clean and had a pool

i know the hotel is in florida, but it does get cooler here and it was hard for the kids to enjoy the pool when

parking was an issue every night

very central and easily accessible. well light parking lots and cameras.

location, clean, breakfast

i accidentally threw out my laundry and a member of the cleaning staff helped me find it on december 30th -

they had breakfast every morning laundry and gym to use

i enjoyed having the guest laundry available since we were staying for a week

outside sitting areas, as well as a nice pool area

good location. clean. decent gym. free breakfast. good size room.

nice, well kept, spacious, helpful staff, good location, laundry facility.

laundry machines do not take credit cards - needed tons of quarters

laundry is four bucks per load plus detergent

updated rooms and extremely courteous staff, including breakfast personnel.

cleanliness and quiet and breakfast

gym was nice, had a laundry area did not see but handy

didn't at the facility but found the snack bar very convenient

the bar and kindness people

they have a bar in the lobby, which is a plus

the hotel is lovely and has a complete gym as well as a zen room

it is unacceptable to be greeted with a trash can, dirty laundry bins, and aggravating associates

parking

location, new, very clean, nice size room, comfortable bed, complimentary breakfast, and other amenities

realize this was pet friendly

staff was amazing, the lounge/breakfast room was the nicest,coolest, comfy, and most relaxing i ve been in

pool was awesome as well as laundry

the pool was amazing

and the bar downstairs is a plus

no free breakfast

breakfast is not included - there were kids making noise at 8am - the hotel is a little bit flexible in their

full 2 bed/2 bath apartment with full kitchen and high ceilings was a grest fit for our family.

the location, the kitchen, the rate, what the resort afford.

separate bedrooms and large kitchen, very accommodating, clean and smelled great!!

saw bugs on the kitchen counter and the

spa area and gym were both great

hotel is in a safe neighborhood and provides free parking

very clean and comfy big rooms ample parking space very friendly staff

- the staff, the cleanliness, beds and pillows are super comfortable, nice pool to take a break from this heat

i would have insisted on if i were the hotel manager, is that the workers not park in the front parking spaces

room , pool , gym

no breakfast. smell. laundry facilities.

a couple in the elevator was talking about whose turn it was to go downstairs to do laundry this week

laundry machines were broken so i had no access for the full 9 days two spider in my room other

prior to reservation i asked about pet free rooms & they said all were deep cleaned, which ours was not

have to pay for towels when it needs to be refreshed no pool pay for the wifi i paid extra for a 4th person and

they had laundry room as well

room size, location, comfort of beds and bedding, breakfast along with 2 of the friendliest ladies we have ever

very nice room. excellent breakfast. very nice staff. will stay again.

enjoyed the pool and jacuzzi

the shower & bathroom were clean and the the separate “kitchen”area at the front door was great too

unable to do my laundry on the premises!!!

area, easy excess centered to main attractions surrounding cities, available parking space

if i pay -- of my hard earned dollars i expect a free breakfast bar and a blow-dryer in my room of which i had

couldn't believe we had to pay for parking in the lot that was owned by the hotel

pool area was run down and needed to be updated and cleaned up

sat in the parking lot with multiple other travelers because they had no rooms available till 5:00 p

too many kids at the pool

were extremely overpriced, pet fee was very high and the cost of breakfast for what you get was ridiculous

nice outdoor garden sitting area separate from pool & kids

very helpful staff, easy parking

breakfast buffet, the laundry facility and the overall peace and quiet of the room and the

i even had to use the washing machine there, the laundry room was very well maintained and clean

also, when i did my laundry, but i understand the reason for this

the breakfast was great

clean and located near restaurants within walking distance. great complimentary breakfast.

amount charged for a pet cleaning where we had our yorkie with us

it's quiet, like having a kitchen , even though never cooked or ate in the room,nice to have

the outside pool was nicely heated, which was good considering it was pretty chilly for florida vacation in

mildly unfriendly breakfast staff customer service

breakfast was excellent

laundry services, kitchenette, cleanliness, swift check-in check-out.

on bed - damaged, wobbly table which caused coffee to spill - front desk didn't have quarters for laundry despite

the cost to do laundry but it expensive every where

laundry facilities

easy and plentiful free parking

the hotel was under renovation, only 1 elevator... the laundry room was not inop

breakfast, pool, workout room

prefer a hot breakfast

breakfast was great. service was great. representatives were great.

