no laundry service, if that matters to you.

we were told we had to book our daily pool time and breakfast times, yet the place was virtually empty

the massage at their spa was exceptional

room and breakfast

breakfast is very poor and not tasty

parking spaces available

parking at the house

the bedroom was very spacious and the welcome and recommendations excellent. good parking

went off a couple of times which affected the wifi

there was parking right outside the property but we didn t need the car once

if u are doing the camino then hand wash or find a laundry place. cant make a cuppa

wifi was very slow

was very hot and stuffy without air-con or fans, and wifi was super slow

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable

room service was poor and only 2 meals came and had to go down twice to get other meals sorted.

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

pricing model for minibar and room service is way out of line, 25% surcharge for anything in the room

the gym. insufficient.

and the breakfast

pool

had a restaurant and bar on site.

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat

the hotel has a cosy restaurant with a good look as well as a nice bar area

restaurant could have been open, bar was closed when we got back

it and it felt like they were the owners and had an investment in the local community (the bar was full and

room, large safe) 6) good price-quality ratio (78 euro / 2 people / day, bb in june 2021) 7) free parking in

only problem was that the wifi was not very good

nice location, parking available in the courtyard, the room and bathroom were absolutely huge and very clean

the smell is too strong, it reminds me of the smell around an indoor swimming pool

very spacious and comfortable rooms, a bit far from the center but fortunately there is a large parking

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

easy, onsite parking

plenty of car parking

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

the swimming pool, the breakfast, the sitting room

with the swimming pool closed (off season) and no bar it can be a little boring in the evening time if you are

everything. location. decor. staff. breakfast. pool. grounds.

breakfast is excellent

limited food options, only room service

they laughed at us when we asked if they offered some sort of laundry service

parking good , breakfast good, staff very friendly and helpful

also, the pet fee is pretty steep

this hotel is well out of town, we should have been advised that only basic bar food was

gym equipment is old and outdated

parking in front of the hotel in a very secure place

great parking facilities, in the middle of a nature reserve and just a 15mn drive from central san

welcoming friendly hosts , beautiful room , lovely breakfast on the pretty terrace , access to free coffee, teas

free parking

- very clean - pleasant - friendly staff - free and safe parking in front of the hotel

also has laundry

the availability of a laundry room was unexpected and useful

beds were a little bit firm, no ironing in room but a spotlessly clean laundry room available

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

wifi was good

laundry service is very good and quick

we wanted a hotel with a coin laundry this did not

guest coin laundry

the laundry van was very loud monday morning waking us very early

restaurant was closed (because it is off-season presumably) although you could order take-out or room service

terrace was perfect for us on easter monday as we could cook a little dinner and run a load of laundry

there is also a communal kitchen area and washing machine that can be used

bar in village where you can get an evening meal

found out at the property that we had to pay extra 6 eur to use the kitchen, and this was not stated in our

well managed and clean with communal kitchen area with access to making hot drinks / cold drinks

place to dry your laundry

no laundry services daily. limited staff at the desk for help during evenings

were no facilities in the room - no tea and coffee making - and no bar fridge

classy and pet friendly hotel. the stay was pleasant and staff was helpful. free parking!

clean rooms, fridge in room, gym downstairs was good with dbs up to 20, trx straps on wall, box and 3 pieces

garage charges are high 25 per night as was laundry service

good wifi

amazing hotel and fantastic value for money, bar and tapas menu amazing

euros for a min charge for room service

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities

room service has only 4 items to order (burger and cheese cake was 2 of them) 4

the bar was too expensive!

foyer, bar and restaurant but even more stunning views

pool had good number of sun loungers with parasols

we asked for snack for the kids as we just arrived

would have found it useful to have an iron in the room as laundry costs very expensive .

there js no iron! only by payment at laundry

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

laundry services very expensive

staff all very helpfull and did a bit extra when asked (including reception, dining room and bar staff) good

clean rooms and great food in the neighbourhood bar and restaurant downstairs

tapas bar was awesome - food extraordinarily tasty

our beds were flimsy beds on wheels, almost like holiday camp beds for kids

they have their own bar and restaurant downstairs

has bar and restaurant

wifi (first world problem) small room poor amenities (broken tap ware) very noisy as opposite

our kids had 103, also a great room

wifi worked great

nice room, clean, comfy, good wifi

our kids had 103, also a great room

similarly with the laundry

parking limited at certain times of the day, but there seemed to generally be the odd space

and a full kitchen if you wanted to prepare quick bites for the kids

location, clean rooms, friendly staff and free parking

receive water on a daily basis beyond one complimentary bottle in a 4* hotel, as well as in the gym

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

the bar service was

had to pay to use the gym, it was an independent health club (very nice) it would be great if the hotel either

no room service (only hamburger was available between 8 and 9 pm) only had a shower : no bath no

great wifi

great alternative to trying to find a place with parking in the heart of san sebastian

a perfect stop with safe, private parking in the quiet countryside after disembarking from the ferry in santander

got our arrival time wrong so we had to wait to get in, forgot to give us wifi code and forgot to open gate on

while with us it was brought by the host from the kitchen

quiet, relaxed, easy parking

rooftop pool area was quite small with just a few lounge chairs and was not able to be enjoyed as often as

breakfast was good, staff very helpful and friendly

we wanted room service but most of the menu was not available because they didn t have the ingredients

beautiful room with incredible views. nice breakfast.

the gym is tiny, as is the pool

lots of parking and felt safe

expensive breakfast with limited choice.

