excellent hotel pool closed because of covid but still a great stay

quiet, comfy bed, spa facilities were amazing, lovely bar and various outside seating areas, great food both

and had intermittent wifi at times which is not really good enough in a nice hotel

th room service for towels etc

plenty of parking space

abandoned laundry carts, room service trays, bottles, glasses and rubbish litter the corridors

its own chapel the hotel its self is amazingly beautiful spa and pool facilities are great good breakfast would

upgraded to a lovely room in the main old mansion. excellent pool and spa facilities.

wasn't any information in the room about things like breakfast, wifi, pool etc, which would have been helpful

another positive point goes to the gym

room was right by where the skip was and the laundry vans were there at 8am in the morning

eg no laundry service in house but staff helped to find an alternative

lovely room, lovely views, easy check in, excellent parking

very quiet location ,secure parking for cars ,friendly staff ,very goobd breakfast

everything from the hotel, rooms and staff. very good quality breakfast.

very comfortable rooms, excellent restaurant and bar areas

drinks pricey bar shut at 11pm

breakfast was excellent and the location suited us fine as we were travelling south from scotland

ordered room service, which was

could have been more information within room regarding breakfast times, check out and room

no laundry facilities

com don t tell you what the cost will be for a pet and there was an error in what we were charged which had

well catered for all pets included

room service tried to unlock the door whilst me and my partner were in bed, which was such an

wifi is very good, gym included, staff are very helpful and food is reasonably priced, free parking

no laundry service, no food service, the bed was cracked in the middle

the hotel should provide laundry services , this was the only issue i had . thanks

kitchen closes at 21

there was a 7 charge for hotel guests to use the ev chargers so i opted not to use them

restaurant and bar very nice indeed

inside the hotel ,the public toilets inside the hotel were like home from home ,drinks at the bar were reasonably

easy wifi

early check in very comfy room

wifi was bad.almost no coverage and bad speed.

wifi slow had to switch it off and use 4g. no water in the room. kettle too small.

out in the end as no one came back to clear plate for 40 mins after finishing main course - no laundry service

lovely room, friendly staff, huge towels, nice bar area.

delicious breakfast, would stay again

free wifi

room service menu could have had a couple more items added

the bedding had odd stains laundry firm need to check this

free parking

wifi not the best

road parking in rear private car park

we ate in the hotel, bar meals, restaurant meals and had a delicious breakfast too

was very good and bed was comfortable bar was great for relaxing

wasn't aware there was a charge for swimming pool until arriving

i didn't get a chance to try the wifi so can't comment

the health club is great, with small gym, pool, jacuzzi, sauna etc

no room service as advertised on their website

poor standard, room out dated, smelt , dirty laundry in corridor

in three days of staying in the hotel there was no room service to clean, change the bedding or even make the

no room service, keep people out of your room and good one way system

had a problem with the wifi on 3rd floor

skip the set menu and order room service

we had been traveling for several days and had hoped to find some laundry facilities nearby but none available

lots of noise very early (before 7am) of laundry trolleys careering past the window

the bedroom was a bit squished with the 2 kids.

very clean rooms nice and warm great pool gym and spa very nice staff

bed and pillows, ordered room service for breakfast delivered on time, on arrival was offered a room on ground

to cancel the trip, was looking forward to staying there as in previous years i had helped the laundry delivery

found some dirty laundry under sofa bed on arrivalud83eudd28

fuss free staff that allowed us an early check in at no extra cost.

the television was not connecting to wifi

conveniently located there is a bar and restaurant but there is also an excellent harvesters right next door

laundry van loading / unloading directly outside our window early on saturday morning was

hotel - amazing pool and spa area

the hydrotherapy pool didn t work, the fruit at break fast was frozen, no parking near the room, a walk from

breakfast was fabulous

i am being super picky but the pool could have been a bit warmer.

also at 7am on saturday 04/05/19 we were awoken by the laundry trolleys being dragged up and down a footpath

6am laundry collection

also if you have a room close to the laundry room be prepared to be woken up very early as the staff talk

fold-up beds, boxes, laundry bags and cleaning equipment were all in full view and ugly

hallways were crammed with laundry bins and stacks of clean sheets, making it seem very untidy

the creakiness of the floors and the fact that i was adjacent to the laundry room meant for a noisy early

perhaps unfortunate our room was next to cleaner s cubby where laundry and services were located maybe

we were in room on top floor ndxt to the laundry, would request differe nt room next time.

breakfast available told us to use local cafe room next to ours was a laundry room ,got woken up both mornings

the room was next to a laundry room

there was no clean pillow cases for us as the laundry person had not been to the hotel yet so we had to shared

i feel sorry for them having to live there without kitchen / laundry facilities

plenty of room to park a vehicle with a trailer/large van

gym facility's and sauna and steam room

could do with room service and meals .