free wifi and free breakfast were the perks that i enjoyed at this hotel

water in the shower was changing from hot to cold too much and the laundry machines are awesome but you need

a family had done their laundry and used the fence around the pool and pool deck to dry their clothes

has pool, gym, laundry facility and business center to print stuff.

the breakfast was good. the facilities were very good workout room, laundry room, etc..

to go to lobby to request, tv remote didn t work had to have manager come in to fix, no dirty laundry bags

i like the fact they had laundry room gym although i didn t get a chance to go there.

i needed to use the laundry due to our daughter getting sick in the car

free wifi, location is good.

parking was a struggle.

pool and hot tube and how clean everything was and very nice staff they treated us like

beds were comfy, rooms clean and spacious, laundry facilities worked great and the staff are always so nice

there's a coin laundry on-site, a fitness center, and a pool, all very well maintained

there was a variety for breakfast and there was a guest laundry room to do your own laundry

pool is also nice too

from the check in experience, the room (spectacular), breakfast, parking

the pool, exercise room and laundry room were modest but appreciated

the included breakfast is delicious. the laundry facilities are very convenient.

there was a little lounge with beer & wine, and a laundry room for guests (coin) which was a pleasant surprise

on site laundry facility, great quick breakfast items. rooms were clean

they had laundry room that was kept in good upkeep

laundry room just 1 washer and 1 dryer

breakfast, parking, staff

is very nice and professional my puppy was happy and the gave me the first floor cause i have a pet so it is

parking area looked small on arrival. it's bigger than it looks. i arrived in the evening.

pet friendly, close to attractions

laundry on one floor and it is terribly hot in there

the kids loved the pool and the pillows! very clean

fabulous breakfast! all employees were so nice.room was very spacious.

location and the breakfast

parking seemed to be a small problem is all

they are spacious enough to kick a ball around with your kids or even set up croquet wickets

room, nice to have a sink for a kitchen

the room also did not have basic information such as the wifi password and checkout details

they are spacious enough to kick a ball around with your kids or even set up croquet wickets

it was a taste of old florida with modern conveniences, such as wifi

loved the fact that there was laundry services in our building

spread out, lush greenery, free laundry facilities, kitchenette, husband loves the golf courses & practice

great staff and amazing golf course!

i really loved the kids buffet menu

the spa was

feeling unsafe when doing laundry, or heading to or from the car after dark.

no wifi first room

the parking and just a location.

people hanging out in parking lot drinking

water felt oily? as if you weren't getting clean. did see a bug in kitchen area.

no breakfast, but a laundry... perfect location.

there was a vending machine in the laundry room, but the lock was broken and we couldn't get in

facility at night is over run with drug addicts smoking drugs in the laundry rooms stairs all over

ice machine and laundry room available

location was perfect. tv was good. wifi was good.

nice pool and hot tub area. laundry room was nice and had new equipment. staff was very helpful!

room is next to the laundry i think so i kept on hearing like the machine all night but besides that it was

the laundry was dirty and dingy

the laundry service was discontinued for guests.

elevator to floor 2 loud talking near laundry room loud noises east of my room employees talking loud outside

you walk in the entrance and someone s laundry was sitting in a basket on the curb by the door and in the

dog barking all night kids running around on floor loud music and staff wouldn't tell them

asked for room with pool view, looked out window there was a wall

pay pet fee

kids running all night in the hall playing music loud

the wifi didn't work so the took cash for room an deposit.had to go to atm next door.

no wifi, not many channels

they seemed very used up and the wifi wasn t very good

wifi unavailable in rooms

smoking a lot of weed in the rooms near mine and i had to jump through hoops to try to get the wifi password

laundry machines were all out of whack with the money required to use them

was very convenient for air flight, nice roof top setting area to watch the planes, the kids loved it

some noisy kids. charge for parking

it is in the airport building, do not need to get a shuttle to it.

in the airport and clean. the bar was fun and food was amazing. the gym was perfect.

the laundry facility and gym were a nice addition (but free) to our 10 day stay

love the room and the laundry is free to do

laundry, gym, close to food places within walking. cook dinner in room

rooms, hot water, great water pressure in room 234, free laundry and very quiet

bed, great shower, free laundry, fitness center, publix and great places to eat within easy walking distance,

location, the pool area is inviting, laundry is convenient, the rooms have rule floor vs

cute kitchen, clean room

sheets were stained and full of burn holes even though the room was non smoking

smoking area there is a large accumulation of cigarette butts on the walking breezeway and parking lot

better wifi that doesn't keep going out

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

the pet-friendly environment made the experience even better and stress-free for our family

the pet fee was too much and not told from the beginning.

