there was no laundry bag , there was no conditioner at all

i love the laundry and gym rooms.

from desk to bar to pool staff

add more gym equipment

wifi never work

very clean hotel with great amenities, i loved the laundry area and the fitness center

laundry was broken

is the great hotel with very good breakfast

they finally removed the braid and when i walked my dog saw it was thrown in the parking lot

just wish the pool was a little bigger but it was fine just to cool off.

gym and laundry room were being renovated

i loved the staff and the place. would ve liked to see the pool open but maybe next time,

plenty handicap parking

no complaints, great staff and breakfast!!!

close to everything with easy access to restaurants, mall, outlets, tennis and golf

it is unacceptable to be greeted with a trash can, dirty laundry bins, and aggravating associates

pool area was great

cheryl at the bar was amazing, priscilla front desk amazing, great breakfast, beautiful property, perfect

in others hotel and they constantly cleaning them and this should be as well considering it's a pet friendly

hotel, pool, room, design, smell of new hotel, gym area, breakfast area, the staff, quietness, cleansiness,

gym was nice, had a laundry area did not see but handy

pool was great

didn't at the facility but found the snack bar very convenient

gym was nice, had a laundry area did not see but handy

the breakfast was amazing. the food at the bar of an evening was exceptional as well.

nice, well kept, spacious, helpful staff, good location, laundry facility.

laundry is four bucks per load plus detergent

laundry machines do not take credit cards - needed tons of quarters

are spacious w/full kitchens

the restaurant near the hotel and the heated pool

the pool looked nice

clean, modern, bright, well designed. lovely pool area and great gym.

i stayed more then one night during this stay and my bed was never made yet front desk confirms room service

excellent breakfast and comfortable facilities with friendly staff!

breakfast was great, gym and pool was very clean

staff was very nice and helpful with many things, directions, laundry questions etc.

network system is not working well.i was unable to connect into the internet via wifi

hot breakfast every morning and staff is loving and i will be back

nice breakfast, nice pool, good gym

pool being opened. hot breakfast.

also the laundry area was filthy

no laundry

also the convenience of laundry room were

laundry room was convenient

laundry room.

my only complaint was not being able to check in because the staff was elsewhere doing laundry

laundry access & nice pool

property was easy to find and parking was great

parking lot was small considering the capacity of the building

they said they were pet friendly but their pet fee was excessive at $25 per night

the kids loved the waffles

morning breakfast was fresh and hot

great breakfast. spotless room. friendly people.

breakfast was amazing

we loved the roof top little bar and grill

on phone had to walk a good distance from car to hotel room closed down pool activities and bar early like 5 or

unsafe for kids to play

clean gym

beautiful golf course

i had to call down for extra blankets because of my kids and she was not rude about me calling back to back

laundry facilities made it really convenient

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

great room - lots of space good breakfast

cleaner than most , friendly staff, pool

bed was super comfortable and we actually have enough space for 2 adults and 3 kids

kids slept in and breakfast was already cleaned up when they went down to lobby at 945a

hotel, everything exceptional: rooms, breakfast, gym and mostly the staff and

breakfast

very clean and nice staff and good breakfast and nice pool.

i loved everything even the cleaners they gave my kids little bar soap for their baths.

they even had a guest laundry

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

rooms, lobby, lounge, laundry room and grounds are clean

my first time eating breakfast at a hotel stay and it was great

wifi was not working too well that night, but staff say they were getting it fixed.

cleanliness and staff were top notch. good breakfast.

was mediocre and the outdoor pool is not heated

room , comfortable bed , free parking netflix and youtube stuff was always smiling and

very pet-friendly

cleanliness, the nice staff they go above and beyond what is expected breakfast choices are

the location, the kitchen, the rate, what the resort afford.

great to have a kitchen and two bedrooms with the kids

saw bugs on the kitchen counter and the

amazing bathrooms and kitchen

separate bedrooms and large kitchen, very accommodating, clean and smelled great!!

