pool was a bit cold and drinks were expensive

unsafe for kids to play

i had to call down for extra blankets because of my kids and she was not rude about me calling back to back

my kids slept n the sofa bed and were bitten by bugs and had a rash from bites

small trash cans like bathroom size for the kitchen

laundry access & nice pool

my only complaint was not being able to check in because the staff was elsewhere doing laundry

parking lot was small considering the capacity of the building

the outdoor pool was sparkling blue and clean with ample seating by the pool

the non-smoking room reeked of smoke

laundry room was convenient

popcorn en cookies at night. laundry possibility. location

staff all great. liked having laundry room down the hall.

the laundry room smelt sour which we could spell from our room

also the laundry area was filthy

staff was very nice and helpful with many things, directions, laundry questions etc.

my only complaint is parking was very tight

the machine in the gym not working ,no clean towel and no fitness instructor to explain the proper use of

lots of kids in pool loud

the pool wasn t clean

people in the pool w/ kids out of control and nobody from the property would do anything about it

the breakfast was amazing

breakfast was very good with a good variety of choices.

the breakfast was good and the snacks/drinks in the lobby for purchase were a hit with all the kiddos

the kitchen good ud83dudc4d

gym and laundry room were being renovated

there was a lot of parking and it is located at the end of a road

as friendly as expected, the carpet in our room had a stain that looked like dog vomit and the gym was nice but

ease of parking.

gym and laundry room were being renovated

laundry was broken

very clean hotel with great amenities, i loved the laundry area and the fitness center

there was no wifi or internet connection inside the room

the gym on site was well equipped but i will never use booking

is the great hotel with very good breakfast

great staff. great breakfast options. clean hotel.

the staff was very nice and the pool was perfect

no free breakfast like other hotels do.

the kids loved the pool area

bugs in pool - pool location that had access from parking lot

there was no laundry bag , there was no conditioner at all

i love the laundry and gym rooms.

breakfast, parking, location

location. breakfast. pool. staff. cleanliness. room size. convenient with 2 beds and sofa bed.

i used the gym, it was good

seat was pealing, and it was kinda loud in the hallway kids running up and down with no supervision

hotel, everything exceptional: rooms, breakfast, gym and mostly the staff and

smelled like a pet was in there

hotel, everything exceptional: rooms, breakfast, gym and mostly the staff and

nice location, trees and pool decor

laundry facilities made it really convenient

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

pool and workout room was great also, stylish carpet and color scheme was good

great place to stay with two little kids . enjoyed the free breakfast in the am

breakfast was presented nicely every day

they even had a guest laundry

rooms, lobby, lounge, laundry room and grounds are clean

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

i enjoyed the breakfast

there was even a gym

it was close to restaurants and to the laundry

ample and convenient parking

the breakfast wasn't half bad

the rooms were very clean , the pool area was nice . the breakfast was awesome

great staff. clean room. good breakfast.

friendly staff, good breakfast, on site guest laundry, good value

our room was right next to the elevator and laundry room, and i could hear every conversation, elevator ding,

laundry fasilitied need replacing

didn t get in hurry to fix ceding machine and guest laundry

pool was great

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

our room and the facility (including laundry area) were clean and they took necessary precautions because of

breakfast is excellent very complete, it has a lot of variety

included full kitchen and seperate bedrooms for great price

parking was super easy and convenient

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

no laundry bag

the pool area is falling apart and needs too be swept ,trimed, & painted

as parking when there are bus loads i do feel as if busses should be able and consider and park very

the pool was small and dirty

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

parking is free

please add waffles for the kids

the hot tub and pool, cleanliness and the room were amazing

i also liked the fact that there was a laundry room so i could travel back to my destination with clean clothes

laundry area was packed

i wish that the pool stayed open longer and that there was more than one laundry room

laundry was a plus, hopefully the vending is stocked or you have to wait 30 mins

i wish that the pool stayed open longer and that there was more than one laundry room

breakfast was ok since it was weekend, overall enjoyed our stay, clean room, nice hotel, excellent

room was clean, the bed was clean and comfortable, parking was free and ease of access in out of the property

spacious room . good kitchen facility. appreciated having netflix, amazon specialty stations .

