hotel was showing to have a lot of amenities like laundry and room service

no laundry

not disturbed by traffic, but woken up by laundry deliveries and bins at 8

there were bottles in corridors, open laundry cupboards, very shabby paintwork everywhere and generally a very

some of the facilities were a bit outdated eg tv and poor wifi reception on the third floor

very small parking spaces

mini bar far omexpensive as was cost of room service

the hotel has private parking and allows you to arrive early, park and leave your bags

in room fireplace remote was not there on arrival and had to be requested

wifi didn t work very well and my phone didn t have service at times inside the hotel.

gym was small but all you need

we really enjoyed using the spa facilities after the check out

i didn t have time to check out the gym and sauna

room service breakfast in the sun on the terrace was a real treat

i will come back to enjoy the other appliances like the spa and the great location

room with a city view - we got sticky-back plastic on the lower windows to cover the view of the laundry

piles of laundry stacked in front of the lifts

had numerous flies buzzing around inside, there was a camp bed made-up in the room containing old laundry which

sometime a good old piece of paper/ booklet with info regarding breakfast times, check out times, laundry,

weren t up to previous standards and the route to the rooms often meant walking past dirty laundry and glasses

it has no services: no breakfast room, no bar, no room service, no laundry service, nothing (but we didn't need

if you book a room without a window please be aware this is in the basement next to the laundry

no microwave in room no guest laundry facilities

there is not wifi, there is no restorant and any breakfast even

the wifi, which was my main concern, fast and reliable

they tried to charge us for someone else's room service

wifi

the bar is quite small and was very crowded and noisy of a saturday evening; it could use an expansion

met us at the car park, after i was a little confused about where to park - only because i

comfortable room with all you'd expect for a short business stay: desk, wifi, in-room coffee/tea, great

lack of options on drinks etc (no sweeteners for eg) room was near laundry room and the shouting back and forth

aware that there is a guest pantry but the housekeepers fill it with laundry bags

has laundry facilities onsite

they don t have a fridge in each room, and the laundry facilities are not convenient to use

also, there is a laundry room in the rewley house building, just only 4 for washing machine and dryer altogether

no laundry facility in the building, no provision for any food (even if you pay) and a damp smell

we were only given one bath towel and one hand towel for our one-night stay as the laundry hadn t been

the location is great for exploring oxford. the bed was comfy and there is a strong wifi signal.

the dusty window sills, the smell from kitchen room next door - full of rubbish, the noise from the disco

it was very noisy. the bar is in the hotel.

), no laundry bags in the room and the qr code for room service bringing up the tv guide was the

possible for laundry carts

quality of the room service food i received wasn't quite up to expectations

my kids liked the breakfast

of staff were lovely but one staff member in the bar lacked customer service but maybe he had had a bad day

no guest laundry facilities

very early arrival at hotel and staff were able to allow early check in to catch up on sleep in a very

slight critism was the restricted menu on the bar menu

no terrace bar open

improve with having a license to mix cocktails at the bar

no laundry facilities

loved the spacious pet friendly room very clean and fragrant smelling

wifi didn't work

had some confusion in our order ( ignored our booking references and put the kids room in a different building

bushra was very friendly and helped in getting an early checkin and a late check out

they offered laundry service at the hotel that was a big suprise, after a week in london we were very happy

the noise from the street and the noise from a working machine like laundry, after 10 p

my room was at the end of the corridor, around a corner and at the side of the door for the laundry exit so

fire alarm went off and fire exit was blocked by laundry bags

no elevators. difficult with luggage and kids.

lack of a laundry service. early finish to breakfast.

between laundry and dry cleaning suppliers contracts meant none was available at the time of our

laundry service on the weekend would help travellers

door slamming in corridors, and our room overlooked the patio area and car park which included laundry and bottle

no laundry

laundry the first time my clothes came in the same bag i gave them for wash, not folded and in a

some items of laundry could have been better.

re laundry facilities available to guests

room near laundry room so a little noisey in morning

a big grass area with tables is great for drinks, dinner and kids to play

woken up by laundry cages being wheeled past my room at 6am

laundry room had been left open and laundry trolley was right outside the door-felt as if i was in

were woken at 6 and 7am saturday morning by the laundry can outside, much to our annoyance

room (108) was on the ground floor opposite various service rooms (we were directly opposite laundry)

the first room had the baskets with the dirty laundry in front of the windows

view of dirty laundry from window! overflow in sink very dirty.