i accidentally threw out my laundry and a member of the cleaning staff helped me find it on december 30th -

i enjoyed having the guest laundry available since we were staying for a week

they had breakfast every morning laundry and gym to use

and asking for a different room, we were relegated to 6 steps from the main lobby facing the parking lot

the breakfast people were super

had to wait for laundry to be done before we received and additional towels had to pay for self

the room service menu was a little heavy on carribean style flavor, but the food was plentiful and

pool was great, pet friendly

also, the shuttle to bush gardens was very convenient

i would have liked a bigger pool but it was still very nice and worth the money

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

not the hotel's fault but due to covid the pool was closed early lol!

the closed gym.

wifi was poor but besides that everything else was fine

laundry facility and vending machines were good to have

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

and laundry is up on the third floor

also liked that they served breakfast

love the friendly staff and beautiful courtyard/pool area.

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

the complimentary breakfast was amazing, all amenities were fully available, and the pet-friendly environment

very slow wifi internet, not even close to the speed i get from other area hotels

laundry is a problem

at front desk & bar area

very polite staff and pool and bar area was right there.9

pool was out of action.

the pool is small but perfect for a quick dip after busch gardens

when we arrived, the room was very dirty and the laundry didn t work

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

laundry facilities

fitness room was great, and the laundry room was as well

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

nice room, kitchen. if i stayed longer would really like all the amenities.

have been quieter - noisy kids above us kept me up at night

we used the mini kitchen a lot and washed the dishes in the dishwasher

our room and the facility (including laundry area) were clean and they took necessary precautions because of

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

the bed extra comfy and the breakfast was good.

parking was super easy and convenient

breakfast was very good

pool area needs work

breakfast could use some improvement

location, clean room, free breakfast

the room was fabulous, it was a studio lots of room with kitchen.

prepared breakfast in room

no laundry bag

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

charged 10 dollars a night for parking with no security

didn t like that we had to pay for parking

entrance of the hotel could have been better and i didn't like the fact of having to pay for parking

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

the pool and deck definitely need to be upgraded but that happens.

please add waffles for the kids

cleanliness and breakfast

laundry was a plus, hopefully the vending is stocked or you have to wait 30 mins

laundry area was packed

i also liked the fact that there was a laundry room so i could travel back to my destination with clean clothes

i wish that the pool stayed open longer and that there was more than one laundry room

breakfast and pool were nice. clean and close to bush gardens

spacious rooms. we loved the shuttle service to the theme park.

there were kids running up and down hallways after midnight and before 9am

shuttle wait was too long.

the facility and rooms are exceptionally clean and being pet friendly that can be a task

the pool was clean at all times

good parking and laundry facilities

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

internet, poor cleaning and many excuses to do housekeeping laundry facilities poorly maintained, some of them

price of laundry

laundry washer issues. only one of them was working.

the laundry room was very dirty. breakfast was awful, cold with few options

laundry room washer was broken. the treadmill in the gym was also broken.

the kettle, coffee, minibar, hair dryier, laundry are all makes you stay comfortable

next to laundry room and ac unit outside

laundry facilities on both levels

pool was awesome as well as laundry

facility was well maintained , love the decor, checking in and out easy, no long waits , ample parking lot well

the hotel didnt have a pool or game room and it was hidden away but it was really nice and quite

the bar and lobby was very nice done

we didn't eat breakfast at the hotel. the hotel was very nice.

mat was clumped with hair when we arrived, the printer was broken, we paid 7$ to do a load of laundry and the

asked for a quiet room, we were placed in a room above the laundry, the laundry fan was on late at night, it

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

the laundry room had two washers and two dryers at $2 per load each

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

no luggage rack or laundry bag

excellent attention with the staff/great room service

the pool area looks like it could do with some tlc

breakfast was good and location great cuz it was very close to the park

from check in to shuttle, everyone was outstanding, friendly and very helpful

guest laundry appreciated

we were looking to do a bit of laundry, but the dryer was broken - worry not, we were offered the opportunity

laundry machines require quarters but there is no change available at hotel.

