staff were amazing '', when the guest laundry machines were not working they allowed me to use the hotel laundry

were very few guests in the facility but that did not stop the desk from parking them directly on top of our

very clean small hotel along side a beautiful golf course and residential neighborhoods.

was no breakfast due to corona-virus concerns

the breakfast could be updated a little but it was fine for a quick grab and go!

6 type toiletries (pictures showed the higher end ones) - shampoo and bar soap only

breakfast was delicious

smell of the fried food from the bar permeated the lobby and hallways giving the hotel an unpleasant odor

for work for a week and have stayed here in the past with no problems to speak of (other than wifi not great)

room description said there was a fireplace in the room, no fireplace

laundry needs updated

liked that we could do laundry onsite, that was a bonus

breakfast was fine; i don't eat much. room was very handy for an older guy.

there is no fitness gym and the man was hateful when we asked for new sheets for the bed

not much out for breakfast

swimming pool floor dangerous, ceramic tile & ppl could easily slip and fall

parking cold be closer, as the spots nearest the door were always taken by service trucks.

the breakfast spread had a little bit for everybody

very nice room, clean, beds were comfortable. great breakfast

clean & well kept. good breakfast. friendly & helpful staff.

the laundry wasn't working while we stayed.

there was an open bar of soap and a travel lotion but no other complementaries

that the bar didn't open tell 4 but there was a gas station close by to get drinks

wifi code didn't work

fitness center in horrible disrepair with cables on weight machines about to snap

1.location 2. friendly staff 3. laundry facility 4. safe 5. no pets allowed

breakfast was great. beds were comfortable. quiet.

kids running up and down the halls.

of the room, lack of room service, unclean/stained bedding and towels

the still do not have wifi

i love the included laundry room

spacious, well furnished, quality furniture, excellent breakfast and evening social, plenty parking on site,

parking was hard to find, but it was a busy weekend with cyclone football

the room was wonderful...comfortable, spacious, full kitchen. good breakfast.

the breakfast was ok and you could hear neighbors sometimes.

and the bathroom had spots that weren't cleaned very good with lots of hair and no laundry bag or water cups

property was nice but not being up kept the laundry did not work the pillow smelled of urine and the housekeeper

we liked the size of our room and the fireplace

the breakfast was pretty good as well

good atmosphere, not overpriced. has a hot tub and pool.

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

laundry facilities are on premises and were a godsend after our grandson had an accident

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a

the laundry staff was very helpful

decent laundry facility

laundry room very dirty...

we used the gym and the treadmills were quite worn and need some maintenance

price it would've been nice/helpful to have a complimentary breakfast- especially traveling with kids

it’s near where my kids live and it’s pretty nice but the mattresses are so awful i’m not sure it’s

clean, quiet and relaxing. kids loved the pool.

this place is next to restaurants, has laundry facilities, and allows

no atm. had to go find somewhere to get cash to use laundry.

laundry downstairs

they had pet stations outside

only allowed 1 family in the pool at a time and you had to make a reservation which i didna

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

the laundry room, the dryer, was broken, and we could not do laundry

bar was open and accommodating

breakfast was just ok.

tried to use onsite laundry but someone used and didn't return to empty out their clothing

the girls all loved the pool

there was an abandoned car with a flat tire cracked windshield and trash all throughout the parking lot outside

farther away from my job, but the staff, mattresses, linens, hot shower water, and the indoor pool made quality

breakfast options could of been better but at least it was offered

arrival and she charged me again, completely ruin my trip, because that money was to go to my kids for school

rude staff hundreds of kids running halls at all hours being loud and when we told the desk they didnt

they are renovating now- it did get a bit noisy and the pool area in in work

the kids were well behaved, but there was a lot of noise until midnight

there were hundreds of soccer kids running the halls until after 1 am and no one did anything

hot tub was closed. but the pool was open. needs electrical outlets on walls by the bed.

location price pet friendly

the rooms are nice and spacious and the breakfast selection even in these times was good

the pet rooms are on the third floor in an inconvenient spot. they don t take cats fyi.

we enjoyed the pool during our short stay

no laundry facility

no guest laundry available

it isn t marked and coming in later at night was impossible to see coming from the handicapped parking places

new, clean and comfortable. plenty of parking and food options.

clean!!!! it was quiet, the staff were all kind and it s pet friendly!

we did not use the pool or exercise area but they looked good

food and fitness room

the room was spacious and clean plus the breakfast was more than adequate - good coffee

was very friendly, room was very clean, location very convenient and numerous breakfast options

staff was adequate. facilities were clean. parking well lite. tv worked.

