laundry machines do not take credit cards - needed tons of quarters

laundry is four bucks per load plus detergent

nice, well kept, spacious, helpful staff, good location, laundry facility.

good wifi

pets ok

gym was nice, had a laundry area did not see but handy

the gym has plenty of equipment and is very clean as well

the breakfast was amazing. the food at the bar of an evening was exceptional as well.

hotel employee in the bar was excellent and friendly as well

the hotel is lovely and has a complete gym as well as a zen room

it is unacceptable to be greeted with a trash can, dirty laundry bins, and aggravating associates

there was no mention of a per fee, they charged me 100 dollars for my pet

parking

realize this was pet friendly

breakfast was really good, nice way to start the day!

spa area and gym were both great

the location, the kitchen, the rate, what the resort afford.

separate bedrooms and large kitchen, very accommodating, clean and smelled great!!

amazing bathrooms and kitchen

great to have a kitchen and two bedrooms with the kids

laundry facilities made it really convenient

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

cleaner than most , friendly staff, pool

pool is warm and the design of the room was nice, the staffs were nice, and the gym was clean and neat

clean peaceful breakfast and gym well kept.

i love the laundry and gym rooms.

there was no laundry bag , there was no conditioner at all

easy parking

kitchen apparently wasn't prepare for the amount of people

breakfast, parking, location

rooms, lobby, lounge, laundry room and grounds are clean

they even had a guest laundry

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

convenient location, the room was so pet friendly.

it was helpful that they are pet-friendly

night time ice cream made my kids so happy

said dog friendly but it wasn't no dog bags for poop, you cant leave your pet in the room by itself very rude

we did not get room service the intire time.

breakfast

we stay in many pet friendly places

laundry was broken

very clean hotel with great amenities, i loved the laundry area and the fitness center

just wish the pool was a little bigger but it was fine just to cool off.

nice clean room and a good breakfast.

the gym on site was well equipped but i will never use booking

gym and laundry room were being renovated

breakfast and cleanliness

spa tub is all.

i loved the staff and the place. would ve liked to see the pool open but maybe next time,

the wifi

sarah was extremely helpful as i requested an early check in on the 20th as my husband had to drop me off at

i felt the pet fee was quite pricey !!

one of the staff was rude and contacted my daughter about my pet.

the pool is to small

' i also enjoy the bar and restaurant area

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

loved the free shuttle to the parks since this was our main reason for booking this hotel

my kids were able to charge things without adult consent

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

laundry facilities

when we arrived, the room was very dirty and the laundry didn t work

had to wait for laundry to be done before we received and additional towels had to pay for self

the next morning we seen that there was pee stains on the couch which smelt and they had us in a pet friendly

rooms were nice and room service was good

liked having two rooms, with the kitchen area

no covered area by the pool to escape some rain.

laundry facility and vending machines were good to have

and laundry is up on the third floor

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

it was located close to busch gardens and they were very pet friendly without an extra fee.

there was more than enough parking

laundry is a problem

wish breakfast was included!

was exceptionally clean and the breakfast was tasty

candy bar 3

very polite staff and pool and bar area was right there.9

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

fitness room was great, and the laundry room was as well

kitchen installations had everything and more

the shower could of been alittle cleaner. and the pool wasn t open.

they took advantage of families visiting their kids

price of laundry

very nice to have laundry facilities on site

laundry if needed and was by card which most are still coins

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

pool was awesome as well as laundry

places, the bathrooms are immaculate as well as the rooms, the staff is very kind and helpful, parking is easy

facility was well maintained , love the decor, checking in and out easy, no long waits , ample parking lot well

the deadbolt lock did not work. they ran out of breakfast offerings except pastries.

pool was a little small but ok

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

there was reconstruction and no wifi and we were not informed prior to the trip

a wide variety of breakfast items were available

the pool and spa was a big plus

the laundry room had two washers and two dryers at $2 per load each

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

mat was clumped with hair when we arrived, the printer was broken, we paid 7$ to do a load of laundry and the

the laundry machine could be a little cleaner but that was not a minus at all.