the pool was nice

breakfast was great and the gym was one of the best i ve seen

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

has everything you need laundry ice close to restaurants excellent for good night sleep

king rooms are very spacious and comfortable with great location to pool and laundry

room didn't have parking right in front - was difficult to get invalid and all paraphania unloaded into room

wifi, across the street from busch gardens, next to gas station, convenient to fast food

room smelled like wet laundry, our sliding door had no lock or latch on it

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

when i was walking to my room by the pool i saw a rat running across to the laundry room area

dingy with low to poor lighting. expensive guest laundry.

the breakfast came in handy for sure

clean, nice shower (could do better on amenities for the cost of the room), comfortable bed, free parking -

clean rooms, friendly staff, hot breakfast, brightly lit parking lots

the company breakfast was awesome

the breakfast was great and the rooms were clean and comfortable.

had landed at 6am and wanted early check in

laundry room just 1 washer and 1 dryer

spa was not working, and the pool was not heated, and even though it was a hot florida day that

disability parking too fare from the entrance specially during the rain!

the free breakfast was very good and free parking was nice.

parking sucked

laundry machines were broken so i had no access for the full 9 days two spider in my room other

a couple in the elevator was talking about whose turn it was to go downstairs to do laundry this week

no breakfast. smell. laundry facilities.

) room was clean, however i sad a suite with a full kitchen and no dishes, glasses, silverware, pots pans, etc

2 burner stove, kitchen sink, full size fridge

i like the fact they had laundry room gym although i didn t get a chance to go there.

i needed to use the laundry due to our daughter getting sick in the car

breakfast was decent. would like more variety for healthy eaters.

my niece really enjoyed the pool and hot tub

the breakfast was limited due to corona virus so it hard to judge

the hotel was under renovation, only 1 elevator... the laundry room was not inop

breakfast, pool, workout room

pool looked unattended, bad chairs and towels thrown in there

the pool was dirty as well

they had renovations going on, so we had to use a side door but it was closer to parking

a family had done their laundry and used the fence around the pool and pool deck to dry their clothes

to go to lobby to request, tv remote didn t work had to have manager come in to fix, no dirty laundry bags

the breakfast was good. the facilities were very good workout room, laundry room, etc..

water in the shower was changing from hot to cold too much and the laundry machines are awesome but you need

has pool, gym, laundry facility and business center to print stuff.

the cost to do laundry but it expensive every where

on bed - damaged, wobbly table which caused coffee to spill - front desk didn't have quarters for laundry despite

laundry services, kitchenette, cleanliness, swift check-in check-out.

laundry facilities

window curtain was not long enough to block light from the parking lot, we had to place towels under the curtain

you walk in the entrance and someone s laundry was sitting in a basket on the curb by the door and in the

the staff, cleanliness, and the breakfas was very breakfast

i had a pleasant stay and breakfast and attentive staff!

upon check in we were told the pool was open and the kids may use it

didn t appreciate booking thru u with a pet to be charged an additional 25 a night

their laundry room was close

from drug users in the laundry area and those on drugs sitting on stair wells all day

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the

laundry out of order

the outside trash cans by laundry room that we had to walk by to get to our room had a horrible smell like they

laundry room

from reception, breakfast area, hallways and room, laundry facility - everything was super clean at all times

good location. staff was very nice. very clean. good parking. great wifi. laundry room.

breakfast everyday always hot coffee and cookies,fresh fruit in a bowl everyone in the place has a

breakfast wasn't that great but everything else was

washing machine was broken so i couldn't do laundry

the laundry room consisted of one washer and one dryer

also didn't realize no laundry on site

were dirty towels both days left by housekeeping that we had to take to the office for clean laundry

if you don t mind unsupervised kids running around all hours of the night and shady looking characters sitting