prepared breakfast in room

the room was fabulous, it was a studio lots of room with kitchen.

need umbrellas at the tables by the pool and bigger pool towels

wifi was really good for browsing, emails, facebook etc

nice lobby , nice view from room, gym was good

friendly staff, pet friendly, decent breakfast , and perfect location .

shuttle to and from busch gardens was so convenient and easy to use

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

i like bacon for breakfast sometimes

the hot breakfast was also good

pool and hot tub were rather cool due to an electrical problem

please, fix your laundry on the second floor

laundry facilities on both levels

took maintenance to give me back my quarters and tell me that there was, in fact, another working laundry below

humid smelly rooms, we got stuff stealed from the laundry room

the kettle, coffee, minibar, hair dryier, laundry are all makes you stay comfortable

breakfast was delicious

pool gate was padlocked. grandkids really wanted to swim. staff didn't know why.

location, pool.

pool was very disappointing

the parking set up is great

it is unacceptable to be greeted with a trash can, dirty laundry bins, and aggravating associates

pool bar room people

pool was a little small for the size of the hotel

nancy served breakfast everyday with a beautiful smile and positivity that made us happy to be there

t like is about the pool how i going to enjoy a hotel if the pool is close by sunset is not right when i stay

gym was nice, had a laundry area did not see but handy

the bar and kindness people

i wasn t informed there wouldn t be housekeeping during my stay and room service and bar/ restaurant would

from the layout if the room, to the bar/ food area in the lobby, to the pool with towels

the breakfast was amazing. the food at the bar of an evening was exceptional as well.

nice, well kept, spacious, helpful staff, good location, laundry facility.

laundry machines do not take credit cards - needed tons of quarters

laundry is four bucks per load plus detergent

the suite size, furniture and kitchen was a big plus

pool & patio area are nice

had to wait for laundry to be done before we received and additional towels had to pay for self

friendly staff, felt fancier than expected, clean, spacious, the breakfast was amazing

loved that the shuttle took us to & from bush gardens

advertised that hotel had a hot tub spa but did not.

we had a great bar tender on sunday night when we stopped by for a night cap

laundry is a problem

pool was out of action.

dottie in the morning was very kind and made us very comfortable at breakfast

clean and comfortable and bar open late.

no free breakfast

and laundry is up on the third floor

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

laundry facility and vending machines were good to have

very small pool area. the majority of the outside was parking lot.

the pet pidgeon was a pleasure to meet & very calming start to our day

fitness room was great, and the laundry room was as well

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

we also requested for a late check out for 4pm due to our late flight leaving tpa and it was a very reasonable

pool area was clean

loved the amenities the kitchen provided too

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

jeffery at the bar was awesome and very happy to be there

heated pool was the best my kids loved it

laundry facilities

when we arrived, the room was very dirty and the laundry didn t work

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

price of laundry

laundry washer issues. only one of them was working.

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

laundry if needed and was by card which most are still coins

good parking and laundry facilities

dingy with low to poor lighting. expensive guest laundry.

when i was walking to my room by the pool i saw a rat running across to the laundry room area

room smelled like wet laundry, our sliding door had no lock or latch on it

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

a mile, in front of a side wall, so you can walk from the hotel if you don t want to pay 20dl parking in busch

the laundry machine could be a little cleaner but that was not a minus at all.

the laundry room had two washers and two dryers at $2 per load each

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

asked for a quiet room, we were placed in a room above the laundry, the laundry fan was on late at night, it

guest laundry appreciated

laundry machines require quarters but there is no change available at hotel.

