and the bathroom had spots that weren't cleaned very good with lots of hair and no laundry bag or water cups

property was nice but not being up kept the laundry did not work the pillow smelled of urine and the housekeeper

the heated indoor / outdoor pool is amazing, and the kids would really love to go back to

the hot tub allowed no kids after 10p

pool was not open sunday morning and not available until after check out.

laundry room very dirty...

it s near where my kids live and it s pretty nice but the mattresses are so awful i m not sure it s

almost clean, hair in the tub. bar was closed on a friday night

lots of kids running around in hallways without adult supervision

loved the breakfast and the in room wifi- bed was pretty darn comfy

this place is next to restaurants, has laundry facilities, and allows

no atm. had to go find somewhere to get cash to use laundry.

laundry downstairs

everything! breakfast, pool, suite property was amazing

pool & hot tub was relaxing also

pool was out of order, parking lot was icy

clean! comfortable! great breakfast!

we did not use the pool or exercise area but they looked good

the breakfast. the room. friendliness of staff. the pool and hot tub.

great people, large room, comfortable bed and goos breakfast

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

would have liked to have a hot breakfast instead of a grab and go breakfast.

swimming pool was a bit small but not a big deal

bed very comfortable, nice hot breakfast

little kids upset, just wanted to stay, swim, have fun after attending the iowa state fair- this happened

room was good size and very clean. coin laundry onsite.

s owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we

the front desk guy is doing laundry and seems annoyed that you have a question that could have been avoided

decided on this place because it was pet friendly and we have a little yorkie

that it didn t have a swim pool

decent laundry facility

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a

the laundry staff was very helpful

breakfast was great laundry did great on are clothes

laundry facilities are on premises and were a godsend after our grandson had an accident

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

the laundry room, the dryer, was broken, and we could not do laundry

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

plenty for the kids to do!

water park for the kids.

tried to use onsite laundry but someone used and didn't return to empty out their clothing

breakfast was good, the pool was good

anyway, they do exist, so of indoor pool and fitness center are important to you, this could be a good choice

the parking situation was also well accommodating

room was clean, nice breakfast options, and front desk was attentive.

pool was amazingly warm

great staff. great ammenties. love the pool and hot tub

it was a great place for what i needed. i really enjoyed the breakfast.

but i did not have the fireplace as stated in my reservation

location!! wonderful accommodating staff! decent pool-breakfast daily - daily housekeeping!

the pool was amazing!!!!

have stayed in room 123 with my wife and three kids

the kids were well behaved, but there was a lot of noise until midnight

the wifi is reliable.

friendly and helpful staff. nice pool area. great breakfast buffet.

had a laundry room on site and it was very peaceful and very clean got a lot of good channels and they're

laundry machines were out of order

there were toenail clippings on the stairs to the laundry room

laundry machines out of order. didn't seem as if there was an intent to fix.

that the laundry was.out of order.

we had a simple problem with wifi.

wish there was a pool or hot tub

no pool. there was one listed.

listing stated it had a pool

nice facility with beautiful rooms, a lounge, bar, pool tables, and lovely outdoor seating area

access to des moines big pool, a little bit deeper (5 ft instead of 4 9 ) comfortable king bed good breakfast

the fact that breakfast is not included in the stay it is 9.95 per person that's a bit much

we stayed in a poolside room and were very happy with how quiet it was even when there were children in the

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

breakfast was very good in a delightful space with staff that were very good at their job.

staff was helpful. pool is open with specific times for adults. clean, spacious rooms.

great fitness center,pool, hot tum

the pillows were horrible and there was a bar advertised, but we did not find it.

pool and hot tub were nice

there were no guests in the pool.

side doors would not latch to lock nor did the laundry room door read

gym was inside the pool area and not 24 hours.

we didn't get to try your breakfast this time cuz we had to be at the ball field early

location, pet friendly, nice space to park and walk dogs

pet fee way too high.

