free parking, close to the highway but far enough to avoid nuisance

breakfast or even a coffee was not available before 8am.

brand new, with bed the size of a football field! breakfast was excellent and good value.

great beds, shower and breakfast

great location, very clean, nice bar restaurant and helpful staff

quiet, relaxed, easy parking

while with us it was brought by the host from the kitchen

would have been nice having a little kitchenette in there with a little fridge and kettle but it wasn t a

a perfect stop with safe, private parking in the quiet countryside after disembarking from the ferry in santander

very nice host, quiet location, comfortable beds, good wifi, short distance from san sebastian

nice outdoor seating area and free parking directly at the hotel

free parking in front of the hotel

they serve a very nice dinner at a reasonable price, breakfast is great

everything - design, location, surroundings, staff, breakfast

free safe parking

no laundry, asked about toothbrush and needed to go to reception for it (i don t mind walking

could not sleep at all so uncomfortable and laundry truck arrived at 5am people turning up late also noisy

even the large television was really advanced, with good wifi and a variety of channels

great location, dog friendly, the little pet welcome box was a lovely touch.

evening menu is limited and only available in the bar area but overall we loved our stay

actual laundry on site

the breakfast was amazing, the gym is so modern and good also

wifi service was restricted to your room and reception only

playground for kids across the bridge

com website is not sufficient as you will have to pay 30 euro per person to use the spa area, and kids are not

place to dry your laundry

no laundry services daily. limited staff at the desk for help during evenings

i ask the front desk the night i checked in why the wifi was so bad i was told to i should just except the why

liked that the hotel had a comfortable bed, its own parking, was very easy to reach the center, pet-friendly,

parking, pet friendly, very clean and comfy

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

wifi wasn't the best connection on third floor

the bar could have stayed open later than 11pm

good service in the bar

the water in the shower sometimes turned hot unexpectedly. the wifi was unpredictable at times.

similarly with the laundry

that weren't good were no fridge in the room, the gym was in poor condition with many broken machines and

no tea/coffee facilities in room or room service. continental breakfast very expensive.

considering we were with the kids and many luggage this was not

wifi was useless, we had to ask for towels, no tea or coffee making facility in room, the breakfast

secluded pool

free parking, friendly stuff, clean.

swimming pool was not so clean

free parking lot and free spaces all the time, we loved our stay and would highly recommend

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free

they need smart tvs or tv channels in english for families that travel with kids like us

staff so good. lovely bar very relaxing

stayed in a 5 stars hotel in bilbao that had amazing facilities (spa included), super confy bed, outstanding

s not really pet friendly

it was nice to have the gym and little pool and solarium

weak wifi signal

great bathroom. kids loved the spanish candy at the reception.

very good location. great room! very good breakfast at cafeteria!

great bathroom. kids loved the spanish candy at the reception.

a separate space where the kids could sleep

breakfast is not available for a very long time, there is no room service outside of breakfast hours which

the staff, the size of the rooms, the breakfast options & the overall place was excellent.

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car

super breakfast, ok wifi

poor wifi. should be better in this day and age.

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

wifi not always available

the wifi connection wasn't great.

great pool

only large lights in sofa bed room- a little night light would have been helpful for kids.

we availed of the free laundry and dryer

clean rooms, a/c is excellent, free laundry facilities, very friendly staff and nice vibe about

lovely rooftop pool plus bike storage and free laundry facilities were

everything. the style, the rooms the free access to gym and laundry

the room, the gym, the laundry room, the decor, everything was amazing

garage charges are high 25 per night as was laundry service

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities

clean.heating facillity at bath room. gym next door.

euros for a min charge for room service

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

the laundry van was very loud monday morning waking us very early

laundry service is very good and quick

guest coin laundry

we wanted a hotel with a coin laundry this did not

petfriendliness they brought a before and a bowl for the pet

the gym is tiny, as is the pool

silence, aizome, pillows, room service menu

breakfast was the same for 4 days

great views from the outdoor bar area

there are only three sun beds by the plunge pool, and the pool itself is on the smaller side

would have found it useful to have an iron in the room as laundry costs very expensive .

