about the property was great, they even had a clean laundry facility

location. they have kitchen quiet laundry room

well lit rooms (and parking lot), lots of outlets to charge your devices

great location, friendly staff, pet friendly, comfy rooms

i love the kitchen in the rooms making it so much more convenient and a home away from home

said pet friendly is already paid to book and after 8 hour drive wasn't in the mood to dispute or move

the breakfast wasn't a hot breakfast.

issue was leaving to get burger king across the street around ten pm come back and the only parking spot that

wanted to let you know the sink in the kitchen area has been leaking in the cabinet below

staff was friendly and prompt. loved the pet policy.

we ended up using our kids snuggle blankets

our kids also enjoyed the indoor pool

our kids also enjoyed the indoor pool

apparently, the u turn prompts were due to the meridian (so no left turn into the parking lot)

breakfast options were very limited but very decent, the lady that cleans up after breakfast was so

within walking distance; friendly staff, mini breakfast bar, indoor heated pool, and guest laundry room

lots of good choices within walking distance, indoor heated pool, mini breakfast bar and guest laundry

the staff was very friendly and helpful the breakfast was excellent

the breakfast was good. the bed was very comfortable.

close to casino.

mass amounts of soild linen in the guest laundry room

staff provided two and said the rest were in the laundry and to come back in an hour, went back still no towels

staff were all very helpful and friendly and they even had guest laundry, included in the price of the room

hotel free laundry in updates machines daily breakfast staff everyone is so nice rooms are large with sitting

complimentary guest self serve laundry! the rooms were nice and comfy beds.

no pool access the whole time

pool was great

leaving the parking lot to go home.

the cleaning staff were awesome, i tipped a guy for helping me carry a bag inside from the parking lot

other guests fighting and drinking in the parking lot

dirty laundry in the hall from friday to sunday laying in the floor

pool, laundry room, vending machines. being remodeled gonna be awesome.

it had an indoor swimming pool and laundry.

bags of garbage all over, room not cleaned our entire stay, had to go get my own towels from the laundry room

the laundry area was out of order

we had a party of 14, kids and adults in 3 separate rooms and none of us could stomach the smell to enjoy the

excellent breakfast, enough options to get your day started

breakfast and pool

the swimming pool was the warmest pool we had ever been in that s not a hot tub which made it even more fun

breakfast was awesome and the front desk lady was very helpful with directions to eating places

staff was great, room was clean, pool was clean. would stay here again!!

of facility (room, common/breakfast area, fitness center) friendliness of staff, ease of

breakfast was better than expected!

price was good, i got good rest, the location was down the road from casino, adventureland, and food

choices for the hot breakfast, only meat choice was turkey sausage which i never saw any

breakfast should be later then 9:00

the breakfast satisfied a picky crew. the facility was all we could want.

there was no heads up on any sports activity there, they're more than 20 kids in the pool, kids running up and

clean, well kept rooms, lobby and pool/workout area

provides a nice breakfast too

we got back late and not enough parking

wish pool was bigger for amount of kids in it!

the breakfast was great, the pool was functional and clean, the extended hours were nice also.

wish pool was bigger for amount of kids in it!

convenient to freeway. ample parking. great looking breakfast

was put on a smoking floor when i have asthma and a non working refrigerator

front parking mostly full at night

i thought i booked a double queen bed smoking room. not a kitchenette with 1 full size bed.

the kitchen

i thought i booked a double queen bed smoking room. not a kitchenette with 1 full size bed.

dirty rooms nasty showers no soap laundry machine didnt wash pool was empty hot tub was empty sheets were not

pool was great, they had onsite laundry

friendly, open space for walk adjacent to hotel, super friendly staff, great breakfast, loved the cheesy eggs

pool was ice cold, wasn t able to get it

wifi was not strong and cable kept losing service.

needed a laundry room

from 9 o clock until 1 am there was a bags tournament going on in the parking lot outside our window one

realize there was hot breakfast, but you have to request it

breakfast was made (had a choice of items to go)

staff were helpful and friendly. rooms were clean and nice. breakfast was very good.

was never told i was being put on a smoking floor

wifi wasn

worst part was this hotel has kitchenettes but no pots, pans, etc

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

dedicated smoking area was right outside our window so curtains had to be closed at all times

did provide a paper stating that breakfast to go bags would be offered but those were just hotel laundry bags

good customer service. quiet place. guest laundry.

warm and friendly reception, hot coffee in lobby, hot breakfast

the breakfast and the entire room as a whole

wifi would not work for some sites

when we went to bed, there was an impromptu baseball game being held in the parking lot behind the hotel

pool was cold

whole reason i booked here is because i was traveling with two kids and told that they had a pancake machine

were dirty, tile flooring by elevator constantly wet from pool goers, shower had little water pressure, toilet

the pool was pretty small but served its purpose for the kids just using it a couple of times.

