the laundry service shrunk most of our clothes.

the laundry service is cheaper than in other hotels we stayed

they even have a laundry service

little tip - plan a day without activities because the pool is very quiet in the mornings as everyone is away

early check in so that our 3 year old could have a nap was so appreciated

the staff were friendly and welcoming, and we were able to have our laundry done

pool was a nice add on

my kids were afraid , hence we decided to go to the junior suite which was better lit and a little

breakfast nice

the parking is on the grass and muddy area

laundry service

staff was not very accommodating, no tours could be organized (due to low season), laundry took very long and

any clothing that gets wet, however for the value it is excellent and you can lay a small fee for laundry service

they also do laundry service which is necessary when hiking the volcanos and forests

excellent spa facilities

the pool deck needs pressure washing badly, the closed pool bar needs complete renovation as it is missing

the staff was nice, the breakfast was good

beautiful view of volcano and lake. comfortable room and beds. delicious breakfast.

location: besides, other than the view & pool area, there is absolutely nothing to do there

hotel offers almost no amenities, there are too many steps to get to the restaurant, and the parking lot is

wifi in common area spotty

breakfast ends at 9:00 (it doesn t matter if you re still hungry) and has only a few options

we did not swim as the inside pool supposed to be warm but was not (as it needs a lot of time to heat)

breakfast was ok

nothing, maybe some seating down by the fish pool would be good fir bird watching

the food is tasty and varied and there is an excellent laundry service

laundry is done by each item rather than weight - so not great for large amounts of washing

had an issue with getting my laundry done and it was not done on time and they still charged me and did not say

laundry

the peomised garden view bur we only saw the parking lot

our laundry was not returned and we had to ask for it

just use the laundry service that the hotel offers

lush jungle the lovely and incredibly helpful staff the incredible views the accommodating kitchen the

swim up bar midday to mid afternoon is the best time because after that time it s basically a kids pool

they took the drinks off the bill and the staff was super nice but whatever is happening in the kitchen needs

spa is 5min walk down the road - they offer a shuttle service but walking is okay, wish was better

the bar in the swimming pool was not our favorite spot to hangout as it was a little bit too

charged us for kids, even though we had previously booked including our kids

location, quality of service, room and landscape, parking, thermal resort, sits surrounding.

are at the pool

the laundry service cleaned my white t-shirt s which turned light grey and the fabric lost its

excellent, dinner in two locations - pool location was very good

good breakfast, spa was nice, pool was great for kids and adults, and not crowded

wifi was really bad and the food was average

we enjoyed eating by the pool and room service was also very good

thanks to eisel, the lady managing the place, always ready to help with everything i needed, from laundry, to

breakfast was great

got the room with kitchen- very nice

they were so kind and the kids enjoyed the pool and the beautiful

they were so kind and the kids enjoyed the pool and the beautiful

great location with beautiful views. very helpful staff. excellent breakfast options.

the breakfast was repetitive every day but there were three options to pick from

breakfast was perfect

breakfast was amazing

wifi was almost like we didn't have it

grounds, lovely staff, wonderful hike on the property, nice rooms and beds, nice pool area, delicious breakfast

lovely restaurant setting and pool area

very good spa service and better priced than other places in the area

service was excellent and food choices at breakfast were

perfect room service and a delicious wood fired oven-baked pizza

dispenser , would again expect slightly higher standard such as shampoo also to be included -no laundry service

was great-breakfast was delightful, -they cleaned our rooms and did laundry

ladies who served breakfast were friendly, they served a nice breakfast or helped us with some laundry, but

great quiet area not far out of town, room was clean, hot spring pool was nice and warm, the view was amazing

very hard to see around when backing vehicle , no parking lot lights

ac and wifi did not work. musty smelling and ants everywhere.

the room was big and had a great view to the volcan ud83cudf0b good breakfast decent wifi

wifi was non existent; room over head light must have a wiring issue as would not come on the first

hot shower and parking outside

bridges), beautiful view of the arenal volcano from the bed, spacious and clean cabins, good breakfast, choice

will definitely come back again, hoping there's laundry services in the future

would appreciate some sort of laundry line in the bathroom or on patio to dry swimsuits

room was close to the laundry room

the laundry service was ridiculously expensive

the cost of the laundry service. we ended up going into town for a much better price.

