airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

free parking ( limited space ) , friendly staff , close to airport

frank with the shuttle was awesome.

parking was tough on saturday as there was a large wedding and several 'park and fly' people using

room had something in air (pet dander

wish the bar would have been open :(

the bar restaurant was very nice staff was very friendly! food was delicious!

unfortunately, at this point, we had missed our shuttle

the ridiculous prices of the hotel bar and restaurant

airport shuttle driver asked the cafe employee to make us something to eat, even though it was closing time

handicap parking was far from door.

easy to find, plenty of convenient parking, easy check in.

paying for extended parking

sign up to use it or we would have especially since i picked the hotel due to the pool to let my kids swim

use the pool but it didn't look like we could have if we had the time to

i can only estimate that in a laundry storeroom someone in there smokes contaminating folded linens on the

did not work dirty laundry left in hallway whole time of stay with blood on

the complimentary breakfast was also an added bonus start to our mornings

our room was to be a non-smoking, which it smelled

room smelled of smoke when it was a non smoking room

was across from motel laundry room and staff were very noisy

dryer in laundry has duct tape all over it

the wifi signal was strong

awesome and the pet friendliness was top notch

breakfast -free wifi -nice shower pressure -the older gentleman (staff member) at night was so pleasant and

(as was advertised) no room service available

stood there with extremely tired kids for over 10 minutes until night guy came back to desk

hotel, wish we would have known pool was closed due to renovations' bathroom door was a pain, small bathroom

hotel bar closed at 10 p

i appreciate the airport shuttle -- drivers are excellent

the same as the laundry bag

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

no breakfast, no laundry, and no cart to transport my property from the car to my room

pool and bar were both closed when i stayed here.

tv and wifi were good! breakfast was ok.

close to airport. includes complimentary shuttle to new airport building

no shuttle needed

during the stay, the wifi & tv wasn't working

the gym/spa was limited and the sauna was not hot.

the gym/spa was limited and the sauna was not hot.

large, indoor pool - great facility, perfect temperature!

the quietness and pool

was excellent, front desk excellent, shuttle service excellent, bartender, just ok

bar and restaurant were great

pet-friendly room was her expensive, especially considering the cleanliness of the room

our room was next to laundry room washer and dryer ran all night ud83eudd74

close to airport/ shuttle

the pool party which was understandable

she made sure we got everything we needed, including a bath tub, snacks, and the shuttle for our early flight

also provided us with a shuttle and held our bags after we checked out while we explored the city a bit

was perfectly clean, staff were all helpful, breakfast was more than normally expected from this kind of hotels

in vending machine, the washer was broke on the fourth floor there's no free breakfast at all the fitness center

free secure wifi connection that was strong

thing i would say is that they should have eggs , bacon , sausage for breakfast

restaurant and no breakfast and the microwave was broken

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

we left to early in the morning for breakfast we had to catch a plane

breakfast was excellent, fresh even when very busy sunday morning

staff was cooperative. location was good and room was clean and equipped with full kitchen

very friendly staff. so helpful. nice laundry facilities!

good location, great laundry prices compared to surrounding laundromats. good size room

this was the end of our trip and being able to do laundry on site was really handy

free breakfast that is a added bonus to a very economical cost room

it was affordable and had parking

glad to have laundry facilities on the property

the pool, gym and outdoor grill area are also great for relaxing

other visitors were having a pool party and it was overwhelming for my kids.

were very easy, room was ready 1 hour before check-in (which was a huge help when traveling with kids), very

staff, good breakfast, clean comfortable room & great location

there s a laundry room which was clean

room was great and breakfast was phenomenal. pool could be warmer.

not offer the breakfast which was a must have

they just declined me because another person on the lobby was keep asking to get my room and the wifi is very

the room was 2 queen beds full kitchen and plenty of space

the laundry area was out of order. i had to use the laundry facility at a property next door.