there js no iron! only by payment at laundry

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

laundry services very expensive

nice bar area

hotel staff managed to locate it at the external laundry and returned it to me by post

the spa and the gym are excellent in comparison to others hotel

we loved the gym and wellness facilities and will definitely be returning and will be recommending to family

why is there no free wifi

and if you wanted to actually enjoy a swim in it, this was hard to do if there was more than 2 adults in it

too far from beach hard beds no kettle in room terrible wifi so expensive for what it was

i called the front desk once and he said, yes, there s kids up there, i ll take care of it, but that

very clean fluffy white towels and perfect white clean laundry on beds

lively bar & pichos looked very tasty

was traveling with 2 kids and had to rent 2 rooms

price and the fact that there was no mini bar or safety deposit box in our room

there is no safe nor a minibar but when i booked the reservation, i was offered the use of their fridge (dining

there were also kids making a racket at 6am

wifi never worked in my room

for espresso in the room, clean, a fun guy on reception who advised on where to eat, decent wifi, fluffy bathrobes

wifi worked great

there were also kids making a racket at 6am

hotel was beautiful, very clean, staff very helpful, laundrymat approx 10metres away, rooftop bar a standout

search lights outside the window were quite annoying and laundry very expensive but honestly it was

laundry is crazyyy expensive, we ended up washing our clothes in the shower on our own

location boasting magnificent views of the city from the rooftop bar and pool

we purchased the massage, spa and dinner package and i was very pleasantly surprised by the meal we were served

they laughed at us when we asked if they offered some sort of laundry service

location, stunning views, quiet, comfy, clean, good brekkie, ample parking, safe in the room, fast wifi

swimming pool was not heated

very nice hotel with an amazing view of the ocean and pet friendly!

very pleasant place to stay . dog friendly. good wifi. secure parking

just opened, so they were struggling with the laundry service

small gym and pool

we had some problems with room service (no answer at all after several calls) and no assistance from the reception

great location. clean. large room. pool. excellent staff. highly recommend

lovely looking lobby and bar area

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly

clean rooms and great food in the neighbourhood bar and restaurant downstairs

our beds were flimsy beds on wheels, almost like holiday camp beds for kids

tapas bar was awesome - food extraordinarily tasty

out after that), and then on the last night being called down from my room as someone in the bar had not paid

the window we could only see the wall of the building and the laundry

found that i had really poor wifi connection in my room but it worked perfectly fine in the lobby

location, lovely friendly staff great place for a visit to san sebastian pet friendly bar facilities were

wifi: very bad, pretty much non-existent

no room service, hotel needs renovation, very expensive parking (22 euro per day)

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

soap next to the bath. bigger/ other swimming pool.

breakfast was good but we were expecting more from a culinary standpoint particularly from an hotel

breakfast was the best i ve ever had

room service menu is rather limited

spa tub was old and broken after one time use

delighted there was a good car park. we were facilitated with an early check in.

wifi was very poor

i have asked for one room for 2 adults and a teenager aged 15 and our pet

location, staff, breakfast, wifi

location, beds, staff, great breakfast & excellent restaurant.

good wifi

restaurant and bar available

the morning, when we reach the hotel before the check in hour, we asked the counter, can we have early check in

it was perfect great location fabulous staff lovely breakfast very clean

the downstairs bar & terrace offered direct access to the beach for a walk or a swim, as well as a lovely space

the breakfast was terrific

bar with excellent cocktails and snacks prepared by engaging staff

even before we arrived at the hotel i was able to book spa treatments and a hairdresser and the wonderful

was perfect the location, staff, facilities in the room and helping in taking the bags, breakfast view and the

greata/c, wifi

also, the hotel has a small gym and sauna in the basement

we ordered via room service and then were allowed wine in our room

bad bad wifi

gym and sauna were broken for the full four days we were there, and the staff didn t seem to know

