if u are doing the camino then hand wash or find a laundry place. cant make a cuppa

the wifi system has a problem and lacks any security

the hotel is beautiful, clean, spacious and they have nice play areas for kids

reading materials, different styled chairs to several quaint children s plays areas that small kids would

the room service is quite expensive

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat

it and it felt like they were the owners and had an investment in the local community (the bar was full and

restaurant could have been open, bar was closed when we got back

had a restaurant and bar on site.

the hotel has a cosy restaurant with a good look as well as a nice bar area

situation and parking facilities are excellent the property is situated in amongst vineyards

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for

plenty of car parking

free parking is a plus as well

easy, onsite parking

a pool would be amazing but the sea is close

secure parking

room, large safe) 6) good price-quality ratio (78 euro / 2 people / day, bb in june 2021) 7) free parking in

the smell is too strong, it reminds me of the smell around an indoor swimming pool

great wine the staff is great, especially carla was fantastic very quiet relaxing night parking on

no laundry service, if that matters to you.

swimming/jacuzzi pools good, but not necessarily the main attraction for ourselves

rooms were clean and spacious and the daily supply of bottled water was a nice touch

the massage at their spa was exceptional

breakfast and nice room

went off a couple of times which affected the wifi

our visit was out of season; the parking is off-street, not enclosed, and

parking spaces available

parking at the house

style, the bed and bed linen, location, easy adgang and parking, breakfast

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

excellent breakfast outside

there is also a wonderful swimming pool

nice views, big gardens, nice pool, great breakfast, nice interior

the bed was extremely comfortable and breakfast was delicious

i wish they had a better room service selection

terrace was perfect for us on easter monday as we could cook a little dinner and run a load of laundry

very rural setting on the edge of a village but very good bar in the village

found out at the property that we had to pay extra 6 eur to use the kitchen, and this was not stated in our

well managed and clean with communal kitchen area with access to making hot drinks / cold drinks

i liked the kitchen and a very nice breakfast

they don't have some of the advertised features such as no laundry, no restaurant, and the spa that was advertised

the surrounding is magnificent, the breakfast was simple but enough and the staff are extremely friendly

parking is secure

breakfast was very good lots of variation

big room with balcony; old world spa atmosphere; the steak.

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

and the breakfast

the room service hamburger was delicious as were the little extra touches you d expect from this

breakfast was the best i ve ever had

bigger parasols in the outside bar area, too far from town to walk

they laughed at us when we asked if they offered some sort of laundry service

gym was not a gym, just a grubby room with broken exercise equipment

pool outside is looking green!

the gym could have an upgrade if you're looking for a good sport session

the gym to be open and accessible during our stay.

also has laundry

beds were a little bit firm, no ironing in room but a spotlessly clean laundry room available

the availability of a laundry room was unexpected and useful

there was a family who let their kids run about until 10

very handy for the amusement park if you have kids - but not close as to be intrusive

peaceful, friendly, comfortable, great value, secure parking, superb setting

free safe parking

the location has free parking and is not in the city center (why it is quiet and serene) and there is a ten

nice outdoor seating area and free parking directly at the hotel

we enjoyed diner and breakfast at the hotel, all very tasty

we wanted a hotel with a coin laundry this did not

the laundry van was very loud monday morning waking us very early

laundry service is very good and quick

guest coin laundry

good air-conditioned gym

garage charges are high 25 per night as was laundry service

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

big room; great staff; excellent room service and really nice location

excellent location, kind friendly staff pet friendly all made to feel very welcome

no laundry services daily. limited staff at the desk for help during evenings

place to dry your laundry

parking, pet friendly, very clean and comfy

but, i understand why it was so and overall the staff, comfort, parking and pet friendly approach left a good

i ask the front desk the night i checked in why the wifi was so bad i was told to i should just except the why

wifi was very hit and miss throughout hotel

and people with kids next to our room were very loud

room service time

the hotel bases its reputation on the location and the amenities are quite poor - for example the gym is of the

great views, comfortable room , convenient parking

there js no iron! only by payment at laundry

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

laundry services very expensive

would have found it useful to have an iron in the room as laundry costs very expensive .

wifi couldn't be connected to

were told the bar and restaurant closed at 10

a bonus is the restaurant bar downstairs

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly

tapas bar was awesome - food extraordinarily tasty

they have their own bar and restaurant downstairs

wifi never worked in my room

the mattresses need replacement for all 4 beds we had. the wifi doesn't reach room 402

there were also kids making a racket at 6am

wifi (first world problem) small room poor amenities (broken tap ware) very noisy as opposite

to the beaches, restaurants were close by 10-15 mins walk, friendly and helpful staff and the wifi worked well

pili even did our laundry for us

bar staff were kind even when we wanted a drink late into the

we were given laundry facilities (washing m,achine) and lourda didn't accept any payment for this

breakfast can be better. no parking places at the beach during the hot weather.

kitchen had large fridge, gas hobs, toaster, microwave

location, the facilities, the parking, the garden with the ocean view

lourdes was supernice and explained everything very well, there was a nice kitchen to use and amazing chill

similarly with the laundry

wifi also excellent

breakfast, staff was friendly with us and the kids and helpful at all times

wifi signal wasn t very strong.

the bar serves lighter food from the restaurant that is just as good, rather cheaper