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

indoor pool, hot tub, patio to sit outside,

the person checking us in wasn t the friendliest and didn t really go over things like the wifi password

great location, clean, plenty of parking.

the breakfast was great! we liked the room we had just because it felt

in the pool the front desk worker tried to say we couldn’t be in the pool area with our kids all u see the

when it was supposed to be free parking

it also had a very clean pool and a great breakfast, so we were able to keep everyone entertained and fed

full kitchen in suite

the hotel was also equipped with a laundry room and a small but well stocked pantry

also the laundry was free all you have to pay is laundry soap

the laundry facility is old and worn.

location, super clean, awesome amenities (cooked for my college kid and he got to do laundry) nice staff,

i was unable to use the on-site laundry facilities due to payment restrictions

laundry service due to renovation

area near office and laundry area smelled horribly of pot

i had to take my used towels to the laundry myself and request fresh towels

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

room is smaller than expected. laundry facilities were outdated.

layout of room, updated kitchen, breakfast, social gatherings. free laundry for guests!!

many amenities for a decently priced hotel (pool, fitness center, free parking, laundry facilities, excellent

laundry for guests, spacious and comfortable rooms, and a delicious breakfast

other than my room being right next to the laundry room, it was a good room.

breakfast was good, not having to pay for laundry was an amazing surprise!

the gentleman in the laundry was happy to dry them for me and tried to refuse my

the best breakfast i had at many other

parking, room, wakeup call, shuttle

also you can pay to park your car and the airport shuttle was nice

elevators and parking can be hard to find

to pay to wash laundry

laundry facility came in handg

it was so easy to run out and grab free breakfast for the kids and bring it to my room

friendly staff, cleanliness, breakfast options

i paid $180 for one night and one of the kids had to sleep on the floor, they had no roll away and no pillows

breakfast was also very good

arrived lat for breakfast so there was not much available

friendly staff, cleanliness, breakfast options

breakfast was decent. it had several options.

the breakfast was not exactly what i would have loved

no laundry

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

the shuttle was awesome, marty was very helpful, respectful as well as very dependable

pool !!

the fact that there is a laundry facility on site it should be a easier process of getting quarters

disinfectant wipes for gym area.

shower room and changing room attached to the pool

pool was not able to be used (maintenance)

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

there's also a laundry room where you can wash and dry your clothes for $4

i liked the kickback and that the hotel had a laundry facility.

the staff, breakfast, snacks, laundry..

laundry facilities

laundry, pool ,breakfast coffee 24 hours and most of all the staff

nice and clean and very friendly. kids loved the pool.

parking is a little tough but not too bad.

may have had shuttle running to airport

breakfast could have more options

laundry took four hours to clean and dry

laundry aide was appropriate location privacy provided wifi connection

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

the laundry is very affordable and there are alot of great restaurants nearby

doors and guest laundry room

a very good laundry room

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

friendly staff, clean, comfortable room, good breakfast with lots of choices.

friendly and helpful, the bed was comfortable, the room was big and clean, there was plenty of parking, there

t daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up

had a guest laundry

combination laundry/exercise room

clean room. nice breakfast. friendly staff.

breakfast is so so

the laundry availability. parking available

front desk was very friendly and helpful with parking as we were pulling a 2 car

close to the highway, lots of parking clean place

parking lot could be a little larger

staff very accommodating, gave us an early check in and helpful with getting around pittsburgh.

no early check in. (1 hour). wifi connection was like a 7 step process

convenient,clean staff very helpful and welcoming. pool clean and warm

have to make a u turn to get to the parking lot because of the divided lanes

located right off highway, easy to get to city and free parking

entrance into the hotel parking lot was a bit odd

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

especially the breakfast

gym and pool were good

the laundry was free the employees were excellent

i love that the laundry facilities are no charge, except for laundry soap

the exercise room and free laundry were a bonus

the breakfast was good and always out and early. it was never crowds of people.

