wifi was virtually non existent in my room

everything about the hotel was exceptional apart from not enough ev chargers

free secure parking

nice and relaxed staff very attentive good parking and friendly atmosphere

choice of continental and cooked for breakfast, meets everyone needs

location for my visit to wilmslow with lots of parking available

size and amenities within, free wifi was excellent as worked

window looked straight into kitchen/staff door and carpark

parking onsite felt very safe and the restaurant/bar was very welcoming

shut the kitchen early one night and couldn t serve us food 15 mins before they weee due to

dirty laundry laying everywhere as well as dirty plates (room service) broken lift button (safety

and laundry bedsheets and towels are on the floor near lift whole

ate dinner in restaurant which serves food until 9:30pm and there was also a 24 hour room service menu

we arrived late around 3

room service staff (a lady) at the end of the phone were extremely friendly & polite

333 noisy with laundry vans loading at 6

first room 428 was very dark and possible noise from laundry area, i asked to change rooms and eventually upgraded

they were moving big trolleys of dirty laundry from 07:30 which made a terrible noise and

bed, blinds did not cover windows in bedroom allowing light into room, laundry and tray containing waste food

view from the bedroom looked out on to trolleys full of dirty laundry

itself has recently changed ownership and is currently being refurbished, so the restaurant and bar etc is

facilities:- times of the spa or restaurants no phone to contact reception for anything or room service

clean room and good parking

lovely clean hotel . food was superb . bar staff were lovely

room service never answered after half hour of trying so had to rush to get ready and down to

laundry was located next to room in the hall

on a lengthy trip and needed laundry service and this was not available

standard rooms are small and down quite run down and busy with laundry carts/rubbish piles corridors

an early flight so arrived hotel at around 10am but surprisingly the lady at the reception allowed us

had to download an app and pay for us and the kids

noise from amount of people in and out of hotel and staff member in the laundry room woke me up earlier than

there were noises going on all night- possibly from elevator and laundry room close by the room

constant noise all night from the kitchen extract system and the laundry below us

we could hear water gushing all night, don t know if we were next to the laundry.

helpful staff, great free shuttle service, good wifi, spacious rooms

to the laundry company being late in dropping off the towels and bedding for the whole hotel

room was right near the outdoor area where laundry is kept, very

directly next to the laundry, constant noise, staff talking laughing chatting every 45 mins between 7pm-9pm

from house keeping staff banging a laundry storage door right next to room

beds; free shuttle service to and from airport; large tv in room; free wifi; close to

not sure what laundry detergent you used but it didn't smell very nice unless it was the pillows just need

hotel room was beautiful, kids loved it looking into the runway

room service prompt and food quality excellant

wifi could be improved, it was slow and could not watch what i wanted.

friendly staff the facilities the easiest of check ins and express check out and the spa and pool

could do with a laundry

good sockets for recharging, good wifi

new hotel with on site restaurant, easy walk with 3 kids to terminal for early check

location is very closed to terminal 2. gym is good. comfortable bed/pillow.

the bar was really busy and loud so not somewhere i could take my kids for dinner and room service was limited

allergic to laundry powders

room service ( i had a cheeseburger) was a bit dry

room comfortable and great bed for kids

pleasant and helpful then we got to our room it was a good size the bed was very comfy and the kids slept

staff bar area big room

were put in 709 next door to the laundry room and was very noisy early in the morning causing

was next to a laundry room and the noise was quite loud through the night of staff in and out of the room and

no wasted space or plastics or laundry

early check in, arrived at 14:15 and was asked to sit and wait until 15:00

they do allow you to drop bags off and you can early check in for a fee

i can only presume was a laundry delivery as it sounded like metal cages rattling very early in the morning

given a room with an unclean bathroom with towels on the floor and dirty laundry when we came to the room at 1

it was located next to the laundry room and the delivery doors outside

ud83dude29 the noise banging the laundry baskets

room, bar and restaurant service excellent

in the shower, breakfast, dinner, friendliness of staff, corners to sit and do some work, good wifi

the bar room is marvellous and quite unique, we had a lovely stay and will return

the lovely dining restaurant and bar area was spoiled by music that felt too loud, imposing and rather awful

car park was a little compact but had plenty of parking spaces.

great location with onsite parking

pool is good sized and kids enjoyed it

stayed again probably wouldn't go for breakfast option, but would buy straight from bar menu as available for

nice stay, clean, modern and spacious rooms. would definitely recommend. good parking and wifi.

on site food at bar could be better although very reasonable price.

from room service, there didn t seem to be a way to buy a drink at 22

laundry piled up in corridor both days

accessible entrance via the lift the corridor and exit was always blocked by mounds of dirty laundry bags

were only too happy to help and really knowledgeable about the area too, we had a drink at the bar and sat

very friendly staff. nice breakfast. clean rooms

the grounds and car parking were wonderful

not connect to hotel wifi from bedroom 6, strong wifi signal but just did not work

food,great staff,great room only issue was wifi very slow i had to use my 4g but other than that great,this was

) and it was pretty noisy with kids doing what kids do i

left too early for our flight to partake in the breakfast, however the bar staff was nice and welcoming

very smiley and friendly polite food excellent bed comfy bar had good atmosphere what more could you want would

advice: hide the laundry bins in carpark at all times , it ruined the look on arrival

cleanliness was poor, used laundry in hallways. room was poor

the spa facilities and treatments simply amazing

with kids and then told they couldn't go in the pools because you have to book

went the extra mile leaving us with a welcome mini cakes in our room and the bed decorated with petals

no wifi in the bedroom

stayed quite a few times here. first time i had trouble connecting to wifi.