we were looking to do a bit of laundry, but the dryer was broken - worry not, we were offered the opportunity

to busch gardens; the shuttle to busch gardens, the spacious room, pet friendly and staff was wonderful

room , parking , reception staff, breakfast staff and food

no luggage rack or laundry bag

i just have to make sure my next stay to let them know ahead of time that my son has a pet allergy because the

hard rocks casino 15 minutes away

also no room service provided, beds were not made between day 1 and 2, they did not even remove trash from

were very happy to see holiday inn providing full amenities such as breakfast buffet, pool and gym access and

king rooms are very spacious and comfortable with great location to pool and laundry

has everything you need laundry ice close to restaurants excellent for good night sleep

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

king rooms are very spacious and comfortable with great location to pool and laundry

the people staying in hotel outside smoking weed and walking around all through the night

full 2 bed/2 bath apartment with full kitchen and high ceilings was a grest fit for our family.

the location, the kitchen, the rate, what the resort afford.

amazing bathrooms and kitchen

great to have a kitchen and two bedrooms with the kids

saw bugs on the kitchen counter and the

excellent people, good breakfast, and comfortable, clean rooms.

having kids the pool was very nice to have

manager was accommodating to my needs , allowed me late check out

get enough i love our king room suite and breakfast is fantastic

pool seems old and water should be more blue.

it claimed to have laundry facilities, there were none

the outside trash cans by laundry room that we had to walk by to get to our room had a horrible smell like they

the laundry area smelled like pee, and the elevator felt like it was going to break down and it was

laundry center area needs an update and a lot of tlc.

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the

the laundry room was closed because of this issue as well

there is a poster in the laundry room that says your first wash & dry are free, if you download the app

very clean big room with full kitchen and hard wood floors nice staff clean laundry room

and to do a load of laundry is really expensive here compared to other hotels, it's $8 a load

very friendly, quick with checking in and explaining what time is breakfast and the use of the laundry area

room was clean, but the ice machine and laundry room were not

the wifi in the rooms is great. the laundry on site was very useful. very friendly

the wifi was good (but very quick to drop you for inactivity

the wifi in the rooms is great. the laundry on site was very useful. very friendly

the front desk did not seem to know where the pet relief areas were, so i had to ask one of the valets

rise cafe was great. early check in was available

to the hotel is connected to the smoking area of the casino so not good for a pregnant lady with kids

the spa was great along with the pool

the spa tub in the room was my all time favorite.

the only thing i didn't like was the location of the only laundry facility

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the breakfast was great with a good variety and no powdered eggs

i also was told i would have to update my parking pass daily, which seems a little obsessive

heated pool.

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

the pool closed way to early,no breakfast and i had to keep getting my key fixed

the room service woman were a tab bit loud in the morning

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

the breakfast was good that morning and the staff was great

shuttle to/from casino was great

limited parking spaces

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

when i got to the room i was able to connect to wifi but the tv was giving an unable to connect message

beautiful property and room! staff were kind and helpful. pool was great and open until 10pm!

bar should more of a private area instead of out in a bright open area

limited parking

too nice of a hotel for each floor to have a shared microwave in the laundry room

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

like the fact they had laundry facility

there is no where to get coins for the laundry

i loved the fitness center and the fact that it offered free earphones which allowed me to watch tv

did not like the fact that the exercise room and the laundry facility were not available to be used

laundry available but took forever and was super expensive

the other room was located next to hotel staff laundry room and i could hear the sounds and vibrations of the

i like the fact that has laundry facility

laundry room closed no forward mentioning anywhere

the complimentary breakfast was superb

there were lots of kids staying and many were running around the halls until late.

property was very clean none of the immunities in the hotel worked pool was closed

i wish the kitchen would have had an oven

breakfast was fresh and so many options each morning

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

on line says laundry facilities but there isn't any no hair dryer

there were no laundry amenities like advertised

near casino easy to get to

the pool was dirty

free on site laundry

free laundry

laundry room dirty broken down

laundry room was free to use so that was super nice

breakfast was good. first time the laundry machines was free to use.

