pool too small, and we struggled to walk through the facility without stepping on a dog

roof repairs closed off the pool which the kids would have enjoyed

parking lot appeared safe and in good repair

parking is a little limited.

delicious breakfast

to do the laundry , i need to purchase detergent and fiber sheet $2/time/each

i needed to use laundry facilities, and i appreciated that this place had a washer and dryer

trash in laundry room was overflowing, but the evening staff was quick to clean and freshen the area before

no dirty laundry bags were provided (but were clearly on housekeeping

pool is not open

breakfast was great

breakfast was very tasty. especially liked the cinnamon rolls and the gluten free options.

nice rooms (new, good size, amenities, clean), good free parking options

and room were amazing; the food for breakfast was delicious and the location was convenient but parking was a

did not know the pool was closed,

friendly, close, they did my laundry for a small fee

only hot food were waffles, wifi didn t work well

wifi was very slow

pet policy changed we have been coming here for years because of the no pet policy my wife is

hot breakfast needed some protein

wifi was out for a period of time

only thing i could find is that the pet fee is bit high

no full breakfast...needed bacon, sausage, eggs...

housekeeping is awful, actual owner/manager is not customer service material and property is not pet friendly

busted dresser, interment wifi

was dirty laundry in the bathroom, the curtain was hanging off the rods

but laundry room had washer that would not stop rinse spin and dryer that would not stop drying on time

we arrived and the hotel could not take in guest because of that ( toilets could not be flushed, laundry done

eggs were tasteless. rest of breakfast was very good.

there is an indoor pool

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

clean and well maintained desk staff good breakfast

staff who helped in the breakfast area were exceptionally patient and kind, especially with the kids

late check out

jorge helped us get checked in and since the locations laundry room was not in service, he called a sister

parking

liked the breakfast

very slow / unusable wifi

every time someone ran water it sounded like a garbage truck in the parking lot

i like the location, and the indoor pool area , and laundry unit

no change available for the laundry

gravy like water and weird looking sausage , powdered eggs - bring back breakfast omelette

good location, parking and friendly staff.

front desk person in the evening was so kind to open the breakfast area to get some milk for my kids to have

no laundry available for use

no laundry facilities

seems those large size vehicles could have special parking

pet fee was cheap, 15$

still have smoking rooms and except pets

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

on-site laundry was not available

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

breakfast bar was great, much better than a continental breakfast !!

my low review comes from trying to find out ahead of time if they take pets for when my husband arrives

breakfast and staff

we loved the pool and fitness room

we appreciated the healthy breakfast food options.

friendly staff, very clean, excellent breakfast bar.

nice staff, very clean, large rooms, excellent breakfast, very nice pool

but if they had the opportunity to add a laundry room

room was spacious, breakfast was good

we had seen on the website that the pool would be closed for renovations, so were pleasantly surprised to find

the shuttle was great.

the location, pool , workout room and free breakfast.

i used the laundry room, the dryer did not have a low enough heat setting for some of my cycling clothing

pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored

fitness center and laundry facilities on site

pet friendly without judgement to breed or size

wifi was easy to use

the food we ordered in the bistro bar one evening was delicious

the pool and the kids water feature.

pool is closed due to broken part

swimming pool was closed for repairs.

plenty of parking

pool was great for the kids

accessibility to restaurant, and pet friendly

pool was great for the kids

many items were out at breakfast, indoor pool water was too cold to swim.

breakfast was good as well, and the staff was very accommodating and helpful

laundry facility was very helpful within the stay

water pressure of the shower was weak.. would have been nice if the pool was indoor! :-)

like the layout chair's around pool

services were not available due to covid- like the gym and breakfast

clean, up-to-date amenities, many options for breakfast, friendly helpful staff, great price!

we were very grateful for the laundry facilities; my daughter was there to run the spartan race, and in the

the nicest gentleman from the overnight staff and he went out his way to get me an extra laundry bag

also appreciated the on-site laundry

had to do laundry, but they didn't have soap and change for the machines

no laundry facilities

good breakfast. working ice machines! nice laundry services.

pool was too small

pool was cold

breakfast bar was superb

breakfast was good, . just love the soft mattresses and how everything was very clean

prefer a hotel that charges one flat rate and includes breakfast and laundry room

no laundry service.

this hilton did not provide breakfast for guests nor did they have laundry facilities

did not have a laundry area.

staff very friendly; property clean, nice work out area and pool

finally the breakfast was great and staff very nice but the service was okay

was excellent-- both breakfast & dinner

sign at breakfast says

breakfast was included and and very good

breakfast was awesome, nice guest pantry and ability to drive their complimentary bmw was over the

and not a big deal for most, but the guest laundry dryer did not work well

never had cash at the desk. needed change for laundry and for snacks.

