the pool was very large and the workout rooms were top notch

i know, lots of high school kids in town

location. gym

room was right off the elevator, which got pretty loud at bar close on friday night

the staff is great and nice, the bar is great and the bartender, is the best

bar area didn't blend well with the rest of the hotel

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

the bar was closed the evening of our stay.

nicest staff, spa area and room

bar was charming and the bartender made great drinks

staff were all incredibly nice our entire stay, the rooms were spacious and clean, and the breakfast was pretty

was great, bar and the staff at the bar was great, front desk staff was wonderful, location is amazing and

the location and cleanliness. didn't wake up for breakfast so i missed that aspect lol.

my room and the complementary breakfast.

only weakness i would comment on is the breakfast

the wifi was great and the connectivity was strong

wine/coffee bar downstairs was out of service for any type of espresso drink, so that was disappointing

the coffee and wine bar is lovely and the restaurant very elegant

no information on speakeasy bar or its location in hotel that sounded like fun

room service menu for my second night was missing and front desk sent me on a wild chase to find

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

it took like over an hour for an order of kids sliders and chips & salsa

the room service did not clean our room.

included is a free shuttle that will take you anywhere within a couple miles, perfect for us

s right next door to the convention center, so there were a lot of big groups and kids running through the

my sister liked the free laundry

the laundry is closed

the pool was very cold

location & pool.

close to downtown, friendly staff, shuttle to events center. bar was great.

laundry room with detergent dispenser (pay with quarters)

there was a guest laundry room which was very convenient, and the breakfast was great

free breakfast was delicious and generous, plus free parking, wifi, and premium cable was an additional plus

free breakfast was delicious and generous, plus free parking, wifi, and premium cable was an additional plus

staff, great location, clean, spacious, and modern rooms, fast wifi, great pool and hot tub

clean, friendly employees, nice atmosphere, good breakfast.

the price was right. nice kitchenette.

loved how it has a kitchen in the room and also has dishes you can use.

cold pool area. glass shower.

breakfast was awesome. basketball court and putting green was a real bonus too!!

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

the shuttle took us where we needed to go and the driver was great! friendly & knowledgeable

no room service even though we asked for it

the shuttle service was more than helpful in getting us to and from the airport, and to and from the

loved the kitchenette space

the business center, laundry room and fitness area were all conveniently located on 1st floor

breakfast was excellant

had really good views of the river pool area and hot tub were great

the room, pool, hot tub, breakfast, location,all the staff

loved the coffe in the lobby, and the pool and hot tub were very nice too

clean, friendly, nice breakfast space plus free laundry facility

free laundry services and location is ideal for downtown nightlife.

staff lovely , free breakfast and free evening snacks and beer, large rooms, swimming pool, free laundry

the laundry service being free with very nice new machines was an unexpected delight!

loved the on-site laundry too and the parking garage

no decent breakfast option. should offer breakfast buffet at least on weekends.

breakfast buffet was canceled without notice due to low occupancy.

parking was difficult, pretty pricey, no breakfast unless you paid $14 per person.

felt a bit nicked and dimed by extra charges for a mediocre breakfast and parking.

complimentary breakfast.

parking

location, cleanliness, quality of breakfast. staff is pleasant and very helpful!

breakfast was great to start everyday. staff was very friendly and attentive. clean facility

i was sent a message that there would be no $75 pet fee charge, and she was very upset that the booking

good wifi

people were camped out in the hallway waiting for their laundry

able to do laundry and streetch our belongings out in comfortable large room

sounded like i might be near laundry room

great breakfast

didn't get a chance to try the breakfast because it was overly crowded, but i like that they serve breakfast

checking in was fine other than the random kids running around

was very quiet, and the shuttle to the airport was just what we needed at an affordable price

the pool and staff were nice and the restaurant's staff and food were terrific!