laundry facilities

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry use was great and cheap

great location to hard rock casino!

not informed for wifi

no hot breakfast

wifi was not working, coffee not available at the breakfast

there was no real breakfast available, but i grabbed a coffee

a no smoking also if you want watch tv that's not going to happen they only offer 4 channels no wifi and breakfast

the breakfast could have been better

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

close to the casino so ubers we re cheap.

close to expressway and casino - clean

it was close to the hard rock casino

location close to casino with free shuttle

laundry room just 1 washer and 1 dryer

i woke up i called for a late check out and the hotel staff was able to accommodate me in that

the free breakfast was very good and free parking was nice.

the room exceeded our expectations and the breakfast was great

pool close to early

more vegan or plant based options for breakfast

the breakfast in the morning was great and the woman who was the chef went above and beyond her job

i loved that this was a pet-friendly property, and even the dog-friendly areas were immaculate

salt water pool, refreshments upon arrival, gym equipment

room , comfortable bed , free parking netflix and youtube stuff was always smiling and

laundry room only had 1 washer working

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

over priced pet fee. pet fee was higher than room. didn t find out price until checkout

pool was small but no big deal.

definitely should not be labeled pet friendly

didnt like the fact that the lady at the front desk would not give us change to do our laundry

clean, parking

parking was very limited, especially when trucks with trailers take up multiple spots

convenient, but a less than picturesque view from the swimming pool

parking was a bit cramped

clean, nice shower (could do better on amenities for the cost of the room), comfortable bed, free parking -

breakfast was great

very clean and comfy big rooms ample parking space very friendly staff

small paper towel rack in kitchen and some kind of fan in bathroom for the steam created by taking a shower

location, complimentary wifi and breakfast

pool was awesome as well as laundry

the gym was nice and it was nice to take a dip in the pool, although it was very small.

enough parking

all ,bar a lobby area ,pool and patio locations .

had a pool and and an outside lounge area

could be laundry related

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

microwave, fridge, laundry room for guests, swimming pool area

no laundry

overall experience, clean comfortable surroundings, quiet hotel, secure parking.

no breakfast. smell. laundry facilities.

laundry machines were broken so i had no access for the full 9 days two spider in my room other

a couple in the elevator was talking about whose turn it was to go downstairs to do laundry this week

was nice love the little kitchen

they have a mini stove top with fridge like a mini kitchen. pet friendly seems pretty clean

people all around the property, people gathered in the parking lot like they were doing laundry or something

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

on the bed, ceiling paint falling down, no lock on the door , smoking roof smewll , pet scratches on the

they waived my pet fee because they know i work hard everyday and i also keep clean

i like the fact they had laundry room gym although i didn t get a chance to go there.

i needed to use the laundry due to our daughter getting sick in the car

the breakfast area was small but it was fine.

they enjoy having a great time in the pool

parking was a struggle.

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

laundry was only coin operated so i wasn t able to do laundry here!

laundry room is a shared wall

proximity to room, laundry facilities could be improved

that it was very clean and laundry and gym were available and plenty of available parking.

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

wide room comfortable bed laundry 24/7 super appreciated

elevators and guest laundry were not so tidy as l expected

sofas in breakfast area badly stained need good deep cleanse

breakfast was the best. very clean around.

the hotel was under renovation, only 1 elevator... the laundry room was not inop

only 1 handicapped parking space but 4 hilton honors spaces

because they had no signs directing were the entrance was so we had to stand literally in the parking lot , not

were nice and clean and we also enjoyed the pool area

stood at hotel because my daughter had gymnastics competition and we were traveling from palm coast, overall it

large rooms and hotel has full size pool and laundry room

place had everything i needed, big rig parking and laundry

the breakfast was good. the facilities were very good workout room, laundry room, etc..