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

did not have breakfast buffet

hotel breakfast was probably one of the best served breakfasts from a hotel that i've ever had

breakfast was fabulous with a wonderful selection to choose from and welcoming dining area to enjoy

it s quite, great gym equipment, clean, welcoming and close to bars

s owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we

room was good size and very clean. coin laundry onsite.

the front desk guy is doing laundry and seems annoyed that you have a question that could have been avoided

the location, the roomwas clean, the staff and the breakfast.

loved the set up of room! (queen suite with spa bath)

very clean. good bed plenty of parking

available for guest use, dining area with view of lake, quiet rooms, safe area with free parking, restaurants

lack of room service

paying for the breakfast

s not their fault, but we could not have the included breakfast or relax in the lounge due to the pandemic

that the laundry was.out of order.

dirty laundry room and very rude staff

no laundry facilities available, which was part of my reasoning for coming.

laundry machines out of order. didn't seem as if there was an intent to fix.

there were toenail clippings on the stairs to the laundry room

room was clean and comfortable. liked having a full kitchen in the room.

room came with a kitchen which was nice

i like the cleanliness, pet policy and kitchen

kitchenette and full fridge.

parking was very close to our room

she was taking care of everything, including hotel laundry as well as helping customers

the amenities were great. the gym, pool and breakfast were lovely

breakfast selection was good

staff was great breakfast was good parking was good

clean. beautiful view out of our window of a small pond. comfortable. breakfast was great.

breakfast buffet with more than the normal hotel fare

parking was full . had to walk a bit.

would have liked that in its own separate area and take the kitchen out

there is also a full kitchen(no oven) if you are staying for an extended period

size of the room and kitchen was great, especially for a family of 4

whole reason i booked here is because i was traveling with two kids and told that they had a pancake machine

were dirty, tile flooring by elevator constantly wet from pool goers, shower had little water pressure, toilet

the pool was closed one day. always had to ask for towels and breakfast you pay for.

also i enjoyed the pool and whirlpool

breakfast is available but not continental. pool/hot tub are both quite small.

good customer service. quiet place. guest laundry.

did provide a paper stating that breakfast to go bags would be offered but those were just hotel laundry bags

items in pool area all rusted

the non-breakfast was the biggest spread of a non-breakfast i have ever had

pool, hot tub, great breakfast

no amenities outside of a kitchen that wasn't needed for a short stay

i booked for a non-smoking, and the lady i finally got ahold of over the phone while standing at the property

i made the reservation they were listed as pet friendly on your site, that was on the friday morning of the day

room has a kitchenette.

the entrances/exits/parking lot felt secure with adequate lighting at night and key card access

needed a laundry room

and thank you very much to alissa for the early check in so we could get ready for a wedding nearby very much

realize there was hot breakfast, but you have to request it

great king room set-up with pull out bed and the pool area was nice for the kids.

just a muffin and a breakfast bar in a paper bag

i called the front desk to ask about laundry facilities

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

friendly staff, clean guest laundry center

the laundry room that is on site, dryer doesn't work very well

gave me a non-smoking room at my request

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

the room above us was either a laundry room or a office because there was noise all day and night

charged a pet fee for my service dog, even though i offered to provide documentation

nice and clean and pet friendly.

they offered free breakfast but they were short staffed so breakfast wasn't served

laundry needs updated

also laundry facilities were out of order - i was hoping to wash clothes after a long road trip

guest laundry

very bad very bad wifi breakfast was good personal at front desk non attentive

really liked the free breakfast, it was very good, very filling with a lot of good options

was no breakfast or laundry police were a resting people left and right it was noisy pool was

i used the on site laundry with detergent i bought locally

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

laundry machine was broken staff was at other property most of the time asked for a late checkout,

