i love the included laundry room

parking was difficult when coming back late at night

the breakfast was ok and you could hear neighbors sometimes.

breakfast should have been more of a buffet style due to pricing of stay.

very nice common areas, clean, friendly staff, good breakfast.

the pet rooms are on the third floor in an inconvenient spot. they don t take cats fyi.

cans when i walk the dog closer to where the dog is and not the front lobby i wouldn't mind if breakfast was a

ample parking spots right near the entrance

clean, easy access, great breakfast

clean & good breakfast

no guest laundry available

no laundry facility

pet fee. use to be laquinta didn t charge for pets.

really clean and pleasant. i loved the breakfast area.

good breakfast with some options

we loved the breakfast and pool

paying for the breakfast

very clean. good bed plenty of parking

lack of room service

breakfast was very good

the staff the rooms the coffee the food the wifi

i like the cleanliness, pet policy and kitchen

i like the cleanliness, pet policy and kitchen

comfy beds and full kitchen

parking was very close to our room

she was taking care of everything, including hotel laundry as well as helping customers

clean. beautiful view out of our window of a small pond. comfortable. breakfast was great.

breakfast selection was good

the breakfast area was well maintained during the time breakfast was available

we didn't need the pool or anything, but if our kids were little and with us it would have been even more

very nice hotel, nice room and pool. friendly staff.

breakfast was really great lots of variety

pool was very cold and no hot tub very disappointed about hot tub and pool

the little kitchen was stocked with enough *kitchen utensils* to make meal prep easy

the pool was down the whole time. also the beds could of been little more comfortable

good customer service. quiet place. guest laundry.

did provide a paper stating that breakfast to go bags would be offered but those were just hotel laundry bags

the pool was very busy/ noisy

items in pool area all rusted

great breakfast and super friendly staff

also i enjoyed the pool and whirlpool

the pool was closed one day. always had to ask for towels and breakfast you pay for.

whole reason i booked here is because i was traveling with two kids and told that they had a pancake machine

the pool was filthy needs a good scrub down . walls in our room were very uncleanly

when we went to bed, there was an impromptu baseball game being held in the parking lot behind the hotel

1.location 2. friendly staff 3. laundry facility 4. safe 5. no pets allowed

also, neighbors checked in at 1 am with kids and made a rucus for about an hour

breakfast

i was a little confused as to where the entrance to the hotel was and turned into the wrong parking lot

location is ok but entrance to parking lot is difficult to find, in the dark, at least

the laundry wasn't working while we stayed.

couldn't get on wifi in room

wifi code didn't work

they have a nice bar the staff is very helpful

friendly, cleanliness, breakfast

laundry needs updated

liked that we could do laundry onsite, that was a bonus

room was a long distance from parking area

reception smells a smoking noise in the night behind the room, in the parking

wifi didn t work

it was clean, nice, good breakfast, quiet, etc

if i had one complaint it's that the pool was cold

pool was small and simple for older child or if other guests are present

pet friendly, plenty of surrounding area to walk and relieve the dogs

rooms, pet friendly, great mexican restaurant across the parking lot.

needed a laundry room

pool had way too much chlorine to where the kids were coughing non stop

breakfast options were still great considering the pandemic

and thank you very much to alissa for the early check in so we could get ready for a wedding nearby very much

great breakfast, nice pool, helpful staff and nice rooms.

no amenities outside of a kitchen that wasn't needed for a short stay

worst part was this hotel has kitchenettes but no pots, pans, etc

the entrances/exits/parking lot felt secure with adequate lighting at night and key card access

i made the reservation they were listed as pet friendly on your site, that was on the friday morning of the day

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

the room above us was either a laundry room or a office because there was noise all day and night

but what do you fo i got in late was exhausted from driving alot of places chargecdeposits and i gey it but be

also the breakfast area it's pretty simple but they do need you with a complimentary breakfast

to charge all my toys (king room) - new looking furniture and bathroom was good for the price - parking was

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

i called the front desk to ask about laundry facilities

friendly staff, clean guest laundry center

the laundry room that is on site, dryer doesn't work very well

fact that people don t respect non smoking rooms , not everyone is ok with that and have certain health

also laundry facilities were out of order - i was hoping to wash clothes after a long road trip

guest laundry

laundry needs updated

parking was a little limited but overall our stay was comfortable

breakfast and the pool

roomy rooms, laundry available

supposed to have on site laundry

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

the laundry machines didnt even work properly

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

then the guest laundry was not available for customers any more

no gym, laundry or pool

open the pool back up.

the free breakfast buffet was delicious and there was always coffee throughout the day.