i love having rooms with a sitting area and kitchen

he went into the laundry room and folded some towels from the dryer for me

dirty laundry was piled out to the evaluator

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

no wifi, no fridge, no microwave

great parking and clean

breakfast was perfect and the beds were very comfortable

convenient location and great breakfast options

no hot breakfast

breakfast was bad because of the covid virus.

spacious rooms and laundry on site

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

room was 116 directly across from the laundry room and staff cleaning facilities

i liked the laundry facility onsite also

i loved there was onsite laundry facility as well

or laundry bag

no laundry no goods staff no cleanliness

locate to pnc park and casino.

when taking a shower was getting hot/cold , hot/cold someone was smoking near by and the smell cane thru bathroom

it was centrally located to conduct my business at hand. also near the rivers casino & downtown.

key room card maker, ice maker, laundry room, printer for receipt)

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

they left dirty laundry in a basket in the closet

if you have kids definitely check out the children’s museum

shuttle from the casino was fast and very convenient!

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

steelers) and downtime, nearby andy warhol musem; swimming pool - great to spend some time with kids

the coffee bar could use improvement though as the standard dispenser barely has room for the cups

breakfast started at 6:00 am far to late for the trip back to the airport

were adults drinking alcohol in the pool area while my husband and i were trying to let our 7 year old swim

very clean, great hot breakfast, convenient location.

the hotel itself was very clean, the staff was very friendly and its parking lot is well lit with ev charging

breakfast was great. lots of options. like that the parking is free.

dirty laundry left in room

jittnie driver did not bring us to the hotel when he picked us up at the casino at 10 pm took us on a mcdonalds

wifi is not properly working on the first night, called reception and got a phone number for it,

was well, breakfast was satisfactory, due to covid, i understand

not having hot breakfast option like normal.

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

convenient to the stadium and casino

location and able to walk to steelers game and many bars/restaurants and casino

pool wasn't open for my kids

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

services. no laundry. amenities. parking

website says there's laundry facilities in there or not

the wifi did not work

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

super loud kids in the room next door until early morning hours.

i would like if the restaurant had a kids menu.

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

restaurant on site with bar was convenient and the food was excellent

breakfast

we were close to lots of attractions ( pnc park, acrisure stadium, stage a&e)we were going to the casino, and

great location, great rooms, great small bar, great shuttle service, great staff.

overall more peaceful than major hotels the shuttle service was a wonderful feature and monk's bar was a great

we utilized the gym, the ice machine and monk s bar

trashcans overflowing, dirty laundry in the hall for day

laundry available

could not use wifi even with password that was

the added touch for breakfast was more than i expected

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

the room also did not have free wifi

a glass bottle to fill with water from the vending area but no way to keep it cold since the mini bar fridge is

we had one night we just felt like going downstairs for food, and yes, room service was available

i also used the free laundry facility which was very handy and a nice perk

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

staff was great. bar great

desk staff didn t seem well trained, room service advertised but not available.

the gym was ok, but a bit limited.

beds, the location, the staff and the breakfast

the pool helped entertain our grandkids

did not eat breakfast

staff really nice, hotel was convenient to train and breakfast was great.

my kids complained that there were no donuts but liked the blueberry muffins

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

location and it had a pool for the kids and free breakfast.

great reception with open bar and snacks and amazing made to order breakfast- restaurant and bar staff were

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

bar connected to your hotel standard not helpful at all and very lackluster service i know

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

city view wasn't great, but not terrible either. no room service or minibar.

had the breakfast burrito and it was excellent

beautiful views from breakfast

we will be back again with our kids

breakfast could use some improvement, but it was ok

friendly staff, comfy beds, big shower, breakfast

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

there was no laundry service

pet area, but most of it is still under construction. you can not hear the construction at all!

rooms have workout equipment in the room along with a gym

pet fee was steep compared to other locations, but at least they were transparent about it up front

wifi and tv worked well

a pet lover i dont like it when people bring their barking dogs with them

kids running up and down the hallway at 10pm

we were in town for a cheerleading competition at the convention center, our kids did not compete until very

i like the location of the facility and that it is pet friendly without extra charges.

staff at rest. bar were a little rude and slow. werent ready for the amount of people

no evening room service and limited breakfast room service menu

a good gym for a hotel; however, many of the audio hook ups were broken.