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

laundry facilities

when we arrived, the room was very dirty and the laundry didn t work

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

out of towels very quickly, so maybe they should either order more or desk staff should help with laundry to

to ask for hand towels and wash cloths but they were in the laundry

we was only given a towel a piece for our stay due to them not doing laundry

if staff be more kindly and there was guest hoarding the laundry room starting a fight

towels, guest laundry was broken, no housekeeper came for the trash, room had bugs, and they billed me a stay

the cleaning staff stole my laundry from the machine left unattended

sheets great some towels are stained n unacceptable hotel is very clean. good laundry for giests

way to many people hanging around outside smoking or hanging around by the steps

it took pets

a smoking room with no ashtray provided , towels provided were for the size of children s towels ,

pool areas and gym,laundry and

laundry,

liked having laundry on site, even if it was a bit expensive at $2

nice to have a pool and gym to use

the pool and bar was amazing, the food and area

smell of cigarette smoke between the elevators & laundry room

this would greatly improve the experience for guests who need to do laundry during their stay

sounds, (maybe laundry machines

it, the staff couldn't fix it, but they kindly send me down to their sister hotel to finish my laundry load

good guest laundry room

no hairdryer, i looked for a laundry bag in the closet. the beds were not made each day.

dirty laundry facilities,

i had younger kids that would have liked to be able to use the spa.

we enjoyed the pool area with bar & grille

room was comfortable and the available room service as well as tikibar, lounge and restaurant made the stay

beds, decent size room, well lit hallways, laundry facilities, free breakfast, restaurant within walking distance

laundry room was out of order.

the laundry facility was broken and flooding the first day

great location, amazing view laundry/dryer 24h big room and bathroom very friendly staff good

-elevator was shaky & there was only one -dryer was out of service the whole trip, couldn t do laundry -pop

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

very nice to have laundry facilities on site

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

good parking and laundry facilities

laundry if needed and was by card which most are still coins

is all the same as from the past no improvement in the menu and the kitchen is messing with the food

pet friendly without charge and room clean

my husband and i came back for the day expecting to grab a little bite and the kitchen was closed and it was

there was no pool

liked access to the beach, breakfast was exceptional

the gentlemen that were working in the laundry were very friendly and helpful

was unable to use the laundry services as the washer's coin mechanism was jammed, and not repaired during my

however, i have been coming to the area a lot for the past 4 years because my kids moved here and we have tried

the wifi was good as well

poor wifi

laundry facility and vending machines were good to have

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

and laundry is up on the third floor

they allow pets

good reception service. rooms very clean. nice pool.

had to wait for laundry to be done before we received and additional towels had to pay for self

angie working at the bar made our stay enjoyable

liked having two rooms, with the kitchen area

courtyard in the center of the hotel was a bit noisy at 11pm with kids running around and yelling, but overall

loved that the shuttle took us to & from bush gardens

laundry is a problem

the pool looked a little too green for our liking. and the lock on our door was not very secure.

pool was out of action.

was good but the kitchen set up for the staff needs improvement

breakfast was at an extra cost

fitness room was great, and the laundry room was as well

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

my kids were just happy to swim in the sun so it was fine for us

we used the mini kitchen a lot and washed the dishes in the dishwasher

breakfast staff (short older hispanic lady blond short hair) i was asking her what she had just put

no luggage rack or laundry bag

elevator in the front of the property, far from parking in the back especially if you have a room towards the

shuttle was great to and from busch gardens!

delicious warm breakfast attentive housekeepers and they are pet friendly

but were very happy to see holiday inn providing full amenities such as breakfast buffet, pool and gym access

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

laundry room was convenient

the laundry machine could be a little cleaner but that was not a minus at all.