breakfast, pool and fitness area were real nice and clean

the pull out couch mattress was not comfortable, but we had an air mattress for the kids

small pool

there was no heads up on any sports activity there, they're more than 20 kids in the pool, kids running up and

parking, places to eat nearby, swimming pool, king beds, free breakfast, in room coffee and a

pool was closed and outside was a bit rundown

no pool access the whole time

across from prairie meadows track and casino

i was not told there would be no kitchen in my room

other guests fighting and drinking in the parking lot

pool, laundry room, vending machines. being remodeled gonna be awesome.

the laundry area was out of order

desk lady was very nice and also pedro the laundry guy

it had an indoor swimming pool and laundry.

bags of garbage all over, room not cleaned our entire stay, had to go get my own towels from the laundry room

gym didn t open until 7 am

my kids had a blast at the swimming pool! it was awesome

was very friendly staff was very clean and my kids like it

in the first floor could really hear other guest on the second floor, must of been a bunch of kids

my kids had a blast at the swimming pool! it was awesome

within walking distance; friendly staff, mini breakfast bar, indoor heated pool, and guest laundry room

lots of good choices within walking distance, indoor heated pool, mini breakfast bar and guest laundry

clean; the pool water was crystal clear

flight check-in's, a printer that is disconnected and out of ink (or very old), unable to access wifi in the

the breakfast was very well done and all was well taken care of

location. they have kitchen quiet laundry room

about the property was great, they even had a clean laundry facility

full kitchen is awesome

pet friendly front staff very attentive personable

great location, friendly staff, pet friendly, comfy rooms

the breakfast and the pool. and the rooms are a good size

nice location. great breakfast. clean. free shuttle over to the casino

the front staff was amazing. the kitchen staff was amazing.

breakfast

continental breakfast was not great

mass amounts of soild linen in the guest laundry room

hotel free laundry in updates machines daily breakfast staff everyone is so nice rooms are large with sitting

how it was nice & quite. & the free guest laundry.

the staff was very helpful and i love that the laundry machines are free

staff were all very helpful and friendly and they even had guest laundry, included in the price of the room

employees were very friendly especially the breakfast attendant, will be back.

first impression was not good since the parking lot had not been plowed of snow from the previous day

breakfast was excellent

great location. friendly staff. free breakfast. rooms very comfortable.

had 6 kids with us and the pool was closed

the laundry staff was very helpful

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

decent laundry facility

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a

laundry facilities are on premises and were a godsend after our grandson had an accident

tried to use onsite laundry but someone used and didn't return to empty out their clothing

very comfortable room & price was great - wifi authentication was slow but speed was good- bed was comfortable

it wasn t anything special, but it was clean, staff was nice, beds were comfy, the gym was better than most

but there s free wifi

for the continental breakfast, you need to add bacon or sausage

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

the laundry room, the dryer, was broken, and we could not do laundry

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

absolutely love this hotel perfect for kids and adults and the staff is absolutely amazing i would recommend

the pool

pet friendly

nice big room. large swimming pool. restaurant attached with excellent food. pet friendly

the handicap bar seemed broken too, but i didn't have a use for that anyhow

the pool was amazing!!!!

they are renovating now- it did get a bit noisy and the pool area in in work

dirty laundry room and very rude staff

no laundry facilities available, which was part of my reasoning for coming.

there were toenail clippings on the stairs to the laundry room

that the laundry was.out of order.

had a laundry room on site and it was very peaceful and very clean got a lot of good channels and they're

pool was was warm and clean but tiny

great hotel, beautiful room, friendly staff, good breakfast choices

breakfast could have been a bit more diverse.

awesome breakfast.. great variety.

the pool was nice and she always made sure that we had towels

of room was $50 higher than hampton inn located across the parking lot

the breakfast was great, the pool was functional and clean, the extended hours were nice also.

there were softball cause the hotel was full of very loud unsupervised kids

close parking

staff at check-in was great. staff running breakfast was quick and efficient. room was clean.

staff were amazing '', when the guest laundry machines were not working they allowed me to use the hotel laundry

easy parking, big lobby clean rooms

sits on a golf course, beautiful scenery, and nature await

the golf course view was beautiful and polk city is such a cute little town

that due to covid, no complementary breakfast.

the laundry is closed

my sister liked the free laundry

example: cereal for the kids, fresh fruit, oatmeal, toaster/toast

good breakfast. great location.

prices at the bar seemed very high

property was nice but not being up kept the laundry did not work the pillow smelled of urine and the housekeeper

and the bathroom had spots that weren't cleaned very good with lots of hair and no laundry bag or water cups

large room and bathroom, great shower and very comfortable bad - good breakfast - pet friendly

not much, but might be time to do some updates in hot tub and pool area.

