breakfast, beds

friendly staff, lovely breakfast, great value

staff was very human friendly and pet friendly :) me and my cat enjoyed 2 nights there, they have a green space

they even let me take my small dogs into the bar area, a must during this heat

through the hotel is pet friendly, it is not that much friendly

don t have a laundry service

rooms, cold ac, comfortable bed, fast wifi, free cappuccinos and tea

clean and comfortable beds, parking and ev charger

it has a free parking and a lidl just outside

to find - good for parking - good for access to getafe and central madrid - room very

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

was no bar open in the day due to renovation which is ok but they should inform as we arrived but couldn

bar and restaurant were closed, disappointing when you arrive late and need to eat

supermarket, restaurants and a public outdoor pool across the road

wifi wasn t good and the door wasn t firm as it kept moving when the wind hit it which was

laundry service is extremely expensive.

safe parking

very poor hotel, ac can t be adjusted by us, bar service very poor too

excellent locations for drivers. easy and free of charge parking.

good breakfast, friendly staff, good ac in the rooms and there is even a fitness center

comfortable car parking under the room

nights stay without wifi,i informed them but management was couldn't fix the wifi for my room,very disappointed

are dated, old furniture, bed and pillows where stone hard, wifi didn t work most of the time or reception of

not very versatile choices and our kids left still

breakfast is better, but still i would pass on using it next time

the best here is that you have a parking spot, the worst is if you don t have a car, it s gonna be a little

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have

it's a bit of a find being on the main road yet having gardens and a pool

the bar closes too early.

the bar and restaurant did not open till 19

there was a cafe within the hotel in addition to laundry facilities

there is also a laundry service, which we used

we truly appreciated the on-site laundry facilities as we were on the move pretty often for a month long trip

like the lounge room, the fact you didn t need detergent to do your laundry and the ac was perfect for june

you can wash your laundry downstairs on a coin operated machine

parking was an issue as it was santa semana full of people in the mall

free parking. 15 into centre of madrid in uber.

staffs, very good location with many shops and restaurants, free parking, fantastic balcony and view, large

parking for the hotel is separate but i had the last available spot which took me quite some effort

the hotel has a bar but i haven t seen it opened

at first night of stay laundry staff was so loud we could not sleep

the staff were very friendly and the breakfast although quite limited was still ok

staff were lovely & although a small bar area it was adequate & the breakfast which was included was great

sofa bed was prepared for kids in advance for our arrival

excellent all round plus free parking

pet friendly. nice food 24 hours

not enough parking space

easy access and pet friendly.

the bar food wasn't that great, but just ok.

location, breakfast & bar, parking

private garage parking

also great wifi, comfy bed and free parking

the only thing i would rate slightly lower was the breakfast i would give it 4 out of 5

girl behind the bar was friendly and helpful

there is free parking at the hotel

weak wifi strength due to our room location

pool, gym, kids play area

room was comfy for two kids aged 15 and 11 yo

my kids couldn't watch tv, because it was on spanish programm

it was clean and the breakfast was fine

wifi is very poor

great budget hotel with wifi and underground parking included.

good breakfast

receptionist elena very pleasant, helpful and informative, parking ok seemed safe, wifi good

free parking and good transport connections

lots of parking

breakfast is not wildly varied but it has good options for all

- there was a team of very young kids (8-12 years old

of the facilities like breakfast & room service and underground parking are quite expensive

the beds were comfortable, but the pillows are for kids

the beds were comfortable, but the pillows are for kids

- there was a team of very young kids (8-12 years old

needs repairs, dated. wifi stopped working several times.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

lovely themed rooms very nice continental breakfast.

if you are from the uk please note that breakfast is continental and not a cooked breakfast, though it was

good wifi signal and television

thing about the hotel was good, breakfast was sufficient and staff were very helpful

the continental breakfast was stunning, so much abundance and variety of quality comestibles, set us up for

wish the hotel had a laundry room

the breakfast was good value for the money. the wifi was always available and fast.

the wifi is horrific, and the window is completely closed. no fresh air can enter into the room.