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

no luggage rack or laundry bag

from check in to shuttle, everyone was outstanding, friendly and very helpful

breakfast was good and location great cuz it was very close to the park

the parking is kind of limited but not really a big deal!

delicious warm breakfast attentive housekeepers and they are pet friendly

room was clean, the bed was clean and comfortable, parking was free and ease of access in out of the property

breakfast was very good and the staff was

kitchen stocked with everything you need

pool area needs work

i liked having a kitchen

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

has everything you need laundry ice close to restaurants excellent for good night sleep

king rooms are very spacious and comfortable with great location to pool and laundry

smoking room

building was dirty needs grounds cleaned parking lot was dirty needs painting,but rooms were ok

we were looking to do a bit of laundry, but the dryer was broken - worry not, we were offered the opportunity

laundry machines require quarters but there is no change available at hotel.

guest laundry appreciated

location, gym setup was decent.

breakfast was good and busch gardens was about 3 blocks away which we walked and saved money on parking

our room and the facility (including laundry area) were clean and they took necessary precautions because of

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

room was clean, bed comfortable, location easy to get to. breakfast was very nice.

large parking lot and lobby

but i guess they didn't have a full kitchen to work with

laundry room just 1 washer and 1 dryer

clean, pet friendly.

the free breakfast was very good and free parking was nice.

we didn't get to use the pool/hot tub but wished we could've because it looked very nice

good value and great breakfast choices; comfortable clean room

had landed at 6am and wanted early check in

everything was excellent room was very clean lots of parking and staff was very attentive.

nice pool

our kids loved the breakfast

facilities-wise, the pool area was lovely for a quick midday dip, and the gym had every machine i wanted even

laundry machines were broken so i had no access for the full 9 days two spider in my room other

no breakfast. smell. laundry facilities.

a couple in the elevator was talking about whose turn it was to go downstairs to do laundry this week

no use of kitchen wares

we had a kitchen but absolutely no utensils or cooking pans which staff said needed to be purchased

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

no laundry bag

as parking when there are bus loads i do feel as if busses should be able and consider and park very

was not included, the pool need more maintenance and we have to pay for the parking

didn t like that we had to pay for parking

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

when i was walking to my room by the pool i saw a rat running across to the laundry room area

room smelled like wet laundry, our sliding door had no lock or latch on it

dingy with low to poor lighting. expensive guest laundry.

the lady was rude about me having my pets that i was not being in the hotel then she had this man that work

i wish that the pool stayed open longer and that there was more than one laundry room

i also liked the fact that there was a laundry room so i could travel back to my destination with clean clothes

laundry area was packed

laundry was a plus, hopefully the vending is stocked or you have to wait 30 mins

the breakfast area is a little bit small.

i like the fact they had laundry room gym although i didn t get a chance to go there.

i needed to use the laundry due to our daughter getting sick in the car

clean, convenient, friendly staff, parking included, breakfast included.

so getting in and out of the parking lot sometimes took a while

price, free parking, free wifi, business center

was a number of kids staying at the hotel during the same time period, late in the evening someone banged on

would have been better had it not been for the kids who kept running up down the hall ways screaming all night

hotel is pet friendly but they do charge $75+ tax + service fee per pet for the first 4 days and then $125+

kids running up and down the hallway 2

the hotel also provided free shuttle service, which was awesome

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

pool and hot tub and the service from rita

the hot tub and pool, cleanliness and the room were amazing

parking is free

the breakfast was good and the snacks/drinks in the lobby for purchase were a hit with all the kiddos

have room that are specially allocated for pet friendly

only request is if the rooftop bar was open on sunday

good location, good breakfast, good breakfast

clean and comfortable room modern design and everything is new convenient location and good breakfast

the hotel was under renovation, only 1 elevator... the laundry room was not inop

the pool was dirty as well

pool was small, building works ongoing, and small breakfast selection

only 1 handicapped parking space but 4 hilton honors spaces

stood at hotel because my daughter had gymnastics competition and we were traveling from palm coast, overall it

to go to lobby to request, tv remote didn t work had to have manager come in to fix, no dirty laundry bags

a family had done their laundry and used the fence around the pool and pool deck to dry their clothes

water in the shower was changing from hot to cold too much and the laundry machines are awesome but you need

has pool, gym, laundry facility and business center to print stuff.