it can definitely benefit some updating, especially the carpeting in hallways and elevators

parking

breakfast was great to start everyday. staff was very friendly and attentive. clean facility

full kitchen and plenty of dishes with silverware

they even decorated the room for my wife with silk rose petals

breakfast options were good even though most were prepackaged

breakfast could be served longer it lasts until 9:00, 9:30 on the weekends.

only one negative thing that happened was the receptionist told us the wrong time for breakfast

and cleanliness of room, i only wished they had coffee served all day and the bar opened

said there was a bar in the booking ad but the bar was shut down and that was something we really wanted and

we also were told we would be given 50% off our first bar drink at the hotel bar when we arrived, then when we

breakfast buffet was canceled without notice due to low occupancy.

the rooms are clean. the gym was good and i loved the restaurant upstairs.

felt a bit nicked and dimed by extra charges for a mediocre breakfast and parking.

the 5 floor is under a bar ( the republic- west side) and insulation is very poor

the buffet breakfast for the price was a little high for the scope of items, but the breakfast at the republic

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

room service food was terrible, besides of this, specially when served inside a piece of carton and

it took like over an hour for an order of kids sliders and chips & salsa

is we were not aware there was state wrestling going on so our little get away without the kids did not go as

was not included and was very limited for take out or room service due to covid

laundry room very dirty...

staff were very nice, and the stay was very comfortable and most of all pet friendly

clean, quiet and relaxing. kids loved the pool.

almost clean, hair in the tub. bar was closed on a friday night

very small whirlpool ans pool

we even used the laundry this stay

nice laundry facility

free laundry services and location is ideal for downtown nightlife.

loved the on-site laundry too and the parking garage

clean, free laundry

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

pet room should be kept separate from no pet rooms

room service was very good. breakfast was great!

food ,shuttle service , and pool!

the breakfast was

laundry downstairs

no atm. had to go find somewhere to get cash to use laundry.

this place is next to restaurants, has laundry facilities, and allows

breakfast

comfy bed, kitchenette and breakfast

bar was great and i had room meal service on one night, it was very quick and the order was right

pool and exercise room, omelet station, bar and appetizers.

no room service---i get the restrictions due to covid but the convenience was missed.

location. gym

the staff is great and nice, the bar is great and the bartender, is the best

wifi almost never worked, water pressure in the shower was a little low

was put on a smoking floor when i have asthma and a non working refrigerator

front parking mostly full at night

room were put in is a non smoking room but for some reason it still smelt like smoke

room was a nice size and the 'kitchen' area was handy

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

the kids loved the pool

it s quite, great gym equipment, clean, welcoming and close to bars

breakfast was really good, it i like waffles so that s a big add

beds was very comfortable and breakfast was delicious

great people, large room, comfortable bed and goos breakfast

we did not use the pool or exercise area but they looked good

breakfast was sufficient

pool water was a little chilly

staff was adequate. facilities were clean. parking well lite. tv worked.

s owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we

the front desk guy is doing laundry and seems annoyed that you have a question that could have been avoided

room was good size and very clean. coin laundry onsite.

kitchen staff person, named shirley, was great

decided on this place because it was pet friendly and we have a little yorkie

also liked the hotel bar

nicest staff, spa area and room

you don't like clean rooms, top quality beds, unique atmosphere, excellent fitness facility with spa, amazing

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

also, only one mirror in bathroom, really need second in room or over bar area

the business center, laundry room and fitness area were all conveniently located on 1st floor

i loved the breakfast

had really good views of the river pool area and hot tub were great

restaurant at pool closed due to covid-19

the breakfast the next morning was excellent

the room was perfect, the staff friendly and helpful, great price for a full kitchen

the breakfast bar close down a little to soon :-)

spacious and clean suite with a comfortable bed, good breakfast, great location

cold pool area. glass shower.

was impeccable and breakfast was great

the hotel does not offer a pool or gym and they charge $7 for a bottle of water in your room

no free coffee set up for the morning, no room service, i am disabled and could not go down to eat at the

fantastic breakfast! amazing coffee and wine bar as well!

restoration was beautiful, employees all very friendly, coffee bar was added bonus

i visited the bar and it had a wonderful atmosphere.

pool was great, they had onsite laundry

dirty rooms nasty showers no soap laundry machine didnt wash pool was empty hot tub was empty sheets were not

welcoming lobby and lots of parking.

the pool, hottub and breakfast

nice breakfast. enjoyed the exercise room and swimming pool

there was a guest laundry room which was very convenient, and the breakfast was great

laundry room with detergent dispenser (pay with quarters)

the shuttle is very convenient, and the breakfast was very good

and the staff was very responsive to one cleanliness issue i pointed out to them in the pool/spa area

shuttle taking you to places within a 2 mile radius was great

smell of the fried food from the bar permeated the lobby and hallways giving the hotel an unpleasant odor

breakfast was good and the beds were very comfortable

she then explained where my room was located, told me about breakfast, the indoor swimming pool hours, and

snow was not will plowed from parking lot

smell from the fryer from the bar could be smelled the minute you walked into the hotel

i did not eat breakfast but it looked amazing!!