we were next to the laundry room

kids friendly property

the breakfast and dinner is amazing

the ev charging point was a bonus

very minor point was that i struggled to get onto your wifi to be told when we left that i was trying the wrong

lovely hotel, great rooms, very peaceful hotel. we had room service and the food was excellent.

parking at the door for disabled user

the gym was definitely top class

a bigger pool

there is olenty of parking and it is set in quiet lovely grounds

anyone) on check-in receptionist failed to authorise payment card so unable to order drinks or room service-

everything about the hotel was exceptional apart from not enough ev chargers

nice and relaxed staff very attentive good parking and friendly atmosphere

parking was easy and convenient and there was outside seating to enjoy the weather

entrance fire and bar restaurant was beautiful and the food was amazing- the lamb rump melted in my mouth

great wifi, food and friendly staff. comfortable and clean accommodation

car parking spaces where a bit hard to get out of but no fault of the hotel

lovely staff. nice food. free wifi. pet friendly.

parking on site wasn t available but i found a free car park nearby.

room service available

our room was next to the service room where all the laundry was kept and there was a stench emanating from that

range of food for breakfast options is very good, i had the full cooked breakfast which was cooked perfectly

plenty of parking close to the hotel

cleanliness, lots of pillows. room service, location, facilities etc

quality of room service food was first rate

parking, check-in, room, restaurant, breakfast, check-out, all great

character property with great parking and garden

not long after arriving we were a bit hungry but didn t need a big meal, and as the room service choice was

delicious bar meals and cheerful, courteous and helpful staff

the wifi was poor

333 noisy with laundry vans loading at 6

original room we were put in was near the laundry and very noisy but when we asked they moved us and the room

they were moving big trolleys of dirty laundry from 07:30 which made a terrible noise and

only minor issue was that our room was opposite the laundry bins outside which gave us an early morning wake up

first room 428 was very dark and possible noise from laundry area, i asked to change rooms and eventually upgraded

laundry piled up in corridor both days

accessible entrance via the lift the corridor and exit was always blocked by mounds of dirty laundry bags

really a major problem, but the parking near the hotel seemed always full and the overflow car park was accessed

location and lots of parking space

nice quiet location 2, excellent wifi 3, friendly staff 4, would stay again 5, don't charge for cancellations

was clean but had that 'bleached to death' aroma which is synonymous with hotels with outdated laundry methods

seemed to be a laundry room adjacent to my room, and i could here washing machines or something spinning which

the little touches like being able to order milk and cookies and mini white robes for the kids with vip on the

the swimming pool was lovely too

the staff were lovely and the pool/spa brilliant

everything was fab- spa was great, super easy room service facilities and breakfast was lovely

reception can be busy - sometimes needs more staff bar staff can be slow to serve

pool amazing

the spa facilities were spot on and we enjoyed an excellent afternoon tea during our stay which was

i couldn't connect to wifi in my room and the tv didn't work

maybe we were over the kitchen

also, no room service after 9pm; i d arrived quite late so didn t have time to eat in the restaurant

the room service was excellent for breakfast, the bar staff and drinks were excellent and

the room was clean and comfortable and the breakfast in the morning was delicious

just where we needed it to be, up from the golf club where we'd attended a wedding

advice: hide the laundry bins in carpark at all times , it ruined the look on arrival

cleanliness was poor, used laundry in hallways. room was poor

3, 5 tray charge for room service

there is ample car parking , the route to and from the hotel entrance is only possible on foot via many steps

loved the outdoor pool

long minutes for our deserts to arrive whilst the chef and kitchen people were busy unloading laundry from a

one towel was badly worn one breakfast returned as cold bales of clean laundry blocking access to our

great staff, comfortable loads of parking

no wifi code written anywhere - ended up using mobile hotspot- shame it wasn't clear anywhere

breakfast was very good, the staff were very lovely and welcoming i loved that they all made a fuss

we had room service breakfast for an additional 5 per room tray charge and it was lovely and hot with

no streaming, no free wifi - tvs are older smart tvs but not internet connected

no menus, bar & restaurant hours, checkout time, room service, pet restrictions, nothing

wifi problematic, infrastructure and server issue, could have been handled better.

the kitchen had everything we need for family meals, with a large dining table

dirty laundry laying everywhere as well as dirty plates (room service) broken lift button (safety

and laundry bedsheets and towels are on the floor near lift whole

food -restaurant and bar were amazingly, location - close to everything but felt like we were in the countryside

tried to order room service for over 20 minutes but phone was not answered

wifi was weak