felt like getting in and out of the parking lot was a little bit confusing

great location for the venue across the parking lot

were very comfortable, bathtub was superb, nice bar but would ve appreciated a couple of more substantial

beautiful clean hotel! loved the decor! loved the bar area off the lobby.

had fun playing pool in the

excellent location good breakfast free laundry. great staff

room was fresh and clean, the front desk staff was friendly and efficient and the breakfast in the morning was

pool. the room was huge and had a little kitchen with a full size fridge.

2nd stay, pet friendly

nice little kitchen and great work area

complementary use of the laundry

super clean with free laundry room!

the laundry room was not kept as clean as it should have been.

addition to the clean room and comfortable bed, they had free laundry for the guests

the pool area was not well ventilated. it was extremely uncomfortable, hot, and humid.

laundry, free. room excellent. staff excellent, hotel employee is awesome.

most laundry machines were out of order

if you want to do laundry , you have to download an app instead of just bringing some change , which was really

free laundry a plus. solid room . clean room .

laundry facilities weren t very consumer friendly

staff members who were responsible for the laundry started talking extremely loudly with each other at 5:30 am

noisy. out room was next to laundry facilities.

not clean in hallways and floors and dirty sox laying on floor of entry to laundry room

laundry facilities - the vending machines ran out of detergent and its been two days now without

the laundry facilities and the vending machines were convenient

the fact that there was about 20 high school kids having a all out party in the hallways and and the pool area

very disappointed, we came with a group for kids tournaments and i believe every single family had something

comfortable; nice very good breakfast.

nice rooms, ample parking

easily accommodated our need for a crib and allowed choice of floor to ensure quiet kids toys and pool floats

should have a lifeguard in the pool!

could have a few amenities that are complementary like a coffee or tea bar in the morning

i ordered room service and it was a little late

guess a hot tub in the pool room would be awesome just because i was a bit cold in the pool

gym and pool are first class!

reaction and there was no one to tell this to when we checked out, i think it might have been the laundry

our tv was broken had ro move rooms no vending machines no ice machine on floor horrible parking

the wifi did not work.

friendly staff, clean comfortable room & bed, nice fully stocked hot breakfast.

the high school group of kids, probably about 50 were very rude while we were trying to get some breakfast

the pool water was cold. wish it was warmer.besides that, everything was great

staff, clean and spacious room, comfortable bed, warm pool, beautiful lobby, work space, coffee and tea bar,

we had to call down and get the wifi information as he gave us no information at check in

included in price breakfast, wifi and parking were nice

comfortable, indoor pool a, hot tub,and included breakfast

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

they now have their pool, workout center, and laundry 24/7 which is nice

lcation parking access to highways

rooms are in need updating and the trash on the exterior of the building and in the parking lot needs to be

layout was very nice - kitchen amenities appreciated

room was above the facility laundry service and there was a washing machine that was out of balance enough to

the breakfast buffet was very good

the shower head, and breakfast. what brand and name is the shower head?

clean, good breakfast, helpful staff.

would love to see towels in the pool area, as they have been out of towels the last two times we've stayed

the pool was big and the breakfast was great

as always, we love the 2 bedroom, 2 bathroom suite with a full kitchen and living room

full kitchen and living area was a great bonus

up nice for a family with young kids

breakfast wasn?t great but was ok. pool needs some fixing.

we were flabbergasted to walk into a fully stocked kitchen

wished it had a hot tub in pool area.

the pool and gym were clean

didn't need a full fridge, full dishwasher, stove and kitchen sink

pool leaves your eyes stinging even if you're just watching from the side

sheets had a strong smell of laundry detergent.

, design of the bar area means that social distancing cannot be done

there was a big conference in the meeting hall so parking was sparse

my kids were unable to swim because they wouldn t allow them in the pool and kept splashing them

the food at the bar and grill was really good, i loved the room

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout

the hotel parking and room spaciousness leaves a better then home feeling

the parking pad was slick and slippery with the snow.

exceptionally clean, good breakfast, bar, comfy work areas and friendly staff.

pet friendly gear staff who were very helpful. nice rooms

parking was only 2 slots by the main door

cute bar area, friendly and helpful bartender

we were by the pool and it was busy with groups

there was not enough guest parking with good lighting

woman at the bar didn't seem to want to work

the plumbing noises. our room was not that far from the laundry room.

easy to get to, quiet, laundry facilities, clean, friendly staff

loved the breakfast

also, no dog fees as long as it s not more than 2 and the dog is less than 50lbs(if you are a pet owner, that

breakfast was good. bed was really comfy.

side doors would not latch to lock nor did the laundry room door read

clean. staff. breakfast. pool.

facility was clean, wifi was fast and free, though you have

clean. staff. breakfast. pool.

location was convenient and there was plenty of room to park our uhaul

the wifi was pretty slow. the beds were hard for my taste, but i like really soft mattresses.

