enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

the closed gym.

there was reconstruction and no wifi and we were not informed prior to the trip

breakfast could use some improvement

breakfast was ok since it was weekend, overall enjoyed our stay, clean room, nice hotel, excellent

spacious room . good kitchen facility. appreciated having netflix, amazon specialty stations .

i liked having a kitchen

the breakfast had a good selection

laundry facilities on both levels

need more than one washer/dryer for personal laundry!

took maintenance to give me back my quarters and tell me that there was, in fact, another working laundry below

the kettle, coffee, minibar, hair dryier, laundry are all makes you stay comfortable

please, fix your laundry on the second floor

our room and the facility (including laundry area) were clean and they took necessary precautions because of

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

that the pool closed so early.

clean, the staff is friendly and helpful, the breakfast is decent, the lobby is kept nice, the pool is clean

the bed, the pool , breakfast, staff

friendly staff, pet friendly, decent breakfast , and perfect location .

the gym was fun as well

the hotel also provided free shuttle service, which was awesome

great property and good swimming pool.

once was room service provided, i spent a whole day out of the room and came back and the trash was still

no laundry bag

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

i called numerous hotels in the tampa bay area for an early check in

dirt, leaves in slider tracks, pool furniture busted at the seams- not just 1 piece , multiple chairs tattered

and didn t fully close at the top which was an issue since i was on the first floor facing the parking lot

laundry was a plus, hopefully the vending is stocked or you have to wait 30 mins

i also liked the fact that there was a laundry room so i could travel back to my destination with clean clothes

i wish that the pool stayed open longer and that there was more than one laundry room

laundry area was packed

the breakfast area is a little bit small.

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

l and the breakfast was

saturday night kids running up&down the hall

often said there are drug heads that come in and turn around all night long just fly through the parking lot

had to wait for laundry to be done before we received and additional towels had to pay for self

hotel had an amazing breakfast and a free shuttle that was extremely easy to access.

loved that the shuttle took us to & from bush gardens

had to bathe my kids by holding shower head and spraying them like pets

good clean place, nice breakfast

fitness room was great, and the laundry room was as well

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

nice room, kitchen. if i stayed longer would really like all the amenities.

the pool was like ice and it s not so inviting but the kid s didn t mind

we used the mini kitchen a lot and washed the dishes in the dishwasher

laundry is a problem

it's pet-friendly and is close to my son

candy bar 3

my room was perfect even my little ones came and swam in the pool i truly had a wonderful

the business center was down. no bar or comfortable lounge area. there were ants in the room.

laundry facility and vending machines were good to have

and laundry is up on the third floor

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

noise from room next to me & parking lot

friendly staff, clean and affordable rooms, pet friendly, location

when i was walking to my room by the pool i saw a rat running across to the laundry room area

dingy with low to poor lighting. expensive guest laundry.

room smelled like wet laundry, our sliding door had no lock or latch on it

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

you are staying more than one day to go to busch gardens, you ll save the cost of the parking (which is 25

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

kids in room next door running the halls at midnight

the kids enjoyed the pool

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

laundry facilities

when we arrived, the room was very dirty and the laundry didn t work

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

price of laundry

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

good parking and laundry facilities

laundry washer issues. only one of them was working.

we were looking to do a bit of laundry, but the dryer was broken - worry not, we were offered the opportunity

guest laundry appreciated

laundry machines require quarters but there is no change available at hotel.

location, gym setup was decent.

the available hotel shuttle to and from the parks help save you money parking at the parks which currently cost

laundry room was convenient

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

mat was clumped with hair when we arrived, the printer was broken, we paid 7$ to do a load of laundry and the

the laundry room had two washers and two dryers at $2 per load each

has everything you need laundry ice close to restaurants excellent for good night sleep

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

king rooms are very spacious and comfortable with great location to pool and laundry

parking is tight

on smoking

no luggage rack or laundry bag

couldn't get the wifi to connect and also our room was very hot

small parking and expensive pet fee. sofa bed very uncomfortable.

we weren't able to check in until 3pm but the lovely man out front let us go sit by the pool and wait

parking/shuttle to bush gardens

it claimed to have laundry facilities, there were none

laundry out of order

laundry center area needs an update and a lot of tlc.

from drug users in the laundry area and those on drugs sitting on stair wells all day

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the

the laundry facilities smelled, but we didn't use them

workout and laundry facilities were available, though i didn't stay long enough to need them this time

very friendly, quick with checking in and explaining what time is breakfast and the use of the laundry area

the laundry room was closed because of this issue as well

there is a poster in the laundry room that says your first wash & dry are free, if you download the app

room was clean, but the ice machine and laundry room were not

the wifi in the rooms is great. the laundry on site was very useful. very friendly

the wifi was good (but very quick to drop you for inactivity

the wifi in the rooms is great. the laundry on site was very useful. very friendly

excellent location. friendly staff. accessible parking.