restaurant is inside the hotel, but it is not part of the hotel, so i had to pay extra for room service

noisy room just above the bar in the evening and the breakfast room in the morning

there's gym and turkish bath included

there is a gym and a small spa which allowed to relax

in the evening, the tall guy at the reception didn't know if there was a swimming pool in the area, saying he

no tea and coffee/kettle in room/ only water in mini bar, bar not open spa not open.

the snacks that came with the drinks we had at the bar were a small meal in themselves

no bag for laundry, only given on request

cheaper breakfast options at the bar downstairs and nearby if you don't want buffet breakfast

free wifi

- free wifi but it does not

we can t order the kids menu from the restaurant to the room, even we have a dining table there

food and drink available readily in bar area

very clean, very pleasant, comfortable bed, parking spot.

wifi was not working

free parking

clean room, good parking, good wifi

shout out to the bar man who was amazing and hilarious

nice prices in the hotel bar, bar opened till 23,00

wifi was great.

old furniture, only one chaire in the room, coffee in the bar is fair, expensive parquing

wifi is very good 20 down and 10 up last time i speed tested

when i first arrived, the wifi didn't work at all, but they fixed it instantly and it was then very good and

very good / fast wifi connection

very close to metro station. clean rooms. good wifi. kind and fast personnel

3 negatives for me: - wifi is just missing - the airconditioner has a problem with the heat, i do not like the

wifi worked well

self serve laundry and super market in few metres of hotel

also my laundry bag looked like a mouse had chewed it

i loved that there where two room one for the parents and the other for kids

wifi is good

is a mini bar in the room

good car parking facilities

was carpeted, which in turn makes rooms stinky (this is a pet friendly hotel)

freshness of the breakfast. very friendly and helpful staff.

locatie, easy acces to metro to madrid goodwill breakfast.

they have a lot of parking slots but is also very easy to park on the street in front of the hotel

having books instead of a bar is already building a calm environment and relaxing is much easier

good & polite staff, big, clean, nicely furnished rooms, proper air conditioning & wifi

the wifi internet sometime had a intermittent issue.

was a bar restaurant attached to the hotel where breakfast was served (if you weren't having the more

room service and friendly and helpfull reception staff

great price as continental breakfast included

place looks well maintained and no issue with parking

stay was good apart from the 2 days that they had the wifi down.

hotel is perfect for our needs,, the rooms are great the bar area pleasant and the staff are very friendly,

all ... clean, calm, good staff, secured and free parking.

thought there was supposed to be a laundry room so i can do my own laundry, but there wasn't

laundry next door and restaurants all around was a plus

hotel is uncomfortable, smell bad like a cigarette un the whole room, if you travel with kids, the extra bed

the hotel hasn t been well upkept / maintained - especially the gym

wifi was very difficult to access required login from social network.

the room service was good and staff very friendly

rooms were well-kept and the room service was amazing

the breakfast was also delightful

not go to restaurant with the dog, if it s pet friendly it should be friendly in all the facilities as well

poor wifi connection, you keep losing connection between time to time

the laundry is pricey.

downfall to the hotel would be no iron and iron board, they provide a laundry service with a charge but i love

gym facilities - only 2 stationary bikes and a treadmill in a small closed room.

gym - sorry,

small bar with tapas available if you don't want to travel into city

the bar is small and the bartender should be more proactive. some rooms are very small.

breakfast was very tasty and had many options including fresh fruit, staff was super friendly,

the breakfast team couldn't have done more to make us feel comfortable; very accommodating and very

hotel very good services bar and cafe

the room was spacious, the temperature in the room was great, the breakfast was good enough and the food at

friendly and kind staff, comfortable and quiet rooms, superb breakfast buffet.

wifi is terrible food is subpar nothing around the hotel

service was excellent. reception, swimming pool and restaurant staff.

great breakfast, pool facility, located close to public transport and amenities and local

river view,pet,

access to wifi and computer for printing boarding g passes and checking in to flights

internet lousy. rooftop bar area no lights at night. unsafe.

i was charged for 2 drinks from the minibar i didn't even use and wifi was only free in the lobby which was a

night room service

key of the safe most hotels have number lock type there was no grid box in the shower to put my bar of soap

high additional costs, parking is extremely expensive, laundry.