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

the wifi in the rooms is great. the laundry on site was very useful. very friendly

the wifi was good (but very quick to drop you for inactivity

parking was limited when property was full and after 6pm difficult for anyone that has minor

excellent breakfasts.

free wifi on the 4th floor didn't work and the handicapped bathroom, didn't have a roll in

cleanliness, breakfast options, courteous staff

the parking lot had litter

the desk staff was very friendly and helpful. laundry was very reasonable.

great breakfast, one of the pools was heatedud83dudc4d nice laundry room

the nearby beaches at honeymoon island were the my kids favorite beaches to swim at so far

private bedroom and a full kitchen

the pool area was nice swallow enough for my kids with deep enough for me to enjoy

;also washed was broken; unable to do laundry

out of towels very quickly, so maybe they should either order more or desk staff should help with laundry to

w/d was not working so he offered to do my laundry

the front desk was helpful. although they had no laundry detergent for sale to wash our clothes

towels, guest laundry was broken, no housekeeper came for the trash, room had bugs, and they billed me a stay

there's an awesome laundry room that have really good washers and dryers

we didn't need these items but there was no closet/safe, no coffee maker, no laundry bag, no hair dryer and i

workout and laundry facilities were available, though i didn't stay long enough to need them this time

and to do a load of laundry is really expensive here compared to other hotels, it's $8 a load

very clean big room with full kitchen and hard wood floors nice staff clean laundry room

won big and room service was great

the pool area and sugar factory restaurant.

room and bed very comfortable, great food and drinks at the pool bar and beautiful atmosphere at the pool

the casino was huge with plenty of restaurants and bars

the front desk did not seem to know where the pet relief areas were, so i had to ask one of the valets

laundry

room is next to the laundry i think so i kept on hearing like the machine all night but besides that it was

pool , laundry, environment and the staff along with the room

nice pool and hot tub area. laundry room was nice and had new equipment. staff was very helpful!

nowhere to park our truck close enough to our room so, we had to leave our truck beside the laundry room just

feeling unsafe when doing laundry, or heading to or from the car after dark.

water felt oily? as if you weren't getting clean. did see a bug in kitchen area.

non smoking room smelled like smoke and when i exchanged rooms the new room ac is broken

the room was clean and the air was cold i also wasn't expecting a small kitchenette

people hanging out in parking lot drinking

it was close to restaurants and to the laundry

cigarette butts in the back parking area

love the pool . breakfast was great

clean, the pool was pristine, ice and beverage machines were close by, staff was very friendly,

very clean. friendly staff. great location. easy and fast check in. my dad loved the breakfast!!

no wifi, not many channels

wifi unavailable in rooms

they seemed very used up and the wifi wasn t very good

the wifi didn't work so the took cash for room an deposit.had to go to atm next door.

smoking a lot of weed in the rooms near mine and i had to jump through hoops to try to get the wifi password

location, the pool area is inviting, laundry is convenient, the rooms have rule floor vs

i had to surche for the spot in the room for wifi connection

no coffee pot in room. access to room far from parking.

advertises breakfast but you don t really get breakfast also the wifi was horrible inside the

people talking outside my door smoking need a smoking area away from rooms

friendly staff, good breakfast, on site guest laundry, good value

our room was right next to the elevator and laundry room, and i could hear every conversation, elevator ding,

didn t get in hurry to fix ceding machine and guest laundry

laundry fasilitied need replacing

maybe you are pet friendly, but not pet owner friendly

the only thing i didn't like was the location of the only laundry facility

advertise they have laundry facilities but the washers are both out of service and have been for a long time

reception was friendly, room clean and spacious, breakfast amazing, wifi strong

very pet friendly, very clean , always great staff

parking lot, very high incidental deposit, not enough night stand plugs, only 2 sets of towels in

laundry facilities

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry use was great and cheap

free parking outside and really close from historic district of tampa

breakfast needs to be improved a lot

then to top it off, i went down to do some laundry in the night because i couldn't sleep, just to have the coin

it was also nice to have a laundry room

friendly staff and kitchenette

i cleaned the counter night stands , kitchenette and bathroom my self

minimum towels, no hand towels or kitchen towels

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

pool is very small....otherwise not really anything

not enough parking and their wasn't a side entrance door.