the breakfast was good. the facilities were very good workout room, laundry room, etc..

cleanliness , a variety of breakfast items

hotel is so popular, the parking is adequate but tight if you come in later in the evening but definitely doable

had a room by the pool and one night the music was on all night

pool was not heated as promised.

cleanliness and staff were top notch. good breakfast.

the laundry room was very dirty. breakfast was awful, cold with few options

next to laundry room and ac unit outside

need more than one washer/dryer for personal laundry!

laundry facilities on both levels

please, fix your laundry on the second floor

the cost to do laundry but it expensive every where

laundry services, kitchenette, cleanliness, swift check-in check-out.

laundry facilities

on bed - damaged, wobbly table which caused coffee to spill - front desk didn't have quarters for laundry despite

i loved the kitchenette and how big and spacious this room was.

i enjoyed having the guest laundry available since we were staying for a week

they had breakfast every morning laundry and gym to use

i accidentally threw out my laundry and a member of the cleaning staff helped me find it on december 30th -

room faced parking lot and it was very bright at night and in the morning despite the blinds

bed slightly uncomfortable. pool very small

staff was very nice and helpful with many things, directions, laundry questions etc.

parking for plenty

breakfast was totally awesome. got to swim in the pool many times location is awesome!

very good hot breakfast and ample parking

i appreciated the continental breakfast and the quiet surroundings.

room was a long way to ice, laundry, and elevator

staff all great. liked having laundry room down the hall.

laundry room was convenient

laundry room.

the laundry room smelt sour which we could spell from our room

my only complaint was not being able to check in because the staff was elsewhere doing laundry

laundry access & nice pool

ac worked, was fairly quiet even with the pets.

location and the bathroom pet are welcome.

like rock room 246 fridge didn't work i show it to housekeeper but no reply wifi was very hard to

you walk in the entrance and someone s laundry was sitting in a basket on the curb by the door and in the

booked for the pool and wanted to sunbathe, but pool was in the shade.

kids running all night in the hall playing music loud

great place good service and awesome breakfast on the morning

didn t appreciate booking thru u with a pet to be charged an additional 25 a night

my kids love to play pool and even it was long weekend it was very clean

good golf course , comfy bed and pillows

is a walking village resort and you have to park pretty far from the resort and walk or rely on golf carts

the palmer golf course was in great shape and it was challenging

kitchen was not well equipped

;also washed was broken; unable to do laundry

w/d was not working so he offered to do my laundry

we was only given a towel a piece for our stay due to them not doing laundry

to ask for hand towels and wash cloths but they were in the laundry

towels, guest laundry was broken, no housekeeper came for the trash, room had bugs, and they billed me a stay

feeling unsafe when doing laundry, or heading to or from the car after dark.

brightly lit rooms and parking area with plenty of parking bed was comfortable

the kitchen was invested with roaches

no wifi first room

the room was better than i expected for a smoking room, nice and clean, no bugs

laundry machines were all out of whack with the money required to use them

the kitchen was shut down and did not reopen

more vegetarian choices on the room service menu. other than that, i can t think of a thing.

location right in the airport,no shuttle needed. liked the set up of the hotel

kids did run across pool area towards the planes and immediately climbed up small fence barrier

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

the wifi in the rooms is great. the laundry on site was very useful. very friendly

the wifi was good (but very quick to drop you for inactivity

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the

laundry center area needs an update and a lot of tlc.

the outside trash cans by laundry room that we had to walk by to get to our room had a horrible smell like they

laundry out of order

from drug users in the laundry area and those on drugs sitting on stair wells all day

have had a refrigerator/mini bar in room

to hook up hdni to wifi

clean, easy walk to casino and attractions. friendly staff.

it was really pet friendly and i was really comfortable every where in the hotel

room and bed very comfortable, great food and drinks at the pool bar and beautiful atmosphere at the pool

there's an awesome laundry room that have really good washers and dryers

workout and laundry facilities were available, though i didn't stay long enough to need them this time

there is a poster in the laundry room that says your first wash & dry are free, if you download the app

the laundry facilities smelled, but we didn't use them

we didn't need these items but there was no closet/safe, no coffee maker, no laundry bag, no hair dryer and i