iron, laundry service and hair

that i didn t like but i wish there s a self service laundry for long term of family size or group it will

to access our rooms we had to use service stairs passing the laundry store

the only thing i can think of is a self service laundry facility.

need to look at who do their laundry, when we arrived we had to ask for a clean pillowcase and the towels could

staff screwed up pur laundry and over charged us after check out

remote location and no laundry facilities.

of the bathroom towells with one of them with a stain without being removed properly by the laundry service

i asked about compensation for the alarm & was told that there had not been a fault but that the kitchen staff

room was comfortable but felt like it was in the hotel laundry basket

room service was great and very prompt

sauna,jacuzzi and pool. lovely comfortable bed.

right on the thames, beautiful stone buildings, lots of outdoor and public spaces; very good wifi everywhere

very good facilities spa gym comfort

beds very comfy, good pillows, friendly staff, nice pool and jacozi.

fresh and modern, lovely breakfast

the full english breakfast was very good with good quality however, after a week it got a bit repetitive

excellent breakfast and spacious rooms

i was charged for 3 nights, even though i left after 2 nights, and paid late check out fee for leaving at 2:0

there was also ample parking and opportunities to purchase breakfast if desired

openly vaping in the bar was a no no for me

parking provided in the swan hotel car park for two classic cars

private off road parking

room didn't have a tv, but this didn't matter because the wifi was excellent and i used my laptop to watch tv

overlooking the laundry/bins this was quite noisy early in the

i was also dismayed by the fact that the laundry cart was scuffing all the walls and leaving a black mark down

difficult times, staff friendly and helpful and food service was operating on a takeaway/ to your room

they advertise that they have a gym

close to oxford clean and comfortable sorry that no bar or restaurant available due to covid restrictions but

it is very good that there is a laundry room to don your laundry

drier in laundry room is a disaster

the gym and the laundry room and the fresh tasty breakfast with the fresh

laundry room just across the gym so you can have a productive time spent to work out while wait for

separate to rooms, a laundry area was avaifor use

114) but found that there were many large laundry bins right in front of the window

when we were back in the room it became apparent that we were located above the laundry bins as between 11-12

was given room 118 which is near the laundry and service area

please doubletree, clean the closets where you store fresh hotel towels or have a word with your laundry service

cancellation and no alternative accommodation offered just 1 hour before check in hotel says pet friendly but

there s no mini fridge, no safe box, no laundry bags nor cotton wools/buds

room was pretty noisy, with deliveries being made after 2330 and a laundry trolly rattling along at 0630

our room service meal was not very good and quite expensive!

too impressed with the main restaurant but food in the golf club bar/restaurant was good

in the swimming pool absolute chaos, love kids swimming and having a nice time but they were screaming and

the breakfast was great, varied and tasty

had private party running kids on bikes and kicking football in foyer and chairs and running around the

welcome by reception, everything was spotless, lovely room, nice bar and breakfast

com, its states not car park and no wifi

plenty of parking

laundry facilities: i sent a shirt to be cleaned and the grease stain on the shirt had not been

we enjoyed eating in the restaurant the food was delicious as was the breakfast in the dining room

bar is very small, and for the rest of the house not very upmarket, but there was cold beer and

dinner was great in the bar restaurant too

good location just off a34. friendly staff . very comfortable. good parking.

laundry facilities are advertised but are not offered

pool/gym is in need of love and care -- due a refurb and notices up to indicate that this is about to

pool, steam room and jaccuzi were great, staff very helpful, easy access off the main a34, parking ok, good

no room service option

was initially placed next to a room with shouting and screaming kids

room service due to covid unavailable

... room service. no top up of teas etc, clean cups, toilet rolls

good breakfast with healthy choices

lovely rooms, great staff and delicious breakfast

good hotel breakfast is important to me - and this one shone out above all others

lots of clean towels thanks to out sourced laundry company i suspect

drinks at bar v. expensive

breakfast was really lovely and lots of choice, staff were great.

hotel in the center exceptional staff do friendly and helpful julia on reception and lynn in the bar will return

breakfast was lovely and served in the old bar

hotel has free parking, restaurant on site, bar with big screen and bowling alley also available (half price

great facilities, parking and even two bowling lanes

the room was very nice, free parking for guests and the food was great.

parking a bit tight and it felt a little over priced for the location.

we had a few cocktails in the bar and played bowling

wifi could have been better, wasn t strong enough to hold - kept dropping out

only have 2 ev chargers.

breakfast was just as good

excellent breakfast of above average quality

advertised as pet friendly but wasn t, food wasn t great, especially breakfast