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

no gym, laundry or pool

then the guest laundry was not available for customers any more

no wifi-2 bars staff members came to our door about 1 later and asked us how we got in the room and

moldy,slimy at the bottom with no sign of chemicals ever added and no one kept up the pool area , gym had a note

no pool. there was one listed.

bar area was awesome

listing stated it had a pool

no pool.

we had a simple problem with wifi.

that you pay the amount for the rooms that you do and you still have to pay 995 per person for breakfast and 5

we had a room that opened to the pool and loved the fact that we could get back to our room quickly

i love this hotel!! super clean, friendly staff, great breakfast.

it would have been nice to have longer pool and fitness center hours.

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

staff was helpful. pool is open with specific times for adults. clean, spacious rooms.

pool and hot tub were a bonus for kids

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

awesome pool and family friendly.

indoor pool facility very nice and comfortable.

side doors would not latch to lock nor did the laundry room door read

the breakfast was amazing.

tv, breakfast, not too noisy, pet friendly hvac unit, night light in bathroom, cleanliness (when arriving),

clean. staff. breakfast. pool.

wifi was very poor

breakfast, cleanliness

super clean, pleasant staff, tons of breakfast choices. (i really enjoyed the yogurt bar! )

the hallways could have been cleaner and there needs to be a couple more handicap parking w

free continental breakfast, free parking. easy check-in. shower supplies were also included.

very loud, room stunk, not handicapped accessible like requested, per deposit not informed of, no pool in our

easy to get to, quiet, laundry facilities, clean, friendly staff

the plumbing noises. our room was not that far from the laundry room.

said they were still doing breakfast which is unusual with covid

great pool at the perfect temperature

the facilities are lovely: pool and jacuzzi, outdoor sitting area- all inviting

they even decorated the room for my wife with silk rose petals

the only thing thatvwas disappointing was the pool was cold and we were unable to utilize it.

location, cleanliness, quality of breakfast. staff is pleasant and very helpful!

not impressed with the breakfast.

breakfast was great to start everyday. staff was very friendly and attentive. clean facility

the guest laundry facilities were dirty and really old and beat up.

pool was open and fitness room was very nice

over $16 per person for breakfast for a kids that don’t even eat that much

high fee for having a pet. kids make more of a mess than my pet.

high fee for having a pet. kids make more of a mess than my pet.

my sister liked the free laundry

the laundry is closed

good breakfast. great location.

they were very polite and helpful. the shuttle was so nice to have available

the parking situation. it was confusing where to park

no biscuits and gravy for breakfast.

only weakness i would comment on is the breakfast

staff were all incredibly nice our entire stay, the rooms were spacious and clean, and the breakfast was pretty

location free wifi free parking

we also were told we would be given 50% off our first bar drink at the hotel bar when we arrived, then when we

desk clerk was welcoming and gave info on pool and breakfast times.

pool

provides a nice breakfast too

all the rooms on the bottom floor get blasted with light from the parking lot, outside first floor light fixtures

even the kids in there didn’t stay long at all

they now have their pool, workout center, and laundry 24/7 which is nice

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

not that they could control it pool was closed and breakfast

huge room with kitchenette. big comfy bed!

spa wasnt working

staff, clean and spacious room, comfortable bed, warm pool, beautiful lobby, work space, coffee and tea bar,

comfortable, indoor pool a, hot tub,and included breakfast

great breakfast, pool and hot tub, location! friendly staff.

we travel with our dog and the pet fee was rather expensive for the two nights we were there

wifi was hard to get going and kept dropping

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

the pool area is great for the kids, and the fitness area looks wonderful as well

right next door to the convention center, so there were a lot of big groups and kids running through the halls

were people drinking and having a pizza party in a space that was already full with people and kids that wanted

all of the kids/noise/crowds!

i know, lots of high school kids in town

the bar was very nice. the valet guys were great

no room service---i get the restrictions due to covid but the convenience was missed.