brand new, with bed the size of a football field! breakfast was excellent and good value.

great beds, shower and breakfast

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things

actual laundry on site

early check in was much appreciated

to children, as the only pool that was open was for 18+, and there was no babysitting or kids club which meant

pool is nice but not so much when full of kids

that kids were not allowed even with supervision the go to the gym or spa

very clean fluffy white towels and perfect white clean laundry on beds

there was also no room service which is strange

10-15 minute walk to old town and all the main attractions and pintxos bars

wifi was very slowly

the wifi didn't work in our rooms

too far away from the beach/centre . wifi only connected when the tv was on.

clean. pet friendly.

they need smart tvs or tv channels in english for families that travel with kids like us

were friendly overall and the hotel was very clean, they were more than happy to help with an early check in

room service was really poor, not as described on the menu and approx 9 chips on a plate no leaves

hotel staff managed to locate it at the external laundry and returned it to me by post

loved everything the room with balcony, the facilities (spa, sauna, gym, pool), breakfast buffet and especially

the wifi connection from my room wasn't strong enough to work from.

why is there no free wifi

it's also not suitable for working - the wifi is unstable and the desk too small

the breakfast was terrific

everything except the bar service. relay perfect room, wonderful staff and super clean

we thought the lack of spa or pool would be an issue, it really isn't

the breakfast could be better.

expectations, the upgrade offered allow us to feel as royalty, the facilities, staff, interior, breakfast, the

delighted there was a good car park. we were facilitated with an early check in.

the hotel charge for a pet is steep for

free wifi

wifi didn't work with iphone

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

just opened, so they were struggling with the laundry service

the entrance and bar to this place is stunning and fairly priced and the building was apparently a former

lovely looking lobby and bar area

great location and nice breakfast they allowed us a late check out! beautiful lobby

rooms could have been more luxurious and the gym could have been larger with improved air conditioning, but that

could not sleep at all so uncomfortable and laundry truck arrived at 5am people turning up late also noisy

no laundry, asked about toothbrush and needed to go to reception for it (i don t mind walking

good choice at breakfast

that i didn t stay longer to enjoy the pool

bar area was very small with a small range of drinks on offer

the window we could only see the wall of the building and the laundry

a lot of road work going on out front of hotel but that was unavoidable; also no bar or room service available

only 'negative' was that we were unable to connect to the wifi

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

wifi works fine at all hotel areas

hotel was beautiful, very clean, staff very helpful, laundrymat approx 10metres away, rooftop bar a standout

search lights outside the window were quite annoying and laundry very expensive but honestly it was

laundry is crazyyy expensive, we ended up washing our clothes in the shower on our own

pet friendly (meal & water bowls + blanket in the room), but expensive 25 for an 8 kg no

hotel was immaculate and the facilties were great - spa, gym, roof top swimming pool and bar

laundry was pricey but good

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

amazing location, right at the beach, and helpful staff. spacious room and prompt room service.

no spa access

the laundry and linen is clean, they needed to be more attentive to minor details like dusting , no

i'd be searching for what i didn't like, but they did want to charge a lot for laundry

specifically the option to do laundry and having a large bathroom was great for us

it had everything we would need including laundry

we booked the apartment and it was perfect for us to do laundry and cool a little

laundry service was poor

excessive fees for parking, laundry, breakfast, etc

laundry service ridiculous expensive

room service was good w free champagne and water offered in the lobby

breakfast selection should have more

the bar and restaurant are very good too and are so convenient for customers

super clean, super confortable. in the city center so you go anywhere on foot. my kids loved it

a bit expensive. the gym is tiny.

the bar was lively with locals and tapas on bar

not offering room service

staff, clean, well laid out, quiet area but walkable, good wifi, good spacious shower, ac, balcony room was

easy parking facilities good breakfast

wifi could have been stronger and secured

gym not really gym wifi poor

a separate space where the kids could sleep

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and

just everything! location, staff, rooms, breakfast

gs, toast,

staff were very friendly, rooms clean and spacious, good variety for breakfast

excellent pinxos bar across the street

too far from beach hard beds no kettle in room terrible wifi so expensive for what it was

i called the front desk once and he said, yes, there s kids up there, i ll take care of it, but that

no lounge, bar or restaurant but plenty around

loved that the breakfast was so relaxing and staff easy going and helpful

it was between bar area and bus terminal

restaurant and bar available

restaurant & breakfast bar was under renovations

the main issue was with their laundry service

we used the gym, steam and sauna and also took advantage of the free electrical bikes

we didn't even use all the amenities (eg gym, sauna)

was extremely kind and helpful and the hotel offers everything you need including a sauna and gym which was a

we couldn t find how to have room service either and it was one of those nights where we need to eat without

a laundry is a 4 minute walk away

no room service but managed to order delivery. shower arrangements can be easier and less messy

wifi keeps falling and you have to downloaded it over and over again, as if once wasn't enough, i

and breakfast which we opted to take after we got there was excellent

everything about the hotel, including the lovely shower and wifi connections

great location. friendly helpful staff, super quick wifi

also the wifi was frustratingly bad, kept freezing and dropping off

the wifi password was not shared on the key card, and required asking staff

good connection to wifi

wifi connection was strong and stable

they don't have some of the advertised features such as no laundry, no restaurant, and the spa that was advertised

the food in the restaurant and bar area was excellent value for money and well executed

around bath, pictures on booking are way not of what hotel represents; wearing caps in swimming pool, foto s

free parking space

is closed saturday mornings and sunday afternoon; breakfast should use the wonderful local dairy products instead