the personnel was very friendly and we had the opportunity to use a laundry service (4 $ per kg) - we were very

strong wifi in the room

we could sometimes hear the train. rooms were small but yet cozy. not much room for parking.

the air conditioning worked perfectly, hot water was reliable, and daily room service kept everything spotless

access and parking is great

bungalow was next to the laundry room, so the transit of cleaning staff and maintenance, made our room feel not

the hotel also offered to do our laundry for free, which is pretty unheard of

there were some bleach stains on our clothes after laundry we had done in house

laundry was a dollar an item so we went into town to find service

t ask them to do your laundry

providing a very reasonably priced laundry they required you to drop and collect the items from reception

from the beautiful grounds and hot springs, to the super nice staff and delicious food at the bar and restaurant

the meals, aside from breakfast, were not great.

great place to stay with kids as they have a farm where children can get involved if they want to

the rooms are large chalets with a safe and wifi working well throughout the large area of the hotel

paid to have laundry done and it was returned promptly and neatly folded, however both myself and my partner

meditation class in the morning, good breakfast, nice staff and incredible room, so comfortable and

fruit and pastries on top of a full breakfast every morning, the food was delicious

pool and swim up pool spa was amazing yoga and meditation centre were lovely jaranita bar was fun breakfast was

hotel with spacious, beautiful lodges - they are even better in real life, the photos don t do them justice

laundry service was as expected in a 5* hotel, which is in my view too pricey, and per item

free laundry! free international calls! free yoga! breakfast in villa is free!

water spa to the wonderful spa( massage was incredible) the breakfast and of course the lava bar

facilities, breakfast, spa complex, room size, bathroom, air conditioning, wifi

small gym and hope for better pool maintenance

the price for laundry is pretty extreme

the pool area with the hot spring pools were incredible

no trash can inside the room, wifi is only available in public areas

the pool area and hot springs were beautiful

small swimming pool

good laundry service for 2000 colones per dry kilo

breakfast could be better the water tap in the bathroom was dirty no wifi in the room

the breakfast was good with different kind of options

breakfast was good, lots of space around the lodges, peaceful, rooms clean, nice pool, birds in the

location, swimming pool, food - all excellent

price too high for what we expected. no accessible laundry facility.

the wifi not so good & the staff did nothing about

breakfast, friendly staff, parking place, nice view to arenal volcano

wifi was good

the pool and jacuzzi is great, there is a bar right there to get a drink

not working properly and unfortunately we did not figure that out prior to starting a load of laundry, however

big bright room with a great view of the volcano, and a really useful little kitchen area (coffee maker, fridge

pools are nicely designed, great for kids

location and breakfast were great! lots of choices. safe parking. beautiful view. very clean.

watched beautiful birds feasting on fruit the restaurant provided during breakfast

laundry service was quite pricey at $7/kg

issue was we paid for laundry service and clothes were delivered back still damp

used the laundry service, which was very expensive and not good

towels & some blankets had a musty odor freshening up laundry would improve the experience

the laundry service is overpriced, and much of our clothes came back damp or wet

there is the laundry room available for guests

the food was fantastic, the rooms are clean and the free laundry room was a real bonus for us

the place has excellent facilities, including a shared kitchen and laundry area

friendly helpful staff, the beautiful jungle garden, the fantastic breakfasts, the kitchen and laundry

i especially loved the free laundry facilities and the delicious breakfast

laundry is very expensive - it s better to bring to la fortuna via $3 uber ride and pay by the

the room was next to laundry room for the whole facility with lots of noise with no view

were lush, staff was exceptionally friendly and helpful, termal pools were awesome, very nice breakfast too

gym is almost non existent, 2 machines not maintained and had no rack for weight plates

private parking next to the room

room to have an outdated early 2000s tv that was broken and similar to a jank motel and the paid laundry service

additionally they offered laundry service for my muddied and wet clothes from rafting