room service for the 5 days i was there

would have liked room service but every hotel is like that bc of covid.

reaction and there was no one to tell this to when we checked out, i think it might have been the laundry

indoor pool

the motel was surprisingly quiet for how many kids were there for a football tournament

my son swam for a bit, and the pool water was really cold

golf tournament is only once every four years

nicest staff, spa area and room

bar was charming and the bartender made great drinks

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

you don't like clean rooms, top quality beds, unique atmosphere, excellent fitness facility with spa, amazing

the bar was closed the evening of our stay.

my kids and i thought the elevator wasn't working

breakfast buffet was canceled without notice due to low occupancy.

the breakfast is not great and over priced.

no decent breakfast option. should offer breakfast buffet at least on weekends.

the 5 floor is under a bar ( the republic- west side) and insulation is very poor

breakfast was cold, but the bacon was excellent

male bartender/server in the lobby bar on the evening of 7/27/19 was extremely friendly and helpful

very clean and maintained facility. shuttle to the airport was very convenient.

i ordered room service and it was a little late

it was hot! could be that it was 98. loved the quiet clean pool!

i was not told there would be no kitchen in my room

pool was great

sheets were not clean in any of the rooms pool is permanently closed there was drug deals in parking lot

across from prairie meadows track and casino

over price for the night and the pool wasn't opened

dirty laundry in the hall from friday to sunday laying in the floor

bags of garbage all over, room not cleaned our entire stay, had to go get my own towels from the laundry room

desk lady was very nice and also pedro the laundry guy

pool, laundry room, vending machines. being remodeled gonna be awesome.

the laundry area was out of order

laundry, breakfast, location

clean, friendly, nice breakfast space plus free laundry facility

loved the on-site laundry too and the parking garage

every floor had a laundry room

clean, free laundry

we wish there was a gym and that breakfast was included!

even doing room service was a treat

i visited the bar and it had a wonderful atmosphere.

no free coffee set up for the morning, no room service, i am disabled and could not go down to eat at the

wish the coffee bar had breakfast sandwiches but thats a suggestion not a complaint

was very keen to instruct me about the parking policy and smoking policy

need a shuttle. we had big and little kids and it was too far for the littles to walk.

adventureland is in walking distance so i saved on parking and there

location and pool

was very friendly staff was very clean and my kids like it

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

usually when i go to hotels there is a lot of kids and not really enough for adults to do

staff very helpful and had an awesome breakfast. prompt service for anything i needed.

the towel bar i the bathroom had one side barely attached and sagging down

kids running around the floor like it was a race track at midnight

the laundry facilities and the vending machines were convenient

not clean in hallways and floors and dirty sox laying on floor of entry to laundry room

noisy. out room was next to laundry facilities.

staff members who were responsible for the laundry started talking extremely loudly with each other at 5:30 am

laundry facilities - the vending machines ran out of detergent and its been two days now without

loved my room and the laundry room was useful to clean my clothes as well outside there was a tree that had

laundry, free. room excellent. staff excellent, hotel employee is awesome.

the guest laundry was free

laundry facilities weren t very consumer friendly

free laundry

pet fee was ridiculous

sofa bed would have been fantastic for one or two people but was lacking for two adults and two kids

the hot breakfast was also an added bonus

pool and hot tub area could use a little update

easy parking. streaming services on the tv. friendly staff. good breakfast. easy check in.

lots of good choices within walking distance, indoor heated pool, mini breakfast bar and guest laundry

within walking distance; friendly staff, mini breakfast bar, indoor heated pool, and guest laundry room

breakfast and late checkout

pools and arcade

clean; the pool water was crystal clear

loved how it has a kitchen in the room and also has dishes you can use.

more breakfast items yum

pool was freezing cold (kids and i couldn t swim for longer than 10 minutes because it was so

breakfast closed early, but it s only temporary

very clean and comfortable rooms; nice breakfast; central downtown location.

