on the way to our room, there was a sofa stacked full of dirty laundry and cleaning equipment (this was late

wallpaper peeling off dirty laundry left on the landing

tv reception and wifi patchy, cold in the daytime, instant coffee with the breakfast (one day, was ok the other

limited parking

no parking

easy walk to town centre the proprietor was so helpful for a small fee washed, dried & folded our laundry

parking at back of hotel, wifi was good

large rooms, good wifi and free secure parking

very convenient parking spot just outside your room

there was no wifi, the shower head holder needs to be replaced

perfect location, beautiful room and free parking

to be some confusion between restaurant menu bar menu and room service menu

clean comfortable friendly hotel in great location. breakfast very good.

room a good size with tv, safe, hair dryer, iron and ironing board, strong wifi signal

there was ample free parking on site

guest laundry facilities

bar and restaurant with great views of the

1 thing was football on the big screen in the bar area & rather loud

had a nice workout in the gym too, and had free wifi and a decent little shop

the experience of being on the track and getting to see the races going on whilst eating breakfast at the box

about laundry rooms & dryers on most of the night

not the hotels fault but a johnsons laundry service truck driver ignored the give way to oncoming traffic sign

spa,sauna,pool were great to relax in to end a long day

about the place, hotel, spa, steam room, pool, restaurant, breakfast, etc

gym and pool were really good

room 202 was next to the laundry so it was a bit noisy during the day.

make car parking more obvious, although it could just be me

wifi was out of order

dinner and breakfast were excellent

very good parking facilities too

room service food arrived stone cold and no on trays so we had the plates on the bed

free parking onsite but sadly received a parking fine of 100 shortly after arriving home, wasn t

and nice, micheal at the reception when we checked in, love, the night staff, the guy in the kitchen who cooked

best room in the hotel we didn t expect to find condom wrappers, old toothpicks and old rose petals, all down

bowling was great, but hotel could benefit from a spa or even hot tubs on the room

help with luggage up stairs, laundry left in corridors, poor breakfast facilities burnt dry croissants , no

bathroom very tired, door constantly open to a bedroom that looked like a dumping ground for laundry

areas to the rooms was dirty and several cleaning rooms where left wide open with items of room service on

good parking possibilities for me arriving with a car and a trailer

when we got back from the wedding after midnight, the night porter/barman owen was very relaxed and kept the

friendly staff, clean room, pet friendly, tasty breakfast.

then room service menu stated call to order from room phone and one not present so have to use own phone

breakfast was just as good

very much but a fridge in the room would have helped , maybe a play area in an outside corner for kids as there

excellent location easy to find. parking. the bar and restaurant were also brilliant.

afternoon tea, dinner in the evening and a delicious breakfast

excellent wifi though made up for it

setting and a beautiful historic building with a separate wonderful spa a 30 second walk from the hotel with

the restaurant had lovely food and they ensured the kids had something that would satisfy their taste

very friendly staff. really lovely room with a huge bed. delicious breakfast. parking easy.

there s no mini fridge, no safe box, no laundry bags nor cotton wools/buds

room was pretty noisy, with deliveries being made after 2330 and a laundry trolly rattling along at 0630

bed comfy room clean toiletries breakfast lovely and hot x near to shopping outlet and used the spa hot beds

the kids swimming lesson until 10am on sat.

too impressed with the main restaurant but food in the golf club bar/restaurant was good

staff welcoming, we arrived late and they opened bar up to get snacks and drinks.

pool area needs some improvement to make it cozy and kids friendly.

cost of a drink, the parking was limited and even though the food is exceptional the choice of food is not

pool was lovely

the use of the spa isn't included in the price of the stay

gym and pool brilliant.

attitude to the kids in the pool

staff were very helpful the swim pool had kids lessons this was a roped off area and great to see kids well

gym and swimming pool facilities were most welcome

bed was comfy, room was clean and nice and breakfast was nice

the service area which resulted in almost constant noise from staff access to this area for bins, laundry 'pods

no laundry service saturday and sunday

parking & hotel location also great

bed was great , breakfast good value.