the rooms were larger than i expected and i really had no idea we were going to have a kitchen and full

breakfast buffet with more than the normal hotel fare

the large breakfast area was great for gathering

the pool was down the whole time. also the beds could of been little more comfortable

pet friendly

she was taking care of everything, including hotel laundry as well as helping customers

the amenities were great. the gym, pool and breakfast were lovely

breakfast selection was good

location to get into parking lot

pool...hot tub...breakfast

we had two adjoining rooms and the kitchen space was fabulous

2 rolls of bath tissue in place, kitchenette (with full size fridge, ice maker, soap, towels), pet friendly,

kitchenette and full fridge.

pet friendly

sure it's a covid thing, but there were no utensils or plates or pans, etc in the kitchenette

wifi didn t work

lack of room service

available for guest use, dining area with view of lake, quiet rooms, safe area with free parking, restaurants

no breakfast. chair for desk in room was poor quality

signal/wifi was terrible

no laundry facility

no guest laundry available

staff, cleanliness, pool, breakfast

maybe a not tub spa instead of the small pool

great breakfast. polite and helpful staff.

continental breakfast could have had donuts in it. otherwise very nice.

the place is very pet friendly too

we enjoyed the pool during our short stay

pool area was clean and warm for the kids and best part was the hot tub was open and in service

clean, easy access, great breakfast

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

then the guest laundry was not available for customers any more

no gym, laundry or pool

the kids and i loved the breakfast area and very good selection

weight room was closed down, the pool was freezing but online stated it was heated and the hot tub was barley

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

the laundry machines didnt even work properly

roomy rooms, laundry available

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

was no breakfast or laundry police were a resting people left and right it was noisy pool was

the room above us was either a laundry room or a office because there was noise all day and night

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

breakfast and clean

heavy walkers are easily heard - large vehicle people/people with nice vehicles be aware as the parking spaces

a motel that allows pets, one of our rooms had pet hair on the top comforter- it was replaced upon request

also laundry facilities were out of order - i was hoping to wash clothes after a long road trip

guest laundry

laundry needs updated

checked in at around 10 pm and didn't appreciate the beggars in the parking lot

we used to find quality inn said $10 pet fee

friendly staff, clean guest laundry center

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

the laundry room that is on site, dryer doesn't work very well

i called the front desk to ask about laundry facilities

parking is difficult as well

i love the included laundry room

very nice common areas, clean, friendly staff, good breakfast.

comfortable beds, comfortable pillows saturday s breakfast was awesome

full kitchen, living area bedroom and bathroom

parking was difficult when coming back late at night

1.location 2. friendly staff 3. laundry facility 4. safe 5. no pets allowed

a little difficult to find the right way to get into the parking lot.

room smelled. noisy kids. room could be cleaner.

nice room and comfortable bed. good breakfast.

better marked entrance larger parking lot taller closets

the laundry wasn't working while we stayed.

there was an open bar of soap and a travel lotion but no other complementaries

the fitness room was closed

ants throughout room not as pictured never brought clean pillowcases great difficulty getting room service no

breakfast was amazing and our kids loved the pool

laundry needs updated

liked that we could do laundry onsite, that was a bonus

breakfast is not much to eat, no choice or varities, stairs was not cleaned.

reception smells a smoking noise in the night behind the room, in the parking

not much out for breakfast

the property was very clean, pet friendly, and the staff was very nice.

clean, very nice breakfast, plenty of parking for my big rig.

the room and bathroom were very clean. the breakfast had a lot of food options.

pet friendly, plenty of surrounding area to walk and relieve the dogs

pool great location for des moines appointments coffee available upon check in, in the breakfast

felt a bit nicked and dimed by extra charges for a mediocre breakfast and parking.

breakfast was excellent

my only issue was upon returning to my room late at night from the bar upstairs there was a cockroach crawling

the breakfast is not great and over priced.

the breakfast was high in price for basic items

the laundry service being free with very nice new machines was an unexpected delight!

clean, free laundry

we even used the laundry this stay

free laundry services and location is ideal for downtown nightlife.

staff lovely , free breakfast and free evening snacks and beer, large rooms, swimming pool, free laundry

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

was clean a convenient location, the kids loved that the pool was open late and the hot breakfast and complementary

packed with kids

the hotel was full of baseball and basketball kids running all over

an awesome pool for the kids to swim in

my sister liked the free laundry

the laundry is closed

the shuttle was a life saver to not have to find parking at the arena for the show and got us home safe after

our bedroom view was to the parking lot

swimming pool

bar was not running like it says on website

only one negative thing that happened was the receptionist told us the wrong time for breakfast

staff were all incredibly nice our entire stay, the rooms were spacious and clean, and the breakfast was pretty

no biscuits and gravy for breakfast.

