they don't have some of the advertised features such as no laundry, no restaurant, and the spa that was advertised

around bath, pictures on booking are way not of what hotel represents; wearing caps in swimming pool, foto s

plenty of parking and reasonable access to major routes

lots of car parking

building with big rooms big parking beautiful area good breakfast nice staff working there very good

terrace was perfect for us on easter monday as we could cook a little dinner and run a load of laundry

well managed and clean with communal kitchen area with access to making hot drinks / cold drinks

equiped kitchen with tea, coffe, all the necessary plates etc common room, big kitchen and terrace, where

bar in village where you can get an evening meal

found out at the property that we had to pay extra 6 eur to use the kitchen, and this was not stated in our

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

the hotel has a cosy restaurant with a good look as well as a nice bar area

had a restaurant and bar on site.

restaurant could have been open, bar was closed when we got back

it and it felt like they were the owners and had an investment in the local community (the bar was full and

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat

breakfast is excellent

excellent breakfast outside

limited food options, only room service

everything. location. decor. staff. breakfast. pool. grounds.

the swimming pool, the breakfast, the sitting room

pili even did our laundry for us

bar staff were kind even when we wanted a drink late into the

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for

free parking is a plus as well

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

plenty of car parking

secure parking

the smell is too strong, it reminds me of the smell around an indoor swimming pool

friendly staff ease of parking, comfortable room and excellent breakfast

very spacious and comfortable rooms, a bit far from the center but fortunately there is a large parking

a pool would be amazing but the sea is close

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary

the bar and restaurant were pleasant and busy

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

we were given laundry facilities (washing m,achine) and lourda didn't accept any payment for this

fully equipped kitchen, plenty of area to hang out, and amazing hosts

kitchen had large fridge, gas hobs, toaster, microwave

location high on the hill overlooking deba really friendly and helpful owners restaurant and bar 75 metres away

i liked the freedom and convenience of the different kitchen availability on the property

if u are doing the camino then hand wash or find a laundry place. cant make a cuppa

wifi was very slow

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable

wifi with disruptions in several rooms

location, room, staff, tv, parking, shower,

the bedroom was very spacious and the welcome and recommendations excellent. good parking

we chose to avoid staying in the city itself to avoid parking issues and indeed we didn't regret it for a second

parking spaces available

went off a couple of times which affected the wifi

no laundry service, if that matters to you.

nice breakfast

bartender from the outside bar needs some hygienic lessons

swimming/jacuzzi pool tiles very slippery, as you would expect swimming pool tiles to be perhaps, but little

breakfast is very poor and not tasty

nice bar in the building and great restaurant around the corner

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant

wifi is very poor

difficult to find car park on arrival. wifi was rather unreliable

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

it was convenient to have laundry service but the clothes didn t come back quite as nice as i expected

loved that they have enough parking lots there, so you are relaxed by the time you are there

it was a shame there was an issue with the wifi

and efficient check-in, great bar and dinner service

enough parking space close to the hotel

free parking right outside and a feeling of 1920's luxury everywhere

the hotel had plenty of parking and lovely gardens

free parking

were or have leaked, so although not effecting our stay it did look a little tired where carpets and walls were

parking on site was plentiful

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

the rooms are so beautiful and the spa was easy to get into and enjoy

everything, restaurants service was excellent specially at breakfast

spa fabulous

the bar outside is spectacular with a great choice of amazing cocktails

they laughed at us when we asked if they offered some sort of laundry service

beautiful view, wonderful clean rooms, quiet mountain location, safe free parking. fabulous stay

location was beautiful. very friendly staff . pet friendly

say pets are allowed but only one is and for 16

hotel , lovely helpful staff, pet friendly , even allowed at breakfast , would have been nice for buffet breakfast

they serve a very nice dinner at a reasonable price, breakfast is great

free parking

spot to retreat to outside of the city, wonderful breakfast and very helpful staff, and a lovely room

everything - design, location, surroundings, staff, breakfast

plenty of parking on site

beds were a little bit firm, no ironing in room but a spotlessly clean laundry room available

also has laundry

the availability of a laundry room was unexpected and useful

it has safe , ample parking

the free parking with always free slots

we wanted a hotel with a coin laundry this did not

the laundry van was very loud monday morning waking us very early

laundry service is very good and quick

guest coin laundry

the wifi was good

no laundry services daily. limited staff at the desk for help during evenings

place to dry your laundry

classy and pet friendly hotel. the stay was pleasant and staff was helpful. free parking!

still great we could have our pet with us

the wifi connection was intermittent and bad. the door to our room was very difficult to open

the dinner and breakfast were delicious and great value

breakfast buffet was good, so is the half-board option

the staff in general were very friendly and the buffet breakfast was good

friendly staff with check-in and breakfast

breakfast area was very crowded and caused the simple buffet to be a little incomplete at certain

garage charges are high 25 per night as was laundry service

gym a little limited.

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities

clean.heating facillity at bath room. gym next door.

the cost per pet is 35 and 25 for car parking

was beautifully clean, with great staff, very reasonable food in the bar and comfortable rooms the whole property

bar and restaurant are really really nice

beautiful historic property with very nicely appointed rooms. wifi was fast and stable.

hotel, tapas in the bar good, comfortable, very friendly and helpful staff

no wifi poor tv interface poor value for money air conditioning , noisy , not regulatable

offers private parking space for your car

great water pressure, friendly staff and the only hotel in basque country where we got breakfast included

lovely bed and breakfast inn in the basque countryside, exceptionally well outfitted and furnished

modern and spacious hotel room, yummy breakfast by the professional host and a charming garden

had in the mornings from the coffee maker, which is more expensive than any coffee we had in any bar in spain

was through the bar next door

the owner was exceptionally helpful and friendly. the lady serving breakfast was also lovely.

nice breakfast

breakfast: they have very clearly mentioned in booking itself that it is continental breakfast

location, bar and motorcycle parking facilities were excellent

not get into the pool after we had checked out

easy parking

room service operation hours.

there's a tired theme park for younger kids and families

the staff were superb. excellent breakfast and very clean rooms

would have found it useful to have an iron in the room as laundry costs very expensive .

laundry services very expensive

there js no iron! only by payment at laundry

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

great bar for drinks and food

the kids loved being so close to the

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly

cleanliness super comfy & the bar restaurant had the nicest staff at night

out after that), and then on the last night being called down from my room as someone in the bar had not paid

clean rooms and great food in the neighbourhood bar and restaurant downstairs

our kids had 103, also a great room

our kids had 103, also a great room

remember though kids, this is donosti and this is what 99 gets you on a monday night

wifi (first world problem) small room poor amenities (broken tap ware) very noisy as opposite

there were also kids making a racket at 6am

big parking, great staff, cafeteria for breakfast and drinks in the evening with a pool table

the bar ladie and the gins we had was 4+ stars very nice.

plenty of parking and a great bar with very reasonable prices

staff mostly nice . aircon good bar and food

big parking.

similarly with the laundry

also restaurant was good and great room service until late in the evening

room was spacious and comfortable, staff were friendly, and the food and drinks in the bar quite good

and a full kitchen if you wanted to prepare quick bites for the kids

no room service with very limited food

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

room and room service good

i think the room service could have been better.

we have heard kids running in the hallway next to the elevators

gardens , bar facilities ,and excellent fruit at breakfast , good bread,very good shower with three versions

breakfast was lovely

the little plunge pool on the rooftop terrace makes for a refreshing break from the hustle and bustle of the

our pet max was treated like a king

a great hotel with amazing food! breakfast was awesome too. would definitely stay again!

breakfast