tray had crack in it and

lucky we are always up early as we have 3 young kids otherwise we would have been woken by barking too

so easy to take pets as they put pet owners in rooms with access to outdoors

hotel with a fantastic upgraded room in the old part of the building, nice bar &

the next morning, there simply wasn t time to meet the small window of the morning kids swim slot, considering

were a bit disappointed with the food from the bar area

used the spa and pool, what a brilliant way to relax on a very chilly day in january

brand new spa and gym, all well equipped

the spa facilities were amazing, not too busy and lots of different spots to chill in

room was pretty noisy, with deliveries being made after 2330 and a laundry trolly rattling along at 0630

there s no mini fridge, no safe box, no laundry bags nor cotton wools/buds

the random power cuts due to bad weather and wifi cutting off

wifi slow and difficult to connect again

large room, great gym, pool & spa facilities

the location, the gym and the front room with balcony were bonuses

expected room service or restaurant for evening meal. neither were available.

the team in the bar were also very nice and attentive, creating a relaxed and enjoyable atmosphere

, friendly staff, every member from front desk , bar staff, restaurant staff , decor fantastic, clean , everything

at 5pm to find gym not available which wasn't made aware of at all throughout the booking process ,and no food

the staff were very help and the gym was good

wifi coverage was fairly poor

plenty of parking by reception and by the bedrooms

although booked for 2 adults - it was set up for single use

bluiding and very peaceful surroundings air-conditioning in the room and an excellent breakfast

room service girl very helpful excellent.

gym and pool brilliant.

parking is ample, and a great location for our needs

property fine just no kids menu.

the easter chocolates, milk and cookies, chocolate bunnies on pillows and easter trail for the kids were amazing

in terms of our room, i think we must have been next to the laundry dept

the gym facilities were very good and all immaculately clean

breakfast was superb and they even made up a seperate room for us with the dog

in a lovely setting, ease of parking.

parking is good and access easily off the motorway

laundry pick up lorry arrived right outside our room at 6

gym facilities. minimal

opening hours do not state no kids before a certain time, resulting in a very unhappy child and an hour delay

absence of a 24hr room service menu, but that s splitting hairs :-)

great hotel, friendly staff, free parking and on a lovely site

excellent service our kids njoyed and loved stayed

a family with 2 small children, our room was on top of a wedding party the noise was very loud my kids struggled

gym could do with a clean

parents vs kids

very pet friendly and even brought a water bowl when they brought our drinks

no self service laundry facilities as in holiday inn in usa

comfortable room with wifi

my kids love the playground at mcdonalds next door and then a nice rest

paying 30 for my pet which is the most i have ever been charged for a pet in the room

the staff where so helpful with my early check in

bags of laundry left in passage way to reception

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

cramped room set above laundry room

also hotel does not have a laundry

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

i think sofabeds are good for little kids, but as soon as they hit secondary school, they need a thicker mattress

friendly staff, prompt room service after a later-than-scheduled arrival

didn’t include breakfast because seeing what was included we thought it was over priced, otherwise we would

to find out that the gym/pool and health spa facilities at this holiday inn are being removed

nice bar area

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

laundry on the floor outside every room in the morning unhygienic

really lovely hotel, nice bar area and pretty rooms.

was superb (apart from wifi)

that i didn t like but i wish there s a self service laundry for long term of family size or group it will

iron, laundry service and hair

to access our rooms we had to use service stairs passing the laundry store

view of dirty laundry from window! overflow in sink very dirty.

the only thing i can think of is a self service laundry facility.

openly vaping in the bar was a no no for me

friendly bar and great food

sat at the bar by myself and didn t feel uncomfortable at all

arrival i was greeted by a very pleasant bar staff member who welcomed me and sourced the manager/ owner who

off road parking , great little pub

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

wifi and mobile network poor in parts of the hotel but it wasn't an issue.

the spa pool and sauna was really relaxing and such great value for money

of snack menu in bar eg sandwiches or light bites

room service due to covid unavailable

breakfast was first-rate

lovely restaurant and bar area. very pleasant staff. excellent breakfast.

particular shout out to the chef and team for the freshly-cooked sweet potato and chorizo hash at breakfast

lovely rooms, great staff and delicious breakfast

laundry the first time my clothes came in the same bag i gave them for wash, not folded and in a

some items of laundry could have been better.

room near laundry room so a little noisey in morning

re laundry facilities available to guests

kids loved hot chocolate in the room as well