said there was a bar in the booking ad but the bar was shut down and that was something we really wanted and

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

my husband found the bar downstairs closed at midnight which he thought was odd

was not included and was very limited for take out or room service due to covid

all of the kids/noise/crowds!

were people drinking and having a pizza party in a space that was already full with people and kids that wanted

the business center, laundry room and fitness area were all conveniently located on 1st floor

the room, pool, hot tub, breakfast, location,all the staff

got our bill at check out and they charged us $75 for a pet fee for a small dog, for one night

the kids enjoyed the pool area

the room, pool, hot tub, breakfast, location,all the staff

the room and kitchen!

breakfast closed early, but it s only temporary

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

pillows not the best. pool room is super loud

was impeccable and breakfast was great

pool was a little too cold, plus i thought there was a hot tub, but that was a little disappointing

the staff is great and nice, the bar is great and the bartender, is the best

room was right off the elevator, which got pretty loud at bar close on friday night

the bell hops and parking attendants were the best, and the drinks at the bar actually had a decent amount of

clean, quiet and ceramic tile floor in rooms. wonderful pool.

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

bar was charming and the bartender made great drinks

the bar was closed the evening of our stay.

nicest staff, spa area and room

bar area didn't blend well with the rest of the hotel

restoration was beautiful, employees all very friendly, coffee bar was added bonus

wine/coffee bar downstairs was out of service for any type of espresso drink, so that was disappointing

we wish there was a gym and that breakfast was included!

even doing room service was a treat

room service menu for my second night was missing and front desk sent me on a wild chase to find

laundry room with detergent dispenser (pay with quarters)

there was a guest laundry room which was very convenient, and the breakfast was great

parking lot was snow packed and slick which impacted safety. front desk understaffed.

very clean, nice lounge, good breakfast and room service

breakfast was good. comfortable room.

kitchen in my room

friendly staff, cleanliness, great breakfast

parking not near the entrance. not convenient for loading and unloading.

having a full-sized fridge and a functional kitchen with plates, silverware, etc

very comfortable, clean rooms. pool was nice. the breakfast was a good and had many options.

tried to use onsite laundry but someone used and didn't return to empty out their clothing

room was clean, nice breakfast options, and front desk was attentive.

but there s free wifi

breakfast was essentially nil.

breakfast biscuits and gravy was cold and not good

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a

decent laundry facility

the laundry staff was very helpful

breakfast was great laundry did great on are clothes

no laundry facilities available, which was part of my reasoning for coming.

there were toenail clippings on the stairs to the laundry room

dirty laundry room and very rude staff

had a laundry room on site and it was very peaceful and very clean got a lot of good channels and they're

that the laundry was.out of order.

the wifi is reliable.

also, the kids wanted to swim in the hot

pool area was over come by older kids and men jumping in the pool and screaming , and not really watching out

nice big room. large swimming pool. restaurant attached with excellent food. pet friendly

not get the wifi to work on my phone at all the whole weekend

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

the laundry room, the dryer, was broken, and we could not do laundry

were bed bugs found, mold in the bathroom, the wifi was not working, and the gym was closed due to supposed

staff was super friendly, and the pool area for the kids was great

able to do laundry and streetch our belongings out in comfortable large room

sounded like i might be near laundry room

people were camped out in the hallway waiting for their laundry

the indoor pool is cozy and warm with pool towels provided

the hotel from the airport information desk, they gave me easy instructions on how i can spot the shuttle

spa tub was nice staff was nice

comfortable, has a shuttle, and is close to airport.

great breakfast

the pool was unfortunately being renovated at the time of our stay. oh well. it happens.

the shuttle from the airport was a mere 5 minute wait and i arrived after 12:30 pm

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

was wonderful to have free laundry services as

filthy laundry room

the free shuttle was great and picked me up within 5 min of request

the free wifi worked like a charm

you come in a door (with a rat trap just outside) to walk into the laundry room

i appreciated the shuttle bus taking me to the airport at 5 am

i needed a room by my kids & grandkids

room close to the pool ud83dude42 van shuttle for my husband to get to airport!!!

excellent gym and pool

to locate, accessible to a lot of stores and eating establishments thanks for the shuttle to the

the pool and hot tub were nice. the morning worker for breakfast was really nice and helpful.