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

asked for a quiet room, we were placed in a room above the laundry, the laundry fan was on late at night, it

king rooms are very spacious and comfortable with great location to pool and laundry

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

has everything you need laundry ice close to restaurants excellent for good night sleep

it was quiet and relaxing and the pool was nice

ui didn't like anything ,roaches, water didn't go down in tub it sink,no wifi connection

laundry machines require quarters but there is no change available at hotel.

guest laundry appreciated

we were looking to do a bit of laundry, but the dryer was broken - worry not, we were offered the opportunity

great place to stay, friendly staff, clean room, and yummy breakfast.

free wifi

have stopped doing shuttle service to and from the airport

room service forgot my order

room service ended an hour earlier than the advertised time on the hotel tv channel.

the pool was quite cold. but maybe i was there not at the best time

room service food isn't worth it

laundry facilities made it really convenient

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

breakfast was inconsistent as far as quality

loved the fitness room with the pool view

the pools better the pool looked dirty and had spider webs on the gates

there was no laundry bag , there was no conditioner at all

i love the laundry and gym rooms.

kitchen apparently wasn't prepare for the amount of people

breakfast was great the workers were wonderful the bar was awesome

breakfast should be included regardless of signing up to be a hyatt member

drinks on the bar really good and good prices

it s a pet friendly hotel with no grass area to walk the dogs.

i love the shuttle service to the airport

i wish room service and the restaurant had more vegan options.

the bar closed too early

clean. great location .breakfast. laundry. easy access to highways

separate rooms, full kitchen and two bathroom

i like the whole experience. large room and comfortable. very clean plug a small kitchen.

location, airport shuttle, accommodation of delayed flight and very late checkin

room service must be requested a day in advance

meals and the laundry accommodations

room was excellent, tv area away from the beds was nice with the kids

lobby , pool and dining areas were inviting

could have been extremely dangerous if not deadly if one of my kids opened it and tried taking it

really liked the pool/ hot tub, location near the airport, and shuttle service.

the guest laundry is good. clean and conveniece!

used the laundry

was great starting from check in , friendly stuff always smiling , self laundry with complimentary soap ,

one laundry room, with one working washer

the rooms should have laundry bags, when we asked for them we had to go to the front desk

we liked the kitchen in the room and they had all of the utensils we

breakfast was very good

the breakfast was not good but the stay was

didn't like the vacuum was left in the pool with hoses everywhere

the front desk staff were very friendly and the facility provided a 4am shuttle to the airport

the property had a pool but it was empty

the room was very comfortable, quiet, and the kitchen was well equipped for any meals that you want to make on

free wifi worked well

the room was amazing they had a heated pool and was so clean

breakfast didn't start until 06:30.

room smelled like wet laundry, our sliding door had no lock or latch on it

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

when i was walking to my room by the pool i saw a rat running across to the laundry room area

dingy with low to poor lighting. expensive guest laundry.

breakfast was a lot more than we expected. very clean and right next to busch gardens

and the wifi was never able to use, try to connect and it would fail to connect saying no internet

was upbeat and nice offered a snack area had restaurant and bar in hotel and included breakfast

the desk staff and bar staff were very friendly and attentive.

checking in, wifi, and the room.

staff, clean rooms and a nice pool for the kids

gym was clean as well

bit strange - odd questions no water or anything offered for being marriott gold need bike(s) in gym big room

the pool could have been warmer. too cold to think about going in.

airport shuttle arrived super fast, hotel staff was great.

the airport shuttle doesn t run past 5pm and no weekends.

very clean hotel with great amenities, i loved the laundry area and the fitness center

laundry was broken

clean and well laid out hotel. easy complimentary parking. gracious staff.

i enjoyed the early breakfast too

the pool and gym were very clean

there was no laundry room for clients

no laundry facility. and need separate service elevator for employees.

no where to do laundry. i had to go across the street to the extended stay.

was no laundry facilities or hot tub

it doesn t have a laundry room to wash clothes!

need for maintenance on the laundry equipment

the swimming pool area was dirty. the gym and laundry facility were small in size.

laundry facilities were lacking

the laundry room was absolutely disgusting

complimentary laundry

gym and laundry room were being renovated

i loved the staff and the place. would ve liked to see the pool open but maybe next time,

breakfast was excellent good choices.