outside of the casino when waiting for taxis or your car, there is no chairs

great food at council oaks and matthew at the l bar made some awesome drinks for me

the room was excellent, staff all so friendly and we had great fun in the casino too

room and bed very comfortable, great food and drinks at the pool bar and beautiful atmosphere at the pool

they even had a guest laundry

rooms, lobby, lounge, laundry room and grounds are clean

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

wear size 10 and a half life 2 shoes but i posted them on you guys email men wearing in the gym and me having

parking spots are very narrow

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the only thing i didn't like was the location of the only laundry facility

pet friendly. staff very friendly and helpful. very clean. very comfortable bed.

the back parking lot door card key reader didn't workgood stay very few issues

breakfast was included with eggs, sausage, pastries, coffee, juices etc

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

across the street from the fair grounds/ amphitheater, we walked to the concert and avoided parking costs and

the parking lot is incredibly well lit

laundry facilities made it really convenient

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

the trundle bed was not very comfortable but would probably be fine for kids

me and another guest actually spoke about it in the parking lot one morning

the pools better the pool looked dirty and had spider webs on the gates

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

that even with covid breakfast could be a bit better

breakfast was ok

cops should of been called and no one did a thing when my mom and my kids were threatened over breakfast

there were no laundry amenities like advertised

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

on line says laundry facilities but there isn't any no hair dryer

at our request, they changed the room to a non-smoking room in a quiet location

had a tub when some places only have a shower bed was comfortable smoking rooms available which most places don

the kitchen person was on it all the time making sure trays were full at all times

staff & the bathroom size with the shower head with enough water pressure and of course our kids loved the free

breakfast

no full kitchen in suite

clean rooms, tasty breakfast and fantastic staff

laundry facilities

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry use was great and cheap

big spacious room and bathroom. well equipped kitchen. nice facility and close to the airport.

breakfast was good, ev charging station was a plus. room was comfy and clean

breakfast was lacking bad

the breakfast could have been a little bit more stuff.

wifi was not working, coffee not available at the breakfast

wifi that is free could have been better and there was a confusion with my passport, but after

breakfast was minimal

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

is small and doesn t fit everybody who wants to go to the casino

the close proximity to the seminole hard rock casino.

best compl breakfast i have ever had

two outdoor pools

not a great location. couldn t get ev charger to work, it was broken. room was okay.

dog was either kept in the pool area or in someone s car outside my window that i heard barking all night and

quick checkin and checkout, good people, good bed and room,good breakfast

everyone was friendly, breakfast was great, bed was perfect.

they don t have a gym

upon arrival to our room, there’s was a group of kids right outside our door, to the point we asked them to

that it is dog-friendly, has wonderful customer service, the rooms were great with good a/c and a kitchenette

clean, convenient location, budget friendly, breakfast was just right with ample attendants to assist and make

upon arrival to our room, there s was a group of kids right outside our door, to the point we asked them to

the pool was only open until dusk.

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

i have a nice kitchen

i booked it on booking and said it was 2 kids and one adult but i guess the free breakfast is only for two

in hotel bar and meal service was a plus (didn't use, but great to have)

near casino

laundry available but took forever and was super expensive

laundry room closed no forward mentioning anywhere

did not like the fact that the exercise room and the laundry facility were not available to be used

i like the fact that has laundry facility

the other room was located next to hotel staff laundry room and i could hear the sounds and vibrations of the

free on site laundry

laundry room was great, but only 2 of 4 of your dryers produced heat (too right and floor unit)

breakfast was good. first time the laundry machines was free to use.

one of four washing machines was working in the laundry facility

laundry room dirty broken down

like the fact they had laundry facility

too nice of a hotel for each floor to have a shared microwave in the laundry room

there is no where to get coins for the laundry

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

you can t beat the location if attending a concert or going to the casino

no laundry

could be laundry related

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

microwave, fridge, laundry room for guests, swimming pool area

size of the room was amazing, being able to walk out the sliding glass door to the pool was great as well

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

people all around the property, people gathered in the parking lot like they were doing laundry or something

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

free wifi

rusty nasty microwave, cigarette and pet smell, fridge did not work, air conditioner raggly and falling apart

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

that it was very clean and laundry and gym were available and plenty of available parking.

woken up by laundry machines

laundry was only coin operated so i wasn t able to do laundry here!