staff was very nice and informative to tell us about the breakfast times and menu

need to exhaust some heat out so that people sitting and watching their kids do not dye from heat or sweat to

then the guest laundry was not available for customers any more

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

no gym, laundry or pool

parking was not so good

the kids and i loved the breakfast area and very good selection

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

the laundry machines didnt even work properly

roomy rooms, laundry available

i used the on site laundry with detergent i bought locally

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

laundry needs updated

also laundry facilities were out of order - i was hoping to wash clothes after a long road trip

guest laundry

friendly staff clean rooms and good breakfast

i guess the room price, pet price. maybe have a pet station with bags ect.

you come in a door (with a rat trap just outside) to walk into the laundry room

loved the pool area and our king room with a pool view

excellent gym and pool

excellent gym and pool

the room was described as a courtyard view, however it was a parking lot view.

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

was wonderful to have free laundry services as

filthy laundry room

no eating places within walking but are adding on restaurant and shuttle driver will take you to restaurants

plenty of parking even with a trailer

i called the front desk to ask about laundry facilities

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

the laundry room that is on site, dryer doesn't work very well

friendly staff, clean guest laundry center

not like that there were people screaming and fighting outside in the parking lot all night and morning

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

the room above us was either a laundry room or a office because there was noise all day and night

looks like two cars were dumped in the parking lot

the breakfast in the morning was awesome from waffles to bacon egg cheese biscuits to cereal and alot

the breakfast was outstanding

only bummer was that the laundry facility was out of order and we couldn't do our laundry

the art, pleasant facility, good parking

the bar was misplaced, i thought

sent a shuttle to the airport to fetch me, after i d arrived a day early to return my rental car

my plane got into des moines at 12 am so i missed the last shuttle to the hotel and had to pay for a taxi

excellent staff. great breakfast, and exceptionally clean hotel.

to locate, accessible to a lot of stores and eating establishments thanks for the shuttle to the

breakfast was good, something for everyone. the kids really enjoyed the pool.

it was cheaper to pay that and leave my vehicle at the hotel than to use airport parking

breakfast, no airport shuttle due to covid

the laundry facilities should be cheaper. (self laundry room)

we booked the hotel we were told the pool was open only to arrive and find out it was closed

but it was still big enough for us and the convenience of the kitchenette was great

awesome breakfast

loved the room, the breakfast and pool!

dirty laundry room and very rude staff

no laundry facilities available, which was part of my reasoning for coming.

had a laundry room on site and it was very peaceful and very clean got a lot of good channels and they're

there were toenail clippings on the stairs to the laundry room

laundry machines out of order. didn't seem as if there was an intent to fix.

room was very clean, staff was very pet friendly and all accommodations were excellent.

in our room the carpet was fraying, shower tile looked like it had been repaired badly, no exhaust fan at all

the wifi is reliable.

location, pet friendly

wifi won t work fridge inop. coffee maker inop.

tried to use onsite laundry but someone used and didn't return to empty out their clothing

it ,very very close to everything which made it very convenient ,great pool area ,breakfast was good ,staff was

it wasn t anything special, but it was clean, staff was nice, beds were comfy, the gym was better than most

not working properly and unsafe parking lot

the parking situation was also well accommodating

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

the laundry room, the dryer, was broken, and we could not do laundry

exterior lights didn't work, parking lot was extremely dark

friendly with extremely low pet fee, comfortable and clean room, great parking, updated walk-in shower, separate

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

decent laundry facility

breakfast was great laundry did great on are clothes

the laundry staff was very helpful

laundry facilities are on premises and were a godsend after our grandson had an accident

for visiting (horse show at maffitt lake equestrian) very friendly and accommodating staff laundry facilities

nice staff! laundry facilities!

this place is clean and has a laundry, which is convenient. the beds were also very comfortable!

i loved that the hotel had a pool, hot tub, laundry facility, and even a lounge with pool tables

there s a laundry room

was never told i was being put on a smoking floor

the entrances/exits/parking lot felt secure with adequate lighting at night and key card access

worst part was this hotel has kitchenettes but no pots, pans, etc

he found the bed perfect. loved the full kitchen and the staff was very friendly.

wifi wasn

the front desk guy is doing laundry and seems annoyed that you have a question that could have been avoided

s owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we

room was good size and very clean. coin laundry onsite.