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

the pool area, gym & spa (paid separately but fantastic

i think the room service could have been better.

good bar and ate in restaurant on first night

faculties were top notch especially the gym and spa, the best l have ever been too

we wanted room service but most of the menu was not available because they didn t have the ingredients

well, have had better the 150 euro supplement for the dog is absurd in comparison to all other pet friendly

the gym is tiny, as is the pool

really what i didn't like but just some thoughts to consider: cooked breakfast component - not done that well,

breakfast

a perfect stop with safe, private parking in the quiet countryside after disembarking from the ferry in santander

got our arrival time wrong so we had to wait to get in, forgot to give us wifi code and forgot to open gate on

great alternative to trying to find a place with parking in the heart of san sebastian

while with us it was brought by the host from the kitchen

would have been nice having a little kitchenette in there with a little fridge and kettle but it wasn t a

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things

all. breakfast special the service from ms. zurine

lots of parking and although we missed the evening food the breakfast was good

lots of parking and felt safe

great location, very clean, nice bar restaurant and helpful staff

very clean fluffy white towels and perfect white clean laundry on beds

there was also no room service which is strange

pintxos at the bar are excelent

wifi not great in the rooms. but a fantastic stay and great location

lively bar & pichos looked very tasty

actual laundry on site

the breakfast was amazing, the gym is so modern and good also

designed hotel, rooms, pool and gym, great service

room was large and comfortable, and the hotel s decor and facilities are modern spa, pool, meeting rooms

was surpised that there was no bar service at the pool

the downstairs bar & terrace offered direct access to the beach for a walk or a swim, as well as a lovely space

breakfast was delicious and the welcome drink at the bar was a nice touch

the hotel accommodated our early start on one morning by providing room service breakfast

bar with excellent cocktails and snacks prepared by engaging staff

everything except the bar service. relay perfect room, wonderful staff and super clean

the hotel charge for a pet is steep for

wifi didn't work with iphone

location, staff, breakfast, wifi

wifi was very poor

i have asked for one room for 2 adults and a teenager aged 15 and our pet

hotel staff managed to locate it at the external laundry and returned it to me by post

great location. wifi was very important to me as i had an important meeting.

wifi didn't work properly for us throughout the week we stayed

the pool was handy to use after sightseeing

the pool is outdoors and it is more for kids than adults (size and depth)

just opened, so they were struggling with the laundry service

we had some problems with room service (no answer at all after several calls) and no assistance from the reception

bar / room service was a bit chaotic - suspect it was slightly understaffed

the bar area with its traditional features and ceiling was a lovely place to have a drink in the

on our last day, we went into a nearby bar (sebastopol) and it had my favourite pintxos of the trip

gym was super small and has carpet on the floor.

drinks in bar very expensive

we ate in the bar and enjoyed the food and drinks

the special notice of what hotel advertises as pool - actually a small jacuzzi for not more than 3-4 people

room was very clean and no problem with wifi

i'd be searching for what i didn't like, but they did want to charge a lot for laundry

it had everything we would need including laundry

the laundry and linen is clean, they needed to be more attentive to minor details like dusting , no

we booked the apartment and it was perfect for us to do laundry and cool a little

specifically the option to do laundry and having a large bathroom was great for us

the window we could only see the wall of the building and the laundry

excellent breakfast in a well laid out

location, lovely friendly staff great place for a visit to san sebastian pet friendly bar facilities were

did not have breakfast there. location excellent.

extended room service hours would be good. bed was not very comfortable.

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

laundry was pricey but good

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

no gym no spa they were down the road

did enquire about having dinner in the bar or our last night and we re told it wouldn t be a problem but we

laundry service was poor

excessive fees for parking, laundry, breakfast, etc

laundry service ridiculous expensive

24 h room service (i did not make use of it though)

great location in old town, right next to the beach. lovely rooftop bar and staff were amazing.

laundry is crazyyy expensive, we ended up washing our clothes in the shower on our own

hotel was beautiful, very clean, staff very helpful, laundrymat approx 10metres away, rooftop bar a standout

search lights outside the window were quite annoying and laundry very expensive but honestly it was

the view from the rooftop pool and bar is incredible

didn't use the gym, spa, or pool (as the pool was closed in march), but still made use of the rooftop terrace

location was great! staff was friendly and helpful. the breakfast was wonderful!

we tried the hotel bar for wine and pinxtos and both were delicious

best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and

rooftop terrace could do with a little bar or coffee machine

could not sleep at all so uncomfortable and laundry truck arrived at 5am people turning up late also noisy

no laundry, asked about toothbrush and needed to go to reception for it (i don t mind walking

wifi reliability and quality

closed until 3pm which is not great for kids

and it’s a “fancy” one, so not as easy to get something to eat for kids

my only complaint is the gym doesn't open until 9am. nothing else bad to say

excellent breakfast with plenty of choices both hot and cold

the room service breakfast was excellent and very generous

not offering room service

excellent breakfast plenty of quality food and options

too far from beach hard beds no kettle in room terrible wifi so expensive for what it was

i called the front desk once and he said, yes, there s kids up there, i ll take care of it, but that

no gym, no swimming pool, no roof top bar.

wifi a/c

amenities eg: room service, bike hire. friendly welcoming staff.

great bathroom. kids loved the spanish candy at the reception.

a separate space where the kids could sleep