large, high-ceiling rooms, comfy beds, nice little pool, a few minutes walk from a great local grill bar (closes

delightful breakfast terrace and pool area with wonderful views

breakfast was rather simple

ry cold but we liked that), huge breakfast

lovely rooms, comfortable communal spaces, beautiful pool

laundry services weren't available either cause of a dryer issue but was no deal breaker

very expensive laundry service. wasn t clear it s being charged for each item

additional fees for parking and laundry - would be nice if included

i especially liked the variety of food dishes offered at the hotel and spa facilities.

breakfast was really tasty and we ate dinner i think, 4 nights of our stay

breakfast was very good, nothing was too much trouble for staff

the food was excellent, great choice at breakfast and exciting dishes for evening meals

but you could order room service

room on the first day, would have liked a fresh bottle every day as we had to buy water from the spa ( short

good hotel in beautiful surroundings excellent breakfast included in the price, a very pleasant rest from the

nice pool, beautiful region and great restaurant.

so traffic can be a bit of a nightmare at end of the school day when the parents pick up their kids but just

parking off road (as you would expect out in the country

staff were really nice, the pool was awesome, the location very beautiful!

there is plenty space for car parking

wifi not great

advertised as parking included, but it was 'fend for yourself' parking

very helpful staff who helped us find parking nearby and

parking is a pain - trying to find something close to the hotel was challenging (we ended up a few

your way to the hotel was difficult and stressful and parking was a little tricky

despite sharing on a form at arrival, the kitchen needed reminding every day about our vegetarian requirements

the location, the swimming pool, the jacuzzi, the staff, the food.

an amazing infinity pool with jacuzzi, everything spotlessly clean

maintenance scheduling: some maintenance work disrupted the tranquil pool area

cept for one evening where it was just

pool needs cleaning and maintenance.

breakfast could be better.

the same breakfast every day (no variation)

free car parking

nice swimming pool

an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady

the lovely small pool, breakfast included

location for airport transportation, had open kitchen with snacks and breakfast

there was private parking we could use

snack and water in the room. breakfast included in the price. nice staff, big parking.

wifi good

wifi was terrible

wifi reception in room

slow and intermittent wifi

wifi

spa not recommended even at 9/visit

have loved a discounted rate for hotel guests at breakfast or at least a discount for kids

wifi on the 2nd floor wasn't always working properly! a free breakfast would be even better!

location, wifi, cleanliness.

the staff were amazing! the breakfast was really good, and the sea view was my favourite

wifi did not work on any of our devices. staff could only suggest we restart the phone...

wifi was ok and drinks in the bar were quite decent - 2

houses the (suprisingly cheap) restaurant/bar, swimming pool, gaming area and quite a decent gym

also a special mention to erik and juanma on the rooftop bar who gave us great customer service and made us

i absolutely loved pool, sauna and roof terrace

breakfast great; dinner fantastic; building beautiful.

more consistency needed in room service

great buffet breakfast

booked the hotel as it had a pool so that we could take our baby swimming

the wifi access is a bit tricky

we arrived late the first evening and the kitchen was closed, but when we asked where we could go to

amazing room with comfy terrace to relax. stunning views delicious breakfast.

breakfast on christmas day was good

the terrace and honesty bar was a nice touch

perfect service, the staff is very kind. very clean and amazing breakfast! the location is great

once there were no towels due to laundry delay and we got the towels only after i asked if hotel does not have

maid service ok but missed out on item replacements and took laundry when indicated not necessary to save water

fast free wifi, good breakfast, free underground parking, swimming pool.

deck and solarium quiet pool was definitely much more peaceful than the other pool breakfast buffet is

lovely buffet breakfast great swimming pools

location right next to the cathedral on a pedestrian street very helpful staff lovely breakfast well designed

the staff, the location, the room we got. everything was excellent. breakfast was very good.

kindness of staff, great breakfast, everything clean and fresh. in the middle of old city center

hotel is on walk street but some noises comes to room from street and near by bar until midnight

breakfast was excellent - fresh produce, wonderfully presented

very good wifi, very comfortable beds, excellent breakfast and coffee, location is perfect

almost didn t work, just in the bathroom sometimes :( there suppose to be gym on the roof - but it didn t

gym not accessible

no kettle in the room. not very stable wifi in the room. no parking place.

wifi was also slow in the room

was horrendous, loud noises all night long, very dirty, only one outlet, ancient television, no wifi accessibility

maybe a possibility of installing a wifi every 2 floors on the main hall will be perfect for mail and home

is no wifi network in rooms (only on the ground floor)

that i only had one night there!! no wifi

a lounge / bar area , that sadly doesnt function

good wifi and pc available in reception

wifi was very slow and breakfast could have been better.

free wifi in room although not such a good signal, that seemed to be an issue at most hotels

wifi very good

great location, luggage service after check out and nice to have a fridge and a kitchenette

worse than that there is a storeroom directly opposite the room where the laundry is collected anytime between

breakfast was a real treat, with delicious options to suit everyone’s tastes

the rooftop area was comfortable with a plunge pool and operating a well stocked honesty bar and with superb

great location very comfortable and quiet, nice relaxing roof top bar space

beautiful hotel room excellent staff super friendly breakfast outstanding great location honesty bar on roof

missing things in the room, no kettle, no laundry bag, no tissues etc

our room a little noisy at times but we think it was close to laundry door and lift access so possibly due to

great wifi

hotel has everything you d need for a luxurious city break, roof top bar serving excellent food and cocktails

wifi did not work without registering with e-mail

was not working sent two shirts to laundry, returned as expected on the same day but in one shirt there were 2

very clean rooms and pool nice location and good buffet dishes

which was great as i arrived alone by plane and my husband arrived 4 days later by yacht the wifi in the room

poor wifi connection in the room

wifi was very bad, for the price of the room and the name attached to the hotel, i would have

close to beach, restaurants, las canteras boardwalk, markets, laundry. clean, quiet.