proximity to room, laundry facilities could be improved

wide room comfortable bed laundry 24/7 super appreciated

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

elevators and guest laundry were not so tidy as l expected

new hotel. nice pool.

breakfast was the best. very clean around.

perfect location and super friendly staff. the bar was a plus too!

great location at ybor central! beds are comfty and the pool is nice.

the pool was freezing and rooms little out dated and needed

tv didn't work, room service never went to my room for 2 days, some of the staff had bad attitudes, there were

was at a great price and perfect location to all the restaurants and bar to down town ybor city, within walking

guest laundry facilities were very dirty and old

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

friendly staff, clean facilities, public laundry room, the pool area.

breakfast was a little sparse.

the water did not get hot, the water pressure was low and the gym was not operational.

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

the guest laundry was not working

we were able to use the laundry services

there is a guest laundry on the floor

the laundry service was poor

wasn t a fan of the decor in the hallway a little outdated or the laundry options only one machine for drying

i love that laundry and ice machines were on each floor but they were old and in need of replacement

the wifi was also very reliable

breakfast and other amenities (pool & exercise room) were all above what i expected

also, no parking at night what so ever

laundry room just 1 washer and 1 dryer

late check out on sunday was wonderful

eggs were a little dry at breakfast. and butter or cream cheese for bagels

kitchenette was very poorly stocked with utensils and the ones that were there were damaged/melted

breakfast, parking, staff

door didn t lock, the hallways smells like smoke (both kind), someone was sleeping in the laundry room

also i tried to do a load of laundry but the machine ate my 3$ & i inquired how to handle it at the front desk

was dirty laundry in the hall in piles on the floor over night which is nasty

had to go to the laundry room to get fresh towels

location, pet friendly and price

laundry and ice maker out of order

elevator was broke alot also the laundry room but rather than that every thing was ok.

was no laundry detergent in the system

staff was great , breakfast was good. location was good.

the bed was very uncomfortable and the parking lot is very dark

the hallways were narrow and were carpeted but had heavy weird stench like you keep adding laundry detergent

not sufficient towels told laundry was closed but reserved for 3

good breakfast. laundry area and comfortable room.

towels, the lady doing the rooms working by herself did not have any more towels i went to the laundry to get

the laundry not was working

amazing bathrooms and kitchen

spa area and gym were both great

separate bedrooms and large kitchen, very accommodating, clean and smelled great!!

good free wifi

the location, the kitchen, the rate, what the resort afford.

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

issue i had was wifi connection

clean and comfortable with a great breakfast

wifi, i couldn t log on but i didn t call either. was to sleepy. lol

laundry room should have more machines

the breakfast, the location

kids and dogs in breakfast area

out when i checked my account and noticed they took more than what they was supposed to and they wifi wasn't

there were kids running up and down the hallway

hard as a brick and the pillows felt like you were sleeping on a bag of laundry

no laundry bag provided.

laundry machine broken and no updates.

were bugs in our room - laundry room was outdated and there was no detergent to purchase - bathrooms in lobby

laundry facilities were used and fine

laundry. lost money with inoperable coin machines. upgrade!

the laundry room does need some attention.

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

pool

there is a mini gym.

enough food for the breakfast when you have a team of young kids you have to expect to use more food for breakfast

best part is the free breakfast, kids love it so much

early check in

morning we came down too late for breakfast, and the lady who was cleaning up and putting things away made us

best part is the free breakfast, kids love it so much

wifi speed is low and not stable

the water pressure on the shower head btw) staff is really nice and friendly great parking good wifi

small inside pool

hot pool

the walls and ceilings are paper thin, we heard kids running up and down the hallway, upstairs, the room next

really a big deal but i would bring my own laundry detergent in the future costly in the store area

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

had to search parking lot and follow another person to retrieve a cart

pool wasn t heated.

check-in, super friendly staff, nice view from room, great wifi, comfy beds, good basic breakfast, would stay

very embarrassing when my wife called and cannot pay for my kids food

we took advantage of the gym and the pool

everything was good! but the view of the corner room and the pool on the rooftop was the best

even the breakfast was like warm and the staff there was also fantastic

the gym and laundry services were closed at the time.

