pool seems old and water should be more blue.

the description of hotel said fairgrounds casino but it was several miles away from either

breakfast was ok, the location was safe and quiet

everyone was friendly, breakfast was great, bed was perfect.

pet friendly

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

menus available in room for room service, no breakfast menu available when i asked, only dinner menu available

write on, no bible, no coffee, went up to front desk ask if they have coffee, yes i over to the kitchen area,

then called the room service dept and was told i'd be brought up some shortly

good location for work. clean room and bar and food on-site.

there is no where to get coins for the laundry

like the fact they had laundry facility

too nice of a hotel for each floor to have a shared microwave in the laundry room

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

the shuttle to the casino

one of four washing machines was working in the laundry facility

laundry room was great, but only 2 of 4 of your dryers produced heat (too right and floor unit)

also, free laundry which was really nice

laundry room dirty broken down

breakfast was good. first time the laundry machines was free to use.

one washer on a back patio does not a laundry make

location and they offered smoking rooms

wifi wasn't that good, i was put in the very end of the second building so i could not connect to

staff, clean rooms, pool area was nice but pretty small, the parking lot was great, was able to get ahold of

i requested non smoking accommodations but the room had a slight smoky covered up smell.

the other room was located next to hotel staff laundry room and i could hear the sounds and vibrations of the

laundry available but took forever and was super expensive

i like the fact that has laundry facility

did not like the fact that the exercise room and the laundry facility were not available to be used

laundry room closed no forward mentioning anywhere

there were lots of kids staying and many were running around the halls until late.

free parking quiet

i wish the kitchen would have had an oven

the kids had fun in the pool

place was very clean and comfortable. breakfast was very good.

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

the staff was very nice, the whole hotel was very clean, and the pool area is beautiful

good location, friendly staff, great breakfast and even ice cream at night!

it said no signal the entire time and they said they could do nothing due to being sold out the wifi wouldn

laundry machine broken and no updates.

laundry did not accept coins and the app charged more than advised on the washer & dryer

the laundry area is great

staff, room, laundry.

laundry facilities busy then did not work..

laundry and ice maker out of order

was no laundry detergent in the system

elevator was broke alot also the laundry room but rather than that every thing was ok.

pool area

the bed was very uncomfortable and the parking lot is very dark

good breakfast. laundry area and comfortable room.

the laundry not was working

to wait for extra pillows because everything was wet in laundry at 6pm

the hallways were narrow and were carpeted but had heavy weird stench like you keep adding laundry detergent

laundry machines were not working and no breakfast was offered.

very friendly, quick with checking in and explaining what time is breakfast and the use of the laundry area

there is a poster in the laundry room that says your first wash & dry are free, if you download the app

and to do a load of laundry is really expensive here compared to other hotels, it's $8 a load

were unfamiliar with their facility stated policies; no coins for laundry room machines, dirty room, limited

very clean big room with full kitchen and hard wood floors nice staff clean laundry room

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

really a big deal but i would bring my own laundry detergent in the future costly in the store area

we had kids in the pool & didn t appreciate their foul mouths or music

kids not being supervised when eating or

laundry broken, weird

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

plenty of parking

room, convienient location, breakfast, dinner, and kitchen made it feel like home

room, convienient location, breakfast, dinner, and kitchen made it feel like home

also i tried to do a load of laundry but the machine ate my 3$ & i inquired how to handle it at the front desk

door didn t lock, the hallways smells like smoke (both kind), someone was sleeping in the laundry room

was dirty laundry in the hall in piles on the floor over night which is nasty

had to go to the laundry room to get fresh towels

the only hotel that welcomes your pet

i love that laundry and ice machines were on each floor but they were old and in need of replacement

wasn t a fan of the decor in the hallway a little outdated or the laundry options only one machine for drying

parking situation was a bit odd, but i had to park right at the front door because all the other

not scheduling room service often enough.

pool was open, water was very nice

laundry room should have more machines

wonderful staff, good breakfast, we enjoyed the pool, and lots of great restaurants nearby.

made reservations for 2 adults and 2 kids with the expectation that the sofa bed would be big enough for two 1

the fitness center has one treadmill and one elliptical machine in a tiny room

staff, good breakfast selection, easy to get to

could hear our neighbors and kids most of the night talking in their rooms

the water pressure on the shower head btw) staff is really nice and friendly great parking good wifi

the walls and ceilings are paper thin, we heard kids running up and down the hallway, upstairs, the room next

not another guest kept complaining about our kids and made us leave, this hotel should specify that it is not

pool

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

laundry facilities were perfect for my road tripping needs

coin laundry, but you have to figure out how to get the coins

everyday including sunday and they haven t put that on booking dot com or anywhere they say the pool is heated

breakfast was good. area was clean. lots of room for the busy time of the day.