we had a premium room with complementary snacks which is so helpful for my kids after a swim

the swimming pool, the gym,the free breakfest

clean and friendly staff with great workout gym and awesome breakfast

heater broken - made huge noise in middle of night no airport shuttle wifi took more than half an hour to

pool was extremely cold

the pool was ice cold

pool and no notice before hand about that

wish the room service is regular and we need to request for it

staff, no room service, no one licks the phone

best heated pool and hot spa! everything was clean. large rooms. great location!

pool and hot tub were a bonus for kids

great fitness center,pool, hot tum

staff was helpful. pool is open with specific times for adults. clean, spacious rooms.

there were no guests in the pool.

having protein options for breakfast would have been nice.

did not go to there breakfast not a breakfast eater

super clean, pleasant staff, tons of breakfast choices. (i really enjoyed the yogurt bar! )

convenient to interstate, friendly and helpful staff, pet friendly

rooms were clean and room service was there to offer cleaning services if needed

the guest laundry facilities were dirty and really old and beat up.

i was working out at the gym and there was already some folks at the swimming pool, when i saw around 15-20

grille restaurant & lounge (rainy weather did not allow us walk outside), we enjoyed the hotel's pool as well

over $16 per person for breakfast for a kids that don t even eat that much

too many kids, kids everywhere, loud kids

laundry/bedding was left on the floor in the hallway near our room from the time we checked in

hotel option if you would like to have a kitchen to use during your stay

i loved the vibe, the pool, the breakfast, the hospitality hour!!

pet friendly clean

a beautiful hotel- extremely clean and fresh with great amenities and breakfast

bar area was awesome

pool access was very limited, hot tub was not working

chose this hotel for its location and the offering of an airport shuttle even though it is more expensive than

the breakfast was good

we loved everything about the hotel. free parking free breakfast. and over all very clean.

the pool area was lovely, but there must have been some sort of event there earlier in the day, and

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

breakfast was very good in a delightful space with staff that were very good at their job.

friendly airport shuttle service, very clean room, nice and fancy facilities, nice restaurant and breakfast,

that you pay the amount for the rooms that you do and you still have to pay 995 per person for breakfast and 5

when we asked to exchange a $10 for a roll of quarters for the laundry the front desk let us know it was an

had to stay up late to do laundry

didnt have cups or laundry bag

the social hour and amazing breakfast! my kids loved the pool as well.

we tried many times to visit the pool - but could never use it due to the large amounts of kids

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

nice new machines in guest laundry

great breakfast and other facilities like indoor pool

clorine in pool.

loved that it was a pet friendly hotel with a reasonable pet fee and it didn't smell of any pet accidents

the front desk guy is doing laundry and seems annoyed that you have a question that could have been avoided

s owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we

room was good size and very clean. coin laundry onsite.

lots of choices at breakfast. good food. liked the hard boiled eggs !

decided on this place because it was pet friendly and we have a little yorkie

the breakfast. the room. friendliness of staff. the pool and hot tub.

bed was very comfortable and the pool/ hot tub was great after driving 624 miles that day

was very friendly, room was very clean, location very convenient and numerous breakfast options

not enough parking

breakfast was sufficient

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

pool was overly chlorinated to the point your eyes start to water and you have trouble breathing

clean and friendly, great breakfast!

it was so thick all the kids were having trouble breathing and eyes were burning

little kids upset, just wanted to stay, swim, have fun after attending the iowa state fair- this happened

love this hotel, the pool,jacuzzi were excellent the bed and pillows were very comfortable

smell of the fried food from the bar permeated the lobby and hallways giving the hotel an unpleasant odor

snow was not will plowed from parking lot

smell from the fryer from the bar could be smelled the minute you walked into the hotel

she then explained where my room was located, told me about breakfast, the indoor swimming pool hours, and

no atm. had to go find somewhere to get cash to use laundry.

laundry downstairs

this place is next to restaurants, has laundry facilities, and allows

complete kitchen. great breakfast.

was a leisure trip and we needed a pet friendly location with a pull out bed

laundry room very dirty...

it’s near where my kids live and it’s pretty nice but the mattresses are so awful i’m not sure it’s

appreciated breakfast options within the hotel/on site parking options

clean, quiet and relaxing. kids loved the pool.

having a small group of adults it was disappointing that the pool & bar areas both closed at 10pm

and the bathroom had spots that weren't cleaned very good with lots of hair and no laundry bag or water cups

property was nice but not being up kept the laundry did not work the pillow smelled of urine and the housekeeper

the pet fee is $25 per night rather than a one time fee

the fireplace was my favorite, but the spa tub was also excellent

the bar was a great atmosphere and bartender a

location, pet friendly

also, the kids wanted to swim in the hot

the handicap bar seemed broken too, but i didn't have a use for that anyhow

this hotel was easy, the rooms were clean, pool was open late, and room service was merely a call or click away

nice pool area for the kids to

there were toenail clippings on the stairs to the laundry room

laundry machines were out of order

no laundry facilities available, which was part of my reasoning for coming.