laundry machines were all out of whack with the money required to use them

was very convenient for air flight, nice roof top setting area to watch the planes, the kids loved it

had a nice pool and the rooms were quiet

if we had kids it could have been bad

room service been available. i understand the issue was the covid pandemic.

there were no laundry amenities like advertised

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

on line says laundry facilities but there isn't any no hair dryer

ideal considering the area but it was very convenient to attractions like ybor city, hard rock casino, the

wifi was fast

business center and laundry facilities were great

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

location was right by the casino

breakfast was good the staff at the front desk both morning and evening shift were nice.

we had to wait quite awhile for one of our pickups at the casino, almost 30 min.

breakfast

breakfast and nothing nearby like restaurants or bars

the breakfast could have been better

dropping trash and food in rear parking atea

parking

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

breakfast was great, nice staff clean rooms comfortable and beds, what more could we ask for!!

location close to casino with free shuttle

friendly staff, easy in and out, free breakfast was more than satisfactory.

it was close to the casino

not a great location. couldn t get ev charger to work, it was broken. room was okay.

the breakfast is great each morning

very good hotel for staying good breakfast in service

everything was good breakfast was good room was spacious nice selection of tv channels

pool doesn t has heater

they had laundry room as well

the pool area!

wish it was pet friendly!!

room size, location, comfort of beds and bedding, breakfast along with 2 of the friendliest ladies we have ever

the pool wasn't enticing.

unable to do my laundry on the premises!!!

i like backyard and pool.

pool area was ok

the outside area was very nice near the pool/fountain

bar service when i arrived at 10pm

sat in the parking lot with multiple other travelers because they had no rooms available till 5:00 p

hotel has a kitchen open for breakfast and dinner every day

down one of the best i've tried, the room was clean, the staff was friendly, and there was enough parking to be

nice outdoor garden sitting area separate from pool & kids

the pool area doesn t get much sun.

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

no laundry

could be laundry related

microwave, fridge, laundry room for guests, swimming pool area

breakfast

people all around the property, people gathered in the parking lot like they were doing laundry or something

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

its nice and quite clean and had a pool yeah this is perfect and kids stay

pet-friendly (we named the cockroaches)

i even had to use the washing machine there, the laundry room was very well maintained and clean

breakfast buffet, the laundry facility and the overall peace and quiet of the room and the

also, when i did my laundry, but i understand the reason for this

no room service, dining options breakfast was extremely average and limited.

i wish there were more parking spots at the front

it's quiet, like having a kitchen , even though never cooked or ate in the room,nice to have

only one elevator and limited parking

amount charged for a pet cleaning where we had our yorkie with us

noise/renovation mess on first floor and parking lot

breakfast was varied, fresh and delicious

laundry room is a shared wall

woken up by laundry machines

that it was very clean and laundry and gym were available and plenty of available parking.

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

proximity to room, laundry facilities could be improved

can hear people in the hallway, kids crying, people talking, etc

it has a nice little pool too

marvellous hotel and swimming pool within 1 block of the ybor district ! 5 stars !

was at a great price and perfect location to all the restaurants and bar to down town ybor city, within walking

pool was nice, great location

elevators and guest laundry were not so tidy as l expected

wide room comfortable bed laundry 24/7 super appreciated

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

gym facility was like having nothing at all

they have a free breakfast and free parking for the night

hotels near the airport i checked with weren t will to shuttle me to the airport 4:30am

drinks on the bar really good and good prices

bar seating is plentiful and great bar staff

location outside of airport near everything all the highways and easy drive with a rental car the pool is nice

everything. we loved everything. bar was great.