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

was visiting the seminole hard rock casino and i needed affordable accommodations for a day

the ants on the ground in pool area

the only thing i didn't like was the location of the only laundry facility

advertise they have laundry facilities but the washers are both out of service and have been for a long time

hotel was clean and the breakfast was really good

gym was well equipped

breakfast was included with eggs, sausage, pastries, coffee, juices etc

business center and laundry facilities were great

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

staff, breakfast, beds, decor.

304 did not have access to wifi and no onsite way to fix it

basis the staff is always been friendly the rooms are clean and bigger nicer than the hard rock casino and they

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the

00 on laundry washing everything and then spent the night in the laundry mat parking lot in tampa until

laundry center area needs an update and a lot of tlc.

from drug users in the laundry area and those on drugs sitting on stair wells all day

the laundry area smelled like pee, and the elevator felt like it was going to break down and it was

in gym and carpets smell in room

we had thr pool to ourselves alot they were very quick about bringinging towels trash bags helpful with the

breakfast was awesome different from what other hotels offer

enough food for the breakfast when you have a team of young kids you have to expect to use more food for breakfast

particularly the hot tub since so many people were utilizing it & eating around & in it( kids mostly) 2

laundry. lost money with inoperable coin machines. upgrade!

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

the laundry room does need some attention.

room was right off the elevators and thought it was going to be loud because there were a lot of kids on site

elevator is broken i was on the 4 floor i have to use the stairs and i have kids

guest laundry facilities were very dirty and old

friendly staff, clean facilities, public laundry room, the pool area.

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

daily breakfast was good

the pool was awesome!

used the gym, the pool area

outside of the casino when waiting for taxis or your car, there is no chairs

had a non smoking room, but being so close to the casino, it still had a smoky smell

to the hotel is connected to the smoking area of the casino so not good for a pregnant lady with kids

loads of free parking and complimentary wifi

previous person complained about that also went to the front desk to ask for a couple of plastic laundry bags

the breakfast was ok

small pool, no kids entertainment.

comfortable beds, free parking , nice breakfast

best inside the same parking lot

on line says laundry facilities but there isn't any no hair dryer

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

there were no laundry amenities like advertised

close to casino

ideal considering the area but it was very convenient to attractions like ybor city, hard rock casino, the

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

the wifi was good (but very quick to drop you for inactivity

the wifi in the rooms is great. the laundry on site was very useful. very friendly

parking

no hot breakfast

tv was screwed up manager had to reprogram. breakfast was nothing to eat at 0630. no breakfast

the breakfast could have been a little bit more stuff.

a no smoking also if you want watch tv that's not going to happen they only offer 4 channels no wifi and breakfast

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

nice pool and hot tub area

no shuttle to casino during the week

close to expressway and casino - clean

breakfast fine

laundry use was great and cheap

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry facilities

all the services where really good: parking lot, front desk, breakfast, pool, gym

the best was comfy, full kitchen with supplies, staff was so nice

next to laundry room and ac unit outside

laundry faciliities,pool close to restaurants with i hop on site.

please, fix your laundry on the second floor

laundry facilities on both levels

the kettle, coffee, minibar, hair dryier, laundry are all makes you stay comfortable

i went into business parking lot instead and i had to ask a cop where to go

pricing in bar and bigger selection

everything was clean. it was nice having the bar and restaurant inside.

the person from room service was extremely rude and nasty

room service should always inspect their door openers before offering the room to a new guest

location was good, kids enjoyed the pool, and the staff were helpful

nice lobby , nice view from room, gym was good

kids across the hall made noise all night

bar closed at 10pm on friday night and 9

kids running up and down the hallway 2

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

was great our room was clean the ac worked well we were on the ground floor the breakfast was great and plentiful

l and the breakfast was

nice pool and jacuzzi, very clean. good size room. nice breakfast.

i wish that the pool stayed open longer and that there was more than one laundry room

laundry area was packed

i also liked the fact that there was a laundry room so i could travel back to my destination with clean clothes

laundry was a plus, hopefully the vending is stocked or you have to wait 30 mins

the breakfast was amazing !

no laundry bag

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

teenagers were blaring music and slamming doors all night and kept kids up

the pool was small and dirty

it wasn't not easy to get to. only pool was available... no other amenities.