kitchen staff really friendly

unsupervised kids running up and down hallways at night.

paid 30$ to dry 1 load of laundry and 20$ the next time

the laundry room was dirty, most of the time, the machines were packed with clothing without anyone

on site laundry

the laundry room people put their clothing in my dryer

there was a laundry cart in the hallway from the day we got there till we left filled to the brim with dirty

the location and laundry room is only good thing i have to say.

whether i needed additional towels, quarters for the machines to do laundry or dinnerware and utensils staff

was next to the supplies/hotel laundry/cleaning room that was being accessed the entire time i was there

-room keys constantly got deactivated -breakfast was never there and small -rude staff -flooded laundry

music i didn t think i should have to ask for cups, glasses and cutlery soap and change for laundry was not

rooms, lobby, lounge, laundry room and grounds are clean

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

they even had a guest laundry

there was even a gym

room service 6

was roomy, convenient location for laundry, it was chilly & the pool was heated nice surprise , close to stores

was very clean, staff was very nice, comfortable beds, available parking and internet was fast

breakfast

proximity to busch gardens and the kids loved the pool

convenient location, very clean and quiet, great breakfast, safe parking

kids loved the complimentary ice cream between 8-10 pm

had spoke to the day clerk about wanting to do laundry and she told me if i needed quarters she will have some

everything, it was clean, well equipped, pool was clean. all was good

breakfast was hot and the area was clean

my husband liked his breakfast. the hotel was not far from international mall or restaurants.

airport shuttle service was about a ten minute ride- a sign inside the shuttle suggests tips are

the staff was very nice and the pool was perfect

the pool was clean and pretty, and lynae at reception was super friendly and helpful

parking was a little tight

had a restaurant, bar and pool.

charging for breakfast. if i have to pay for food, i might as well try a local restaurant.

we couldn’t check in until 3:45 due to a laundry issue

laundry machines broken, no change in the change machine in lobby, the room was sooooo tiny

i liked that there was laundry on site

another doing all her washing at the outside covered laundry area

coin operated laundry, vending machines and no change available

from reception, breakfast area, hallways and room, laundry facility - everything was super clean at all times

laundry room

good location. staff was very nice. very clean. good parking. great wifi. laundry room.

loved the golf place next door and visited it twice, it was hard to get the kids our of the pool and hot tub,

the pool was dirty and the kids couldn't swim

the breakfast was spectacular and they even have laundry service for guests

we were here for 3 nights, but only ate breakfast once on sunday, dec

room, breakfast, gym, ample size parking. nice bath towels,

hotel was very clean - room was perfect for a family of 5 - gym was standard - staff were very nice

the pool with the airplanes landing and taking off. and the breakfast

the soft beds, nice decor, great food/drinks, lovely pool

very nice room fully equipped, three elevators, nice hotel environment, swimming pool and fitness gym available

location is very convenient and easy to find; free parking is a plus!

stay for smf, free shuttle to raymond james

the shuttle driver and service was great

- particularly in the restaurant which was atrocious- and front desk didn't know what to do with laundry

whole day sunday, so we had to go to the marriott hotel across the street to watch the masters golf and get a

used the amenities like the gym and pool

cost, location, shuttle, staff

also making you pay for parking is petty

washing machine was broken so i couldn't do laundry

were dirty towels both days left by housekeeping that we had to take to the office for clean laundry

also didn't realize no laundry on site

the laundry room consisted of one washer and one dryer

that it rained and the kids couldn t use the pool

the hotel had a laundry mat so we did our laundry. room was great a bedroom and pull out couch.

laundry room out of order

one of the clothes dryers caused a green stain on a load of laundry

there were cockroaches in the laundry room area and we had a sweet with two bedrooms, two bathrooms, and it

gym, breakfast, social hour

the wifi.

breakfast was good! staff helpful.

pool closed to early

pets accepted

area around the pool needed to be cleaned.

to use the washer/dryer in the laundry

shuttle service to cruise port would of been appreciated.

and helpful cannot fault them, the location is in an area near the airport, the hotel has a shuttle service

very comfortable bed, very clean room. adequate gym and pool.

was 2 minutes from the hotel to grab the shuttle to the airport and the driver was rude to my sisters about