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

getting a aaa upgrade, to the cleaning staff offering me water on my way to the gym

great location. very convenient to hockey arena and football stadium. the gym was fantastic!

there is no mineral water available even in the minibar no regular laundry service although you can ask the

breakfast was very good and location was excellent

i also used the gym, which had everything i needed

spa bathroom was great

in terms of the room, we chose to spa king, and we loved the funky decor, the delightfully comfortable bed,

helpful staff, guest laundry

there was a coin laundry so it was convenient to use

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the pool and hot tub , the laundry facilities, and rooftop patio were all great

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

the breakfast was also very good; my kids loved the waffles

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

and i get this, it wouldve been nice if the bar was actually open, but really i think that was

we came to get the kids out of the heat because it was very

no bath tubs- showers leak - no hot tub in pool area and pool is small

there were snacks available at all times and all you would need for a healthy breakfast

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when

safe parking on street

convenient parking,great location

phenomenal breakfast

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

no towels in the gym or pool area

the phone for room service wasn t working

laundry and gym were also closed for renovations and not available for use

rooms clean. comfortable bedding. excellent ac unit. breakfast always a plus!

parking was tight. i have a camero ss and there wasn't much room to open the doors.

laundry and gym were also closed for renovations and not available for use

short stay. so didn t see anything bad breakfast eggs could be made better i guess.

vending and ice on every floor, not the 1st floor with laundry

went to ask about cameras and they stated that no cameras in the parking lot

the pool was a great place for the kids to burn off energy at the end of the day

breakfast had great variety

the pool was also closed in the morning so my kids couldn’t swim before leaving

had a room across the hall from the vending machines and ice along with the laundry so needless to say i was

our room was right across from the laundry and ice maker, so it was noisy at times

rooms and breakfast

everything! location, jacuzzi tub, delicous breakfast, friendly staff

after 5 days,breakfast was a bit repetitive

had to get our own towels, take used to laundry shoot

the breakfast was delicious and the lady working there was extremely friendly

the staff was very friendly and helpful. the breakfast was good.

not having access to the pool due to covid.

the only problem we had was the pool was extremely cold

laundry on-site was clean and well kept

customer appreciation dinner...very nice.... laundry area and whole grounds very clean...

was spacious and comfortable, having a kitchen was a plus even though we did not use it

wifi was unsecured..

the kitchen

the laundry area was small

we informed the front desk and were told our option was to wash all our clothes in the laundry at their expense

was helpful and laundry room area was clean and efficient and affordable

parking was an issue almost every evening if you returned from dinner after 8 pm

parking was great, because hardly anyone was there

the laundry was in desperate need of new machines!! were extremely dirty and old.

wish i would have known it was a pet friendly room

breakfast was excellent

cleaner pool and area.

didn't really like the continental breakfast and i think it could have been served until at least 10 a

i had to do some laundry and the machines did not clean the clothes well at all.

there was no room service during the three nights i was there.

clean spacious rooms. front desk staff were very helpful. lots of parking.

early enough for the kids to swim and for us to get back on the road

only complaint was that the pool was not open, but that is due to the covid-19 pandemic

room service + there was no water in the room (bottle) or in mini fridge

the location to the penn state campus and planet fitness gym was perfect!

i like the cleanl i ness of thr room, breakfast options, gym facility and snack area.

pet friendly

great parking into building access

any used laundry had to be thrown down the laundry shoot by us

was located across from the laundry room

only 2 handicap parking places

need to close all the way to block parking lot lights, make sure not spots on sheets and tv remote didn t

our dog is small, quiet and well trained, i wish it would be possible for the pet fee to be refunded upon