the hallways could have been cleaner and there needs to be a couple more handicap parking w

convenient to interstate, friendly and helpful staff, pet friendly

breakfast times could be longer, and checkout time could be later as well

breakfast, cleanliness

room breakfast selection quiet convenient parking friendly front desk close to nearby

easy to get to, quiet, laundry facilities, clean, friendly staff

the plumbing noises. our room was not that far from the laundry room.

the pet walking area is beautifully kept and the bag dispensers are all filled

loved the breakfast

great pool at the perfect temperature

the guest laundry facilities were dirty and really old and beat up.

high fee for having a pet. kids make more of a mess than my pet.

pool was closed for 2 days, was open in morning & not in evening , told it was down for 2 days

i had was that on saturday night of my stay,which was my last night, there were a bunch of little kids running

are large open floor plan and let kids run around it late.

staff were amazing '', when the guest laundry machines were not working they allowed me to use the hotel laundry

very clean small hotel along side a beautiful golf course and residential neighborhoods.

large rooms and plenty of parking

spacious, comfortable rooms and quiet and relaxing hotel with gorgeous views of golf course.

need better lighting in the parking lot

i called the front desk to ask about laundry facilities

the laundry room that is on site, dryer doesn't work very well

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

friendly staff, clean guest laundry center

broken down cars in parking lot seemed to have been there for a long time

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

the room above us was either a laundry room or a office because there was noise all day and night

arrival, i noticed our exterior door had numerous scratches, likely from a previous guest s pet, and gaps at

tv had decent channels and wifi worked well

but what do you fo i got in late was exhausted from driving alot of places chargecdeposits and i gey it but be

free parking and excellent accommodation

pet fee of $75 was a huge surprise

it was nice to have a full kitchen and plenty of space

not impressed with the breakfast.

the kitchen on my room did not have a stove or hot plate so keep that in mind when booking if you

laundry needs updated

also laundry facilities were out of order - i was hoping to wash clothes after a long road trip

guest laundry

breakfast and the pool

pet friendly

i used the on site laundry with detergent i bought locally

laundry machine was broken staff was at other property most of the time asked for a late checkout,

the laundry machines didnt even work properly

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

roomy rooms, laundry available

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

no gym, laundry or pool

then the guest laundry was not available for customers any more

the breakfast was delicious and the pool was amazing. jacuzzi was my favorite part

the cleanliness of the room and the hot breakfast.

i love the included laundry room

clean, spacious, well furnished, quality furniture, excellent breakfast and evening social, plenty parking on

spacious, well furnished, quality furniture, excellent breakfast and evening social, plenty parking on site,

full kitchen, living area bedroom and bathroom

the room was wonderful...comfortable, spacious, full kitchen. good breakfast.

they now have their pool, workout center, and laundry 24/7 which is nice

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

the breakfast was all prepackaged and had bags for carry out

layout was very nice - kitchen amenities appreciated

clean, good parking

the breakfast and friendliness of the staff.

we had to call down and get the wifi information as he gave us no information at check in

to hit me with $75 undisclosed pet fee

parking was easy

wifi was far below average

was never told i was being put on a smoking floor

wifi wasn

i booked for a non-smoking, and the lady i finally got ahold of over the phone while standing at the property

i could get my chromecast to work due to poor wifi.

worst part was this hotel has kitchenettes but no pots, pans, etc

reaction and there was no one to tell this to when we checked out, i think it might have been the laundry

the high school group of kids, probably about 50 were very rude while we were trying to get some breakfast

the pool was down which was disappointing but without a hesitation they put us in a bigger room and

not like the back door to get to the parking lot was alway blocked due to people sitting at the round table and

robert at front desk was super and so was his female co worker we also enjoyed the pool

the bar staff were very nice

breakfast was cold, but the bacon was excellent

very clean and maintained facility. shuttle to the airport was very convenient.