more breakfast variety

i love this hotel!! super clean, friendly staff, great breakfast.

friendly airport shuttle service, very clean room, nice and fancy facilities, nice restaurant and breakfast,

it would have been nice to have longer pool and fitness center hours.

wasn't sure if there was complimentary breakfast or not, and there was so that was a pleasant surprise

listing stated it had a pool

clean - great value. very nice bar and restaurant. excellent fitness room.

room service menu very limited.

the bar was excellent and the staff were very friendly.

pool and hot tub were a bonus for kids

grab bar in the tub was unattached at the bottom

indoor pool facility very nice and comfortable.

great fitness center,pool, hot tum

pool and hot tub were nice

breakfast, cleanliness

behind with less parking

very loud, room stunk, not handicapped accessible like requested, per deposit not informed of, no pool in our

back parking lot dirty terrible coffee

location and parking were nice and we were close to gas station and fast food restaurant

the guest laundry facilities were dirty and really old and beat up.

no room service on the weekends

kids running all over the hotel with messes left behind

high fee for having a pet. kids make more of a mess than my pet.

no fridge or microwave in the room and smaller pool size compared to the size of the hotel.

people were camped out in the hallway waiting for their laundry

able to do laundry and streetch our belongings out in comfortable large room

sounded like i might be near laundry room

earlier breakfast

didn't get a chance to try the breakfast because it was overly crowded, but i like that they serve breakfast

side doors would not latch to lock nor did the laundry room door read

pet fee high $50

ample parking and near lots of walkable dining options and close drive to many des moines highlights

it was easy to access breakfast, gym/pool area

pool and hot tub were large for just a plain hotel pool

the breakfast was amazing with many options to choose from

pool not available.

need to exhaust some heat out so that people sitting and watching their kids do not dye from heat or sweat to

the pool was a little to cold so we didn't go swimming.

i like the location, breakfast is good my kids enjoy the pool.

easy to get to, quiet, laundry facilities, clean, friendly staff

the plumbing noises. our room was not that far from the laundry room.

the buffet breakfast had a nice selection to choose from. dining areas were nice also.

breakfast was good. bed was really comfy.

i like the pet friendly policy

you come in a door (with a rat trap just outside) to walk into the laundry room

a dozen plus screaming kids in swimming pool for hours made it hard to get to sleep early for our 4 am wake up

i appreciated the shuttle bus taking me to the airport at 5 am

clean, very nice, pool, hot tub. nice sheets, bed, room.

a dozen plus screaming kids in swimming pool for hours made it hard to get to sleep early for our 4 am wake up

was wonderful to have free laundry services as

filthy laundry room

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

beds, decent breakfast, shuttle availability, very helpful staff, 24/7 coffee in

tried another door, we were able to get in because there was a melting snickers candy bar in the locking

only bummer was that the laundry facility was out of order and we couldn't do our laundry

shuttle to airport was on time for early morning flight out

the shuttle was dirty and the staff seemed distracted

wifi is shody at best

free parking bed comfortable

and their shuttle picked me up and dropped me off

have to schedule the shuttle

the swimming pool was not the best.

we had to go buy an air matress for our kids to sleep on

breakfast was good, something for everyone. the kids really enjoyed the pool.

the laundry facilities should be cheaper. (self laundry room)

pool is big and great for kids

beware of no hot tub but good pool

so we paid quite a bit for a few hours stay and then had to go pay for parking at the airport in the morning

the size of the room was great and i loved that it had a small kitchen with dishes and full size fridge

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

they now have their pool, workout center, and laundry 24/7 which is nice

nicely furnished, water pressure good, high quality linens, and there was a large complimentary breakfast

not that they could control it pool was closed and breakfast

breakfast was great, and the hotel is in a nice, quiet area, and is only ten minutes away from the

the breakfast and friendliness of the staff.

the pool water was cold. wish it was warmer.besides that, everything was great

fresh breakfast, warm pool, clean rooms

nice king bed and great room :-) nice parking lot with lots of places to park

though we didn't use the pool or the gym, the areas were gorgeous and looked so inviting

reaction and there was no one to tell this to when we checked out, i think it might have been the laundry

signs stating you are parking your vehicle at your own risk

room was comfortable..front desk was very accommodating! and breakfast was great!

our tv was broken had ro move rooms no vending machines no ice machine on floor horrible parking

were really clean and comfortable and the pool was fun and the pool water was very warm so my kids enjoyed