lots of choices at breakfast. good food. liked the hard boiled eggs !

loved the set up of room! (queen suite with spa bath)

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

she was also having a personal family altercation in the parking lot, not very professional

would have liked to have a hot breakfast instead of a grab and go breakfast.

pool hours are great, rooms are very clean, and the bed was comfy.

bed very comfortable, nice hot breakfast

bed was very comfortable and the pool/ hot tub was great after driving 624 miles that day

pool size is small but this is not everyone s priority when staying

was very friendly, room was very clean, location very convenient and numerous breakfast options

clean! comfortable! great breakfast!

loved the continental breakfast and pool

the fact that there is a mini kitchen

wifi fluctuations

front parking mostly full at night

wifi almost never worked, water pressure in the shower was a little low

the people in the parking lot and those staying there are the sketchiest people i ve ever seen

needed a laundry room

weekday breakfast attendant breakfast hotel employee was outstanding, with his service and hard work making

great king room set-up with pull out bed and the pool area was nice for the kids.

pool had way too much chlorine to where the kids were coughing non stop

breakfast was great. easy access to main roads.

property was nice but not being up kept the laundry did not work the pillow smelled of urine and the housekeeper

and the bathroom had spots that weren't cleaned very good with lots of hair and no laundry bag or water cups

the hot tub allowed no kids after 10p

front desk decor 2 pools bar great breakfast room

great pool. great staff, except kicking the kids out at 10 when the game was still on.

laundry room very dirty...

staff were very nice, and the stay was very comfortable and most of all pet friendly

be aware this hotel accepts pets

were a little disappointed that there was no chocolate bar in our little bag, just a bottle of water

loved the breakfast and the in room wifi- bed was pretty darn comfy

pool was great, they had onsite laundry

dirty rooms nasty showers no soap laundry machine didnt wash pool was empty hot tub was empty sheets were not

the pool, hottub and breakfast

one staff member called us to let us know that our car trunk was open in the parking lot

breakfast looked great however the rest of the fam didn t get up in time

no atm. had to go find somewhere to get cash to use laundry.

laundry downstairs

this place is next to restaurants, has laundry facilities, and allows

kitchen and big room

thing very quiet, comfortable, shower was great, breakfast had a variety

the guest laundry facilities were dirty and really old and beat up.

are large open floor plan and let kids run around it late.

over $16 per person for breakfast for a kids that don’t even eat that much

i was working out at the gym and there was already some folks at the swimming pool, when i saw around 15-20

also the shower stall right with handicap bar in the way

all the rooms on the bottom floor get blasted with light from the parking lot, outside first floor light fixtures

location, cleanliness, room, breakfast all excellent!

new, open location, huge parking area, scenic view

parking, places to eat nearby, swimming pool, king beds, free breakfast, in room coffee and a

the pull out couch mattress was not comfortable, but we had an air mattress for the kids

i believe they have a floor where if you have a pet you must stay

free continental breakfast, free parking. easy check-in. shower supplies were also included.

skimpy breakfast.

location, pet friendly,

clean, nice neighborhood, room was huge, staff very good and breakfast was hot and yummy

very clean room, nice and fancy facilities, nice restaurant and breakfast, swimming pool, bar and cozy spaces

service, very clean room, nice and fancy facilities, nice restaurant and breakfast, swimming pool, bar and cozy

the rooms are gorgeous and the pool area was fabulous with so much to do.

we had a room that opened to the pool and loved the fact that we could get back to our room quickly

that you pay the amount for the rooms that you do and you still have to pay 995 per person for breakfast and 5

pool and hot tub were a bonus for kids

the pillows were horrible and there was a bar advertised, but we did not find it.

pool and hot tub were a bonus for kids

there were no guests in the pool.

indoor pool facility very nice and comfortable.

room service menu very limited.

was hoping for a pool & hot tub

when hotel is full so is the parking lot.

beautiful, modern, industrial feel. amazing bar options. very quiet and great staff.