room service is cash only

no room service available

located for my needs, the staff were polite and professional, secure parking, reasonably priced bar and a good

my only negative would be that the residents bar was not open after the function ended.

i was kept awake from 10pm - 5pm with kids crying, talking and singing

was two thirds of the price of the recommended taxi by hotel and this was after midnight and our kids were so

parking free wifi excellent en suite facilities professional & friendly staff room spotless fan in

no room service, bed not made, towels not changed

did not know in advance that the spa treatments are actually separate from the hotel, so make sure you book in

plenty of car parking

shame the spacious bar was empty

i use temple spa products so was pleased that this hotel also use these products in their rooms and spa

isn t a complaint, but i wish someone had said something about the parking at the back of the building

good wifi location as good for didsbury high street

good wifi connection in room

room service was fab - we'd been out all day so fancied chilling out in front of the football and

location, very comfortable bed, helpful staff, clean room, fabulous breakfast and room service was a bonus

we took a drink in the bar / sitting room area before heading out to dinner

was clean but had that 'bleached to death' aroma which is synonymous with hotels with outdated laundry methods

seemed to be a laundry room adjacent to my room, and i could here washing machines or something spinning which

great room with sofa and good bathroom great welcome at the spa and aquafit! very friendly

thought it would have been better if there were instructions on how to use room service and the coffee

excellent spa and gym

these should be checked (both sides), before placing in rooms by the laundry and other staff

there are no gyms, laundry and other facilities.

the bar and breakfast area were very clean and stayed open later than stated

the tv i could stream my phone to, free included wifi

big beds easy to get kids in and out

spa/gym/pool on site, excellent breakfast included with room rate

pool amazing

my husband and i loved the pool ,the room was clean ,bathrooms clean and lovely shampoos

gym is good and the spa facilities are 5 star

hard to get through to reception from the room to order food and room service

always if possible book the lodge which is a separate house with fully fitted kitchen, lounge, dining area,

overall great night away from the kids

good wifi signal nice breakfast although as delivered to room it was a little

the kitchen had everything we need for family meals, with a large dining table

wife and i got there early for a first getaway in over 3 years after having kids

laundry facilities

self service laundry available on weekdays

clean with self-serve laundry to purchase on site

cheap option for washing and drying laundry

there are also responsible priced laundry facilities

fold-up beds, boxes, laundry bags and cleaning equipment were all in full view and ugly

also if you have a room close to the laundry room be prepared to be woken up very early as the staff talk

hallways were crammed with laundry bins and stacks of clean sheets, making it seem very untidy

6am laundry collection

we were woken early the next morning by laundry trucks stopping right outside the window

laundry smelt clean and bed was comfortable

great, free laundry services also

free laundry facilities great

we travelled with a baby, and there is an onsite laundry which would come in handy if required

has accessible gym and laundry room

room service was fast and food was exceptional

the room service charge to bring to your room seemed quite expensive in my opinion.

still a good choice breakfast and good room service

the breakfast is amazing

room service only til 10:30pm

reception, bar and restaurant staff and room service

free mini bar football pitch on top floor hit with the kids easy walk to town and stadium

complimentary room upgrade, room service, view & staff were lovely

all round great experience for both myself and the kids

the room service menu wasn t great. no deserts just panini

saw room cleaner using laundry towels wrapped around mop which is not their intended purpose

they tried to give me a dirty laundry cart for my baby to sleep in

without laundry service

could have done with another towel but understand this is budget so keeping down laundry costs.

table and table football for kids & very budget friendly buffet breakfast

the wardrobe had just one shelf which had laundry bags & an iron on

no slippers also, laundry was expensive, location little far from

limited choice of child friendly food for room service

wifi wasn t very good, it kept kicking us off and we struggled to connect our phones to the tv

robes in the room which is listed on the internet, also room service menu on the tv and not in room which is a

car park with laundry trucks early in the morning

in reality we were on the first floor overlooking the car park on laundry collection day

bed and pillows were very very comfortable and the breakfast quite adequate

great staff, comfortable bed and excellent free breakfast

good hotel room service amazing food good quality service staff very attentive

no laundry service, very expensive 3rd party service that replaces it.

i also liked the option of not having housekeeping for 2 nights of our stay to save on laundry and cleaning

room we stayed in was above the laundry room so was very noisy

central location,cleanliness, comfortable bed and clean laundry.

that there was a laundry service but this was not correct and no washing machines on site

no laundry bag, no fridge in the room

location early check in late check out breakfast bar/restaurant

flight arrived late, in the early hours, so we decided to order a pizza from the room service menu

was good , bar and restaurant staff were excellent, in fact all the staff were very polite and helpful

we did ask room service for a change of bedding but they only made it which was a-bit upsetting

early check in restricted us to a room with disabled bathroom

the breakfast was very good with many options

made so welcome on arrival gorgeous receptionist who was so helpful we requested a late check out which was no

room and breakfast were both excellent

comfy bed and very handy location, amazing breakfast!

lastly,some of the pillows had the damp smell of undried laundry

i think it maybe got mixed up with the laundry

helpful, the room was ideal for a night's stay and had hairdryer and iron which impressed me, room service was

location, close to everything, clean, comfortable, room service

bar prices not too silly