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry use was great and cheap

laundry facilities

our only complaint is the breakfast is not great

proximity to casino

everything. we loved everything. bar was great.

the gym was nice

enjoyed the pool, and bar

from the shuttle driver until i waved goodbye, everyone i spoke to was a delight

services. gyy open 24/7 and bar/restaurant. shuttle service for the airport also.

also did not expect a lack of late night room service, but there is premade food for purchase to make up for

the gym was large and the rooms were nice

coffee bar service was amazing

room service forgot my order

the gym was really good and well equipped

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

there were no laundry amenities like advertised

on line says laundry facilities but there isn't any no hair dryer

pool has been closed

are very small; there was no revolving plate in the microwave so couldn't cook anything; wifi absolutely sucked

a no smoking also if you want watch tv that's not going to happen they only offer 4 channels no wifi and breakfast

the breakfast could have been a little bit more stuff.

wifi was not working, coffee not available at the breakfast

no hot breakfast

wifi that is free could have been better and there was a confusion with my passport, but after

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

breakfast fine

dirty pool

customer service was great. breakfast selection was great.

location close to casino with free shuttle

un heated pool the basketball hoop was made of a life saver never want pool towels some of the breakfast

this hotel was great! we loved it! the pool area was fantastic! breakfast was awesome!

kitchen but needs different lighting

kids slept on the pull-out couch, but both stays…the hotel attendant said they were out of

loved having the convenience of a kitchen in our room

the staff and room service for the restaurant were very friendly

wifi is the pits. was never able to get online.

staff, clean rooms and a nice pool for the kids

there was pet urine on the carpet, blood on the comforter

staff, clean rooms and a nice pool for the kids

had spoke to the day clerk about wanting to do laundry and she told me if i needed quarters she will have some

breakfast was rather simple but it got the job done

cold pool

charge to use facilities like pool & gym omg ud83dude32

nice spacious and tidy hotel. nice staff, decent breakfast, comfy beds, easy parking.

tv didn't work, room service never went to my room for 2 days, some of the staff had bad attitudes, there were

it has a nice little pool too

was at a great price and perfect location to all the restaurants and bar to down town ybor city, within walking

there is nothing i don't like. i wished the bar was open but i understand these times we are in

breakfast was delicious and bar was decent

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the only thing i didn't like was the location of the only laundry facility

i also was told i would have to update my parking pass daily, which seems a little obsessive

the atmosphere the hotel elevator was messed up and they have pets

pet friendly. staff very friendly and helpful. very clean. very comfortable bed.

breakfast

pool can be more sheltered have more established more shade with pergola cause the sun is too hot

covid beakfast was oatmeal, a mini water and a garnola bar every day. pool was closed for covid

super comfy bed, great shuttle to/from airport and mall.

pillows could be improved. pool was down during stay.

the laundry service was poor

there is a guest laundry on the floor

the guest laundry was not working

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

we were able to use the laundry services

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

people all around the property, people gathered in the parking lot like they were doing laundry or something

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

free wifi

the staff were friendly,the room even though was a smoking room was very nice and clean short taxi to ybor

no laundry

could be laundry related

microwave, fridge, laundry room for guests, swimming pool area

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

didn t have a real breakfast

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

closest hotel to casino

staff was pleasant and facility was kept clean. they are very pet friendly.

laundry was only coin operated so i wasn t able to do laundry here!

laundry room is a shared wall

proximity to room, laundry facilities could be improved

woken up by laundry machines

that it was very clean and laundry and gym were available and plenty of available parking.

business center and laundry facilities were great

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

great location, great parking

everything was amazing, pool, room, breakfast! everything was very clean and quiet

clean, spacious, quiet & hot breakfast options

whether i needed additional towels, quarters for the machines to do laundry or dinnerware and utensils staff

was next to the supplies/hotel laundry/cleaning room that was being accessed the entire time i was there

music i didn t think i should have to ask for cups, glasses and cutlery soap and change for laundry was not

-room keys constantly got deactivated -breakfast was never there and small -rude staff -flooded laundry

the location and laundry room is only good thing i have to say.