bar especially

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

nice new machines in guest laundry

was not informed about the pool none work out facility if there is any.

nice, warm pool and very new property

new facility, nice pool and hot tub, comfortable bed and breakfast that was included.

side doors would not latch to lock nor did the laundry room door read

parking and security.

parking can be difficult. breakfast ok but nothing special.

off and back on the main road was a breeze, plenty of parking and close to food too

more handycap parking by the front door with the handycap doors.

easy to get to, quiet, laundry facilities, clean, friendly staff

the plumbing noises. our room was not that far from the laundry room.

for a pet room, there were no smells or odors from previous animals

i didnt like how dirty the pool water was or how cold it was and i hated the hot tub didnt work

i like the pet friendly policy

guests could walk across street or get a parking spot close to main entrance of park

in conclusion, my kids/grandkids moved to iowa a few years back and i've finally found my go to hotel

we had a party of 14, kids and adults in 3 separate rooms and none of us could stomach the smell to enjoy the

parking was limited and the rooms are small and a little dated but they are in the process of doing

breakfast: pretty typical hotel fare except that it was fully stocked and immaculate and one of the

had to stay up late to do laundry

when we asked to exchange a $10 for a roll of quarters for the laundry the front desk let us know it was an

didnt have cups or laundry bag

son and daughter in law needed to bring their cats and the hotel is very accommodating for pet owners

the staff was very friendly. we got an early check in which was also a plus!

i love the included laundry room

location of our room was very convenient to access from parking, lobby and pool

parking was difficult when coming back late at night

breakfast should have been more of a buffet style due to pricing of stay.

great free breakfast

laundry/bedding was left on the floor in the hallway near our room from the time we checked in

my kids liked the wii in the lobby

pool and hot tub was nice and the room was spacious and stylish

parking was full and difficult to find a spot since they were kind of small spaces

would ve been better if wifi was included

it had an indoor swimming pool and laundry.

the laundry area was out of order

dirty laundry in the hall from friday to sunday laying in the floor

pool, laundry room, vending machines. being remodeled gonna be awesome.

desk lady was very nice and also pedro the laundry guy

good customer service. quiet place. guest laundry.

did provide a paper stating that breakfast to go bags would be offered but those were just hotel laundry bags

clean quite staff was great breakfast was hot pool was warm!!

pool and hot tub were very nice and clean

warm and friendly reception, hot coffee in lobby, hot breakfast

i got this room because they were pet friendly

nearby shopping and casino life

there was pet hair on the comforters

no pool access the whole time

the swimming pool was not available

quiet, conveniently located, clean, mini kitchenette, pet friendly, comfortable

kitchenette and full fridge.

parking lot was full of trash and cigarettes

limited parking

2 rolls of bath tissue in place, kitchenette (with full size fridge, ice maker, soap, towels), pet friendly,

she was taking care of everything, including hotel laundry as well as helping customers

room and parking was okay .

staff was great breakfast was good parking was good

great pool and location

clean. beautiful view out of our window of a small pond. comfortable. breakfast was great.

wouldn't work at all, couldn't set a wake-up call, couldn't order room service or get info from the concierge

robes in the room and the pool area was functional and bright

staff, no room service, no one licks the phone

the pool was ice cold

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

s not their fault, but we could not have the included breakfast or relax in the lounge due to the pandemic

breakfast room heating fan was very loud

pool hours

plenty of parking

in the food area near the cereals would make more sense than having to go back to the coffee bar to get them

within walking distance; friendly staff, mini breakfast bar, indoor heated pool, and guest laundry room

lots of good choices within walking distance, indoor heated pool, mini breakfast bar and guest laundry

great location, lots of good choices within walking distance, indoor heated pool, mini breakfast bar and guest

t watch their kids and they burnt the pump out

as there was a casino right across the street with a great buffet

cans when i walk the dog closer to where the dog is and not the front lobby i wouldn't mind if breakfast was a

hot tub was closed. but the pool was open. needs electrical outlets on walls by the bed.