laundry service onsite was quick and affordable (though i found a bleach spot on a new pair of

is nice, the rooms have a nice view, they were spacious and quiet, great parking space, quick laundry service

were either not fresh or stored somewhere for a long time (lacked characteristic smell of a fresh laundry),

the laundry is really expansive (2$ per article

no i m site laundry service

also, we found a worm centipede in our dirty laundry bag that we kept on the floor in the corner

we were able to do a small laundry, still very expensive but also very helpful

laundry service was also exceptional

laundry services were quick and efficient with shirts nicely folded

the windows in the second floor rooms there's not a secure, it could be dangerous for small kids, they could

great location, great breakfast, great staff

the parking lot was full

like the breakfast, which is next to the hotel

they also helped with tours and also laundry

the kids in the pool, zero respect to the other guests.

wifi is only available from the balcony...

there were a lot of kids so it was really loud and i avoided the pool

the parking area did fill up but didn't seem to be a problem

loved the laundry service and the hammock on our patio

the free laundry and free calls gave it a plus

small touches like free laundry, free snacks at the mini bar make you feel truly welcome at a place that s

was on point, private pool was amazing, room service and laundry very much appreciated, restaurants were

nothing is missing there, you have free of charge mini bar and loundry service at your room, staff is super

includes free mini bar and laundry service

back to the hotel to unwind in the pools or thermal springs or have a pampering in the spa - every day memorable

nayara gardens: simple valet parking (included) when you arrive

breakfast buffet, the walking trails, beautiful flowers, generous staff and for making our

nothing so far... maybe have more us spoken channels in the pool bar

of time they could let us know about complimentary laundry and binocular rentals

the free laundry services and mini bar items are a nice touch as well

the laundry service was free of charge and it was very good and quick

luxury tents complete privacy great view to arenal volcano plunge pool with thermal water ability for many

the beautiful rooms, private hot spring pool in the room, indoor and outdoor showers incredible gardens and

laundry services were ok 5

breakfast was consistently good but we ate one lunch there and then opted to eat in town for the

parking was very tight, and we had a small vehicle.

gym too small

great separate kids pool

use a washer and dryer on the premises for guests to do own wash instead of having to rely on laundry service

the staff was amazing and our kids were welcomed

cluded with the price) could have been better

nothing. you can just add a cold pool but everything was great and i want to go again

walking or call the front desk for golf cart transport to and from the restaurant, pool area, and parking lot

good value laundry service

there is a laundry service for 2,000 crc per kilo

the pool offers an excellent view of the volcano and you can also have great views and photos from the

road noise (which some other reviews warned us about), per our request before travel, had not wifi issues, was

amazing breakfast as well

staff was friendly, helpful , a late request for laundry return and they made that happen

laundry was very expensive, sliding door in room 231 didn t close or lock fluidly, massages were

a little short - no gym and self operated laundry

taxi into town was quite expensive and laundry took over 24 hours to come back and a lot of

the hot spring pool area is a great way to relax after a day of waking

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

they do your laundry for a great price and the staff was incredibly

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

the laundry service was good but pretty pricey at $5/kg

services proposed like laundry (9$) and the food is proportionally a bit expensive compared to what you would

staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service

reception happy to book activities and arrange laundry for you but we found at a slight premium so went into

there was no laundry equipment like a washer & dryer

laundry

the hotel offered overnight laundry service at a reasonable price

nice plunge pool, helpful staff and good laundry service

there was noise of the laundry room behind our room

we used all the facilities including the laundry service

nice pool with a view of the volcano

breakfast is good, wifi worked well

breakfast was not included.

wonderful hotel with beautiful garden and a view on arenal volcano. very good breakfast.

the only thing i could criticise is that breakfast wasn't included!