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

the total environment from the staff to the laundry to the pool was excellent

great value for tampa. i liked the pool, the gym . supermarket is very close.

price and pool on the 6 floor i think it should be more safe around the side anyone can fall

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

laundry broken, weird

pool hours

breakfast was eh. wifi was awful. we all had to use data.

very spacious and nice equipped kitchen

laundry facilities were perfect for my road tripping needs

coin laundry, but you have to figure out how to get the coins

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

the pool was alittle small and stove in the room.

i never eat breakfast so i can't answer the question.

nice self-serve mini-mart, bar and breakfast buffet in the lobby

i was on the 8th floor with the pool and bar

we have to pay for parking and breakfast wasn't so different

the service was ok, the gratuity was high, paid almost $300 for one night, breakfast was cold, could be better

helpful staff who then allocated me an unsellable room on 7th floor next to a pool plant room that was so noisy

had a restaurant, bar and pool.

bugs in pool - pool location that had access from parking lot

breakfast was great, gym and pool was very clean

breakfast was great, gym and pool was very clean

parking was a little tight

the room was beautiful! full kitchen and separate bedroom. very comfy!

good breakfast with choice of hot and cold food

liked the side area with the pool and basketball court

how clean breakfast was great pool was so nice with shade rooms are large walking distance to ut fast

-renovated and tastefully decorated room -kitchen staff and breakfast servers extremely helpful and

you walk in the entrance and someone s laundry was sitting in a basket on the curb by the door and in the

staff, clean, great breakfast and the kiddos loved being able to go swimming even after dark which not many

dog barking all night kids running around on floor loud music and staff wouldn't tell them

it was very clean staff was excellent quiet and relaxing breakfast everything was fresh

kids running around hallway slamming doors loud music had to work in the morning didn't get

the greeting having to pay for wifi not offered breakfast

unique hotel with a small gym and nice restaurant and bar

pool was a bit small but served its purpose.

room service delivery was disorganized

nice bar and restaurant inside the hotel

the hotel had no bar until 5:00 and then closed at 9:00, just not the quality for close to $300

the hotel was under construction no pool

room was great, the bathrooms were clean, the bar was great, the staff was exceptional

was the week of the bar exam, so they gouged us with high prices, mandatory valet at an additional 20/day plus

no complimentary breakfast, and wifi for bonvoy members only.

it was great that had washers and dryers, but the hotel didn t supply laundry detergent

there s a gym & good laundry facilities

great and calm location, 10 min walk from downtown, 10$ for daily parking, self-service laundry

very impressed on the guest laundry and no charge was a wonderful gift to the guest

the shuttle service was excellent and we loved not having to pay for washing and drying laundry

building , clean room, comfortable beds, fresh renovation, tasty cocktails in the bar, nice pool and gym

hotel room was fantastic with the kitchenette

pool

the pool was a nice bonus

, clean room, comfortable beds, fresh renovation, tasty cocktails in the bar, nice pool and gym

laundry only on 4th floor

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

and the coffee bar which was still open, was great coffee

hotel location and the amazing free breakfast was was the tipping point for our choice

pool was completed in the shade and couldn t find a time of day that there was sunlight there.

room service was exceptional

although, we were only there for one night we had room service delivered and the food was very good

wifi is not free unless you are a bonvoy member

location was perfect for this trip. pool was lovely. drinks were great.

breakfast buffet was very good. room service was great for something late. pool was lovely.

towels, guest laundry was broken, no housekeeper came for the trash, room had bugs, and they billed me a stay

we was only given a towel a piece for our stay due to them not doing laundry

to ask for hand towels and wash cloths but they were in the laundry

the front desk was helpful. although they had no laundry detergent for sale to wash our clothes

;also washed was broken; unable to do laundry

there was absolutely nothing to eat or drink and no room service

gym was tiny and there was a leak from the ceiling covering most of the floor

everything was great the early check in was awesome

nice swimming pool and loads of choice for breakfast

the room service staff was great.

and my laundry was lost before checkout

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

there s an excellent laundry room with washers/dryers

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

free wifi

the gym was lacking

in addition, no free wifi was also out of line with this type of quality hotel and in comparison to other hotels

price for about nothing: me breakfast included, no free wifi, no coffee-tea machine in the room

fact that you have to pay per day to use wifi is unacceptable in this day and age

the room was very comfortable! the pool and food at the property was great.

gym and laundry room were being renovated

close to everything with easy access to restaurants, mall, outlets, tennis and golf

i loved the staff and the place. would ve liked to see the pool open but maybe next time,

clean and good breakfast

breakfast was excellent good choices.

very clean hotel with great amenities, i loved the laundry area and the fitness center

laundry was broken

breakfast, gym, pool.

clean and well laid out hotel. easy complimentary parking. gracious staff.

wifi was a little spotty and difficult connecting to all of our devices

previous person complained about that also went to the front desk to ask for a couple of plastic laundry bags

the parking lot is small & connected to the shopping center in front of the hotel

ample parking

pool area

good breakfast too