included airport shuttle system is a huge plus, all we had to when we landed in the des moines airport was talk

it was cheaper to pay that and leave my vehicle at the hotel than to use airport parking

pool didnt seem very clean

only bummer was that the laundry facility was out of order and we couldn't do our laundry

the shuttle was dirty and the staff seemed distracted

bfast room service and the food (french toast) was cold and hard

ordered room service for dinner and surprisingly excellent

shuttle to airport.

and the bathroom had spots that weren't cleaned very good with lots of hair and no laundry bag or water cups

property was nice but not being up kept the laundry did not work the pillow smelled of urine and the housekeeper

pool breakfast

rooms are very clean, nice, and spacious

the bar opens at 4pm and serves pizza and finger foods, which are delicious

the laundry facilities should be cheaper. (self laundry room)

pool is big and great for kids

room was very closed to the gym and didn't sleep well due the door slamming every 2-3 minutes around 5am-6am

the breakfast was exceptional and the dining area was very appealing.

breakfast was very good

laundry room very dirty...

almost clean, hair in the tub. bar was closed on a friday night

great indoor pool

were a little disappointed that there was no chocolate bar in our little bag, just a bottle of water

complimentary coffee bar was nice

pet policy. i am allergic to cats.

satisfied with the breakfast and the location is very good and convenient.

breakfast was just ok--please add english muffins

was very clean the host is very welcoming having free breakfast was also great

wifi didn t work

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

wifi did not work

did not have breakfast buffet

you can see part of the beautiful sunsets from the parking

beds was very comfortable and breakfast was delicious

the front desk guy is doing laundry and seems annoyed that you have a question that could have been avoided

room was good size and very clean. coin laundry onsite.

s owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we

lots of choices at breakfast. good food. liked the hard boiled eggs !

paperwork said $20 for pet fee was charged $30 thus didn't tip housekeeping what i normally would

breakfast however there was a little delay when steam plates were emptied and getting fresh food

food and fitness room

staff was adequate. facilities were clean. parking well lite. tv worked.

was very friendly, room was very clean, location very convenient and numerous breakfast options

pool water was a little chilly

laundry downstairs

this place is next to restaurants, has laundry facilities, and allows

no atm. had to go find somewhere to get cash to use laundry.

comfy bed, kitchenette and breakfast

only complaint is their covid restrictions. have to reserve the pool and fitness room.

pool with warm water, jacuzzi and sauna, large fitness room and guests laundry, very good breakfast with scrambled

nice laundry services on two floors

i loved that the hotel had a pool, hot tub, laundry facility, and even a lounge with pool tables

wifi worked well, breakfast was quite good, and coin laundry was perfectly located and not expensive at all

nice staff! laundry facilities!

staff were amazing '', when the guest laundry machines were not working they allowed me to use the hotel laundry

brought our boat, and there was separate parking just for trucks with trailers

a small coffee pot and coffee in the room since you are not serving breakfast now due to covid

was perfect as no traffic, gorgeous golf course view with ponds

good breakfast, comfortable common areas

access to des moines big pool, a little bit deeper (5 ft instead of 4 9 ) comfortable king bed good breakfast

parking was abundant

the fact that breakfast is not included in the stay it is 9.95 per person that's a bit much

i did not eat breakfast but it looked amazing!!

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

there was also a fully equipped gym, as well as a very good breakfast

we loved everything about the hotel. free parking free breakfast. and over all very clean.

chose this hotel for its location and the offering of an airport shuttle even though it is more expensive than

not much to complain about. breakfast would be a nice addition.

restaurant and bar were fantastic!

the guest laundry facilities were dirty and really old and beat up.

also the shower stall right with handicap bar in the way

are large open floor plan and let kids run around it late.

no room service on the weekends

over $16 per person for breakfast for a kids that don’t even eat that much

pool and hot tub were nice

great fitness center,pool, hot tum

the pillows were horrible and there was a bar advertised, but we did not find it.

best heated pool and hot spa! everything was clean. large rooms. great location!

there were no guests in the pool.

i believe they have a floor where if you have a pet you must stay

easy to find, plenty of parking

rooms were clean and room service was there to offer cleaning services if needed

location, pet friendly,

ample parking and quiet

side doors would not latch to lock nor did the laundry room door read

the breakfast was great as well

the pool and hot tub felt great and had nice hours

(12 person hot tub) breakfast was good and a nice size dining room

the pool and hot tub were very nice and big

the plumbing noises. our room was not that far from the laundry room.

easy to get to, quiet, laundry facilities, clean, friendly staff

breakfast

reserved a room for two adults and one child

breakfast was disappointing

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

nice new machines in guest laundry

loved that it was a pet friendly hotel with a reasonable pet fee and it didn't smell of any pet accidents

there is a mcdonalds and convenience store and gas station across the parking lot

clean rooms, great beds, wonderful breakfast!