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

could be laundry related

no laundry

microwave, fridge, laundry room for guests, swimming pool area

didn t get a chance to see the pool but so far we loved our stay and would definitely come back

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

our room and the facility (including laundry area) were clean and they took necessary precautions because of

pool was not heated!!

room was nice kitchen good.

we weren't able to use the pool as it rained every day but it was ice and secluded

people all around the property, people gathered in the parking lot like they were doing laundry or something

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

would definitely go back this was a good room i loved it very clean no bugs big beautiful pool

pet-friendly (we named the cockroaches)

wide room comfortable bed laundry 24/7 super appreciated

elevators and guest laundry were not so tidy as l expected

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

the gym was nice

breakfast was very good, lots of variety and clean

breakfast was very good and the staff was

we were also close to the pool and both nights, people were out by the pool partying and that

the room was fabulous, it was a studio lots of room with kitchen.

the full sized kitchen...

breakfast was ok since it was weekend, overall enjoyed our stay, clean room, nice hotel, excellent

laundry room is a shared wall

that it was very clean and laundry and gym were available and plenty of available parking.

proximity to room, laundry facilities could be improved

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

laundry was only coin operated so i wasn t able to do laundry here!

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

the only complaint we have is that it was advertised that there was free breakfast and there were pictures on

morning breakfast was delicious and offered a great variety

pool are and hot tube clean

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

laundry room only had 1 washer working

very nice clean rooms, friendly staff, good hot breakfast

kitchen lights didn t work. but i didn t report it either

no kids

didnt like the fact that the lady at the front desk would not give us change to do our laundry

from an immaculate room, to stylish surroundings, fresh, complimentary breakfast, a great gym, daily fun

it was super clean. great breakfast. welcoming staff.

clean, parking

men drinking and smoking outside the front door in the pool area is very dirty

when i was walking to my room by the pool i saw a rat running across to the laundry room area

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

room smelled like wet laundry, our sliding door had no lock or latch on it

dingy with low to poor lighting. expensive guest laundry.

breakfast offered was not great

guest laundry appreciated

we were looking to do a bit of laundry, but the dryer was broken - worry not, we were offered the opportunity

laundry machines require quarters but there is no change available at hotel.

the staff very nicely, room very clean and excellent breakfast.

the pool was not in operation

has everything you need laundry ice close to restaurants excellent for good night sleep

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

king rooms are very spacious and comfortable with great location to pool and laundry

king rooms are very spacious and comfortable with great location to pool and laundry

pool view awesome..

fitness room was great, and the laundry room was as well

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

they took advantage of families visiting their kids

i did not eat breakfast, the location was great.

eggs not offered at breakfast.

mat was clumped with hair when we arrived, the printer was broken, we paid 7$ to do a load of laundry and the

the laundry machine could be a little cleaner but that was not a minus at all.

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

asked for a quiet room, we were placed in a room above the laundry, the laundry fan was on late at night, it

laundry is a problem

my room was perfect even my little ones came and swam in the pool i truly had a wonderful

dottie in the morning was very kind and made us very comfortable at breakfast

breakfast was not included.

the pool is small but perfect for a quick dip after busch gardens

no luggage rack or laundry bag

clean hotel, hot breakfast was good, staff was friendly and attentive.

no bacon for any of our breakfast

the shuttle guy craig was fantastic

sheets were dirty and wifi did not work

had to wait for laundry to be done before we received and additional towels had to pay for self

i loved that they give you 4 free drink tickets for the hotel bar upon check-in and the breakfast in the morning

pool was great, pet friendly

pool and pool area were full of bugs, so my friends couldn't swim or really hang by the pool long

me kids say the sofa bed was really hard

and laundry is up on the third floor

laundry facility and vending machines were good to have

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

complimentary breakfast was substantial and good variety, staff was friendly, not far from busch gardens

is pet friendly, even to pit bull breeds, and it looks exactly like what it does in the pictures on

laundry if needed and was by card which most are still coins

laundry washer issues. only one of them was working.

very nice to have laundry facilities on site

internet, poor cleaning and many excuses to do housekeeping laundry facilities poorly maintained, some of them

good parking and laundry facilities

large rooms and hotel has full size pool and laundry room

place had everything i needed, big rig parking and laundry

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

when we arrived, the room was very dirty and the laundry didn t work

laundry facilities

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

free wifi in the room and in the lobby, free hot breakfast (fresh squeezed grapefruit juice, almond milk

there are a few eating places with 5 minutes walk including a sports bar & grille next door that offers a

kids were sneaking in behind guests as they were using the key to get in on the side door, made us

it would have been nice if the bar had a few more choices.

marvellous hotel and swimming pool within 1 block of the ybor district ! 5 stars !

pool was nice, great location

perfect location and super friendly staff. the bar was a plus too!

there is a guest laundry on the floor

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

the laundry service was poor

the guest laundry was not working

we were able to use the laundry services

they have a well equipped gym if you need to work out

they are also very pet friendly

had a great stay, the kids loved the rooftop pool

front desk staff and housekeeping amazing and thank you. ladies at breakfast worked very hard

breakfast was delicious and a large selection

the gym and laundry services were closed at the time.