kids mac and cheese is a winner for us usually

also when you didn t trouble them to clean your room they put clean towels by the door the laundry service

room service for extra charge and wifi for extra charge. do not like it.

polite and friendly, hotel has fab facilities - bar and restaurant with out of hours selection if

are very noisy you here every movement in the corridors, wasn t informed about on services ie room service

room service and paid 3

bar meals good value and great choice

breakfast was the best

no complaints apart from service at tables a bit slow and closing bar too early which they re opened (thank

location was good for onward travel pet friendly was great and the staff were bery nice

the gym

laundry pick up lorry arrived right outside our room at 6

have a range of facilities at the property including a free gym and 10 per person for leisure facilities such

lots of used food trays from room service outside the rooms constantly

was not open hence having to eat in the bar area

breakfast was plentiful and lovely food

good location - near to leamington spa where i was participating in national bowls finals.

we had a spacious terrace with comfortable seating, shame the polo field has suffered due to the mad

this was a major issue for us, as both my partner and i suffer from pet allergies

breakfast was lovely. location was great, plenty of parking spaces. love the decor.

all the staff were welcoming and efficient, the lady behind the bar and the team serving breakfast

breakfast was also very nicely done with a lot of options (hot and

wasn't any room service staff apart from the cleaners that came in the morning

lovely lady on reception brought a drink from the bar that i ordered

the breakfast was very good and plentiful and the bar and meal i had on one of the evenings was also very good

very friendly staff, great for parking, nice bar area and good room size.

the new parking charge.

plenty of parking available and not far from town

cost of a room service bottle of wine! wifi should be free

free room service and a mini bar in the room

all necessary facilities provided, free strong wifi enabled me to do some work

laundry service truck parked behind us when we wanted to leave in the morning - bad planning as

my bath towels smelled of food. maybe the laundry area is near the kitchen?

wifi could be better. a swimming pool would have been nice.

have stayed here many times, always clean, friendly staff, breakfast is awesome as always.

room service got my order wrong

6 has the kitchen extract fan below so noise is an issue

15 and then came into the bar to order a snack after travelling 250 miles only to be told kitchen closes at 14

to find - plenty of parking beautifully decorated room, upgraded and modern bathroom, white company toiletaries

55pm he threatened us that the kitchen was closing in a few minutes and that we had to place our order before

wifi signal varied from good in the main building to very poor in the annex

nice big easy to use parking

great wifi

me with dinner when i had not booked and they were exceptionally busy the atmosphere in the bar and restaurant

room was lovely and parking was off road and free

room overlooked the outside bar which was noisy on saturday night

breakfast - you had to pay extra for barista - the machine was ok but could have been better, the kids loved

the sofa beds for the kids were comfortable

it’s super kids friendly with game’s entertainments and complimentary icecream

big room. good wifi. great breakfast.

i was charged for 3 nights, even though i left after 2 nights, and paid late check out fee for leaving at 2:0

i also found my dirty laundry that i had placed to one side had been rummaged through

lots of kids there so probably wouldn't return

parking

the wifi is very good, no problems streaming sky/youtube

they were great with my kids too

iron, laundry service and hair

that i didn t like but i wish there s a self service laundry for long term of family size or group it will

view of dirty laundry from window! overflow in sink very dirty.

the only thing i can think of is a self service laundry facility.

will be even better if the self service laundry room can be made available rather than drop off

room near laundry room so a little noisey in morning

laundry the first time my clothes came in the same bag i gave them for wash, not folded and in a

some items of laundry could have been better.

re laundry facilities available to guests

the bar prices seem a little pricey!!

if i have realised they had a gym and sauna i would have arrived earlier

room comfortable and very clean. excellent food. well equiped gym

gym was perfect for my requirements

very good location for business meeting, nice room with comfortable bed and good free wifi.

gym quiet and with good range of