water in the shower was changing from hot to cold too much and the laundry machines are awesome but you need

has pool, gym, laundry facility and business center to print stuff.

a family had done their laundry and used the fence around the pool and pool deck to dry their clothes

to go to lobby to request, tv remote didn t work had to have manager come in to fix, no dirty laundry bags

you walk in the entrance and someone s laundry was sitting in a basket on the curb by the door and in the

breakfast not great, but its ok. coffee, juice and muffins.

the pool was dirty, my kids could not use the pool

breakfast is very basic & beverages are overpriced

the picture is no actually. we can t use the pool, so dirty. good breakfast

laundry facilities

on bed - damaged, wobbly table which caused coffee to spill - front desk didn't have quarters for laundry despite

laundry services, kitchenette, cleanliness, swift check-in check-out.

the cost to do laundry but it expensive every where

would have liked to be able to borrow some dishes for the room since it comes with a kitchenette

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

guest laundry facilities were very dirty and old

friendly staff, clean facilities, public laundry room, the pool area.

the water did not get hot, the water pressure was low and the gym was not operational.

i really enjoy their hot breakfast!

it would have been nice if the bar had a few more choices.

location, spacious, well equipped rooms, pool, hot tub

great location at ybor central! beds are comfty and the pool is nice.

tv didn't work, room service never went to my room for 2 days, some of the staff had bad attitudes, there were

wasn t anything i didn t like but every time i wanted something from the bar there was never anyone there

i love that laundry and ice machines were on each floor but they were old and in need of replacement

wasn t a fan of the decor in the hallway a little outdated or the laundry options only one machine for drying

a holiday week, the bed was comfortable, the room had a lot of space , it was nice to have a mini kitchen (fridge

to fill out card each day for room services you needed

the price of water and the price of room service which was not very good.

towels, guest laundry was broken, no housekeeper came for the trash, room had bugs, and they billed me a stay

out of towels very quickly, so maybe they should either order more or desk staff should help with laundry to

to ask for hand towels and wash cloths but they were in the laundry

w/d was not working so he offered to do my laundry

the front desk was helpful. although they had no laundry detergent for sale to wash our clothes

one night we got late from work and i needed change for the laundry their , front desk offered to wash

we were next door to the laundry room and the machine was very noisy

the location and that the parking was easy.

the spa & pool

no breakfast bar remodeling it

was no laundry detergent in the system

elevator was broke alot also the laundry room but rather than that every thing was ok.

laundry and ice maker out of order

good grab and go breakfast. very clean room and comfy bed

room close to parking as my husband can t walk long distances

door didn t lock, the hallways smells like smoke (both kind), someone was sleeping in the laundry room

was dirty laundry in the hall in piles on the floor over night which is nasty

had to go to the laundry room to get fresh towels

also i tried to do a load of laundry but the machine ate my 3$ & i inquired how to handle it at the front desk

wifi was always shutting off never got fixed when the front desk person told me it would be on the

breakfast was horrible not enough food and what she finally put out was frozen solid

location, very friendly customer service was amazing the breakfast was great loved it here will come

the stay includes breakfast and it was very good

the front desk only had pool towels available and they were half the size of a bath towel

had a great time with my kids

there was someone in the staff laundry area fighting and a girl screaming

towels, the lady doing the rooms working by herself did not have any more towels i went to the laundry to get

not sufficient towels told laundry was closed but reserved for 3

good breakfast. laundry area and comfortable room.

the hallways were narrow and were carpeted but had heavy weird stench like you keep adding laundry detergent

there is a guest laundry on the floor

we were able to use the laundry services

the guest laundry was not working

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

the laundry service was poor

laundry room should have more machines

needs updating carpet pool parking was not great

only minor complaint we had was that the pool was way too warm

had a wonderful time swimming in the pool after a long day

wonderful staff, good breakfast, we enjoyed the pool, and lots of great restaurants nearby.