laundry machines out of order. didn't seem as if there was an intent to fix.

had a laundry room on site and it was very peaceful and very clean got a lot of good channels and they're

the laundry room, the dryer, was broken, and we could not do laundry

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

stay was cheap, and they are pet friemdlu which were nice pluses

wifi didn t work no outlet by bed no waste basket in bathroom tv went in and out restaurant was

tried to use onsite laundry but someone used and didn't return to empty out their clothing

the girls all loved the pool

breakfast is good

anyway, they do exist, so of indoor pool and fitness center are important to you, this could be a good choice

breakfast biscuits and gravy was cold and not good

breakfast was great laundry did great on are clothes

the laundry staff was very helpful

laundry facilities are on premises and were a godsend after our grandson had an accident

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

decent laundry facility

i loved that the hotel had a pool, hot tub, laundry facility, and even a lounge with pool tables

nice laundry services on two floors

there s a laundry room

for visiting (horse show at maffitt lake equestrian) very friendly and accommodating staff laundry facilities

pool with warm water, jacuzzi and sauna, large fitness room and guests laundry, very good breakfast with scrambled

the pool uses salt rather than chemicals

the room was big and comfortable. breakfast was good. cool gym.

pool was closed

fitness amenities (pool, work out area)

it was nice to have a full kitchen and plenty of space

able to do laundry and streetch our belongings out in comfortable large room

people were camped out in the hallway waiting for their laundry

sounded like i might be near laundry room

returned rental car at night, got shuttle, and than in the morning for the airport

the shuttle from the airport was perfect and convenient

everything worked well in the room and the shuttle was very prompt

breakfast was great!

smelled like weed, our bathroom light wouldn't stay on, my kids bathed in the dark, myself and my child woke up

the pool was drained so kids couldn't go swimming

location was fine, the kids loved the pool

wifi

we wish there was a gym and that breakfast was included!

fantastic breakfast! amazing coffee and wine bar as well!

room service menu for my second night was missing and front desk sent me on a wild chase to find

the bed! the room service breakfast. the quiet heating/cooling/fan.

laundry room with detergent dispenser (pay with quarters)

there was a guest laundry room which was very convenient, and the breakfast was great

the hotel is pet friendly which is our main concern when traveling because i have a service dog

location was great and the shuttle was helpful. the breakfast was yummy.

size of the room and the shuttle bus was nice to take

awesome place to stay! rooms are beautiful and bar is great!

bar was charming and the bartender made great drinks

nicest staff, spa area and room

the bar was closed the evening of our stay.

bar area didn't blend well with the rest of the hotel

would have liked room service but every hotel is like that bc of covid.

we loved the pool but wished there was a hot tub as well.

nice room, modern and clean. bed was very comfortable. pool was nice and water was warm.

pool/fitness area

the pool was very clean & the beds really comfortable.

my sister liked the free laundry

the laundry is closed

the shuttle was a life saver to not have to find parking at the arena for the show and got us home safe

restaurant and bar on sight!

downtown location, excellent shuttle service and the food was a real surprise

you come in a door (with a rat trap just outside) to walk into the laundry room

the bar and the grill

airport shuttle was very easy and convenient.

the receptionist could give us a dinner recommendation, she also shared that they had shuttle service to a

no room service no food no restaurant. should be half price.

location free wifi free parking

no bartender, bar wasn't open

said there was a bar in the booking ad but the bar was shut down and that was something we really wanted and

my room and the complementary breakfast.

staff were all incredibly nice our entire stay, the rooms were spacious and clean, and the breakfast was pretty

only bummer was that the laundry facility was out of order and we couldn't do our laundry

ample parking, comfy pillows, room amenities

the shuttle was dirty and the staff seemed distracted

ordered room service for dinner and surprisingly excellent

free shuttle, nice toiletries. spacious room, close to airport

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

husband has temporary mobility issues so use of the shuttle to help us get around downtown was a huge plus

room service food was terrible, besides of this, specially when served inside a piece of carton and

the pool was great! the whole hotel was very clean.

also they forgot part of our room service and had to go down stairs to ask for it

included airport shuttle system is a huge plus, all we had to when we landed in the des moines airport was talk

small gym and pool - need some updates and modernisation

we had to go buy an air matress for our kids to sleep on

the breakfast was really good and the two breakfast ladies were so friendly

have to schedule the shuttle

the laundry facilities should be cheaper. (self laundry room)

awesome breakfast

everything and the breakfast was amazing!