only complaint is the pool needs to be a lil warmer

the pool and hot tub were clean and at the perfect temperatures

there was no wifi and the children were very disruptive.

clean and nice suites, perfect for family travel. decent breakfast, pool, and general lounge.

the large breakfast area was great for gathering

very nice hotel, nice room and pool. friendly staff.

the rooms were larger than i expected and i really had no idea we were going to have a kitchen and full

breakfast selection was okay

no laundry facility

no guest laundry available

breakfast options were plentiful, pleasant staff

not enough parking

charged for pet even though i was told it would be free by booking.com

the pool was closed one day. always had to ask for towels and breakfast you pay for.

pool was cold

when we went to bed, there was an impromptu baseball game being held in the parking lot behind the hotel

breakfast is available but not continental. pool/hot tub are both quite small.

i did not try the food. i loved everything. from the fire pit to the pool

the breakfast the next morning was great -- we loved the scrambled eggs and ham

close to our kids place.

breakfast need to last longer then 10 am

updated room. comfortable bed! clean rooms. pool and bottom were very nice!

was pretty hectic since there were young football teams staying at the hotel using the pool etc

location. they have kitchen quiet laundry room

about the property was great, they even had a clean laundry facility

very nice kitchen facilities in each room

its as clean as can be, not a single pet hair lingering in the room from a possible last guest

convenience store in the hotel (snacks, toiletries, as well as kitchen utensils and supplies for those staying

sheets had a strong smell of laundry detergent.

there was a big conference in the meeting hall so parking was sparse

breakfast was great. exceptional pool area.

very kid friendly. a nice pool area for our littles and bigger kids

3 pillows on the bed instead of 4 and a group of children being loud and rude in the pool and had no adult

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout

loved the bar area

we loved the location. this is a very clean hotel and pet friendly.

great breakfast options

their kitchen fryer was broken so we had to travel for dinner

breakfast and wifi service

granddaughter had a blast in the pool

wifi was not always dependable

no shade or curtain to block out the parking lot light or sun in am

the receptionist open the breakfast room so that we could get hot coffee and hot tea as we were freezing when

my king studio suite was spacious, clean, the bed was very comfortable, the kitchen was well stocked for all

in the pool area was pretty overwhelming

breakfast was ready early and yummy

and coffee/tea not replenished on the 2nd day of our 3 day stay, dirty socks under one of our kids beds (separate

i loved the fact that the room had a bed tray. my kids thought it was amazing.

breakfast was hot and fresh each morning and always well stocked

parking lot was full at night with people having to park on the grass around the building

breakfast could of been better warm water and donuts ud83eudd2e

our kids also enjoyed the indoor pool

we ended up using our kids snuggle blankets

pool was kind of small, the wi fi was terrible and there was kids running around everywhere, also for how much

wish i knew they were doing renovations, bar was closed

indoor pool was ice cold

clean modern rooms with friendly staff and with amenities such as a bistro lounge and indoor pool

it was perfect location, the worst part was the parking, but i just chalked it up to everything that was going

they now have their pool, workout center, and laundry 24/7 which is nice

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

place flooded last week, so the hot tub downstairs with the pool was out, as well as the hotel gym because that

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

friendly great customer service an 24 hr pool

were there in the winter and the sidewalks and parking lot were not well cleared of snow and ice

comfortable, indoor pool a, hot tub,and included breakfast

breakfast was amazing!

though we didn't use the pool or the gym, the areas were gorgeous and looked so inviting

great breakfast, pool and hot tub, location! friendly staff.

breakfast was good

the pool was big and the breakfast was great

with younger kids a tub would've been better

with a larger family we love the double queen suites with 2 bathrooms, kitchen and living area and sofa sleeper

the staff was aces! the breakfast was really good!

complimentary guest self serve laundry! the rooms were nice and comfy beds.

staff were all very helpful and friendly and they even had guest laundry, included in the price of the room

how it was nice & quite. & the free guest laundry.

staff provided two and said the rest were in the laundry and to come back in an hour, went back still no towels

mass amounts of soild linen in the guest laundry room