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

laundry was pricey but good

view on the bay very good room service and very professional team from concierge, people at the desk and lady

disappointing considering we were there to celebrate my husbands 40th with no kids

the main issue was with their laundry service

the staff was super accommodating and welcoming; our room was comfy and the room service from narru (the hotel

location, staff, very good. room service, also good.

fireplace in the lobby is fantastic and sets the mood right

food in the hotel bar and restaurant, very friendly staff

also has laundry

the availability of a laundry room was unexpected and useful

beds were a little bit firm, no ironing in room but a spotlessly clean laundry room available

the free parking with always free slots

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

gym facilities were a bonus

rooftop terrace and bar was excellent

early checkin dir to ongoing car problems great bar and terrace areas

very cool rooftop bar with great views

abba san sebastian is a lovely hotel, with a roof terrace / bar giving great views down the river and out to

a laundry is a 4 minute walk away

only draw back to the property is how early the bar closes - but otherwise everything is perfect

quality of the coffee wasn't too great but when the machine broke and the bartender gave me one combined the

breakfast was lovely

wifi access was too long winded

if you have young kids this is the place to be as there is a small amusement park on the back side

great views, comfortable room , convenient parking

great location. good pool with amazing view.

amazing bar and restaurant with delicious food

the gym only allowed 1 person in per hour and is only open from 8am- 10pm, it also lacked free weights,

laundry service ridiculous expensive

laundry service was poor

excessive fees for parking, laundry, breakfast, etc

and the bar downstairs feels like at home

breakfast is a bit weird

service was hit and miss - laundry arrived late, concierge booking messed up

it s pet friendly

it is listed as pet friendly but it s more pets permitted as they cannot go anywhere but the room

i always like when extra charges for your pet are supported by doggie beds, bowls etc.

amazing view, exiting interior, comfort, style, everything was excellent! room service was great

would have preferred fresh coffee for the breakfast rather than from a machine and if they could add diet coke

wifi horrible

we were traveling with the kids, 1 child and 1 baby and the room was too tight, we couldn t move inside

gym was tiny and claustraphobic

we used the gym a lot and it was great for its small size

it had everything we would need including laundry

specifically the option to do laundry and having a large bathroom was great for us

the laundry and linen is clean, they needed to be more attentive to minor details like dusting , no

i'd be searching for what i didn't like, but they did want to charge a lot for laundry

we booked the apartment and it was perfect for us to do laundry and cool a little

we tried the hotel bar for wine and pinxtos and both were delicious

excellent pinxos bar across the street

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

staff, convenient location, clean, breakfast

best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs

the hotel did our laundry was 10 euros a bag

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

i was at the edge always with kids in the room

really nice hotel and good food. on-site ev charger is 3.6kwh.

great location. friendly helpful staff, super quick wifi

also the wifi was frustratingly bad, kept freezing and dropping off

wifi with good connection

good connection to wifi

the wifi password was not shared on the key card, and required asking staff

very good wifi

weather, it was super rainy and the gym i had hoped to use was really tiny, and smelled a bit of mildew

i ordered tea as part of room service

fantastic breakfast and small but modern gym

cosy bar with short but delicious tapas style menu in the evening

easy parking and great to walk down into san

there was private parking inside the villa which was very safe

off street parking a bonus

parking by the house and take the bus up the street for 2 euros to go to town

nice having a pool with sun beds

they also providing parking, if you have car

car parking on site bus service runs every few minutes to city centre which really is a no go area for

the hosts were wonderful and very helpful close to city centre and parking available on site

surprisingly comfortable king-size bed, room service, decent breakfast and free parking

reliable wifi connection

went off a couple of times which affected the wifi

parking at the house

reminded me of my grandmas house ladies were so nice and prepared a enjoyable breakfast easy parking easy walk

parking spaces available

style, the bed and bed linen, location, easy adgang and parking, breakfast

no laundry service, if that matters to you.

did not have breakfast. staff was extremely helpful and very friendly. no negativ to say at all!

nice welcome by the staff, comfortable and spotless bedroom with balcony, awesome location, nice breakfast

we were told we had to book our daily pool time and breakfast times, yet the place was virtually empty

emplacement restaurant bar personnel