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

the total environment from the staff to the laundry to the pool was excellent

i really liked the pool and the overlook of the skyline

didn t realize it was a pet friendly hotel

great parking lot and building well located and well illuminated

breakfast wasn't what it was 3 years ago no pool said there was a spa but there wasn't gym had 2 pieces of

gym and breakfast was closed because of covid but i get that it s out of their hands

at night there were men hanging out and drinking in the hotel parking lot

parking, clean, comfortable bed cons: breakfast is very skimpy - not many options, very basic gym (just 3 cardio

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

they even had a guest laundry

rooms, lobby, lounge, laundry room and grounds are clean

pet friendly

room was clean, breakfast was good

location n breakfast

staff was very accommodating and the breakfast was well prepared and tasty

breakfast was horrible not enough food and what she finally put out was frozen solid

ashtrays were dumped out and not cleaned up, lots of noises when trying to sleep at 10-11pm in parking lot,

the breakfast are was very clean

the hotel staff upgraded me to a king spa room that had a huge tub looking out on floor to ceiling windows over

we also saw a lot of young kids dressed like they re going to a ball

room service and food options. parking was easy.

location was perfect for this trip. pool was lovely. drinks were great.

room service was ordered and delivered in a very timely manner.

we were next door to the laundry room and the machine was very noisy

one night we got late from work and i needed change for the laundry their , front desk offered to wash

no breakfast

a visible issue in all rooms visible from the parking lot

parking was excellent

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

and my laundry was lost before checkout

there s an excellent laundry room with washers/dryers

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

bar was very full after the game and they allowed 5 or 6 small children to sit at the bar

great location, traffic wasn t bad. several accommodations, pool, restaurant, etc

position, breakfast and general services

i wanted to grab a quick coffee but they had cleaned up the coffee station that they had during breakfast

they had everything in the room when it came down to using the kitchen

breakfast could of been better maybe serve waffles and turkey bacon not just pork bacon and the

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

laundry only on 4th floor

pool was really nice

the service at the bar was slow, we ended up walking out before anyone even greeted us.

though it is pet friendly, it went out for a walk and of course my dog was barking, the called me to shut my

like the free breakfast and free internet, the complimentary reception in the evening with drinks and snacks

my boys enjoyed the free breakfast and the pool

the kitchen staff were very friendly and helpful.

clean, great breakfast and staff. nice pool.

pay for wifi

wifi should have been free of cost for the guests.

i had to pay to use the wifi.

paid for wifi. expected better than that from a company as big as this one.

convenient and comfortable. loved the pool & restaurant & lounge.

it's also pet friendly

shady pool

very helpful staff great location very nice room and beautiful, warm outside pool

nice bar and restaurant inside the hotel

morning coffee bar room service location

the food was delicious at the bar and at breakfast

laundry facilities made it really convenient

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

the please was extremely clean including the gym and the swimming pool area

the swimming pool needs to redone as some of the tiling was missing.

a car full of kids

breakfast

there should be some way to follow up on room service requests for filled before room service departs for day

safe area and safe parking lot

staff & the bathroom size with the shower head with enough water pressure and of course our kids loved the free

tucked away from main road traffic, and parking was free

nice self-serve mini-mart, bar and breakfast buffet in the lobby

the rooftop bar was great

a hot breakfast, less gratuity charges, room was fine went left, we are not a messy family.

i was on the 8th floor with the pool and bar

the service was ok, the gratuity was high, paid almost $300 for one night, breakfast was cold, could be better

of wifi option is bit confusing between the free one and the paid one

complimentary breakfast

to downtown, walking distance to riverwalk -liked the kitchenette with full size fridge and dishwasher and has

i liked that it had a kitchenette

yum and a kids treasure chest of goodies

they have a pool.

room was great, the bathrooms were clean, the bar was great, the staff was exceptional

the hotel had no bar until 5:00 and then closed at 9:00, just not the quality for close to $300

was the week of the bar exam, so they gouged us with high prices, mandatory valet at an additional 20/day plus

however the wifi connection was very bad/slow