we were given laundry facilities (washing m,achine) and lourda didn't accept any payment for this

we even used the kitchen

room had unexpected kitchen facilities

there is a big kitchen you can use to prepare your own meal if you like

their friendly pets welcome you when you arrive, breakfast was also very good, and there is a kitchen where

they don't have some of the advertised features such as no laundry, no restaurant, and the spa that was advertised

free parking space

enjoyed the excellant spa which was offered in price

very beautiful building in an amazing location , very good breakfast (the coffee is one of the best hotel-coffees

lots of car parking

terrace was perfect for us on easter monday as we could cook a little dinner and run a load of laundry

found out at the property that we had to pay extra 6 eur to use the kitchen, and this was not stated in our

equiped kitchen with tea, coffe, all the necessary plates etc common room, big kitchen and terrace, where

there is also a communal kitchen area and washing machine that can be used

owner and mother friendly and coffee and tea available in nearby kitchen

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant

chose this hotel because it was on our route to southern spain and was pet friendly and had secure parking

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

nice bar in the building and great restaurant around the corner

wifi is very poor

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

fantastic location, wonderful pool

limited food options, only room service

excellent breakfast outside

breakfast is excellent

delicious & generous breakfast

restaurant could have been open, bar was closed when we got back

it and it felt like they were the owners and had an investment in the local community (the bar was full and

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat

the hotel has a cosy restaurant with a good look as well as a nice bar area

had a restaurant and bar on site.

free parking is a plus as well

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

situation and parking facilities are excellent the property is situated in amongst vineyards

easy, onsite parking

great wine the staff is great, especially carla was fantastic very quiet relaxing night parking on

very spacious and comfortable rooms, a bit far from the center but fortunately there is a large parking

room, large safe) 6) good price-quality ratio (78 euro / 2 people / day, bb in june 2021) 7) free parking in

a pool would be amazing but the sea is close

of the city and there was parking

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few

the bar and restaurant were pleasant and busy

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

pili even did our laundry for us

bar staff were kind even when we wanted a drink late into the

if u are doing the camino then hand wash or find a laundry place. cant make a cuppa

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn

the room service is quite expensive

the hotel is beautiful, clean, spacious and they have nice play areas for kids

the location is good, 5 min to the beach. it has a kids room with books and games.

no laundry service, if that matters to you.

bartender from the outside bar needs some hygienic lessons

bar staff friendly

we were told we had to book our daily pool time and breakfast times, yet the place was virtually empty

bar could have done with more staff or waitress service at busy times

the bedroom was very spacious and the welcome and recommendations excellent. good parking

style, the bed and bed linen, location, easy adgang and parking, breakfast

parking at the house

went off a couple of times which affected the wifi

our visit was out of season; the parking is off-street, not enclosed, and

shampoo); or basic kitchen items (e

our kids were very happy to play with the 3 dogs, unfortunately they're not always there

that would have been useful (the kids slept on the sofa in the leaving room

parking on site was plentiful

were or have leaked, so although not effecting our stay it did look a little tired where carpets and walls were

i had to then start all over again half an hour later to find someone who could help me with wifi and and give

the hotel had plenty of parking and lovely gardens

free parking

it was convenient to have laundry service but the clothes didn t come back quite as nice as i expected

enough parking space close to the hotel

and efficient check-in, great bar and dinner service

the more simple food in the bar was lovely though

wifi should extend to the restaurant terrace and, even more, to the area where the lounge chairs

wonderful and friendly staff. room was comfortable . wifi great.

spacious room, easy parking. nice views.

free parking

acres of parking in front of the hotel which is set back off the road

helpful staff, excellent secure bicycle storage and good, fast wifi

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

food at every meal whether akelare, room service or oteiza

breakfast was the best i ve ever had

soap next to the bath. bigger/ other swimming pool.

breakfast was good but we were expecting more from a culinary standpoint particularly from an hotel

they laughed at us when we asked if they offered some sort of laundry service

magical, just outside the city high in the hills, wonderful view over the bay and city, beautiful pool area,

say pets are allowed but only one is and for 16

pet friendly

location, stunning views, quiet, comfy, clean, good brekkie, ample parking, safe in the room, fast wifi

pet friendly and although perfectly clean there was still a faint but persistent smell of dog

kids play in the square nearby

5 to10pm can be a bit noisy with kids playing games below the open area

wifi is not that stable, mostly i use my internet

open with the fan and the open window as there s no ac (there was a festival on the street and kids playing

rooms were quiet and clean, the laundry service was quick and staff greeted you with a smile

the personal was really nice and helped us with restaurants and they prepared the breakfast in advance in

guest at this hotel and have reviewed it before, mostly favourably, but did i mention the cafe-bar in the basement

breakfast buffet a little sparse.