laundry was so expensive

breakfast was more than perfect

no pool bar but if that s the only downside ...

breakfast could have been a little better

laundry service ridiculously overpriced (which isn t unusual) however it s possible to use

the housekeeping is very average and the smell of the sheets and towels coming out of the laundry is very bad

the housekeeping is very average and the smell of the sheets and towels coming out of the laundry is very bad

there are no laundry facilities other than those offered by the hotel which are very expensive

free parking too

booked family room with kitchen

wifi works really well

we paid 20 euro extra for a late check out(2 hours longer)

not all rooms are getting wifi, i have got my room changed after 3 days

the kitchen utensils were limited to one bread knife and a soup spoon, two cooking plates but no oven

great staff, excellent localization good same day redelivery laundry service

room service

the breakfast bar had a great selection of food and drinks

the room was very comfortable and spacious i also liked the balcony nice breakfast too the spa area was great

the wifi was a bit temperamental for me.

been changed, we had to ask clean new ones and the bed linen didn t smell like coming from the laundry the

the rooms are nice and comfortable and the little kitchen area is really useful

the wifi in the room on first floor was really bad. we had almost no internet.

not all rooms have a kitchenette just a mini fridge

the room was spacious and had a very basic kitchen included

the gym and pool are suitable for max 2 persons at a time

the wifi is terrible so you need to go to the entrance to use it properly, unfortunately the hall gets

as a plus, on the roof there is a small bar that serves drinks and food, and sitting there at the evening having

quiet, pleasant staff, great rooftop bar with views, small but functional gym, decent breakfast which changed

the gym is small but well equipped and the breakfast is various for both savoury and sweets

daily cleaning and changing laundry and bed linen in

flawless wifi

wifi is great

the wifi was also a bit slow during the day but that's negligible

have really a problem with cleaning regarding the cutlery in the breakfast bar and also the moisture smell in

staff, room service staff (laundry), chamber staff and duty manager were all fabulous, friendly, provided a

wifi in room was poor, but in restaurant and lobby it was very good.

the internet and wifi is a disaster

kitchen (both room service and breakfasts) wasn't very good, in fact the value delivered for the price was

to call the room service for everything

wifi signal was very poor in our room so we couldn't use it properly

room service everyday

wish there was an indoor spa when bad weather

my kids room did not have that smell, hence had to be just unlucky buy not bad at all

used the gym, hadn't realised there was one until i got there, small but useful

24 hours check in free wifi big room location

didn't have any balcony so very difficult to dry the towels and the cloths( and with kids at the beach, there

very nice and plain bar and breakfast cafe serving all day

shops are around, big bus station is near ( direct bus from the airport) staff is very friendly wifi connection

bus station and main bus station, 3 min walk from las canteras beach, simple but delicious breakfast, clean and

room pretty basic with poor view. no laundry cleaning on weekends.mediocre breakfast

otherwise, the pool area is lovely and there is a nice pool bar with a good food choice

great room service

the pool bar food was expensive and disappointing

the pool area the bar the food

bar area was never tended by bar staff, which was shame, it would have been nice to meet friends in

and quiet dark open space within the building, no parking besides the public parking options, the gym is located

lounge bar was not open

gym and no pool so should not have a 4 star rating and for the price charged

gym wasn't great

despite requesting a surprise to mark the occasion, all we received was a brief greeting in the kitchen,

the roof top bar location excellent

good breakfast and wifi

despite corona situation everthing was perfect, from hotel staff and cleaness to breakfact and wifi connection

breakfast was delicious

laundry bill was very dear.

kids playing football outside the hotel and play late night

position and gym were excellent. nice room. professional staff .

good location. nice with gym, even though it s basic you can get a workout in.

location, good wifi, nice staff, beach is in 3 minutes, sta

everything. perfect location. the owners are so nice. great breakfast.

lovely boutique hotel with great breakfast.

a very generous breakfast with great coffee and to boot the staff let us leave our luggage after checkout

did not have breakfast

chose not to eat breakfast but the location was excellent and the staff went out of their way to be helpful

kettle in the room but staff made us lovely teas at the bar downstairs

nice bar and restaurant

at night so maybe its different in the day but there were lots of men hanging around outside the bar across the

wifi a bit in and out

poor breakfast, beds separated, slow wifi

plus no laundry service at hotel

we had a room on the ground floor with personal sunbeds, private area just next to the pool and bars, thank

*varied buffets for breakfast, lunch and dinner + tasty snacks and cocktails at the pool

clean, well organized, nice ocean view and pool area. modern decor, good furniture and lighting.

bottled water in the room was not included and the only way of getting it was by paying at the bar within their

noise from apartment drilling at 9 am and rubbish and laundry trucks coming during the ngt right outside our

nice size swimming pool and great happy hour deals at poolside bar

clean and adults only

at has spa, gym, room service etc does a great breakfast and is only half way up the hill i d puerto rico

about the place is perfect staff restaurant food beautiful chill out bar on roof with great nightly entertainment

food could have been better more fresh fruit for breakfast would have been nice

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold,

location was fine breakfast was dissapointing

open bar very nice touch, can make drinks yourself according your taste.

all the god entertainment was at an late hour so that the kids was to tired to go and see

no iron in room but there are laundry facility s at cost. kettle in room would have been nice.

plenty of parking space

spa and outside gym were ok

facilities - pool, spa, gym, bar, parking, show room

we loved the spa area especially in the afternoons after a day by the pool