the 24/7 room service and mini bar was a nice bonus

great service and pool area and rooftop bar was great

the pool was refreshing, and cabanas and loungers were plenty for all and nicely laid out in the garden

the room service is not free.

facilities very good, breakfast had good choice, range of food and quality

wifi

astonishing view on the roofs of the city, convenient location, cafe with good coffee, good wifi, generous

staff were very friendly and helpful, including the bar tender who was just lovely to my son and i

sebastion at the snack bar /bar was attentive and pleasant

didn't receive a response to my email regarding possible issues with laundry following the insect bites i

laundry was efficient and quick as well

the bed is good. and the laundry service is very good.

the laundry service was exceptional - i had several shirts, t-shirts and trousers to be dry-cleaned

we did the laundry service and all of our items came back cleaned and pressed perfectly

free wifi and good water supply, just what we needed

courteous and very helpful staff. room service food menu.

was terrible, room service is contracted out, stone cold food delivered in jam jars 1

breakfast was phenomenal. very helpful staff. quiet room as requested. no problem with wifi.

use an outside firm for room service at night

expensive laundry service.

next day laundry service much appreciated

bring your own toiletries and laundry bags

8am no bread for toast , no plain yoghurt left reception did not understand that i didn t want laundry delivered

antiquated shower arrangement. very few facilities in hotel- eg no laundry facility

laundry service performed poorly

the laundry service was quick and left the clothes smelling lovely

didn t have laundry shop nearby

i asked to borrow an iron and they also don t allow that, they do however have laundry service in which

fabulous breakfast and supper

very good bed and excellent breakfast. the 3rd time i stay in madrid in this hotel.

free on site parking, spacious room, friendly staff and good location 30 second walk from a bus stop that takes

was literally in the middle of nowhere and no bar or leisure around

the breakfast was great plentiful and satisfying, with everything you need to keep you full from

apart from excellent breakfast no dining options

gym has basics dumbells, cycle, treadmill, elyptic

wifi unstable.

we got our room on the mansard roof., it was smoky. slow wifi, but manageable.

location friendly and helpful staff very clean nice bathroom area with privacy door great breakfast buffet the

superb breakfast, delicious tomato bread, friendly staff, great with kids.

breakfast food was always fresh and being restocked even 20 minutes before breakfast ended

the wifi connexion prevented me from using some social apps

the breakfast was delicious and the location was perfect.

no spa :)

lovely breakfast

close the bar and restaurant friday to sunday

no restaurant or assistance in organising takeaway food no bar

premium wifi was not premium at all (10mbps)

a bar would have been nice, but there was a mini bar in the room and vending machines with hot and

restaurant/bar is closed, no room service despite it being advertised on marketing material in the room

also, there's a coin-op laundry which is just a 3 minute walk away

chromecast on the tv was a bit patchy with linking to the phone and at some points internet wifi did seem to

i liked the building, location, and that has a gym, terrace, and pool.

the bunk bed had less security for smaller kids, and unfortunately, my young one fell down the upper bed onto

bar food and drinks were great

metro station, laundry, supermarkets, restaurants near hotel

e: laundry on a clothesline)

pool area was very clean and the sun loungers were very comfortable

swimming pool is little more than paddling pool for kids to be honest

low wifi connection at 11 foor

only thing to mention is the lack of breakfast options if you don't want to spend 20 a head (kids eat free)

by itself the whole night, and at 11:05 the manager almost broke the door to tell me andfamily w kids to get

the wifi was very good

wifi was an issue

wifi connection was not easy to access and i gave up - my fault that i did not ask the reception to

glasses were dirty there was small hair on the bed, the pillow had yellow marks ac wasn't working wifi wasn't

there was no free tea or coffee in the morning and they do not offer a laundry service

don't do laundry or have a laundry facility

hotel has no laundry facilities at all; not even an iron

didn t contain any info, nor bar fridge, tea/coffee facilities, complimentary water, and no laundry service

they didn t fix it and told me oh it s the laundry s fault