buffet breakfast was cold. this was the second and final time we try the buffet breakfast here.

guess a hot tub in the pool room would be awesome just because i was a bit cold in the pool

not clean in hallways and floors and dirty sox laying on floor of entry to laundry room

staff members who were responsible for the laundry started talking extremely loudly with each other at 5:30 am

noisy. out room was next to laundry facilities.

laundry facilities - the vending machines ran out of detergent and its been two days now without

the laundry facilities and the vending machines were convenient

very disappointed, we came with a group for kids tournaments and i believe every single family had something

also offered amenities, like a pool and fitness center

great staff, clean rooms, large rooms, nice pool,

pool and hot tub area could use a little update

like that this hotel has ample free parking, it's pet friendly, has a hot tub and pool with generous hours and

needed a laundry room

realize there was hot breakfast, but you have to request it

breakfast was made (had a choice of items to go)

couldn t connect to wifi without signing up for honors program.

it was very clean and had a very nice pool area. loved the snack bar! ac works almost too good

free laundry a plus. solid room . clean room .

if you want to do laundry , you have to download an app instead of just bringing some change , which was really

laundry facilities weren t very consumer friendly

most laundry machines were out of order

the guest laundry was free

my sister liked the free laundry

the laundry is closed

it was clean n the pool was clean n open n the stuff was good

breakfast, it was like eating hospital food

nice, clean facility. bar was inviting. staff very friendly.

love love love the salted pool and hot tub, love that i can bring my dogs and i love that it's very very very

was perfect, beds are comfortable, rooms are nice with a big bathroom, nice pool and hot tub, good breakfast,

clean, open and light, and great breakfast!

wifi was working great throughout the entire stay

the pet rooms are on the third floor in an inconvenient spot. they don t take cats fyi.

no laundry facility

no guest laundry available

the gym was well-equipped for a small crowd, with free weights, cardio machines, towels, and water

great breakfast. polite and helpful staff.

pool room had some lights burnt out

sure it's a covid thing, but there were no utensils or plates or pans, etc in the kitchenette

it was clean and cozy and they are pet friendly

parking lot was full of trash and cigarettes

kitchenette and full fridge.

the staff the rooms the coffee the food the wifi

lack of room service

the breakfast bar was excellent

in the food area near the cereals would make more sense than having to go back to the coffee bar to get them

paying for the breakfast

would ve been nice to know the bar was closed

she was taking care of everything, including hotel laundry as well as helping customers

the temp of the pool needs turned up some

the pool and hot tub were so clean and relaxing and the complimentary breakfast was delicious

use an actual entrance sign to the parking lot

and the second morning, they did not serve eggs for breakfast

and cleanliness of room, i only wished they had coffee served all day and the bar opened

no biscuits and gravy for breakfast.

only weakness i would comment on is the breakfast

was great, bar and the staff at the bar was great, front desk staff was wonderful, location is amazing and

no bartender, bar wasn't open

good customer service. quiet place. guest laundry.

did provide a paper stating that breakfast to go bags would be offered but those were just hotel laundry bags

nice to have breakfast in the a.m.

could not find our reservation bed covering had stain that looked like blood wifi did not work at all carpet

the hot tub and pool were a great amenity

the laundry wasn't working while we stayed.

wifi code didn't work

that the bar didn't open tell 4 but there was a gas station close by to get drinks

bar was closed

cool bar and lounge and nice pool.

the little kitchen was stocked with enough *kitchen utensils* to make meal prep easy

decline the elevator floors and walls were not clean, along with the hallway carpet our granite kitchen counter

clean, spacious room. great breakfast!

clean and nice suites, perfect for family travel. decent breakfast, pool, and general lounge.

breakfast buffet with more than the normal hotel fare

1.location 2. friendly staff 3. laundry facility 4. safe 5. no pets allowed

i always found a parking space even when it was kinda busy

breakfast = plenty of choices and in good condition

nice room and comfortable bed. good breakfast.