the business center, laundry room and fitness area were all conveniently located on 1st floor

restaurant at pool closed due to covid-19

i workout in the morning and the gym is better than most places

loved the coffe in the lobby, and the pool and hot tub were very nice too

breakfast was out and not filled promptly

about the property was great, they even had a clean laundry facility

location. they have kitchen quiet laundry room

the moment, there was no breakfast available, but what my family and i truly enjoyed, was the kitchen with an

homes waiting for closing and a fried recommended my place because we had 2 dogs and they are pet friendly

pet fee is only $10/night which is better than most places

laundry room with detergent dispenser (pay with quarters)

there was a guest laundry room which was very convenient, and the breakfast was great

also was in an easy to get to location near downtown, and had free parking

near downtown without being right downtown so parking was not a problem

due to covid i havent experienced breakfast or the pool, which is understandable

wanted to let you know the sink in the kitchen area has been leaking in the cabinet below

cold pool very over chlorine

no shade or curtain to block out the parking lot light or sun in am

granddaughter had a blast in the pool

there were stains on the carpet, dust on horizontal surfaces, dirty towels hanging from the back of the bathroom

hotel free laundry in updates machines daily breakfast staff everyone is so nice rooms are large with sitting

how it was nice & quite. & the free guest laundry.

mass amounts of soild linen in the guest laundry room

staff were all very helpful and friendly and they even had guest laundry, included in the price of the room

the staff was very helpful and i love that the laundry machines are free

our kids also enjoyed the indoor pool

breakfast options were very limited but very decent, the lady that cleans up after breakfast was so

our kids also enjoyed the indoor pool

breakfast could of been better warm water and donuts ud83eudd2e

great location. friendly staff. free breakfast. rooms very comfortable.

room was above the facility laundry service and there was a washing machine that was out of balance enough to

good location and very clean nice staff great breakfast!! definitely will stay here again

well lighted parking

excellent room, comfortable bed, awesome breakfast

wonderful, clean rooms and terrific location. plenty of parking. staff was extremely helpful.

breakfast was amazing and location was prime.

great hotel, beautiful room, friendly staff, good breakfast choices

we love hampton by hilton. clean and pet friendly

of facility (room, common/breakfast area, fitness center) friendliness of staff, ease of

there was a pool and a hot tub

sheets had a strong smell of laundry detergent.

the pool was amazing. super nice and great for my team to come in

cleanliness of the hotel and the staff were really nice. the pool was nice and warm

breakfast was great. exceptional pool area.

pool was crapped in and they used strong chemicals to clean it and it burned my eyes to even sit in

and coffee/tea not replenished on the 2nd day of our 3 day stay, dirty socks under one of our kids beds (separate

wifi was strong and the tvs all had access to internet services (including netflix, youtube, and

nice fire indoor and breakfast hotel employee made the complimentary breakfast buffet even better

no breakfast now because of covid ( that was usually a

loved the indoor pool, great friendly staff and the beds were very comfortable

the breakfast was great, the pool was functional and clean, the extended hours were nice also.

breakfast was plentiful with a good variety

the ease of check-in process. pool hours. variety of breakfast options.

the breakfast was great, the pool was functional and clean, the extended hours were nice also.

breakfast was a sack but it was ok for the kids

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout

super easy check-in, pets stay free, and a great breakfast

kitchenette was nice to have for extra space and mini fridge for left over food and drinks

the kitchen wasn't working.

wifi is slow so it was hard to watch any tv or tablets

the only the was i saw the window of the pool dirty.

breakfast was good

pool and hot tub could have been cleaner.

good breakfast variety

pool is a bit small and the room gets too warm

laundry/bedding was left on the floor in the hallway near our room from the time we checked in

pool and hot tub was nice and the room was spacious and stylish

the kids enjoyed playing the wii in the lobby

my kids liked the wii in the lobby

free breakfast and wifi

when we asked to exchange a $10 for a roll of quarters for the laundry the front desk let us know it was an

had to stay up late to do laundry

didnt have cups or laundry bag

our favorite 1/2 way stop to visit our kids

the suites were perfect for our family with 2 kids

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

nice new machines in guest laundry

the parking lot was very icy. iowa is a icy place.

pet friendly. nice location. clean comfortable rooms.

nice, warm pool and very new property