the bar was located at the lower floor with good coffee and pintxos and visited throughout the day by

also has laundry

beds were a little bit firm, no ironing in room but a spotlessly clean laundry room available

the availability of a laundry room was unexpected and useful

very handy for the amusement park if you have kids - but not close as to be intrusive

there was a family who let their kids run about until 10

the breakfast was amazing and the staff was exceptional! would definitely stay again.

cleaningness, ambience, staff and chamber. and special mention for the breakfast

had in the mornings from the coffee maker, which is more expensive than any coffee we had in any bar in spain

parking for my motorcycle at the front of the building

our host was welcoming and polite, nothing was too much trouble and the breakfast was lovely

the breakfast was excellent, and the staff could not have been kinder and more accommodating

we enjoyed diner and breakfast at the hotel, all very tasty

free parking in front of the hotel

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

spot to retreat to outside of the city, wonderful breakfast and very helpful staff, and a lovely room

the laundry van was very loud monday morning waking us very early

we wanted a hotel with a coin laundry this did not

guest coin laundry

laundry service is very good and quick

gym and service for pizza and sushi. we were allowed to enter our room earlier.

garage charges are high 25 per night as was laundry service

the cost per pet is 35 and 25 for car parking

very well located hotel and pet friendly. dinner in the hotel restaurant was very good.

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities

no food during 16-19, even in the room service( at this time even couldn t bring us fork

would be great if you could incorporate some weights in the gym, and fix the current muscle machine as it didn

room service time

the room, the view, the pool, the terrace bar the staff.

the funfair went down well with the kids and the rooms were fabulous

wanted to use the gym but the weights machine was not working.

no laundry services daily. limited staff at the desk for help during evenings

place to dry your laundry

breakfast and gym were excellent

clean rooms, fridge in room, gym downstairs was good with dbs up to 20, trx straps on wall, box and 3 pieces

ev charging very reasonable and great

loved the views plus great to have parking on

continental style breakfast but you could order eggs

a lovely start to the holiday, couldn't have been more welcoming - & there was an honesty bar which was lovely

beautiful setting, excellent dining facility and food, wonderful breakfast, towels and linens are luxurious,

location, good wifi

hotel, tapas in the bar good, comfortable, very friendly and helpful staff

bar and restaurant are really really nice

was beautifully clean, with great staff, very reasonable food in the bar and comfortable rooms the whole property

beautiful historic property with very nicely appointed rooms. wifi was fast and stable.

no wifi poor tv interface poor value for money air conditioning , noisy , not regulatable

clean rooms and great food in the neighbourhood bar and restaurant downstairs

cleanliness super comfy & the bar restaurant had the nicest staff at night

has bar and restaurant

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly

a bonus is the restaurant bar downstairs

there js no iron! only by payment at laundry

would have found it useful to have an iron in the room as laundry costs very expensive .

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

laundry services very expensive

close to beach and in more upmarket and less crowded part of town, spacious common areas, pet friendly, secure

nice room, clean, comfy, good wifi

there were also kids making a racket at 6am

remember though kids, this is donosti and this is what 99 gets you on a monday night

our kids had 103, also a great room

the mattresses need replacement for all 4 beds we had. the wifi doesn't reach room 402

breakfast: they have very clearly mentioned in booking itself that it is continental breakfast

the bar on the ground floor is a nice place

don't expect a buffet breakfast, it's more like a coffee and a croissant.

good complimentary breakfast

very nice and friendly place. room was very comfortable and breakfast perfect. great bed.

the staff at the bar are extremely pleasant

breakfast area was very crowded and caused the simple buffet to be a little incomplete at certain

breakfast is very basic, but better than what i am used to in this area of europe

we had the most amazing view of the iconic peak of txindoki from our room and from the rooftop bar area

friendly staff with check-in and breakfast

easy access, good parking and well lit parking-lot

plenty of parking and a great bar with very reasonable prices

staff mostly nice . aircon good bar and food

you get plenty of free parking lots, and all the very basic needs for a room (clean, shower, dryer, full sized

the room is very good, all works well (airco, wifi, shower). also the staff is very helpful

similarly with the laundry

breakfast, staff was friendly with us and the kids and helpful at all times

free wifi, easy to connect

facilities is nice, good gym.

parking a little expensive