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

elevators and guest laundry were not so tidy as l expected

wide room comfortable bed laundry 24/7 super appreciated

very friendly staff, gym facilities ok, comfortable bed, clean

super new hotel. clean room. nice pool. friendly staff. great breakfast.

really liked the fact that the pool and hot tub were open until 9:00pm

very helpful staff, easy parking

location, gym, comfy bed!

pet friendly hotel that didn't stick you in a room that felt and smelled like a dog house

parking was ok. had access to security doors in side of bldg.

we arrived very late with only the laundry and cleaning available for check in

the laundry room people put their clothing in my dryer

there's also a gym and a laundry room

hour laundry, free wi-fi, cable tv, hot showers, friendly staff, clean hallways and entry

friendly staff, i was able to do laundry, very pleased over all

sounds, (maybe laundry machines

it, the staff couldn't fix it, but they kindly send me down to their sister hotel to finish my laundry load

this would greatly improve the experience for guests who need to do laundry during their stay

smell of cigarette smoke between the elevators & laundry room

good guest laundry room

they had laundry room as well

the service was excellent. very friendly staff nice breakfast selection

staffing was awesome,clean and best of all is breakfast

i couldn't get connected to wifi

the shower & bathroom were clean and the the separate “kitchen”area at the front door was great too

laundry room was out of order.

beds, decent size room, well lit hallways, laundry facilities, free breakfast, restaurant within walking distance

-elevator was shaky & there was only one -dryer was out of service the whole trip, couldn t do laundry -pop

ice and soda machine on every floor and laundry facilities

deception when asked about laundry facility, had to go next door to the hampton

unable to do my laundry on the premises!!!

he set out there both nights with kids playing right up to our patio

the pool area could use a refresh but we didn t swim during our stay so it wasn t an issue.

i wanted a balcony to sit enjoy the night outside not at pool

also, since there was contruction going on which was not a problem, but part of the parking area was limited

breakfast offered a good variety, including vegan-friendly options such as oat milk

a hot breakfast, less gratuity charges, room was fine went left, we are not a messy family.

good breakfast, friendly staff, clean room. i would surely return.

we have to pay for parking and breakfast wasn't so different

the service was ok, the gratuity was high, paid almost $300 for one night, breakfast was cold, could be better

it doesn t have a laundry room to wash clothes!

was no laundry facilities or hot tub

there was no laundry room for clients

no where to do laundry. i had to go across the street to the extended stay.

no laundry facility. and need separate service elevator for employees.

very impressed on the guest laundry and no charge was a wonderful gift to the guest

complimentary laundry was such a welcomed amenity

love the proximity of the property and that it has a shuttle, guest laundry and the restaurant staff is amazing

but they cleaned up the guest laundry space so that was an improvement

there s a gym & good laundry facilities

liked having laundry on site, even if it was a bit expensive at $2

laundry,

pool areas and gym,laundry and

wifi was horrible

the pet fee was non refundable

also, when i did my laundry, but i understand the reason for this

i even had to use the washing machine there, the laundry room was very well maintained and clean

breakfast buffet, the laundry facility and the overall peace and quiet of the room and the

maybe a shuttle to the airport or beach

their presence everywhere within the bed sheets, the pillows, drawers, bathroom and all over the kitchenette

parking

breakfast was friendly and i loved the fresh waffles during the week

and great breakfast

breakfast was varied, fresh and delicious

wish i would have had more time to enjoy the pool

bad thing is no wifi and they charge $12 for wifi that is the one thing is wrong had to go down the street to

is all the same as from the past no improvement in the menu and the kitchen is messing with the food

breakfast was great, kids really enjoyed it

and we had such an amazing time the staff were super friendly, very informative and the breakfast was

the gym and pool area and also the outside prices beach front

clean. great location .breakfast. laundry. easy access to highways

breakfast was a great on the go

the room was a two bedroom suite which is great when traveling with kids

limited kids channels on the t

dinner and breakfast supplied. roomy very quiet room. no negatives at all.