pool closed

wifi was weak at best , frequently got bumped off

convenient parking

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

breakfast, no laundry facilities, price is overrated.

no laundry service

we loved the lobby bar area

a night and booked for 154, we had request a pet free room and ended up having to change rooms because smelled

they have on site guest laundry

we used the fitness room and the laundry services to do a load of laundry no complaints

clean. has laundry. friendly staff. reasonable price.

pool is open til 10pm, and laundry room was clean

to do a u-turn after leaving parking lot, but wasn t that big of a deal

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

there were no laundry bags, the shampoo seemed watered down

breakfasts and the laundry facilities were down

they have laundry machines, too

my room was right next to the laundry room so i was disturbed my entire sty

handy to have laundry room

laundry facilities

especially liked the fact that they were able to accommodate our request for an early check in

clean, comfortable great hot breakfast & nice pool & gym

exit ramp from the parking lot to the street does not safely transition

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

gym and pool were closed

always a parking spot

really good breakfast

near the hotel and the walls must be paper thin as we heard every conversation in the lobby and parking lot,

near outlet mall an interstate very good laundry room

to the actual building, you have to go thru these winding turns, uphill, past these other hotel parking areas,

location was ok. ample parking

was no wifi in the area and which i understand is out of their control but i was there for work and needed

breakfast, expand the menu

also, there's free laundry for guests

laundry was behind

convenient location. super friendly staff, free laundry and good food in the restaurant.

had a free laundry and indoor and outdoor pool and a restaurants on site

my kids enjoyed the pool and hot tub

put right in front of a washer and dryer that was in the hallway with everyone seemed to be doing laundry at

a smoker probably does the laundry because a smoke smell was detectable in the linens

unclean, facility and rooms in disrepair, poor staff attitude, very poor laundry facilities, not enough parking

even though the room was non-smoking, the room reeked of stale cigarette smoke and some type of coverup smell

were burn holes in my blanket in my non smoking room, as well as a small roach as soon as i stepped foot in the

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

i loved that i could do my laundry on site before heading home from

laundry should be free to customers.

employees were nice. laundry facilities

nasty smell on 2nd floor in laundry room

barrier to doing laundry was need for tap to pay

the gym and laundry facilities always kept clean

breakfast was very good, lots of fresh options

i enjoyed the indoor pool

the free breakfast was so much better than most hotels ive stayed in and they were constantly cleaning and

the parking was free and plentiful

breakfast

wifi wouldn't connect 2

clean room, clean bathroom, decent beds. easy parking and good free wifi.

fast reliable wifi

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

5hrs for a small load of laundry to dry

i used the laundry facilities and they were great

and my room was next to the guest laundry which was used late into the night

size room, cookies during day, coffee out always, hot breakfast and laundry

need a men's locker room with whirlpool, showers-- more spa like

the spa was a bit small and cramped.

my favorite part was sitting by the fire in the library bar in the lobby

there should be a cheaper price for the kids menu

was disappointed that we couldn t get an appointment for spa treatment, nor could we do a wine tasting

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

not enough washing machines -- it was hard to do laundry.

there was also a very inviting inside heated pool and a outside fire pit that was nice to sit at in the cool

everyone should be offered the high speed wifi.

operating bar for drinks

no laundry

full laundry bags on floor outside our door from before we arrived, entire time we were there

are no laundry facilities at the hotel

continental breakfast and coffee in lobby. very good. wifi was poor and timed out often.

the boys loved the pool and hot tub

is terrific place for travelers especially those with children, with a swimming pool, hot tub, laundry room and

of room , right across from vending machines, laundry and elevator

laundry facilities didn t have detergent

i love that they had a laundry corner - very convenient

i was able to use the guest laundry and wash a few things

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

kids had fun in the pool, room was large

the walk was so short it was pleasant and easy with two small kids

no towels at pool

lots of parking

a good selection of food and drinks - while we were there we saw a lot of families with little kids

the restaurant and bar has a good selection of food and drinks - while we were there we saw a lot of families

fitness room was too isolated

food and service in the restaurant and bar was excellent

the meals we ordered through room service, however, were delicious, so i guess there are just some inconsistencies

the parking was sometimes packed & difficult to find a space at or for this hotel

nice fitness center and indoor pool

parking lot is pretty small and the spaces are tight.

gym and pool

swimming pool

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

spacious room, full kitchen, free laundry, great location

spacious rooms, laundry, pool, free breakfast

because it was pet friendly and no diminution of quality

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

then once i got there at 10 at night there was absolutely no parking, i had to park in the medical center next

the access to kitchen.