a little difficult to find the right way to get into the parking lot.

laundry needs updated

liked that we could do laundry onsite, that was a bonus

nice people, easy booking, free wifi, free tv, great value

there is no fitness gym and the man was hateful when we asked for new sheets for the bed

reception smells a smoking noise in the night behind the room, in the parking

the pool was pretty small but served its purpose for the kids just using it a couple of times.

whole reason i booked here is because i was traveling with two kids and told that they had a pancake machine

the pool was pretty small but served its purpose for the kids just using it a couple of times.

pool was cold

when we went to bed, there was an impromptu baseball game being held in the parking lot behind the hotel

it was clean, nice, good breakfast, quiet, etc

swimming pool floor dangerous, ceramic tile & ppl could easily slip and fall

pet friendly, plenty of surrounding area to walk and relieve the dogs

great location, comfortable, nice pool, and tasty breakfast

the breakfast spread had a little bit for everybody

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

room service food was terrible, besides of this, specially when served inside a piece of carton and

is we were not aware there was state wrestling going on so our little get away without the kids did not go as

room service was prompt

is we were not aware there was state wrestling going on so our little get away without the kids did not go as

room was right off the elevator, which got pretty loud at bar close on friday night

and bar area was great

only had 1 staff member to run the front desk and cook our food for room service.

the staff is great and nice, the bar is great and the bartender, is the best

pool/fitness area

also liked the hotel bar

bar was charming and the bartender made great drinks

also, only one mirror in bathroom, really need second in room or over bar area

you don't like clean rooms, top quality beds, unique atmosphere, excellent fitness facility with spa, amazing

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

restoration was beautiful, employees all very friendly, coffee bar was added bonus

fantastic breakfast! amazing coffee and wine bar as well!

the bed! the room service breakfast. the quiet heating/cooling/fan.

the hotel does not offer a pool or gym and they charge $7 for a bottle of water in your room

even doing room service was a treat

felt a bit nicked and dimed by extra charges for a mediocre breakfast and parking.

breakfast buffet was canceled without notice due to low occupancy.

breakfast

the breakfast is not great and over priced.

no decent breakfast option. should offer breakfast buffet at least on weekends.

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

an awesome pool for the kids to swim in

i love that the pool was open til midnight and there was adult swim for about an hour which is nice so that

that there is an adult only pool hour

beautiful room. excellent staff. great breakfast

free laundry services and location is ideal for downtown nightlife.

loved the on-site laundry too and the parking garage

clean, free laundry

staff lovely , free breakfast and free evening snacks and beer, large rooms, swimming pool, free laundry

we even used the laundry this stay

room was above the facility laundry service and there was a washing machine that was out of balance enough to

rooms were clean and comfortable and parking was secure

heated pool, gym'

reasonable price, cleanliness, free breakfast

flimsy plastic fork used for breakfast

laundry room with detergent dispenser (pay with quarters)

there was a guest laundry room which was very convenient, and the breakfast was great

spa temp was cooler the second night.

very clean, nice lounge, good breakfast and room service

the entire hotel is extremely clean for being pet friendly also

sheets had a strong smell of laundry detergent.

, design of the bar area means that social distancing cannot be done

very kid friendly. a nice pool area for our littles and bigger kids

cleanliness of the hotel and the staff were really nice. the pool was nice and warm

3 pillows on the bed instead of 4 and a group of children being loud and rude in the pool and had no adult

pool and pool room felt very dirty and disgusting

kids weren't to impressed with the breakfast

hotel, spacious room, great location (near a shopping mall), quiet area, friendly staff, and pet friendly

the swimming pool was too cold.

the hotel was pleasant and we enjoyed the breakfast

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout

the staff was very friendly, the packaged breakfast was delicious

was on a whole new level with dishes and a stove top and the appearance of being in someone's kitchen

plenty of parking in the back and side

great breakfast options

great location, pool and outdoor area

in winter, the pool was cold and the hot tub was very, very hot

the price was right. nice kitchenette.