breakfast you can choose

sorted laundry and transport for us

the laundry service was very fast

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

couldn t use anything from the kitchen or microwave

i think they may be effected by any laundry

location breakfast laundry service for 3$ per kg lots of lounging area

the laundry service is great too albeit

laundry was a bit on the expensive side and the clothes didn t come back that clean/smelling

staff, clean rooms and bathrooms, great breakfast and super helpful with booking a tour and laundry

in the night it was quite noisy, probably because of the laundry/washing machines

also, they charge a very high price to do the laundry, i would recommend going a few steps down the street to

had the standard room which is located by the laundry room and the kitchen

fortuna lodge has a great location, close to shops, restaurants , laundry and activities

was some noise from within the hotel from the laundry etc but that s due to the room we had (#20)

the breakfast is amazing and you get a free pass to hot springs

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

free breakfast

great host great location free breakfast free hot springs ud83dude0a

breakfast was poor value with poor coffee and small scrambled egg + toast

breakfast is included but you are not allowed a choice of dishes despite there being items of the

breakfast consisted of a small scrambled egg and one piece of bread

breakfast was simple but nice

good breakfast served at the bar in front of the street

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

same food for breakfast every morning.

the wifi is really only good in the pool area, the main office was iffy.

wifi was poor and kept dropping my phone constantly

great room, nice breakfast, amazing pool and view.

we also use the laundry service

you can even pay for laundry service

laundry service is available

the laundry service was excellent

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

hotel provides laundry for 5

el laundry esta bien, 5$ por kilo

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

location, breakfast, ac, laundry service and team.. was great

restaurant and bar on site and 3 choices for breakfast included

guest laundry was a great bonus

everything (except the coffe capsule in the room and the laundry) was extra

loved everything even doing laundry ud83dude0a

we made good use of the free self-service laundry

they take excellent care of their guests, of safety, cleanliness, and loved having the onsite laundry and shoe

they will also do laundry for you for a small fee

laundry service was good and about the same price as the local laundromats

value for money, parking spot on site and good location

i really appreciated to have the breakfast included

place in la fortuna with nice rooms, good breakfast, great location and lovely staff

the breakfast was great! the view of the volcano was amazing!! super friendly staff!

breakfast pet friendly walking distance to la fortuna downtown

breakfast

was a little dim, but when you have a pet sometimes you get the least popular rooms and i understand completely

the first floor bar has an amazing view of the volcanoe

especially alison the receptionist always very friendly she went the extra mile to help us with laundry, advice

walking distance from groceries, laundry, restaurants and other shops

there is a good laundry service too

laundry service was also very quick

just worked fine: good location, nice premisses and room, pool for the kids, breakfast included, laundry service

would've been nice to have a guest laundry facility at the property.

beautiful property! delicious breakfast.

location so tranquil and beautiful breakfast every morning was delicious and plentiful the lady who cooked the

everyone is great and the breakfast is delicious

kids loved the pool and the wildlife

15 walk to city, no fridge, stains after laundry service

there is a laundry service and the place is quiet and peaceful

came everyday and even did our laundry

my kids enjoyed feeding the fish in the pond and playing on the swing

the pool was usually closed when we came back from exploring but you can just ask the

they even returned money that they found in our laundry

laundry service came in handy and the location is ideal for tours and restaurants

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

we booked lots of tours through them and they also helped us with laundry and booking taxis

your laundry can be done for you at $5 per kg, received mine the same day

the breakfast could have been more varied.

the breakfast was the best we had during our 5 day stay in la fortuna

very good service, for example they offered us ice for the drinks, leave the baggage and use the pool even

breakfast was fantastic

breakfast is good (4 options including traditional, american, pancakes and granola), the rooms and

we gave our clothes for the laundry and they just ruined my short that became red

you want to do laundry then you need to write everything down on a paper

was pretty disappointed with how expensive the laundry service was

amazing breakfast options and wonderful space around the pool and gardens

the wifi wasn't that good in the cottage (2), which can be better with another extender

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

nice swimming pool for kids

nice accomodation with swimming pool and great breakfast

the rooms and shared space were really clean and nice, the wifi works without problems.

nice accomodation with swimming pool and great breakfast

can get laundry done

laundry services were available, too

efficient laundry service

the staff resisted giving us more and were super weird about it the pool was not good for younger kids - too

odis in the breakfast are is amazing , great customer service we love her