kitchen was nice

staff was very personable and room clean and the breakfast was fabulous

pleasantly surprised by the stackable washer and dryer for laundry needs, and the well stocked kitchen for all

was able to do some laundry to stay fresh the rest of the trip

would have liked either more cleaning supplies and laundry soap stocked or someone coming in to clean

no laundry soap, no dish soap, and little bath products.

we loved the fact that we could cook there and do our laundry in the room as that was where we stayed half way

man at ofc, at morning and took care of breakfast area

breakfast could have had a little more variety

fresh coffee or breakfast served on tuesday

we also liked the breakfast

the breakfast was stale cereal and expired muffins

we also took advantage of the guest laundry room which was very helpful as we had been on a long road trip

self-serve laundry room was a major plus for us

delicious food, spacious bathroom, nice laundry facility,

the laundry is nice but had to track down another guest who left their clothes in the dryer

and big family room guest laundry nice mall really next to the hotel (with food options) animal

laundry bag was not in closet to take home dirty clothes

we were there for a baseball tournament and needed a laundry

there was no detergent in the dispenser in the laundry room.

laundry facilities, golf course, breakfast!

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

reception staff, swimming pool, spacious room, laundry facility

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

they also have laundry for guests, which came in clutch with an 18 month old

clean room, easy access to city and freeways. on-site laundry.

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

very clean. guest laundry on site. and the subtle hidden jokes all over.

we used the laundry facilities and found them to be clean and in good working order

i used their laundry facilities

real breakfast buffet, close to blue ridge parkway and biltmore estate, clean, wifi worked well

lady at breakfast was super

i did do a load of laundry, $5 plus soap

glad to have the gym

arrived 5 hrs early for my conference in asheville (billy graham training center at the cove) after driving

food across the parking lot at carabas

we enjoyed the bar and the fire pit

hotel room, laundry room, parking

parking on site an laundry very useful

kids screaming all day at the pool.

i didn t receive notice that gym and pool was closed down for construction

excellent location for foodies & bar fly s

we brought our own laundry down front attendant not sure about the laundry

shocked to learn there was no laundry facilities

no laundry facilities

we did laundry there and the staff even went above and beyond and folded our laundry

we found parking and and staff very accommodating and convenient

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

breakfast, parking and wifi included in the price is a big plus.

it was great that the pool area was open late but i did not expect the number of kids in the pool after 9 pm

the pool was cold, and i was hoping it being indoors it wouldn t have had that bad of a chill.

sofa bed for kids, like most hotels out there, was completely uncomfortable

breakfast was awesome, location, and the bar area.

hotel has easy access to downtown asheville, complimentary cocktail hour, and very good breakfast buffet with

extremely clean, wonderful beds, loved the rooftop bar .

roof top bar was wonderful

liked the location, we like the outdoor seating area in the front of the hotel, i enjoyed the fitness room

online states a mini bar & room service

i could never locate any ice machine, which requires call room service for everything at all hours

there is no room service offerings but great access to amazing restaurants.

breakfast may not be fitting for kids, so to speak. $30.00 daily for breakfast rate.

the pool is great, and gym is well equipped

i paid a $75 pet fee once i arrived on the property, although the website indicated the pet fee was only $10

the rooftop bar was also amazing and incredibly beautiful views at sunset

it acts their room service, but they aren t interested or responsive to providing room service

the pool is great, and gym is well equipped

outside doors to rooms. i like that they had a laundry facility in the hotel.

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

no laundry facility

we also made use of the self service laundry whilst we were there which was a great help

amenities nice appreciated the laundry so we could pack less for the trip

the pillows were terrible they reminded me of a sack of laundry

had a full laundry bag of clothing that was taken from our room by cleaning staff

told us tables were reserved, (but they were not) but when i spoke to manager he told me the kitchen staff was

the staff is very friendly and the gym is nice

the spa was also a great experience

onsite skin spa was exceptional amenity as well

also, the hotel is pet- friendly, a consideration for us

also the hotel gym treadmill was in bad shape with a slipping tread

the wifi was so spotty, in and out, that it was nearly unusable.

i was thrilled to find peloton bikes in the gym

restaurant & bar were very good

the breakfast was top level

the smoked old fashion in the 42 bar was absolutely out of this world

great staff, comfortable rooms, pet friendly and very pet welcome. highly recommended.

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

also, how about having some laundry bags for patrons dirty clothes

food downstairs was good and my husband and i enjoyed evening drinks and morning coffee while the kids slept in

wifi was terrible

bartender had to sell bottled water and prepared food and also had to deliver room service

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

it is convenient and we appreciated the laundry facility

the modern design of hotel and rooftop bar/lounge

location and having restaurant and bar in house.

the location was great. the gym was nice and convenient, loved the bottle water in gym.