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

was impeccable and breakfast was great

the business center, laundry room and fitness area were all conveniently located on 1st floor

the kids enjoyed the pool area

the room was comfortable and quiet, and the breakfast was very good

had really good views of the river pool area and hot tub were great

the space of the room, continental breakfast, pool, cleanliness, and location all stood out.

laundry/bedding was left on the floor in the hallway near our room from the time we checked in

cocktail hour snacks and breakfast both need improvement.

hotel had bikes to borrow, free beer/wine for happy hour, great cooked fresh breakfast, and they gave our dog

location, cleanliness, pool

i also couldn't access wifi so i couldn't work

location and breakfast were deciding factors for my stay.

the rooms were clean, breakfast was good, and the pool was nice to go swimming

up nice for a family with young kids

the pool heater wasn t on so it was freezing

the staff was aces! the breakfast was really good!

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

nice new machines in guest laundry

clean rooms, great beds, wonderful breakfast!

pet friendly

the pool has alot of clorine so kids complained of eyes all night but it was still fun

when we asked to exchange a $10 for a roll of quarters for the laundry the front desk let us know it was an

had to stay up late to do laundry

didnt have cups or laundry bag

was a very very bright streetlight in the parking lot at the same level of my window and i would have loved to

plus the free drinks and heavy appetizers were perfect for our kids that were more interested in swimming than

the pool was ice cold

pool was extremely cold

staff, no room service, no one licks the phone

robes in the room and the pool area was functional and bright

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

parking was terrible

cute bar area, friendly and helpful bartender

parking lot is in rough shape, lots of broken pavement and potholes

very noisy - kids running up and down the hall while trying to dleep

was a bit of mold in the shower, towel bar had loose screw & fell off the wall, shower/tub was slick and needs

breakfast is great

breakfast could have been better, there were a lot of choices.

we stayed here after a long day of moving our kids into new apartments.

the breakfast offered more protein options

due to the corona virus, the breakfast was all prepackaged but still good and they had a nice variety

cold pool

the pool and gym were closed without any explanation posted

great location for the venue across the parking lot

beautiful clean hotel! loved the decor! loved the bar area off the lobby.

the pool and gym were closed without any explanation posted

addition to the clean room and comfortable bed, they had free laundry for the guests

the laundry room was not kept as clean as it should have been.

super clean with free laundry room!

complementary use of the laundry

friendly staff good breakfast working elevator ice machine water cooler in gym pet

excellent location good breakfast free laundry. great staff

ample parking for my subaru and the little camper i was towing

pool. the room was huge and had a little kitchen with a full size fridge.

wi-fi (400 mbps up and down), very comfortable bed, nice desk with ample plugs, and a self-serve breakfast better

breakfast was a mess not enough help to keep it going for the volume of people staying at the hotel

people were camped out in the hallway waiting for their laundry

sounded like i might be near laundry room

able to do laundry and streetch our belongings out in comfortable large room

returned rental car at night, got shuttle, and than in the morning for the airport

the location and pool.

for visiting (horse show at maffitt lake equestrian) very friendly and accommodating staff laundry facilities

wifi worked well, breakfast was quite good, and coin laundry was perfectly located and not expensive at all

i loved that the hotel had a pool, hot tub, laundry facility, and even a lounge with pool tables

nice staff! laundry facilities!

this place is clean and has a laundry, which is convenient. the beds were also very comfortable!

spa tub was nice staff was nice

the pool and staff were nice and the restaurant's staff and food were terrific!

location was fine, the kids loved the pool

and at check in, we were at the end of a long trip, the kids needed to use the restroom and i didn't have the

plus the pool was closed for renovations and i planned on taking the kids swimming for a birthday celebration