full kitchen and breakfast selection

misinformation about the shuttle

filthy laundry room

was wonderful to have free laundry services as

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

i had issues with the wifi

tried to charge us twice for pet fee

just wish the pool could be open a little later?

was impeccable and breakfast was great

in winter, the pool was cold and the hot tub was very, very hot

breakfast closed early, but it s only temporary

the price was right. nice kitchenette.

the business center, laundry room and fitness area were all conveniently located on 1st floor

the space of the room, continental breakfast, pool, cleanliness, and location all stood out.

the room was comfortable and quiet, and the breakfast was very good

the room, pool, hot tub, breakfast, location,all the staff

the room, pool, hot tub, breakfast, location,all the staff

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

great front desk service and breakfast and evening social are top notch!

shuttle service was an amazing perk, the staff was great, the suite was very spacious and

food ,shuttle service , and pool!

the shuttle staff were great! mike was very personable and accomodating!!

laundry, breakfast, location

loved the on-site laundry too and the parking garage

we even used the laundry this stay

nice laundry facility

free laundry services and location is ideal for downtown nightlife.

the republic opened a little earlier on weekends for breakfast as a second breakfast option

my kids and i thought the elevator wasn't working

my only issue was upon returning to my room late at night from the bar upstairs there was a cockroach crawling

breakfast

the breakfast is not great and over priced.

friendly staff, clean guest laundry center

the laundry room that is on site, dryer doesn't work very well

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

i called the front desk to ask about laundry facilities

there seemed to be rooms up in front of the property, empty parking spots

laundry needs updated

guest laundry

also laundry facilities were out of order - i was hoping to wash clothes after a long road trip

no hot tub and pool temperature was not comfortable, was supposed to be heated.

i was not aware wifi is a paid service

supposed to have on site laundry

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

roomy rooms, laundry available

i used the on site laundry with detergent i bought locally

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

then the guest laundry was not available for customers any more

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

no gym, laundry or pool

the kids and i loved the breakfast area and very good selection

gym was closed

the room above us was either a laundry room or a office because there was noise all day and night

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

diectv awesome. movie channels. clean, ac, refrigerator in room, shower, pet friendly

but what do you fo i got in late was exhausted from driving alot of places chargecdeposits and i gey it but be

heavy walkers are easily heard - large vehicle people/people with nice vehicles be aware as the parking spaces

staff were amazing '', when the guest laundry machines were not working they allowed me to use the hotel laundry

the golf course view was beautiful and polk city is such a cute little town

no pool, hot tub, etc

it would be nice to have a protein choice for breakfast.

the breakfast could be updated a little but it was fine for a quick grab and go!

wifi wasn

the entrances/exits/parking lot felt secure with adequate lighting at night and key card access

i booked for a non-smoking, and the lady i finally got ahold of over the phone while standing at the property

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

i love the included laundry room

the room was wonderful...comfortable, spacious, full kitchen. good breakfast.

clean and kitchen spaces

the room was wonderful...comfortable, spacious, full kitchen. good breakfast.

comfortable beds, comfortable pillows saturday s breakfast was awesome

needed a laundry room

weekday breakfast attendant breakfast hotel employee was outstanding, with his service and hard work making

breakfast was great. easy access to main roads.

rooms were exceedingly clean and new, including lobby, breakfast and pool area

it was very clean and had a very nice pool area. loved the snack bar! ac works almost too good

location price pet friendly

the pool was closed down

are comfortable, rooms are nice with a big bathroom, nice pool and hot tub, good breakfast, ample parking,

continental breakfast could have had donuts in it. otherwise very nice.

chose a hotel with a pool for my kids but it was too cold to swim

no guest laundry available

no laundry facility

really clean and pleasant. i loved the breakfast area.

quit area, easy parking, close to interstate 35w and shops, restaurants near by

we didn t use the pool area, but other families did

comfy beds and full kitchen

kitchenette and full fridge.

i like the cleanliness, pet policy and kitchen

i like the cleanliness, pet policy and kitchen

was the first time we had stayed where the room had a cute and convenient kitchen

we loved the breakfast and pool

it was advertised as having a bar and it has been closed up for a while

was very nice , awesome breakfast and coffee bar

available for guest use, dining area with view of lake, quiet rooms, safe area with free parking, restaurants

fitness room and pool- very nice and might i say 'clean'

she was taking care of everything, including hotel laundry as well as helping customers

good roomy parking lot

pool and hot tub were awesome, staff helpful and friendly, rooms modern and clean, cookies and

clean. beautiful view out of our window of a small pond. comfortable. breakfast was great.

was fine except your website states you have a gym

did provide a paper stating that breakfast to go bags would be offered but those were just hotel laundry bags

good customer service. quiet place. guest laundry.

items in pool area all rusted

nice room; it had a fireplace, loveseat, microwave and refrigerator.

nice to have breakfast in the a.m.